room is amazing and prices are fantastic . breakfast is good and staff very helpful

however not to fault the staff, they accommodated us with late check out time to make up from the terrible sleep

the hotel is suitable for all abilities and includes a small gym

the gym was also amazing, loads of equipment choice and quite spacious

bouncy cumfy beds we got early check in at 12 which we asked for and late check out at1 cause we was getting married in the

wish bar was available till later

due to no fault of the hotel the bar was closed on the thursday night.

fantastic entertainment in the bar on good friday night

lady behind the bar and counter was lovely

my room was one of the closest to the bar area and the cabaret is a little loud, if you need an early night ask for a room further down

wifi would not allow use of facetime or skype

easy staff, beautiful looking hotel, amazing food and lovely drinks, easy access and parking, ideal for our getaway to the

wifi

at times the wifi kept going off however it really wasn't a huge issue at all

don t do room service either which would have been great for us

drinks are cheap in the bar ud83eudd2a

room, very comforting after coming back from the all nighter :) also convenient downstairs bar and an easy walk to wigan town

very querky. comfortable bed's. although there is a bar downstairs we didn't hear any noise

staff, location, rooms, bar , cleanliness

and the bar ran out of pinot grigio

great location, easy parking, easy booking in, great room, great breakfast and easy check out.

floats in the pool for younger children

swimming pool, nice relaxed bar and restaurant area, quiet comfortable room, friendly and welcoming

poor wifi connection and tv think breakfast should be included for the price

there s a bar and restaurant and the bar area is great for sitting in

everything and the spa was great too

the spa area changing rooms were dirty and very wet.

felt all of the staff from receptionist, bar staff and cleaners, were absolutely lovely people, who made me feel so welcomed and happy

the gym lacked equipment. steam room was out of order

all met with our expectations, wish we had time to use the spa facility

drinks prices are quite high and room service costs are higher than previously.

reception and bar

hotel had swimming pool, sauna, gym and steam room

me and kids went to soccer aid at old trafford

mins from the train station which was a great help when the rain came down plus the place has a bar facility followed by a restaurant also a cosy lounge or relaxing area it’s also linked with

great bar and restaurant and excellent breakfast

immaculately clean and tidy from the room, bar area, restaurant and staff

trying to find a negative but couldn't,it's a lovely hotel great bar and beer garden, great breakfast and the staff are so nice always smiling and couldn't do

all bar areas are clean, and the room is comfortable

breakfast was like it was home cooked. staff very friendly.

no breakfast i left early

room wasn't clean, there was no room service, the water pressure in the shower was to high and the sliding walk to cover the window

limited facilities. no restaurant, bar, room service do to covid.

friendliness of the staff they were all really nice kelly in the bar she was so lovely and can't wait to stay again would definitely recommend to friends and

government give them per day and how much they had left from their daily allowance to feed their kids

the woman screaming at 4ish in the morning my kids were petrified.

will do there best to help you, breakfast amazing, always stay here when i go out with my big kids highly recommend the pkace, inside quite stunning aswell , try it out

breakfast buffet was excellent

even better now they have ev chargers

the hotel is separate to the bar and the bar is lovely sitting outside on a night while the lights are on is so peaceful at last

was exceptionally clean and having the sports bar in the mount made it even better

bathroom a little dated and leaking shower but overall a good stay was just disappointed with the breakfast

an early check in , arrived a 11

kids running around all night loud music being played all night

girl on at bar / reception is one of the most friendly people you can meet

was explained happily and professionally, the room was clear and clean, the communal area has wifi

nobody at the bar to check in for quite some time on arrival.

slow wifi

no cross trainers in the gym

jack and jack go above and beyond to ensure you have all you need after hours, should you need room service, a drink from the bar, a taxi or anything else

only issue was i ordered room service breakfast but it never came although i waited all morning for it

e) ev charge point, and the room we had, had two internal doors, so no sound from the corridor

i was playing golf at worsley park so very close if weather was better is only a short walk

st remember to enter your car reg at one of the many screens in reception)

clean. great breakfast. welcoming staff.

