rooms are spacious, wifi great

did not appreciate the fact that the place felt like a youth hostel for adults

there is parking and a kitchen available to customers

real bar area and outside should be more amenable for drinks and snacks in the day and night

a swimming pool would be a good addition

there are grand plans to enhance the property with bike storage and even a pool one day, but in this moment it

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the

we had use of the garden and kitchen facilities

shared kitchen is extra charge and is not well equipped

we were not expecting to have to pay for kitchen facilities.

shared kitchen is extra charge and is not well equipped

asked the owner for hot water to bring with us, but she said the kitchen was closed and she lived upstairs

very helpful reception lady giving us information on parking for bilbao

the breakfast, though it was good, was also not close to the other relais chateau hotels

no mini bar list

amazing castle stay. nice restaurant. great breakfast

terrific hot shower in gorgeous bathroom, fabulous food and wonderful staff, easy secure parking

only complaint would be that the wifi doesn t really work.

the bar had an amazingly cold aqua con gas

was near the town centre , parking was on the property

as i am a pilgrim walker he advised me where to find a laundry, the tourist information office and a good place

nice to have parking on site

plenty of parking places and the restaurant in the front has really good dinners, just make sure you adjust

huge bed, easy parking on site

cozy bar and restaurant next door from the same owner

there is a little bar around the corner

convenient parking

just soaking in the feel of the nature the room was cleaned daily, very big with a clean bathroom parking was

good parking

quiet easy parking, friendly owner couple

wifi great, beds comfy

was a great convinient location for our travel, including parking

rooms were generously sized and the wifi worked well

the shuttle picked me up at the airport within 10 minutes of calling

could be richer, was missing a bar where you can have a small bite

very close to the airport with free parking and 2 free shuttles to or from the airport

plenty of parking space

huge free parking. 5...6 min to drive to airport. room ok, comfy bed.

free parking on the property - the airport is a 5 minute drive away - perfect for a few hours stay to

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

no breakfast buffet restaurant, only a spanish style bar

conveniently located off the main road in derio, near bilbao, with plenty of parking available

s a walk away (2km) from the nearest bar / restaurant through a very quiet (on a sunday) industrial

free wi-fi and free parking

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

lots of parking, great hill views, good size good, easy access to motorway.

parking was free and convenient

the room and bar facilities.

temperature a little too high and a soap bar would be great in the bathroom

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

waited at the bar for ages for a drink but gave up and went to bed

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned

several things: - wifi didn't reach our room and because they were out of space

great spot for a solo traveller. all the amenities you need for a stay in bilbao. good wifi.

location, fast wifi, modern furniture

good wifi and a big supermarket nearby

wifi was down from my last evening till i checked out

the microwave, fridge, and wifi worked fine

plenty of on-site secure parking

clean, comfy bed, amazing shower, shared use of kitchen.

location is in a quiet area, offers free parking and has a big inside garden to hang out

the farmhouse has ample parking area for multiple cars and is well secured with electronically operated perimeter

the location is lovely and quiet, there's a good kitchen for making drinks and a fridge

wifi was not good

there's quite a few restaurants around also, we were just surprised to find them all without a kitchen in

wifi and price

service is minimal, room is tiny and noisy (lack of insulation), wifi nonexistent

also it would be nice to have fridge or something like that in the kitchen for beverages at least

we had a car and didn't want to stay in bilbao proper as parking and driving can be difficult when returning

private parking

our was big and spacious, comfy beds, and internet/wifi worked like a charm

hearty breakfast, family environment and house with history, lovely and cozy restaurant, free parking

good parking

no food available, not even room service after 2300

the quality of the furniture, mini bar, was a little bit below average. the gym was poor.

desk staff especially patricia who welcomed me when i arrived and went above and beyond calling a pet store for

junior suite is great if you are travelling with a baby or a pet as you can close sliding doors between both

the restaurant & bar staff also is very friendly & the chef is excellent

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

no residents bar once it is closed

cafe and room service unavailable on sunday

there was no wine in the bar the first night, but then they

there is staff 24/7 and a bar with snacks

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

great value for money. nearby hotels that cost 30% more per night. modern rooms. good wifi.

my kids wanted to play a board game while waiting out the heat around midday, and there are no decent

no secure wifi

everything was excellent , however found the wifi a bit slow

the food is also great this time i order room service

bar could have stayed open longer

the location, the welcoming staff and cleaning room service

parking without height restriction was important to us and was no issue here

located, has a parking on site, the room was clean

our accommodation, room 22, was very clean, very pleasant, the kitchen was sufficiently stocked so that we were

i chose the largest, most expensive room suite, with a full kitchen, designed for a long stay, but, in a very

wifi strong at all

wifi was spotty inside the room itself

amazing location especially playground next door for people with kids plus short walk along river to guggenheim

