wifi rather temperamental

parking was very good for the 7

lovely comfy room and the breakfast was amazing. free car parking. would definitely stay again.

ample parking and a wonderful garden

morning wake up from bottles been dumped, i m guessing from the bar but it didn t spoil the

the mini bar was stocked with an impressive amount of chocolate treats

staff very polite, breakfast good. spa fab

there was not much in the area to do and quite away from spa valley railway

the pool is really nice and warm

breakfast included a great selection

the bar was cosy with nice background music and a lovely christmas tree

being so close to high st and free parking, staff was very friendly.

great location. good parking facilites. refurbished bathroom but water pressure fairly low.

it says free wifi ,tea making facilities and tv (not working) and of course no lights all night had to go buy

staff friendly couldn't really have a drink at the bar

to access wifi in cottage which may bother some

the lift wasn t working and the wifi didn t work during our stay

free wifi was available but not in my room

thing i would have appreciated was addition of laundry service

meals and snacks readily available with room service

the buffet full english (option) breakfast was exceptionally good.

would have been nice to have had a bar in the place for a night cap

the gym is good, however so is the bar and their food!

the gym is good, however so is the bar and their food!

3 course dinner and buffet breakfast included country location but near tunbridge wells and m25 gym and outside

check in was a bit clunky and as the bar was busy we had to wait to be checked in

wifi

it has what looked like a beautiful indoor restaurant, seperate more informal bar area, then a gorgeous courtyard

lovely bar and garden private, quirky and comfortable rooms

breakfast provided and left to your own devise's after closing wifi poor

pool was nice and not too small for the kids to play in

the small pool, spa and gym were great and we used all the facilities

facilities included in the booking, such as swimming pool, jacuzzi, sauna, gym

270 for two nights. then had to pay for breakfast aswell.

wifi was poor and also blocked certain services.

wifi at this location is exceptionally slow

wifi performance upstairs was very poor indeed

bar atmosphere was lively with good quality beers

off street parking

the wifi kept saying it was not a safe connection so wouldn't connect.

free parking, comfy bed, good shower, heating

moat building itself holding the bar and dining room is the original and it is beautiful

great food, lovely bar and a nice vibe about the place

staff, bar and food were great.

food was amazing at the restaurant staff were very friendly plenty of parking

lack of cleanliness, comfort and kitchen utensils

running water or kitchen facilities, toilet doors didn t lock, bed bugs, towels were dirty and the next day

pool was excellent and the women at reception of my date of entry was exceptional

it's a little old-fashioned and could do with an upgrade the wifi is not great

parking charge. bar closing early as we travelled from afar. lack of food upon late arrival.

staff were all super friendly, the room was comfortable, the restaurant was priced reasonably and room service

amazing bar and restrauant staff so helpful young man at bar goes out if his way to help breakfast was

asked to move away from the lodge grass area as the poor golfers who went able to get good shots blamed us as

with views across a lake and golf course

peaceful in abundant greenery - super comfy bed and easy parking for our motorbike

not a dislike but maybe a different choice of yoghurt and cereal with kids in mind ?

they have plenty of ev chargers and was able to charge overnight ready for the following day

staff were really friendly, was a clean hotel, plenty of parking and really well positioned for visiting local

very pet friendly hotel

comfy bed & friendly helpful staff. pet friendly with the emphasis on friendly.

have liked more access to full swimming pool

breakfast was hot and frefresh .the spa was good

also pet friendly which i like as im a keen dog lover

central location via motorway. great ev charging access.

great location for dover ferries and eurotunnel. pet friendly, plenty of space for dog walks

no soap in bathroom and everywhere when i booked room for 2 adults and 2 kids i had prepare all beds but not

ev charging very close to

that the pool closes at 8:30

were not told how to access wifi, no instructions in room, did not spoil our stay but may have been nice to

the reception in the hotel isn't good although they had wifi which was good.

perfect stop off hotel for anyone travelling and the spa is an added bonus

on the system( make sure you use the on at reception if your an overnight guest not the on at the gym/pool)

as a hotel should be. just needs to have the bar open to residents after 11pm.

good facilities with gym and spa

additional parking charge of 10 is a pet hate for me it's bad enough in city based hotels but i accept they

were so uncomfortable gave me neck ache kids next door chatting screaming until gone 1am dinner service was

only went for a stop over night but the room and the room service and food and drink selection and the large tv

parking was a bonus

good parking, very good breakfast, menu included eggs benedict or florentine and full english

due to a kitchen fire we couldn t try the food but the staff were very helpful and accommodating

sadly the kitchen wasn t running due to technical problems but being fixed

room very small and noise from kitchen fan outside

friendly staff, clean & warm rooms, good parking and very good breakfast

there is car parking at the back of the hotel, which is free of charge and cctv secured

the staff was accommodating and attentive, the room was spotlessly clean, and the breakfast had plenty of

breakfast was delicious, and the location is great for a peaceful getaway

had a bar in the reception which i will not complain about at all

would have been nice to have a little bar fridge in the room.

