the wifi i had issues getting onto

we stayed in room 1 which was a few steps up from the bar and was clean and welcoming and we enjoyed a very restful quiet night

off street parking was excellent, our room was very nice

free parking was a big plus

hotel , extremely friendly staff xx excellent evening meal and breakfast x definitely

room was beautiful we unfortunately didn t get to use the spa only due to limited time we had but the bar and restaurant was exceptional

no room service out of hours

friendly staff, lovely comfortable room. great room service.

the selection of gin was fantastic and the champagne pool was beautiful!

particularly the bar staff were very accommodating with drinks requests at a late hour & the breakfast staff

beds were comfy and bonus was free wifi and yea/ coffee facilities in room.

clean, comfortable, good parking

comfortable rooms and car parking on site

the only problem was the wifi being extremely weak and not quite reaching the bedroom, but otherwise good value for money

was spot on for where we needed to be, shower was hot and powerful, breakfast was good, free parking on site

very clean, with all room facilities, tv, wifi, telephone etc

good location, friendly staff, comfy bed, decent wifi connection

wifi always worked well, no drop offs

was unable to get food as the kitchen had been shut 2 days prior to my stay.

we ask for 2 plates for dinner were refused saying the kitchen is shut they can t help.

late check out of 11am was good

was no water, no heating and no breakfast , through no fault of the hotel, thames water had a major breakdown

hich i barely use) because i couldnt press the

central location, good wifi

in the middle of town lovely old building ,nice breakfast, lovely staff clean & tidy free wifi

the staff were exceptional, lovely cosy bar and rooms

manager met me for an early check in and kindly upgraded me from the single to double room

the bar and outside courtyard are just lovely

good layout. bar amazing. great shower

beautiful rooms, bar and garden. friendly staff and very central to everything in godalming.

used the spa and had an amazing

the swimming pool wasn t open during our stay

good breakfast and they allowed for early check in. also, starbucks inside.

enjoyed a spa treatment

kids get free cookies and milk on arrival, an activity pack and there is a kids play

very hot, wifi was very poor, room next to kitchen

both kids had a rare lie-

lovely log fire in the bar and the food very edible

nothing really. maybe that the wifi isn t great but that wasn t a problem for us.

breakfast was warm, not hot, but tasty.

parking is tight

would still stay again and very happy to recommend, you could say that the parking was a bit small but i had space when i arrived, after 10pm

parking is a little tricky but they make the most of it providing free off road parking.

excellent bar and the garden was lovely to sit out in to enjoy a drink

close to the golf course i played.

drinks in bar quite expensivelovel

friendly and helpful staff, excellent food and service, very relaxed and comfortable lounge bar area, plenty of parking space, would definitely stay there again

the girl who checked me in was friendly and helpful, suggesting i could order room service then and she brought it at the time i asked for

access - informal - clean room - excellent room service each day - bottled water plus biscuits on top of

i wish they had room service

the domestic staff threw the dirty laundry bags down the stairwell several times whilst they were doing their cleaning rounds

room clean and spacious, beautiful building and gardens, food delicious, cosy bar, plenty of parking too

plenty of parking space and the hotel was beautifully decorated

it also has large corridors with soft carpet, which is ideal if you have kids to run around

the bar could be a bigger area, it was a bit crowded and not that inviting.

good location, nearby pubs and restaurants, excellent wifi.

the wifi works well in the rooms

nice room convenient restaurant and bar nice and quiet

my room although close to reception

good wifi

creaky floorboards in the room, the room phone didn't work, there weren't any room service menus in the room, the toilet flusher was broken, charged my credit card twice

i was not informed about it)

the gym was shut. we booked it because it had a gym.

unfair to charge a disabled person for room service

butter at breakfast had sour taste

phone

fast wifi

parking is limited and expensive, wifi has very weak signal when in rooms away from main hotel, maybe need a booster installed

bar and restaurant on site

o' you have to pay)

wifi, its free but doesnt work well, and 4g was intermittent

staff were friendly and the breakfast was very

friendly staff, quiet, clean, good wifi.

wifi did not work at all

the hotel manager rang us in advance to let us know and explained that there would still be a bar menu available at the hotel

lovely comfotable room, easy parking, good restaurant, friendly staff.

thout arguing

and homely / a short walk

booked a room for 4 and the pull out bed was a little small for my two kids to share (without arguing

free wifi

lovely friendly staff great facilities we loved the pool and jacuzzi

friendly and competent staff from check-in to bar to breakfast

the breakfast was excellent with a very varied choice

gym even though a advertised with one on booking

fairly close to golf course

excellent free wifi

everything, very lovely place to be with kids

family wedding, staff lovely. wifi very poor. excellent breakfast.

was on, kids uncontrollable running up and down rooms 200-214

some of repairs or improvements had yet be completed and seem to be no checks as there was some room service plates left outside over night

wifi wasn't very good.

