the breakfast, though it was good, was also not close to the other relais chateau hotels

i liked that all mini bar drinks were included in the price

mini bar was free, which was very nice

no mini bar list

the food was excellent for both dinner and breakfast

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the hotel

there was a lovely bar lounging area but the bar did not seem to be open

good bed and size of room. there is a quirky irish bar next door

as i am a pilgrim walker he advised me where to find a laundry, the tourist information office and a good place to eat

nice to have the bar at the bottom of the

nothing particular to mention. maybe a terrace for the bar would be a plus.

good place, clean good wifi, room is clean.

secure parking onsite

location is in a quiet area, offers free parking and has a big inside garden to hang out

plenty of on-site secure parking

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely maintained

free wi-fi and free parking

parking was free and convenient

lots of parking, great hill views, good size good, easy access to motorway.

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

no breakfast buffet restaurant, only a spanish style bar

helpful receptionists and bar staff

excellent. just loud music from bar opposite.

helpful reception and bar staff free airport transit

, the only thing it's missing is a small bar for a refreshing post flight beer

i arrived at dinner time and took the option to order in food from a local bar which was simple but excellent - made my evening

restaurant or bar on site, there is a small one attached to the hotel right beside it

the free shuttle from/to the airport works great

hotel provides shuttle and on a call ; they were prompt enough to send it across

you have the city center just 10min from there, and a nice bar in the corner

between myself and one of the staff from the bar it took 8 attempts before the details were accepted

very clean and comfortable room. bar does a very good breakfast.

room was exceptionally clean and comfortable, blind on windows and fully equipped kitchen in room

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

interconnecting single rooms with own en-suite and shared kitchen (not used) washing and drying machines available

great little solo stay, gym and facilities were great.

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

there was no wine in the bar the first night, but then they

it's small hotel with no restaurant, bar only

the lack of bar service.

whole experience from early check in, car parking which was essential and sub-basement

junior suite perfect for a family (two kids)

so the only thing i'll say is that the gym was unavailable

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

no residents bar once it is closed

nice hotel at the river. pretty close to the old town, nice gym

no gym, no pool, tiny rooms, service is average.

warm welcome & unexpected early check in. good breakfast

gym was very small

gym was tiny with only a few machines squeezed in.

i am glad to tell you how fortunate it was that my wifi didn t work in room 228, and because of that you came to the room to help me

great location. fabulous friendly staff. great bar & restaurant next door.

the bar is also great

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

given that we were with small kids, this was a huge hazard

very clean room, friendly and helpful staff, nice room service

the room service and cleaners entered as they pleased without ever knocking.

got the impression this might be an ongoing thing) so

gym was closed - that should be made clear on the hotel site on booking.com

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

service, room, breakfast, restaurant and bar and location

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

the bar and the terrace has a nice view on the nervion river

room service

we tried to check it out and it turned out they meant a hot shower cabin in the gym on the 7th floor, but there is no sauna - this was a bit of a

hotel staff was very welcoming and also gave us early check in, and gave information about the area

the location was excellent. having the bar and restaurant in the hotel was a plus.

really nice, good breakfast, good staff, early check in and late check out, good location

fantastic location, comfortable beds, great staff and a lovely breakfast.

good location in old town of the city

staff very friendly and kind. lovely gifts in the room for our kids.

breakfast was superb, a selection of spanish cuisine and british foods presented as a buffet

great location in the old town. great sized rooms and breakfast was fantastic

the wifi worked perfectly too

feels a little expensive for size of room and lack of amenities like gym, etc

is no room service for breakfast and the options offered in the evening are very scarce

fantastic location. early check in. complimentary drinks.

room was a bit small but not a huge issue room service - probably ordered the wrong thing

nice room amenities such as mini bar, toiletries, and super fast wifi

little attention for the kids

check in late cleaning perfect late check out

awings with stickers which kept my 4yo busy for a while :)

free wifi, free coffee service

was a better room that was unused than the one i had booked, and whenever i called, reception and room service were extremely responsive

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

wifi is blocking certain network services without giving you upfront or during usage a warning

i had to work for a while and the wifi was good

also, there was the bonus of an ev charger in the hotel car park

room service

the location was excellent and the breakfast had a great variety of offerings

excellent pre booked underground car parking with the added bonus (for us) of two tesla ev charge points

location, staff, breakfast,gym

really good gym, considering it is a hotel gym