staff, very large and comfy room, flat screen tv, good private parking and right next to a

close to town, friendly helpful staff, easy parking.

on it , no lift here though an stairs fairly steep advice be dropped off at front of entrance as parking behind

nice and safe with the parking

they used the cloud instead of wifi

couldn't get wifi in my room, but that may have been due to my useless phone and also it did say that there was

free wifi

wifi was off when i arrived, a member of staff had to return to the hotel to reset.

wifi

plus wifi didn't work

easy to find and access and plenty of free secure parking

and the bar had a good selection of beers

lady on reception so friendly to the kids

the staff are very friendly, helpful & polite! safe parking for work vehicles.

the breakfast wasn't great either apparently and the wifi kept cutting out which isn't great it you're going

wifi was a decent speed, adequate for streaming

had to pay extra for parking and if you want wifi it is quite expensive

tend to stay in 'budget' hotels and i would rate the room better than travelodge and it has free wifi, unlike

cozy, clean room with tv and good wifi

cooked breakfast made to order whilst you had your cereal and coffee

great for price, breakfast was good, although my poached egg was hard room was comfy

friendly staff, clean, great room service. very pleasant stay

pet friendly but still clean. breakfast very good.

bar and breakfast

breakfast was fab and was included

plenty of parking which was great for my truck

were really helpful and the bar / restaurant was a really welcoming place the food and drinks were

the kids loved the playground, and it was lovely and family friendly

food was excellent and staff was very friendly it was very busy for a small bar but shows how popular it was

free parking out the front

although there is parking on site, i struggled to find a parking space as other guests visiting the hotel /

great parking, great service, great room, great price and great nights sleep

location nice quiet surroundings, staff friendly and very helpful, good wifi connection and charging points,

location free parking wi-fi air conditioning

the restaurant and bar are desperate to the hotel so there is no noise

lovely room very clean and comfortable for me and the kids. very well kept

i arrived at the hotel there was ample parking, i was greeted by the friendly reception staff and they booked

expect a lot of families with kids

kids eat for 2

the towels were way to small, they look like kids bath towel

clean comfy roomy wifi was good. breakfast good, staff pleasant. couldn't fault it..

wifi excellent

pleasantly surprised by offer of secure, gated parking and reasonably priced transfer and collection to eurostar

good location off road parking vj was a very host and very helpful

lovely room clean hotel lovely breakfast

excellent value for money very accommodating excellent staff very cosy room breakfast excellent

the wifi was more less not connected have a leaf late for useful numbers, times for departure, breakfast, local

fantastic place, friendly couple, clean, breakfast was great, nothing bad to say

hotel lovely staff, the rooms are nice and clean, it as a bar with decent prices and free breakfast happy

the bar is nicely laid out and tastefully decorated

in one of the rooms on the ground floor, it was very comfortable with a great shower, as it was pet friendly it

) not much noise from the bar in a room directly above it, even though it was quite busy

turned up past 10pm with two exhausted kids after a 6 hiur drive

breakfast was amazing

the bar area has a large seating area, which is a plus, as many hotels do not have this facility

quite location close to the main rd out, felt clean & well maintained, friendly staff good wifi.

the way it s designed and done the best of the best, my kids where very happy

nice big room. used room service which was good.

ordered room service late at night and it was prompt and very acceptable

very comfortable accommodation, free wifi connection and service of the hotel

no waterproof mattress protector for kids sofa bed. earlier breakfast start!

food served in the bar could be a little better and more varied

really liked the provision of take out bags for breakfast

the breakfast which was included in the price was excellent also

rooms facilities, friendly accomodating staff, most importantly exceptional full english breakfast ud83dude00

the breakfast was fantastic - i loved the variety of options - and the snack food was delicious

food other than breakfast provided by the hotel on a monday/tuesday and we were booked in on the monday

parking v easy

staff, great location for a local wedding venue, tidy and clean room and bathroom and a delicious breakfast

great location as i was attending an event. great continental breakfast. staff superb as always.

the rooms were spotless and very comfortable, the continental breakfast was delicious

cleanliness 100% , comfy bed, pet friendly yet still beautifully clean and fresh

parking can be difficult if arriving when an event (concert) is on.

good wifi