wifi worked very well

very very tight for parking at the back havr to be very careful of concrete and steps

parking can be a problem but the guy running the place was happy to help out

good parking facilities and management was friendly and pleasant

clean parking

the bar service was friendly and helpful and the bar itself was really well appointed with a pleasant

beautiful rooms, bar and garden. friendly staff and very central to everything in godalming.

they were very accommodating with our request for early check in

lively bar with friendly and capable staff who cannot be helpful enough

good layout. bar amazing. great shower

the wifi connection

also when signing into wifi kept dropping pins in facebook

breakfast was fantastic, and the location was good, where we sat was nice by the door to the

help on telephone was very kind and brenda was so helpful with our early check in and warm welcome

was no water, no heating and no breakfast , through no fault of the hotel, thames water had a major breakdown

used the spa and had an amazing

also, we weren t made aware that we couldn t order room service if we didn t add a card on file at check in

clean, comfortable and modern great gym and swimming pool

room was comfy and clean bathroom too loved the swimming pool and breakfast, a real bonus!

room sizes, comfortable beds, air con, buffet breakfast, indoor swimming pool with steam & sauna rooms and a spa

no room service out of hours

spa was fabulous

great gym

particularly the bar staff were very accommodating with drinks requests at a late hour & the breakfast staff

beautiful we unfortunately didn t get to use the spa only due to limited time we had but the bar and restaurant was exceptional

in my room when i arrived and a can of sparkling devon waterud83dude42 all clean great staff in bar and restaurant food

initial problems with wifi. poor telephone reception in room.

of the waitresses/members of kitchen staff came over at 9:40am to inform us that she is turning the hot buffet off

the venue, i would have thought they would make more effort with bands, comedians etc to keep kitchen open longer

restaurant was a little pricey for me, but i enjoyed a drink at the bar where the friendly barman helped me with my selection of gin

wifi worked very well

it also had good parking

free wifi speed

the decor comfort plenty of parking location amazing food scenery

nice bar area, fabulous food both in the evening and at breakfast

parking was safe

excellent bar and the garden was lovely to sit out in to enjoy a drink

there was a lovely relaxing lounge and a well stocked self service bar

good parking on site

very convenient for worpleston golf

accepted our dogs. friendly staff. plenty of parking. will use again.

ven at weekend when bar etc v

with rubbish disposal, thankfully we brought our own bags as we know what is like travelling with kids and a dog

the bar staff super efficient

parking was right outside main entrance

good parking ability

above the shower over bath fixed price for breakfast- we can eat out at a local restaurant for lunch or dinner for less

breakfast excellent choices

gym was closed as this part of the building was being upgraded, i wasn't informed of this before my

creaky floorboards in the room, the room phone didn't work, there weren't any room service menus in the room, the toilet flusher was broken, charged my credit card twice

lots of parking so when i pulled in and there was a wedding on it was fine

wifi in room was a bit clunky

wifi signal in the rooml could be more strong

lovely comfotable room, easy parking, good restaurant, friendly staff.

only let down as that the bed had not been made up for the kids - the stand-in manager did her utmost and attended to it herself although she was clearly busy

especially kids coming down with their pyjamas

pc didn`t work in bar area and wifi was poor

reception staff welcomed us and gifted the kids with small things and milk + cookie vouchers, which put a smile on their face

free car park if you're staying and wifi

breakfast was great and your staff we're very helpful

expected, basic but the room was clean, the staff were friendly and professional and the included breakfast seemed to me to be quality produce and tastey

and friendly staff, decor pleasant and layout of bar and restaurant attractive and light- it all felt very spacious

excellent value, staff very helpful, nice rooms, and great breakfast.

breakfast was exceptional, as usual all staff were very professional, hospitable and

the wifi was slow enough the make me switch to my phone's data for internet.

breakfast was warm, not hot, but tasty.

check in, last orders and breakfast staff were amazing and so friendly

music from the bar was transmitted through the building and so the room had the bass tones louder than in the bar

lovely log fire in the bar and the food very edible

lovely location, nice food, great bar and lovely sun trap outside on the patio.

some cigarette butts outside the room on the patio that could of been cleaned up first as the kids started touching

room was beautiful and we especially enjoyed the breakfast the next morning

your group may be slightly far

not really a dislike, however, wifi/phone signal could be better.

lots of free parking on site

used the swimming pool which was excellent

swimming times for families with kids

room was fine with two pull out beds for kids

was unable to be used as 3hrs of kids sessions then swimming lessons

very modern place, good facilities, nice gym and swimming pool, not much more to say realy.

