glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the hotel

the breakfast, though it was good, was also not close to the other relais chateau hotels

i liked that all mini bar drinks were included in the price

mini bar was free, which was very nice

no mini bar list

the food was excellent for both dinner and breakfast

there was a lovely bar lounging area but the bar did not seem to be open

good bed and size of room. there is a quirky irish bar next door

as i am a pilgrim walker he advised me where to find a laundry, the tourist information office and a good place to eat

nice to have the bar at the bottom of the

nothing particular to mention. maybe a terrace for the bar would be a plus.

location to the airport, shuttle perfectly arranged, just a few minutes waiting, super clean hotel, very calm, despite close

the free shuttle from/to the airport works great

hotel provides shuttle and on a call ; they were prompt enough to send it across

note that there is no mini bar with fridge in the rooms (we wanted to put cheese into it)

free shuttle service even as early as 5

no breakfast buffet restaurant, only a spanish style bar

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

helpful reception and bar staff free airport transit

excellent. just loud music from bar opposite.

helpful receptionists and bar staff

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

parking was free and convenient

cafeteria and hotel bar closes early

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too as well as overnight stay on arrival

basic bar area

friendly bar with snack food available

temperature a little too high and a soap bar would be great in the bathroom

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

waited at the bar for ages for a drink but gave up and went to bed

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

several things: - wifi didn't reach our room and because they were out of space

plenty of on-site secure parking

secure parking onsite

location is in a quiet area, offers free parking and has a big inside garden to hang out

the farmhouse has ample parking area for multiple cars and is well secured with electronically operated perimeter entrance

the location is lovely and quiet, there's a good kitchen for making drinks and a fridge

did not expect all the kitchen facilities but great

interconnecting single rooms with own en-suite and shared kitchen (not used) washing and drying machines available

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

facilities like laundry room and gym

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

limited fruits at breakfast; cold at reception area; small gym

slow wifi, old furniture

nice coffee lounge and bar and very good restaurant, reasonably priced

the restaurant & bar staff also is very friendly & the chef is excellent

facilities were excellent and i loved the gym

it has a small gym and sauna

nice hotel at the river. pretty close to the old town, nice gym

great value and a well equipped gym too

also i was pleasantly surprised by the gym

good gym

small bar and lounge area

the lack of bar service.

very nice staff, comfortable beds, very clean and modern . bar open 24h

whole experience from early check in, car parking which was essential and sub-basement

it's small hotel with no restaurant, bar only

lovely bar terrace where we sat later and had sundowners

service, room, breakfast, restaurant and bar and location

nice room, great restaurant and bar with wonderful balcony

garage parking was expensive but included ev charging

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

also, there was the bonus of an ev charger in the hotel car park

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

great location. fabulous friendly staff. great bar & restaurant next door.

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

the bar is also great

the addition of the bar next door for a lovely breakfast was also fabulous

hotel staff was very welcoming and also gave us early check in, and gave information about the area

early check in helpful as we arrived on early boat at santander

room service

we could not reach room service or the front desk

i found myself having to go to the hotel bar each morning to purchase a coffee to go

ntral

corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults

check in late cleaning perfect late check out

we needed to do out laundry and there was a laundrette conveniently located very close by, and the location of the

an excellent stay with young kids - highly recommended

gym doesn t open till 9am - wanted to use it @7

hotel was in an excellent location close to everything and great for traveling with kids

minibar, no room service

one evening i ordered pizza from the room service menu, it was ready within 20 minutes and tasted delicious

two small things: maybe it would have been nice if the gym was open later than 22:00 & it there was a toilet brush in the bathroom

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

beautiful breakfast

also there was a little play area in the breakfast room for kids

location and great breakfast!

staff was friendly and room service meant that my bed was cleaned very quickly.

friendly staff, early check in, comfortable room. very close to guggenheim museum.

it was very well located, near the guggenheim museum. the room service was also good.

of room service/food options close by

no room service to order some food

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

i had to work for a while and the wifi was good

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

wifi wasn t working

the wifi worked well

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

the hotel bar is also a treat such knowledgeable staff always make your drink experience unique

the bar onsite was fantastic and the bar tender provided such wonderful service

quite expensive, and would like to have option for glass of wine in the room service not all full

the gym

good restaurant, more than adequate gym, friendly staff

t plenty of excellent alternatives close by, so

wifi was impeccable, room was very clean, staff was welcoming, recommended

spacious bathroom

great location with park and playground on the doorstep for kids

the man in the bar we didn't catch his name but he made a fabulous cocktail every night for me when i stayed it

lovely places to relax all over the hotel and the service in the bar was also excellent

the gym was well equipped for a weights workout - much better than most hotel gyms

lack of swimming pool but nice little gym

is difficult to know where to request more as there is no hospitality department in the hotel and room service will only bring ready made coffee

no room service which i expected for a 5-star hotel.

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

the bar was lively

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

there is a good gym on the roof

the room service food was quite poor considering the quality of the main restaurant

of wine and 2 glasses, nicely presented as though they were complementary, until we saw the mini bar menu tucked underneath

manager parked our car even though they don t have valet service, terrific bar and bartender, excellent room and breakfast

good gym and average breakfeast