no signal or wifi access/kept cutting out, a lot of cobwebs and dust in the room, dirty loo brush in corner of

both kids had a rare lie-

we slept well and enjoyed the breakfast included - delicious

variety on breakfast menu and perfect quality when served

the open fire in the bar is just wonderful, made a nightcap just that bit more special

free parking (unlike most hotels nowadays) (+) the large private parking was very much appreciated (+) food was really nice, good parking, nice shower (+) parking ~ there's enough parking & it is very safe the all place it is beautiful, style & cozy (+) ample safe parking plus charging points for electric vehicles (-)was very slow :( and only one choice of lager/ale in their bar :) motorcyclists, be aware, the parking is covered with pebbles and if your bike has a stand, it could be hard to park it as long (+) plenty of parking (+)the bed was amazingly comfortable, staff very good, lovely decor, ample parking. (+) very comfortable place with easy parking

the bar was small and welcoming, the bedroom was cute and warm

pleasant bar area to return to at end of evening

the food served in the restaurant for the evening meal was superb as was the breakfast

wifi didn t work

the wifi was as good as at home

very little information on how to obtain the cooked breakfast i had paid for

free wifi code not made very obvious.

wifi not great

we ate breakfast one morning and dinner one of the evenings

good wifi speed too

s busy but we managed to get a space), late check in was not a problem, staff

i usually use my own phone wifi but ran out so used the hotel's wifi which worked perfectly

good parking facilities and management was friendly and pleasant

parking can be a problem but the guy running the place was happy to help out

the bar service was friendly and helpful and the bar itself was really well appointed with a pleasant

bar area & garden also wonderful

lively bar with friendly and capable staff who cannot be helpful enough

the bar and outside courtyard are just lovely

the bar as well smells nice, unlike a typical uk pub

staff, food, setting, fixtures and fittings, atmosphere, ample parking, huge comfortable clean and quiet rooms

free parking was a big plus

breakfast freshly cooked to order placed previous evening

fabulous - room, meal, staff, quality, parking. 11 out of 10 ud83dude01

the real ales were great, bar atmosphere great, food was out of this

some of repairs or improvements had yet be completed and seem to be no checks as there was some room service plates left outside over night

we had a lovely breakfast in the morning, no other meals but we had a couple of drinks in the bar in the evening

nice location. good gym

parking/ lovely characterful building / our room was an excellent size, with good facilities and on

the restaurant staff were first class, the bar staff were so polite making you feel at home, the reception bent over backwards to make sure we

we loved the chests full of games for the kids too

suite was missing the basics, a room service menu and a pen, the phone wasn't working so i had to call reception from my

we didn't realise that kids can only swim at certain times

plus, they have an inside swimming pool, sauna & hammam

staff at the bar is not well organized compared to the receptionists and restaurant staff

friendly staff and funny bar staff

food and room service food was excellent

isn t loads of parking on site but we got a space

lovely town, nice old building, cheap, good wifi.

nothing to improve except one or two more parking spaces would be nice!

great room, cute little terrace, design, comfort, wifi all really super and welcoming.

restaurant and bar were fantastic:

phone reception was unstable in the room due to hill behind the hotel, but wifi was excellent.

parking was free

also free parking

good gym and spa, staff always friendly and polite, and smile

the wifi was very slow for some reason and so was not worth using.

the bar has a great atmosphere and amazing cocktails

the whole hotel looked amazing but sadly our stay was so brief we were unable to make use of the pool or bar

customer service was excellent throughout, we was able to arrange a late check out which was perfect

the mandalay was excellent - the friendly welcome at check-in, quality of the room, fast and free wifi and an excellent breakfast

only information in room limited to restaurant details, no wifi access code provided

great location and very nice bar and restaurant

initial problems with wifi. poor telephone reception in room.

wifi always worked well, no drop offs

no wifi in room or 4g, annoying

no laundry facilities for drying

i was very concerned that there were 25 large bags of what i think was laundry in the corridor leading to the first floor which i thought would be a major fire hazard

ease of arrival and departure

that would be my only word of caution to other potential guests: if you need strong and fast wifi for work, the uk in general sucks, but this old hotel has no network ports for you to use as a

liked the breakfast plenty to choose from the swimming pool was lovely and the staff where excellent

he sorted out kids out and even had cheerios for our youngest at breakfast after he heard him mention how much he

size of the room, modern, children s play area, kids eat free

the reception, bar area was spotless and pretty modern

i t was a great size with nice sauna ,steam room and gym

love the swimming pool and the walk around the grounds

excellent parking for my truck best breakfast i have had. friendly staff and very comfortable.

he brought us more tea, and coffee and offered to keep the pool & gym open for us, thanks the location is beautiful, the grounds are lovely, and the swimming

the facilities

designed for business visits they adapt well to hotel facilities), swimming pool, sauna, gym, lounge areas and large well laid out gardens with pleasant seating areas dotted around

family room is great. kids loved the bunk beds. restaurant has a great wine list!

there was visible mould on kids room windows

very comfortable room, great dinner, nice wines and lovely breakfast

spacious lots of on site parking

your group may be slightly far (i mean it’s still same hotel but i was travelling with 2 small kids and raining on that day so i needed extra help from my friend so basically helpful to know

o' you have to pay)

also no room service

great central location. comfortable well equipped bedroom, good parking.

paying for parking.

after being moved, as the toilet door would not close in the original room and there was no wifi reception, as advertised

had a lovely drink in the bar and dinner at the restaurant

it is set in a quiet area with ample parking

excellent room and great continental breakfast and the evening restaurant very good as was the bar facilities

good restaurant facilities.. breakfast was excellent . all staff were very polite and helpful