good parking with easy access

the hotel has ample parking for guests, in the car parks

staff, plenty of space for parking

found staff were not very knowledgeable about places to visit or where for instance to do laundry - suggest staff are trained a little more about what to do and places to visit in this area

laundry left in corridors

being able to add an extra cot bed for my 4yo, as i was a parent travelling alone with two kids under age 7

nice room convenient restaurant and bar nice and quiet

the location was going down to visit family and take the kids to a bonfire turns out we were right across from the event so location was

a little noisy as our room was above the bar but once the pub closed it was quiet.

great location for visiting rhs wisley gardens. very helpful staff. ev charger on site.

a decent indoor pool and gym with everything one would expect

swimming pool and spa are clean and not busy, water in sp was warm and clean

family wedding, staff lovely. wifi very poor. excellent breakfast.

nice location. good gym

the wifi in room 102 was very poor

the complementary access to the spa was a great bonus

whether the planned redevelopment will upgrade the hotel but losing the pool and spa may not work if the boutique hotel is to work

friendly staff and funny bar staff

the hotel room, bathroom and spa where quote dated and in need of renovation.

limited parking spaces.

in the room were all menus, access to digital magazines, wifi, water and much more

value for money, all staff very helpful, opposite station but very quiet, car parking easy, food excellent breakfast, they will serve what you want example, change the

loads of parking, though half had to be closed off due to the heavy snow

great bar restaurant area very well priced plenty of outside seating big car parking area

and welcoming staff (i d arrived exhausted after an overnight flight and they quickly got me an early check in) (+) we called to ask for possibility of early check in as we been in haslemere a bit before time we planned (and was very hot on the day, (+)staff were super helpful throughout. managed early check in at 11:45 for me. wonderful room. (+) they offer early check in and early check out online which is convenient as not having to queue up

things were fine apart from my first room service order in which they didn't process it and our dinner was very late

plus, they have an inside swimming pool, sauna & hammam

booked a room with garden view but instead we got laundry baskets

i was also told upon arrival that there was no room service and no tables even at the bar

have wifi but it doesn't work anywhere

location was fab there is parking lovely pub hosts were lovely and fantastic food

picturesque quiet village, lovely old building, nice bed sheets, freshly decorated, good car parking

great room, comfortable bed, toasty warm, great bar staff.

wifi a bit flakey but it is a rural location.

village location, quiet. easily accessible. on site parking.

we had a good combination of relaxing in the pool/spa area, working out in the gym, playing air hockey and enjoying the charm of the hotel

we were told this couldn't be provided and had to be ordered from the bar which would mean an additional cost

room was spacious, bigger than average size

made 4 50 year olds feel like school kids

made 4 50 year olds feel like school kids

friendly staff gym gardens comfortable bed

also the steam room had a slightly dirty smell to it, the sauna and the pool were lovely though

pool and gym is quite small, and sunday morning saw a large group of children in the area

bathroom a bit outdated and spa facilities lacking but for the price you cant

everything- staff friendly, spa and gym facilities great , beds comfy and a very clean hotel.

the food the staff the wifi is weak the coffee making facilities the hairdryer the maintenance

free parking also the free wifi which my kids loved, which helped me and my partner to relax

staff were friendly and helpful. it was lovely all around the hotel and clean. lots of parking

was very impressed with the gym

was a weekend so the hotel was full which may have had an

wifi is not great and neither is the shower pressure, i'm sure both of these things can be

paying for parking.

very cosy room. friendly staff. nice bar area. great breakfast.

o' you have to pay)

were surprised that the hotel was running out of a lot of supplies toilet roll coffee milk in room service the bar ran out of larger on the first day and the restaurant had a limited menu as a

easy secure parking. close to shower room. help to get my case upstairs. wifi. hot shower.

wifi didn't work

friendly staff and stayed in a cute little cabin with parking, a bit like a home away from home.

easy secure parking. close to shower room. help to get my case upstairs. wifi. hot shower.

the wifi needed to be fixed, which did happen. the toilet had very close quarters.

the hotel manager rang us in advance to let us know and explained that there would still be a bar menu available at the hotel

breakfast, did a wine tour and it was great, did a walk the next morning

onsite restaurant with good made to order breakfast and nice dinner available for all hotel residents if desired

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

friendly staff, quiet, clean, good wifi.

nd only one choice of lager/ale in their bar :) motorcyclists, be aware, the parking is covered with pebbles and if your bike has a stand,

decoration, comfortable seating throughout, excellent bed & bathroom, friendly staff and good breakfast, what more could you ask for

was in a really rural and peaceful area, the room was extremely comfortable and the breakfast and restaurant were excellent

very good restaurant on site that is very good value for money, well stocked bar and comfy fireside seating

the wifi was a bit slow, and the phone signal was a bit patchy.

restricted swim times for kids then having to wait and potentially not then get to swim if time was up

attractive hotel with lots of parking

the spa treatments were excellent and the kids enjoyed the

we were unsure if you had access to the pool/spa when we arrive as we were not inform

the food in the sports bar was