good location, friendly staff, comfy bed, decent wifi connection

the bar staff were all helpful and sunita was very polite on check-out

was nice and clean and well positioned, between town centre and stoke park (good call if you have kids)

the extractor for the kitchen is right outside the window

breakfast staff 10/10 pet welcome

unfortunately the spa was closed for maintenance, however we were aware of that prior to booking

great staff, great facilities and room service available till 5am!!!

hotel was completely fabulous, from the room itself to room service breakfast

room service is excellent

wifi quality

we complained about the fact that room service was non-existent (the third time

didn't see a menu for room service either

couldn t use the bar as there were private bookings all evening

no fridge, no dressing gowns, no room service, no do not disturb sign for door

hotel bar closed earlier than expected but didnt matter as due to location it was a 5 minute walk to a

had restaurant food in the bar as it was very comfortable; excellent meal and reasonable value for money

wifi worked very well

the real ales were great, bar atmosphere great, food was out of this

off street parking was excellent, our room was very nice

marius and jess at bar were always friendly and helpful

no air conditioning in the gym

there was a power cut, no wifi, no room keys and dinner on thursday was not as goog as usual

excellent pool, massive room , very clean , a little tired in places

nice late breakfast and late check out which was fab

which makes it easy for me and my kids to find our things , has a very large heated swimming pool which makes

wifi was there but the signal was so weak it was not worth using

clean, easy to use, great food and bar was open all the time

very convenient for worpleston golf

the honesty bar is awesome and really shows the values of the hotel

use comfortable bed breakfast excellent with plenty of choice staff very friendly plenty of free parking

parking was right outside main entrance

hotel and location is great large well furnished room plenty of parking

drinks in bar quite expensivelovel

room was perfect, we had our pet labrador with us and had a garden room which was ideal

staff didn't bother to move me to a pet free room after they said they would

was spot on for where we needed to be, shower was hot and powerful, breakfast was good, free parking on site

the only problem was the wifi being extremely weak and not quite reaching the bedroom, but otherwise good value

great breakfast, excellent service, great location with free parking and wifi.

beds were comfy and bonus was free wifi and yea/ coffee facilities in room.

it is not welcoming to pets at all

good wifi

also, they said pet friendly and, unlike some, it really was pet friendly with a nice garden and allowing well

no laundry facilities

wifi in room 401

laundry carts being moved 10pm and 5am

lovely cosy bar areas, actually, all round outstanding and not over priced

also when signing into wifi kept dropping pins in facebook ( which i barely use) because i couldnt

no room service

good location, great staff, good dinner menu, nice bar area, parking

central location, good wifi

we know the bar is expensive and only usually just drop in for a couple.

laundry left outside my room for 24 hrs

understandably guests with pets are booked into the lodge (separate accommodation)

rooms, great facilities (used the gym which was well equipped), friendly and helpful staff, lovely food

near my venue for the next day easy parking room spacious shower hot room service excellent

beautiful rooms, bar and garden. friendly staff and very central to everything in godalming.

only small issue was that the bar was shut on a monday, but wasn t an inconvenience as where it s located

the staff were exceptional, lovely cosy bar and rooms

bar area & garden also wonderful

bar is pretty much the front desk so when it s closed, it s not as convenient to ask

the menu looked far better than it had previously, the bar had been partially modernised

qualify wifi and the shower room is not too good

using the wi-fi in the bar area and being able to work in the corner was great

cold i ll-equipped inadequate room next to noisy laundry room, only patchy 4g in room, shower was in room not

free wifi

really good wifi

great to have a shared kitchen so you can easily cook your own food

weren't told there was a communal kitchen on the first floor with a microwave, which would have been handy to

amenities are good, wifi, kettle, fridge, lots of coffee and tea, and toiletries

good kitchen facilities for cooking etc & washing machine

more parking required, as pub was very busy, just about found parking on road

location, the staff, the old world style of the building, the breakfast, comfortable bed and warmth of the room

rooms were good and restaurant bar similar. easy booking in

the food was excellent, both dinner and breakfast

limited parking

that swimming pool was closed. discount pricefor property received

pool , gym and spa are good too

wifi was intermittent

wifi was very poor

no complaints, although some loungers around the swimming pool would be a great addition

it is a pet friendly place and the locals were friendly and entertaining

lovely location, nice food, great bar and lovely sun trap outside on the patio.