wifi in the whole place

simple, interior decor to bedrooms friendly and accomodating staff lovely olde english pub bar with fires- very

lovely meals and bar area

beautiful view of the church, cosy bar and excellent restaurant

decoration, comfortable seating throughout, excellent bed & bathroom, friendly staff and good breakfast, what more could you ask for

breakfast starts at 0830hrs which was a little late for us as we had to leave at 0630

nd only one choice of lager/ale in their bar :) motorcyclists, be aware, the parking is covered with pebbles and if your bike has a stand,

the bar was small and welcoming, the bedroom was cute and warm

they have a very skilled chef and the meal we had was delicious, and the breakfast also

i had to squeeze past bags of laundry in the hall way

staff on reception waived late check out fee as i hadn't been advised i would be charged so that was kind

the lady working was nice and breakfast was ok and we got an early check in.

comfortable bed with clean laundry

ee and ample parking and taxi to

there is however very good free wifi throughout the hotel so you just have to

the area was lovely and liked the off street parking

few minor niggles the wifi was unsecured and a bad signal in the surrounding area

wifi isn't very strong in the bar area.

your group may be slightly far (i mean it’s still same hotel but i was travelling with 2 small kids and raining on that day so i needed extra help from my friend so basically helpful to know

we found the breakfast was very expensive for what you get

advised of dining and drinks outside, room service and how to order at check-in

were amazing and made the stay for us, they did a milk and cookie voucher for the kids which they loved

breakfast was great and your staff we're very helpful

loved the use of the gym

the staff are very friendly and helpful, the bar area is very comfortable

parking available

food was gzn too and provided room service

lovely town, nice old building, cheap, good wifi.

spa facilities a great

inside there was a polite informative welcoming staff member and nice lounge bar area

choise of continental or full english breakfast was ample with amazing presentation and attentive service staff

wifi requires a convoluted log-in where you have to fill in lots of boxes and share personal

breakfast was cooked to order, so always hot

wifi could be stagnant sometimes so maybe a booster box could help

my early check in time staff friendly breakfast was great also bathroom got a bath and shower which is

free parking also the free wifi which my kids loved, which helped me and my partner to relax

breakfast was fabulous especially since i m dairy/gluten free

gym, kids friendly

was really comfy room service and the restaurant were very good really enjoyed our stay shame it wasnt a bit longer

and welcoming staff (i d arrived exhausted after an overnight flight and they quickly got me an early check in) (+) we called to ask for possibility of early check in as we been in haslemere a bit before time we planned (and was very hot on the day, (+)staff were super helpful throughout. managed early check in at 11:45 for me. wonderful room. (+) they offer early check in and early check out online which is convenient as not having to queue up

phone reception was unstable in the room due to hill behind the hotel, but wifi was excellent.

lots of parking space

restaurant and bar were fantastic:

parking was free

rough and full of what were clearly under age kids drinking alcohol

modern and clean with great pool facilities

like starbucks, the bar and restaurant not being open

guests, they love the setup in the room, bed was comfortable and the facilities, gym and indoor pool was exceptional

breakfast tastes good but they had run out of scrambled egg which they was cooking more of but we

we had a good combination of relaxing in the pool/spa area, working out in the gym, playing air hockey and enjoying the charm of the hotel

spa was great, as was the gym, lots of equipment available

everyone in our party enjoyed the superb leisure facilities, especially the spa, the manor golf course, the woodland walk trim trail, the pavilion, and the excellent facilities for young

get yourself into the spa even if it's for a swim or to sit in the hot tub

beautiful hotel with very friendly helpful staff. two very good golf courses and a nice spa.

brilliant location, facilities and breakfast.

grateful for the later check-out and free parking

great spacious rooms and excellent breakfast. friendly staff.

dreadful wifi fake food

room was recently re decorated and updated. great breakfast selection good to see ev chargers

easy secure parking. close to shower room. help to get my case upstairs. wifi. hot shower.

friendly staff and stayed in a cute little cabin with parking, a bit like a home away from home.

location for thorpe park, nice secure parking, and the owner was polite and helpful

convenient and secure with parking for my large van

toilet door as door do not shut and unfortunately, we were not provided with the code for door or wifi unless asked

bar and restaurant very nice and the food was

comfortable, excellent wifi and spacious room

parking

stayed for one night, food is amazing. beds very comfy. free sky and free wifi is always nice

played golf nearby and got a taxi as the website no parking at hotel

spacious room, lovely and clean, comfortable bed, car parking on site, delicious breakfast

twin room was perfect - nice bar area and breakfast was great.

the bar prices 30 a bottle of wine is too extreme

room service order had a long delay, but this was obviously due to the world cup fever and can

hospitality tray

the bar staff were first class we will be returning hopefully in september

lovely lady behind bar was so friendly and helpful

food in bar very good

i had issues with the wifi (with my macbook) (-)wifi (-)couldn t get any wifi. the log in code wouldn t enable us to get access. (-)room 5 has bad wifi (+) effective free wifi (-)noise from the pub, wifi was unstable. (-) also, the wifi didn't work in my room (-)the wifi was not working and breakfast was not offered. nothing else to complain about. (-)lack of places to hang clothes & very poor wifi connectivity (-)no wifi, room wasn't clean at time of arrival.

location near tp thorpe park and parking on site