the staff were great and very helpful, the gym was decent and they started breakfast at 2am on race day

situated in an excellent location and the staff are excellent, a special mention to luke in the bar who was more than pleasant and very helpful

good location not far from restraunts in the city centre the large room is perfect for kids

no exercise mats in the gym which was

bar is small and not enough staff to serve quickly when busy so you may wait a while to be served

my fourth time here me and the kids love it here staff couldn’t be more helpful thanks again x

they really engaged with the kids

we had a few drinks at the small bar then headed out to a restaurant in town so cant comment on the food

disorganised information, communication between kitchen and front desk

very clean, excellent spa facilities, swimming pool & gym

good free parking

ly a 2 'tray service' nice quite

room service was very good, food was excellent

a great hotel that was extremely clean and had excellent gym & health spa facilities.

the girl who worked behind the bar was lovely and friendly

clean bed clean towels, just the ticket for a one night stay, wouldn't recommend it for kids, bar with

easy and great location.. not ce bar staff and very accommodating

top pub we were all made to feel very welcome. bar staff spot on

location and helpful staff cant remember the guys name who i met at bar working but he was a gentleman i left my watch in bedroom and the lady who cleaned it found it

worried as i knew it was above a bar but was amazing and quiet

the bar restaurant was such a good vibe x and when i went to my room it was so unique x

bar & restaurant were nicely decorated

noisy with the rooms being directly above the bar and restaurant but did quiet down after all was closed up

the location is great and within easy walking distance of a decent selection of bars and restaurants on monton road, or of course the riverside has it's own restaurant and bar but

great hotel, breakfast and free parking as well ud83dude00

ey even got me a mat from the gym so i could do my back exercises in my room)

was great, only problem i had was the sunday morning breakfast was just warm conpare to the day

not a single bad thing to say about it staff was lovely the guy at the pool and gym was awesome very polite facility s are to a high

not a single bad thing to say about it staff was lovely the guy at the pool and gym was awesome very polite facility s are to a high

really good location. comfy beds and very clean room. easy early check in.

room, the reception and bar area and the restaurant area were very good clean

best of the budget hotels we ve been to, room was spacious and clean, bathroom was modern, free parking, would definitely recommend and return

the room service doesn t do the beds, just the floors and changing towels

room service was excellent and the facility quiet and neat

good room, good parking facilities.

wifi given that it was a business trip

staff, especially anne and kate who fronted the visitor reception and bar restaurant service right across the board

wifi speed was none existent

friendly clean place, nice bar and excellent food

another person in the bar also had problems with it

as none in the room (we were there 2 nights) that was fine as some were left while we were in the bar but room was not made up next day and we had no toiletries (unlike other rooms) the whole stay

room was lovely, the bar and food was excellent along with very friendly staff

the food was first class both the evening meal and breakfast, the drinks form the bar were excellent and good value for money even a good selection of real ales on my visit in good

we had a few drinks in the bar before going up to our room and the staff were really accommodating

clean. early check in. great food

the kids had a welcome lunch pack when arrived which kept them occupied and happy

plenty to choose from at breakfast

asked for a late check out which we were told was fine but on the day the cleaning lady came twice and got 2

the hotel bar was great too, felt like you were on holiday kind of

use of room keys to get into gym at the times that suit us

it had an ev charger?

staff and hotel is going to be amazing when new spa suite is all finalized

we made use of the pool and sauna

plenty of parking space, good breakfast

gym pool and how beautiful the hotel was...

limescale there was no remote for the tv which meant we were stuck on one channel not good with kids also there was 1 sachet of coffee and one

the kids were complaining about breakfast. less variety .

argument but messing around couldn’t go back to sleep afterwards was wrecked the next day an my kids

in card machine didnt work got in room and it was disgusting not good for kids then 3 days later took full paymeant on

there was also i few rooms on my floor that had been booked by some young kids who were up partying all night

we had had breakfast too and there was definitely no complaints, they even gave my boyfriend some extras he

instead of radiators as it was so cold , radiators did get really hot no cover and 1 of the kids burnt her hand so becareful

bar staff waiter and reception staff are very helpful and friendly and very approachable

parking outside lovely food bar prices reasonable place in side is absolutely

bar there to have drinks staff lovely would stay

very dated, no air conditioning, sat night went outside and loads of kids hanging by the door as a prom taking place, alot of screaming and revving of cars, couldnt sit

cooked breakfast. i rather have a buffet style

the hotel the staff an breakfast

holiday extras put us onto this hotel a few years ago now as we needed long stay car parking for john lennon liverpool airport and this was a cheaper but worth it option

room service only on 2nd day

location, facilities around it like ev charging, mcdonalds, costa, m&s etc

bed sofa was uncomfortable for kids no tea or coffee making facilities

the little sofa bed for the kids is very uncomfortable

easy access to ev charging point. very pleasant staff.