the wifi was unavailable during our stay - i appreciate not the hotels fault - and the room had zero

very warm welcome. good parking. great pub. great breakfast. lovely room.

we had a meal and breakfast and the bar and dining areas were attractive and modern

bed good didn t have breakfast

a brilliant location, went to painshill park, the ivy and the golf club next door

breakfast

great quality rooms, breakfast was licely. great service.

the pool could be biggerthe

just the view. wifi not working at all. food was expensive not valued for the money

the spa was beautiful and so relaxing, staff there were very helpful and accommodating

my early check in time staff friendly breakfast was great also bathroom got a bath and shower which is

was really comfy room service and the restaurant were very good really enjoyed our stay shame it wasnt a bit

extra comfy beds, beautiful decor throughout and fantastic food at bar and restaurant

good bar meals, excellent breakfast, comfortable bed

breakfast was excellent with a very good choice from the menu

was very busy, probably due to the band playing, and parking was very limited

very comfortable room, great service and a really good breakfast

breakfast was a let down, bacon was like cardboard

views; really kind staff; nice food; easy access and good parking

only criticism was we were in room 5 above the bar and the speakers are in the ceiling of the bar which gave us

great parking close to the hotel

to find car park at night but easy parking just outside hotel

the bath mat was threadbare and should have been rejected and retired=urned to the laundry company 2

complete refurb on the rooms, bar and restaurant

good parking and right in middle of dorking

food for room service

wifi is not great and neither is the shower pressure, i'm sure both of these things can be

pet friendly

love the indoor swimming pool

made 4 50 year olds feel like school kids

struggling to think of much tbh, but maybe would ask for better wifi in some of the main house areas

very family friendly - the kids particularly loved the little play teepee in the room

very well equipped gym and plenty of onsite parking

where not there long enough to really comment great location for the british masters golf

we ordered room service as we had our 4 month old with us and it was excellent, delivered very quickly and the

late check out on monday meant we could have a very relaxing morning

the breakfast (room service) was not great

great place for kids they loved the pool and box hill

pub and restaurant downstairs with massive fireplace, and nice rooms upstairs with shower that really works and

it was only on our last day that we learned the inn is the 2023 winner of the national pub & bar of the year

room service, wi if etc for price

a teeny gripe regarding the wifi

wifi in the whole place

good price. swimming pool great for kids on rainy day.

room service was great

plenty of free parking and customer service was really good.

we thought our stay was good value for money as the hotel has a pool and spa area

late check out too

wifi requires a convoluted log-in where you have to fill in lots of boxes and share personal

nice clean laundry and towels

the wifi was easy to connect and was relatively fast

wifi could be stagnant sometimes so maybe a booster box could help

fantastic, staff fantastic hotel fantastic and bar fantastic

equipped room, nice breakfast, friendly and helpful staff, evening meals were very good, easy parking

the pub accommodated all the food allergies kids and i had (gluten and dairy)

wifi in room was a bit clunky

lovely comfotable room, easy parking, good restaurant, friendly staff.

the sofa bed was a little bit rickety but worked well enough for our two kids.

location and room service was really nice and came quickly.

