bar / restaurant area is very pretty too

and space as were the quality of the linen the central location is very convenient and the bar was heaving on

fast room service

they do have an option to order room service through their restaurants app, but if you do not have a uk number

kind enough to bring it to our room when it was ready which was so helpful when traveling with kids

breakfast was delicious and in with the price of the room

i had a nice meal in the evening in the pub and breakfast was good too

lots of room in the bar area so i didn't get in the way of the wedding guests and i could still sit and have

we had planned because we stayed on to catch up with a friend meant that we arrived late and the kitchen was

room was perfect when travelling with a pet

good parking, easy access, friendly helpful staff. excellent food in classic pub environment.

parking available

nice pub, excellent beer, good food and friendly landlord. clean room. wifi good.

good location convenient parking

there was an option to have dinner at the bar when i arrived, but options very limited for vegetarians, so didn

wifi was there but patchy, fading in & out

great service, allowed early check in, nice staff, clean, modern, tasty breakfast

their website showed “pizza night” but when we turned up with kids, we were told it hadn’t started yet

the breakfast the next morning was amazing too

very comfortable room, great dinner, nice wines and lovely breakfast

wifi isn't very strong in the bar area.

designed, lots of thoughtful touches and brilliant for a stay with kids

breakfast was a lovely experience

menu could offer more choices especially lunch menu which was the bar benu

great facilities, dog and kids friendly and lovely welcoming staff

it is such a key feature of the kids activities that i felt we should have been told before so that we could

we got a bed and a treat for our dog and the whole hotel is just made for families with kids, our 4-months old

wifi is locking out all the time

lots of car parking

there was info on kitchen and bar times visible

late check out too

reception staff welcomed us and gifted the kids with small things and milk + cookie vouchers, which put a smile

wifi requires a convoluted log-in where you have to fill in lots of boxes and share personal

lovely location near to good restaurants bars etc. breakfast was excellent.

breakfast was cooked to order, so always hot

location excellent staff and brilliant breakfast next time i would book a double room because the bed was a bit

fantastic, staff fantastic hotel fantastic and bar fantastic

vending machines were out of order and the bar only sold water in cans at an extortionate

guests, they love the setup in the room, bed was comfortable and the facilities, gym and indoor pool was

room service wasn t 24hr

breakfast finishing at 09:30 but there is a starbucks

breakfast was good tea and coffee was disgusting

room and inn were amazing! michelle made amazing coffee and breakfast each morning.

continental breakfast was very good, they also offered a cooked breakfast which i thought only happened at the

the room, staff, breakfast (continental), food and location were all excellent.

bar was expensive though 19

the breakfast was delicious and plenty of choice

clean room with great facilities and easy parking

that there were no tea bags or biscuits that should have been replaced, when trying to use the wifi you had to

the mattresses on kids bunkbed were really uncomfortable

from the welcome help with our bags, the excellent bar facilities, the comfy snug, the v welcome nip of slow

easy parking and great room

the welcome was good, free parking, good tea tray and biscuits.

plenty of parking in front of the

nice bar and restaurant with good selection of drinks and food

pub, loads of free parking, friendly barmaid, san miguel on tap, great breakfast, super comfy bed (room 3)

food and bar area were very good

the staff were welcoming. the room was comfortable. the menu in the bar was good.

is a clean inn with a good bar and lovely garden

property has plenty of parking as you turn off the road , the entrance was just a short walk away with lots of

nice big car park lovely land lady very hospitable the best doom bar in britain amazing

room is very comfortable, the bathroom is large enough, the wifi is fast, the food in the restaurant is delicious

wifi was so weak as to be useless for anything other than sending text messages

the bar closes very early even for residence, 11 pm.

really comfortable beds. fabulous breakfast.

lovely location, good parking, good food and friendly professional staff

a service charge on drinks purchased at a bar and a very smelly men s toilet by the staircase to the bedrooms

the lady working was nice and breakfast was ok and we got an early check in.