crying and banging from a neighbor room, which i didn't need before a full day ahead with my kids

bar area was very nice to sit and have a drink

rooms are nice and bar below offer good beer and metro station just about 2 minutes walk

no answer when we called room service 3 times, ended up going out to a restaurant instead.

showers were excellent, very clean, love the room service and marco white onsite

staff were lovely and the breakfast was great

good location and very nice bar and restaurant area

clean throughout whilst the standard and variety of food on the menu in both the restaurant and bar was high

ample parking, a well stocked bar and restaurant

early check in. very clean and kept well. staff are very welcoming.

easy check in by very helpful staff, also early check in from 2 pm, which fitted in ideally with our plans

the vegan breakfast was superb. lovely clean room with decent coffee and a bath!!

close to shops, i don t know, we didn t look for any, but it was in a lovely location, ample parking and walks around

very good menu i the bar

no wifi instructions

following our overnight stay in a beautiful room, we went to breakfast and as we have previously stayed at a jw lees establishment on many occasions, it was

was no black pudding at breakfast the beans and tomatoes were piled up together on top of the bacon etc, but the breakfast

we had requested 1 room be ready for an early check in as we were attending a funeral, they had all 3 rooms ready, which was really good

plenty of free parking available

friendly hotel warm and comfortable with free parking

great helpful staff and lovely breakfast had a great weekend was lovely

also the room facilities are excellent as also was included breakfast , staff very welcoming and cheerful

excellent food, plenty of choice and the breakfast was great

we had an evening meal here after arriving and also had breakfast the following morning, and both meals were fantatic, really tasty and generous portions

great room, very comfortable. really good food and drink. breakfast lovely.

i went down to the bar to find a choice of 5 real ales which, for me, was a big bonus

the orange juice at breakfast watery and the kenco coffee not very pleasant (otherwise breakfast excellent)

book room for 4 (2 adults and 2 kids) and room was small with no space with sofa couch taking up a lot of the room

breakfast was lovely with plenty of choice

brilliant customer service, breakfast was amazing

breakfast was so busy, not staff fault, just busy saturday morning, so things ran out quickly

the lady who was on the bar and the reception on the night gave the best service i've ever had

nini), when it came it looked like it had been thrown on the plate

the bar downstairs was great

even better they have a roof top pitch for the kids to play

grandchildren were delighted with their view of old trafford, sweets & drinks free from the mini bar & exceptional staff , special mention to laura who was so nice to my granddaughter

onsite parking always a bonus

great value for money, fairly clean, comfy bed, nice location, friendly staff and solid wifi.

comfortable modern single room, very pleased, helpful staff - good location and ample parking, nice breakfast

wifi buffing, no tv remote in my first room and moved to another room which was darker than the

really good wifi clean room

late check out was offered for free and the beds were really comfy

late check out times

got two double rooms for our family of 2 adults and 3 kids, and it worked well

fresh varied buffet breakfast...nicely set you up for the day

10gbp for a 1 hour early check in

near the tram station, breakfast was reasonable and enough variety for a 2 night stay

of all it does not mention anywhere at the time of booking that early check in cost £10

the bed was not comfortable. the tv was not working for the kids.

gym was good, clean room, great view

on our last night, there was a group of kids of bikes outside at the back of the hotel, stealing peoples belongings as they arrived

location , walking distance to restaurants around the quays , nice staff , decent breakfast and bar , uber taxi service great for getting further

staff was so accommodating with an early check in. great breakfast selection as well.

breakfast was ok, but the tables weren t wiped and i would expect a bit more choice of pastries,

the hotel has a laundry that guests can use. it s a great hotel and staffs are nice.

the only negative is that a few bit in the gym were broken, but no big deal.

room service which was prompt, hot and delicious

early check in