was a fantastic, helpful and helpful in the grill restaurant both a asset to the company overall bar staff where

guests, they love the setup in the room, bed was comfortable and the facilities, gym and indoor pool was

kids bed, ridiculous checking in system (thank goodness for the helpful team), borderline dangerous

clean room and good breakfast

ev charging points. character, large rooms

wifi worked well and could work properly at the table

good choice of breakfast menu - something for everyone

have stopped serving the room service menu in the bar which is a shame - i love the burger on that menu, but

the provision of ev charging was very much appreciated with space available each time i needed it

no wifi instructions given

very secure and comfortable with private parking, cctv, electric gates

very safe parking ,nice room,good location,very nice host , and a good price for the area

friendly staff and stayed in a cute little cabin with parking, a bit like a home away from home.

convenient and secure with parking for my large van

was no free wifi, breakfast or evening meal although all three are advertised on the

the wifi is free and good speeds throughout the hotel

wifi was a little suspect but got it sorted

nice bar and quiet sunny back garden

good value for money, friendly service, ideal location, comfortable clean en suite room, parking, bar and

room service was a disaster

room service to my debit card which took the 50 but then takes 5 days to return to my account

comfortable, excellent wifi and spacious room

parking

convenient and secure parking

easy access, secure parking, spacious and comfortable room

had to ask for alternative wifi connection as main one asking for security key which wasn't known

room service great

spacious room, lovely and clean, comfortable bed, car parking on site, delicious breakfast

good selection of drinks and food incl kids menu which was fairly priced

lack of places to hang clothes & very poor wifi connectivity

lovely lady behind bar was so friendly and helpful

location near tp thorpe park and parking on site

great location with parking

bar very comfy with the staff really helpful and pleasant

rather that the fried breakfast included bits of the breakfast bar - say cereal and juice and bread - for an

staff, comfort of the room, wifi, bathroom, lovely shower, air con

i was on the first floor and did not hear any noise from the bar and restaurant

the hotel staff not sure if they are different to the people who were behind the bar weren't as welcoming and

the roadworks outside. tricky wifi.

good bar and restuarant although we didn t eat in the restuarant we would next time

the wifi was not very good

facilities room service the staff except check in lady at reception was exceptional the decor

pool area need updating.. but it was still ok.

swimming pool, small and full of kids

for guests who are staying, the albert arms offer a complimentary drink at the bar which was a very kind gesture

room was clean, and the wifi worked

the wifi didn t work - apparently there was a system problem with the supplier

wifi did not work. breakfast not available at present.

the room had excellent facilities including a good coffee machine, tv and wifi

value for money, as it includes hot breakfast to order, free parking, good size room, with a working ac and

great hotel lovely spanish tapas great breakfast

not enough parking

the breakfast was amazing. bed was very comfortable. staff very friendly

staff were very welcoming and friendly i was able to use the ev charging point which was a

were very helpful and arranged an early check in for us as we were attending a wedding

some cigarette butts outside the room on the patio that could of been cleaned up first as the kids started

the kids love the family room with the double bed and lovely bath

lots of free parking on site

room was beautiful and we especially enjoyed the breakfast the next morning

the wifi works well in all areas

plenty of parking, helpful, cheerful staff, good mattress

wifi worked really well in the room

location was excellent, room was quiet wifi was decent

could not fault anything, handy for rail connection, parking.

my 10 year old daughter had 4 chicken nuggets in the kids large main meal

refurbishment is very good location and parking

i wasn't successful in using the wifi but i suspect that's me rather than the technology

amazing bar / restaurant, great food, amazing staff (most importantly) and the rooms are just top notch

as pet parents, we were blown away by the attention to our furry companion think organic treats at

good variety of breakfast and the spa was relaxing a good range of facilities

the coffee at breakfast! admittedly had a room service breakfast but very 'stewed '

the staff and the gym regulars are so warm and friendly i feel very comfortable returning with my family

warm room good food and most critical for us pet friendly

breakfast was good, spa was nice, staff were obliging and polite

nice little hotel with a good bar and restaurant

lively bar with live music on the friday night we were there

i was very concerned that there were 25 large bags of what i think was laundry in the corridor leading to the

wifi was very poor in the first room i was put

good parking with easy access

early check in was great for me due to my working hours.

accomodated our early check in