staff on reception waived late check out fee as i hadn't been advised i would be charged so that was kind

wifi only worked in the bar area and even there it was not very strong

very friendly and helpful, when i raised that wifi was poor in the room they offered to move me to a different

in my room the wifi was slow

cold i ll-equipped inadequate room next to noisy laundry room, only patchy 4g in room, shower was in room not

forgot to ask in the pub for the wifi code on arrival and could of done with it when i got back from night out

quiet peaceful easy n quick check in friendly staff nice parking facilities

love place to stay and great restaurant/pub on site. parking good. great steaks.

stay was wonderful but i couldn't find wifi instructions in the room

we ate in the bar and the food was superb; a good choice of home cooked food that was really well prepared and

to have access to a car to enjoy this place as it is 2 miles into town but they have off road parking

pub and staff were very warm, the room was clean and comfortable, and free parking onsite

tv wasn't working and no wifi, although the landlady was very

very reasonably priced. lovely room. good parking.

was no room service despite this being advertised, the food in the restaurant was lukewarm and just ok

plenty of parking

lots of parking, nice staff, pub was lovely, nice outside seating

small parking spaces

a pitty the bar closes so early

manager met me for an early check in and kindly upgraded me from the single to double room

bar is pretty much the front desk so when it s closed, it s not as convenient to ask

the bar and outside courtyard are just lovely

bar area & garden also wonderful

they were very accommodating with our request for early check in

the wifi was as good as at home

no room service

breakfast was lovely

we ate breakfast one morning and dinner one of the evenings

was no water, no heating and no breakfast , through no fault of the hotel, thames water had a major breakdown

spa was closed until thursday i left on the friday morning

the pool and gym are good

pet friendly accommodation

gym, sauna, steam room, function rooms, 24 hr reception, bath in every room, large car park,

having a dog that was not allowed into the restaurant fair enough we thought we ll have room service for

parking was free

loads of parking, though half had to be closed off due to the heavy snow

free off-road parking

the bar had a relaxed feel to it with a friendly atmosphere

great bar restaurant area very well priced plenty of outside seating big car parking area

restaurant was noisy so i didn't go in it. room service was good.

nice beds and showers ev charging coffee shop and bar

friendly staff, amazing 2 bed apartment looking onto the golf course

warm welcoming,friendly and helpful.very clean facilities. good breakfast.

- the hotel is close to the a3 and close to local kids' amenities

the wifi was a good strong signal

entrance /exit from rear car park narrow wouldn't be able to get anything wider than a golf in

beds were comfy and bonus was free wifi and yea/ coffee facilities in room.

hotel is pet friendly

t work , was booked online and paid for and had instructed we had a small dog and was all fine as pet friendly

place has a spa facility, next time around will make time available to use them

staff from house keeping, reception, waiting and the kitchen where amazingly helpful and always smiling

a nice atmosphere, plenty of off street parking through the hotels

the complementary access to the spa was a great bonus

the hotel room, bathroom and spa where quote dated and in need of renovation.

good pool

lovely room, restaurant, bar and pool

lovely room, restaurant, bar and pool

large room. plenty of storage. easy to use wifi. great choice at breakfast, with decent coffee.

breakfast nicely cooked, good choice and kids love the pancake machine

ambiance of being able to wander around in a bath robe and flip-flops (provided) including for breakfast

this spa relly does beat the rest

no room service

the noisy pool, aquafit style classes this is suppose to be a relaxing space.

the spa and gym was perfect on friday evening and a lot busier on saturday (to be expected)

a few more real ales in the honest bar, and the only thing that wasn't so good was wifi signal

there was a lovely relaxing lounge and a well stocked self service bar

place but good atmosphere, beautiful garden and kids enjoyed the fish pond view

to have free parking and play area outside for the kids to run around

they also don t have room service to offer which is disappointing specially if you can t eat in the dining

i cannot say they was anything that could be improved. ample parking and lovely room and food.

hotel and location is great large well furnished room plenty of parking

drinks in bar quite expensivelovel

parking is good food is good bedrooms are good not much else to say it s all good

ideal are the out-side rooms straight accessible from carpark, when you have a pet with you

at all - if i was pushed it was an outdoor walk to the pool/gym block only because it was raining that day

free wifi

cold jacuzzi, very cold in spa waiting area, kids in pool (more like leisure centre)

we had a lovely breakfast in the morning, no other meals but we had a couple of drinks in the bar in the evening

we didn't really appreciate the room of young kids above us running up and down on christmas morning

location perfect, staff very nice and helpful, loved the fallen angel bar ! room amazing

friendly and helpful stuff and they are pet friendly. location is great.