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

lovely staff who gave us an early check in and fab restaurant/bar

steam room / sauna was out of order, the gym equipment are ancient

the location was excellent. having the bar and restaurant in the hotel was a plus.

wifi not very stable.

very weak to non-functioning wifi, some sort of plastic sheets. noisy street (front side).

i did not use the hotel restaurant, but in the cafe bar area i enjoyed a very reasonably priced wine, coffee

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

1st world complaint but wifi was a bit premier inn i

there was no laundry bag

no bar or leisure facility

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

free wifi, free coffee service

an excellent stay with young kids - highly recommended

also very clean, room service daily

wifi was free, but weak, for emails okay

check in late cleaning perfect late check out

gym available and no alternative was offered to me when informing about it

room service and when i ask for a drink to make a toast for new year's eve it has not been possible

room service and location excellent.

very friendly staff that took excellent care of us and our pet

and staff very kind providing ice repeatedly for friends injured wrist, giving a complimentary late check out

staff very friendly and kind. lovely gifts in the room for our kids.

plenty of electrical outlets, wifi

staff very friendly and kind. lovely gifts in the room for our kids.

good breakfast! great variety every morning

staff was friendly and room service meant that my bed was cleaned very quickly.

located in the old historic centre and reasonable walking distance to most tourist sites - strong wifi - upgraded

newly built, the rooms are a joy to be in, comfortable beds, good wifi, excellent lighting, clean bathrooms

wifi was terrible, i could barely use it

wifi was not working to scratch - too slow

big fan of the late check

lack of bar facilities. seemed very lifeless.

real let down was the wrong information as the site said it had a full proper restaurant and a bar

there was no bar available in the hotel.

comfortable bed and specious room with excellent wifi

there was no bar available within the premises.

the view to the inner court with people s drying laundry was a bit depressing.

water hot, wifi fast and self-service continental breakfast generous

wifi is not functioning well enough. matrasses are quite hard.

the lounge on the ground floor was uninviting if it had a laundry i couldn't find it but this area could have

the room is very nice too, comfortable beds, lots of space, good wifi and tv

again should not say pet friendly as breakfast separately as no outside terrace

it was very well located, near the guggenheim museum. the room service was also good.

that they made sure to arrange with us every morning to clean our room while we were taking our pet out

it was centrally located & pet friendly

no room service to order some food

the wifi worked well

wifi wasn t working

i had to work for a while and the wifi was good

helpful staff made an effort offered a discount on the pet policy - see below

wifi is blocking certain network services without giving you upfront or during usage a warning

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

bringing our pet to a room like that costed us 25

i wish they would have had laundry service or washing machine.

gym is in basement and a little too warm for working out.

good restaurant, more than adequate gym, friendly staff

gym was well equipped, but it was very hot in the room

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc

gym was sufficient for a light workout

wifi signal is very week in some rooms, the only place where i could connect was in the hall

so some upheaval but our room was good size, comfortable, excellent air conditioning and free wifi

wifi was easy to use and good signal

the wifi dropped out at times.

room which had large beds, a very nice bathroom and shower, a mini fridge, air conditioning, and wifi

they put in twin beds for my kids

wifi in the room is abominable

pool is rather small - no place to sit while the kids

also, room service was late when needed just for a cup of tea

genius loci, close proximity to the museum. parking & pet-friendly.

wifi very

had a bar for cocktails at night , wonderful full french

recently the breakfast variety is becoming less and less.

disappointed gym / spa facilities not open but understandable in covid times.

lack of swimming pool but nice little gym

great amenities, including roof top pool and wifi

the gym, the entrance, the spa

the hotel is fabulous which includes a lovely outdoor swimming pool, spa facilities and fitness center

not much you could do but the pool and sky bar was a bit limited in size

modern, clean and spa & gym were good.

unreliable wifi

not as pet friendly as most other pet friendly hotels

no mini-bar in the room the wifi in the room was very bad

but you cannot leave the pet alone in the room

the bar was lively

pet friendly (with a one-time fee, not per-day charge)

maybe a pool

no gym or pool etc.

unfortunately room service menu is terrible - we were a bit shocked given the high quality of breakfast

clean rooms, friendly staff, coffee machine in the room, separate toilet, access to gym