spotless room, exceptional breakfast, super friendly staff at all times, highly recommended

love to hear atmosphere in the bar and restaurant

local takeaway options directions & telephone numbers given, the staff set up a table in the bar with plates/cutlery ect

great bar

the breakfast menus is just amazing and the coffee is the best i have had in a long time

it has secure parking and the rooms are generous in size and well equipped

the breakfast was lovely, and a good selection. the poached eggs where cooked to perfection.

breakfast was extremely good, with quality food cooked superbly

superb host, great breakfast and very quiet.

location with secure parking

the hotel is so clean and smells like a spa everywhere

all i would suggest was a disabled area for parking but we did managed to park close to the door each time we returned to the hotel

spa was really nice

we ate in the bar side as dogs are not allowed in the restaurant, however the food was still excellent and the

the spa was beautiful

the pool is great

no air condition the spa can use for 4-6 pm for kids other time can not use

we haven't had a day and night away from the kids in 3 years and this was the only time for another long stretch

parking is easy and plenty of spaces lovely indoor seating areas to chill out in

the staff at dinner were brilliant, very attentive to the needs of a family of 5

happy to accommodate children and even dogs in the bar area

very friendly bar staff and restaurant staff

excellent food, bar and restaurant and staff

the bar and restaurant were equally impressive, offering a warm, welcoming atmosphere and a cracking

cousin who was travelling with us loved the intimacy of the separate rooms in the dining and bar area which gave a lovely ambiance where you could sit and chat comfortably

very clean and comfortable with a lovely bar area and a restaurant too with a beer garden too

were very friendly and accommodating, chatting over the app whilst on the way to facilitate an early check in

used common sense in order to assist with early check in

honestly surprised by the value for money 35 a night wow nice little bar too and carvery

booked it the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our

a great welcome and excellent bar and restaurant.

all of the staff we encountered were efficient and polite from the manager, the bar man and waiting staff in the restaurant

the waiters, waitresses, bar staff were also brilliant

small grumble was the bar closed at 10pm on the sunday and we didn't finish dinner until 9:45 pm, so no time for a drink

everything was first class - the bar served excellent real ales

only negative thing i can say is the wifi was not good!

good parking, breakfast, dinner, bar, air con,

a cup of tea but no milk available in either of 2 milk containers, member of staff appeared from kitchen area and when i asked for milk he grunted and pointed over there with a mouthful of

wifi connectivity was poor in my room.

after called the reception, the room service helpers provided excellent service

location next to the park and ride into chester pool facilities very good breakfast was brilliant great variety of food to choose from we were

great parking and easy access to

very friendly staff. swimming pool and steam room were lovely. excellent choice for breakfast

hotel with a great bar area

it was quite local to golf course and to local pubs

lovely breakfast. comfy room. clean. easy parking.

of parking which is a bonus

wifi in my room very difficult, but it could have been me!

to find with plenty of parking

free wifi

lovely breakfast just a fantastic experience all round

location, room and bar/restaurant excellent. the breakfast was of made of good quality produce.

excellent bar service and breakfast.

and breakfast was

plenty to choose from at breakfast. anything from just fruit to a full english.

room service tried to unlock the door whilst me and my partner were in bed, which was such an

they also have a gym onsite

the wifi dropped out a bit on the 2nd night but overall it was ok

all areas of the hotel including dining room , bar , reception & rooms all cleaned to superb standard

was a coach staying and we went down for breakfast 1 morning and there was no bacon or sausage but staff soon sorted it otherwise everything

breakfast excellent. bed really comfortable. staff brilliant, martin,jean and the bar staff.

and perhaps some more breakfast options e

especially the lady in the morning serving our breakfast she was absolutely amazing the owner and bar staff also gave us the warmest of welcomes the room was fabulous

allowing us a late check out and early breakfast

no pub grub, no bar food available apart from roast dinner.....

room service was excellent burger was awesome

wifi wasn't great - and we thought the tuck box was a bit pricey! but not a big deal!