for the basic facilities (no room service for example)

hotel bar closed earlier than expected but didnt matter as due to location it was a 5 minute walk to a

no soap in room and empty shower gel. bar was not open monday eve.

here before - good location, with clean rooms and good wifi

food not available on monday and not providing room service

the size of the room was good with a pet. the windows actually fully opened

they made sure we were able to eat in the bar with him and gave him extra sausage for breakfast

plenty of car parking and the grounds and common parts, bar and reception very well maintained

i'm a global traveller and always look for hotel with good gym and relaxation facilities

having to pay extra for use of the pool

have gym and spa

friendly staff, lovely comfortable room. great room service.

the selection of gin was fantastic and the champagne pool was beautiful!

was nice and clean and well positioned, between town centre and stoke park (good call if you have kids)

one observation i made was perhaps some of the bar upholstery could be upgraded - it's looking a bit tired in

wifi did not work on my laptop at the hotel despite working everywhere else that day and after

the bar staff were all helpful and sunita was very polite on check-out

room service was a bit ordinary

great food in the restauraunt and wonderful breakfast

we definitely recommend, an advantage is free parking

emma served at the bar and bart served our evening meal

plants and hanging baskets lovely clean room, quiet, comfy bed, great shower & toiletries onsite parking and

great free wifi

our dog was welcome in the bar and outside terrace and the flood served was delicious

creaky floorboards in the room, the room phone didn't work, there weren't any room service menus in the room,

customer service was perfect and room service very quick!

pet friendly and very accommodating when i needed to extend the stay for an extra night

free parking, great hotel to stay and a fitness facility.

friendly staff great spa lovely room would stay again

they made an effort for our anniversary with rose petals and towels

changing facilities, bedroom amenities and wonderful breakfast

the pool area was clean and fairly well maintained, our 9 year old enjoyed the kids pool on the one occasion

balcony, mini bar with complimentary drinks

free wifi unable to connect to the internet

relaxing hotel with good facilities and helpful, pl asant staff and convenient car parking

just off the inner ring road system, 5 minutes off the m3, well signposted, plentiful car parking

unclear when room service available and if it supplied alcohol when the bar is closed

not told to be quiet when i complained i was told well we asked them to keep it down they had kids running round

plenty of parking

internet/wifi didnt connect and it was late by the time i had checked-in

the breakfasts are lovely, the bar area is nice and the meals in the cozy dining area are good

selection at breakfast and location perfect for our requirements the staff very polite,helpful and very

parking good

off street parking was excellent, our room was very nice

the breakfast was truly excellent

bar and rooms with plenty of parking in close proximity to guildford and winkworth arboretum

staff in the bar very friendly & attentive

hotel , extremely friendly staff xx excellent evening meal and breakfast x definitely

lots of parking spaces including ev charging points

pool does not open until 9am

friendly staff although the bar staff could be more attentive rather than chatting amongst themselves

we paid for a club room but didn t use the pool or gym unfortunately

outstanding gym facilities

had an odd shaped room making bed tight to wall - but it had character cold in bar area as door always open to

good wifi

beautiful house and grounds with modern style and comfort, gym and more

parking is a bit of a pain sometimes but i m splitting hairs.

in the room providing interesting history of the hotel building and a sheet of paper giving room service menu

location and free ev charging

kids had to leave pool at 7pm

stay close to legoland thats why we booked, food in hotel was brilliant but bar very busy (could be because it

gym and starbucks on site

to use the pool for the kids but we weren t told that the pool for the kids stoped at 5 o clock as only

be made aware of where the fire exits are and that there is no breakfast and that there is a kitchen towards

use of kitchen a great help

the kitchen concept was great

weren't told there was a communal kitchen on the first floor with a microwave, which would have been handy to

free wifi and netflix