7

self-contained and cosy. well equipped. convenient location with parking.

recognition you were a guest staying overnight, bar and rooms completed separate, flooded car

lovely atmosphere, friendly helpful bar staff. good room and dinner. would stay again.

they shut bar from 3pm till 6pm and this not good during summer months

very clean, polite staff and very accommodating in our check in. lovely bar area downstairs

shower was great and garden was a nice bonus (feeding the koi carp was a joy for me and the kids) (+)place but good atmosphere, beautiful garden and kids enjoyed the fish pond view (+)to have free parking and play area outside for the kids to run around

very convenient for worpleston golf

parking on site, i had a king size bed which was very comfortable with nice fresh linen

cider option in the bar as the henry weston s is really strong

close to the golf course i played.

breakfast, did a wine tour and it was great, did a walk the next morning

soon as you check out you are not then allowed to use any of the hotels facilities, not even the bar to buy teas or coffee, you must get of the premises asap

real coffee at breakfast is essential!

wifi did not work at all

lovely breakfast

parking is good food is good bedrooms are good not much else to say it s all good

friendly and helpful staff, excellent food and service, very relaxed and comfortable lounge bar area, plenty of parking space, would definitely stay there again

noisy pipes, noisy room

accepted our dogs. friendly staff. plenty of parking. will use again.

next to lake, good space and facilities for kids. excellent

the wifi was good which was useful

om 42) didn't get wifi at the desk but the other side of the room was fine, maybe something to do with the really

the night, the restaurant was fully booked, but we were given the bar menu

ev charging points quiet room at back in ripley block

the location was going down to visit family and take the kids to a bonfire turns out we were right across from the event so location was

and homely / a short walk

awesome breakfast. wifi not good. great staff

plenty of car parking, good tv and wifi, friendly staff, excellent breakfast.

only let down as that the bed had not been made up for the kids - the stand-in manager did her utmost and attended to it herself although she was clearly busy

breakfast cleanliness parking bathroom

good selection of wines and ales which were well kept by the bar team

the pub itself is beautiful with a great restaurant and cosy bar space

simple, interior decor to bedrooms friendly and accomodating staff lovely olde english pub bar with fires- very

was a shame we were not told the bar was shut and so was the restaurant

a teeny gripe regarding the wifi

arrived when it was dark - i found the signage to reception/car parking hard to see and decipher

staff great, hotel facilities ie gym and bar are modern and slick. really impressed. mr kemp

quiet, comfy bed, good wifi, bar food and gym. ideal for business travel

good parking ability

you can swap room service for a glass of

steps to the additional parking behind the lodge.

plenty of room. parking outside the lodge. good tv very comfortable bed.

we had dinner in the bar, fish and chips were tasty, and nice bar too

especially reception were super friendly and helpful, went out of their way to give us an early check in we were very

6 miles) in a hour.

large room with proper bath, plenty of parking, lovely view over the cricket pitch and strong wifi

know the area that well, plus the phone signal was poor & there was no information to gain the wifi password

wifi was none existent! food was ok but a bit pricey

good parking

he owner) took the stress away immediately by checking us in and although the bar was already closed as was the kitchen he served us drinks and organised a takeaway for us ,

the rooms are behind a friendly village pub with good bar food and a great thai restaurant

croissants, butter, jam, fruit, porridge pot, yoghurt, breakfast bar and milk, all with crockery and cutlery

wifi was brilliant and freeview tv awesome

i didn t use the bar/restaurant but it had a friendly atmosphere when i was in the bar area checking in

netflix on the tv and free wifi with good connection

restricted swim times for kids… then having to wait and potentially not then get to swim if time was up

room was comfortable and nicely sized, afternoon tea and spa was lovely and nice swimming pool

the gym, the staff, the room among others

as i was only there one night for a function i didn t get to use the gym, spa or golf facilities but have no reason to believe they were not also 5 star

staff on reception and in the gym were very friendly and gave exceptional service

the swimming pool was amazing and got alot quieter later in the evening

excellent food, beautiful cafe and lounges, great pool and spa facilities

breakfast was included with some hot dishes being a supplement

always a relaxing stay as the spa facilities are brilliant.

ovided) including for breakfast

nice community pub good parking friendly staff nice breakfast

cooked breakfast in the morning, crisp clean high quality sheets, room and bathroom very clean and better

great welcome from the staff. nice food in the bar in the evening. good cooked breakfast.

in room tea and coffee facilities and a generous breakfast

though they were happy to plate up sunday roasts for anyone who didn't

breakfast was great and your staff we're very helpful

room was really nice and tidy and the best thing is they give us early check in and late check out facilities as well highly

managed a early check in, the staff are super helpful. nice building

were able to have a nice, quiet chat with friends in the bar area having just tried a very noisy cafe nearby

free parking

and my complaint from last time ref poor room service sandwiches had been acted upon

bathroom a bit outdated and spa facilities lacking but for the price you cant

the option of well made porridge for breakfast.

bed good didn t have breakfast

breakfast was a bit pricey but there was plenty of choice and no rush to finish

warm friendy staff. bar prices resonable and a huge english breakfast

the wifi was slow enough the make me switch to my phone's data for internet.

room was clean, everything worked well, bed was comfortable and wifi excellent

warm friendy staff. bar prices resonable and a huge english breakfast

breakfast was cooked to order, so always hot

kids beds where separated , very comfortable and not rubbish pull out things that look over used

weak wifi coverage

the app for room service did not work

there needs to be more variety for breakfast

room was fine with two pull out beds for kids