only thing was we requested a bottle of prosecco to our room and it was a hour until i called room service to see where it was and the girl said do you want it now, wasn't happy with that

free wifi good

had no complimentary tea or milk in room so had to pay for them with room service meals

they treated us to drinks at the bar for our anniversary and we had a lovely card in the room

bar area for chilling

secret green was amazing, staff was friendly with kids

30 am with kids partying on the landing

for example the waitress also did the bar waited every table aswell as sorting cuterlery etc

if it were not for that i properly would have been in the bar enjoyed

one staff on when we came to check in, they were serving in the bar as well, very busy as open mic had started same time as checking

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them

very central in chester. the bar has a great band on a saturday night.

staff were friendly and helpful had early check in which was a bonus

the staff are welcoming and polite. great breakfast with plenty of choice. highly recommended.

the shower was bliss and complimentary snack and drink bar was a bonus

ate in the bar one evening and the food was excellent

from the front desk to the bar staff to the fella who brought us room service

the breakfast options were the best i ve had in uk being given the choice of traditional english or

room service ended up being a game of guess what s on the menu played with the kitchen staff

the gym was great

good staff, clean, easy access, brilliant location, fantastic associated bar and

and coffee making facilities , mini fridge and a safe in the room, all very comfortable, lovely bar area, excellent location

perfect location, new hotel with nice facilities. room service was available which was handy

room service food was first

enough to have staying in some smart hotels around the world room - fab - super comfy bedding wifi worked a treat

my friend the welcome was lovely, room not available for early check in

service took my car to be cleaned and it was returned also and late check out loved

ive stayed several times before , rooms , staff , dining and gym excellent for me

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

laundry services available for a reasonable fee

i like everything. the room size, decor, room service, the breakfast etc

room service was slow and never turned up once for water and ive to the room .

services which we were suppose to request in advance, as well as little information about laundry services

our room service breakfast order was not collected overnight, and once we realised this we had a mad

fabulous bedroom location to town lovely bar great breakfast

at the bar they have a selection of ales brewed on-site and guests get a discount on meals ordered at the

restaurant and bar had plenty to choose from

the only fault was the drinks in the bar were very expensive.

breakfast great bar staff great, location brilliant

breakfast was included in our booking, and again this had lots of options and was great to set us

the property had a great bar, which was very popular

of the lodge it was a little more out of town than what we were used to but enjoyed the walk the breakfast was enjoyable and hot room

breakfast was done as time bookings for rooms as it was a full table service and to prevent long

nights & enjoyed the first night in the bar which was nice & busy,plenty of seating

easy to find, easy to park, clean rooms, excellent breakfast, and perfect location

was a shame the bar wasn't open to relax in (refurbished going on i believe) but drinks were available when

breakfast was excellent, and the location was just right

nothing really, shame the bar wasn’t open

location was great. breakfast was delicious. nice room & lovely staff.

food and drinks available in room service,fair.

were put in between a big family so slamming doors and kids playing outside and against out door until around

is is something the hotel can't

room was away from the main reception and wifi was so poor as well as 4g signal, so we couldnt plan our trips for next day, had to go to the

taken the sauna away, drinks at the the bar were expensive

have ev charging and a comfortable bed for the night, enroute to scotland this was a good call

has ev charging which was essential as we have ev car

the kids beds were in a separate area leaving them plenty space to play

we also got a late check out of 1pm which was good

was fantastic was so clean and newly refurbished the family room we had was fantastic the kids where in a different bedroom which they

breakfast always excellent quality and service. parking available. close to town centre.

clean, comfortable, great nights sleep , hosts and free parking taboo!!

central location with parking, hassle free check in, gorgeous and comfortable room with traditional touches

of parking at property,pretty courtyard to relax in

restricted parking

wifi excellent

the decor and comfort in the bar and dining areas were spot on

wifi did not work. breakfast coffee was barely adequate

bar area and restaurant was fantastic

spacious and comfortable room. very clean. great breakfast.

very accommodating in the bar in the evening

excellent, room clean, comfortable, bar and dining areas spacious

exceptionally clean with a fab breakfast.

breakfast was great

really, as with everywhere a double & coke from the bar costs enough to put off buying another - but that's anywhere these days

plenty of parking

parking was easy and wifi provision very good

very spacious room with excellent view of the river seven, large telly, good wifi, comfortable bed

free parking

i had to be critical, when we arrived it was early evening which meant we had to check in at the bar while the restaurant was quite busy