the breakfast was just ok.

gym was right above my room i could hear people running on treadmill dropping weights / equipment

gym was nice

great value and just what we needed for the occasion. gym was a bit small, so didn't use it.

great gym, great top floor patio, lovely lobby and eating

the gym was small but good

i don't know never been in the gym

place,very clean,had no issues at all kids loved to stay definitely recommended and am going back whn ever visit chicago plus great

the wifi. it would work one day and it wouldn t work the next.

great location, great front desk service, good access to laundry and vending machines, good elevator service, nice pool (i wish we could have swam more if (-)the breakfast selection. and the laundry machines were broken down. (*) they even had laundry facilities upstairs (-)need to install laundry vending machines in your laundry room

the breakfast offered gluten-free alternatives.

comfortable bed, great location. loaner items was a welcome plus! nie bar as well.

laundry located in second floor accessible by payment which is ok but the washing machines and

simple but good breakfast

lovely breakfast

great bar and dining area that encompasses the experience of the location

the bar and staff were very personable

(they provided shampoo, conditioner, and bar soap

good fitness center for basic needs

so close to all residential halls, perfect to spend a couple of days visiting northwestern kids

excellent breakfast

convenient location, beautiful garden, spacious room and well/equipped kitchen

annoyingly, the burner units in the kitchen kept flashing and i couldn't turn the thing off, though i never used it

the kind staff, lovely breakfast and amazing beauty and history of the hotel

beautiful, old, charming inn. breakfast in the large parlor room was a delight.

location was great. did not have breakfast.

didn't have breakfast

no room service but the lobby was pretty.

beds ; clean & comfortable rooms; very attentive and friendly staff ; great cleaning and room

wifi was really bad

great desk and bar staff!

a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was value for money

the other hilton on orrington this was a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was value for money

so clean! exceptional staff. great pool and hot tub area.

breakfast nor bar sue to covid-19, but the cleanliness was outstanding

the guest house was quiet and they had a wonderful kids menu which allowed us to get a pack and play, a play mat and baby bath

adult son stayed in a 2 bedroom suite, which had 2 full bathrooms, a fireplace, a full working kitchen and a grill on our terrace

balconies and kitchen!!!

mine included two bedrooms and a full kitchen

outstanding property, gorgeous accommodations, wonderful extras for traveling with kids.

no room service

bar area and coffee shop and when i needed a fridge in the room for medication it was delivered in

expecting a bit more cleanliness and a few more perks like snack bar or drinks available

breakfast buffet was over-priced for the food offered and room service food, while delicious, didn't come with plates or eating utensils

we were told they were at capacity and we had to use the room service menu from our room and it is not the same options so we did not do this

trouble logging into the wifi

room service - not much food choice all reheated by microwave but well price for what you get - and

the value for the room was very reasonable, there were several amenities available, and the wifi signal was strong

had issues with tv and wifi, but not a deal breaker.

were really great and though we didnt' use it apparently you get a free pass to a really good gym nearby

anging towels everyday), shady people lurking around hotel.

the bar and the rooms were excellent, pool are spot on

in addition to all of this, we requested room service every day we were there

no free breakfast and no complimentary cocktails.

it is like swimming in the laundry room

well located. great parking. very good room service.

it was very clean and the staff were charming. gym was good as well.

plenty of free parking

clean, quiet, and upscale rooms and lobby. also, parking was great.

nice gym on first floor next to a clean and warm pool in an attractive space

no tips on nothing no you can you the wifi code here / you have to check out at

it was close to a lot of pan handling and scared my kids

it was close to a lot of pan handling and scared my kids

service, clean room, room service options, close enough walk to beat kitchen for a concert - about 30

even my kids noticed that he was unpleasant

the cleanliness, breakfast options, pool and staff

the breakfast was varied and well presented

breakfast ends at 10:00am ample parking comfortable rooms with a kitchen, couch, closet space and a separate bathroom with a tub

pool was held hostage by a birthday party for five hours

spacious，kitchen function， comfortable, free shuttle to the airport

parking lot is small.

friendly helpful staff. clean. location was ideal for our purposes. kitchen was well equipe.

it wasn t super packed. the staff was very nice and they had a nice sized pool and gym

convenient location, immaculate room, helpful staff, perfect breakfast offering

it has a nice kitchenette

the location isn't very walkable for good food and bar areas, but is close enough to everything that a short uber/lyft will do the trick

expenisve and loud alot of kids running around

the outdoor pool was open in early may, the rooftop bar couldn't also be open

loved the free parking, pool access, and on-site restaurant

great amenities , classes , gym , tennis, great breakfast options

nice little gym and well

we took our kids there every morning before we went to see the city

rooftop bar gave spectacular views

rooftop bar was gorgeous but so expensive and the bar staff ion the evening was not friendly to us

all of our kids and grandchildren live in chicago and the hotel restaurant was the perfect place to host a

terrific breakfast. helpful, kind staff. very hospitable.

good location for my needs, free parking, guest laundry,indoor pool and workout room

it was great having a hot breakfast buffet and a pool all in the same place

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they didn’t have change so i ended up having to go to a laundromat anyway

late check out

the breakfast was amazing!! more than i expected and i watched a manager clear tables.

rooftop bar (was heated/covered) and still awesome even in bad weather

location was great! loved the rooftop bar and restaurant!

would have appreciated bacon or a variety of fruit at breakfast

special thanks to judy at the front desk, angelica in the kitchen, and nicole in the bar for a very welcoming and warm reception

location, meal, bar all great. staff great as well

also, there is a gym down the street, the bucktown

the pool area did get a little crowded but they started to limit the number of people once it because

the views were very charming from the rooftop pool and bars.

will be back in may we hope to use the pool

high quality continental breakfast, amazing location

it definitely think a bigger breakfast would be nice

about this place was fantastic, from the comfort to the breakfast and to the location

the large shared kitchen was nice and easy to use, it even had a shared fridge for guests

friendly staff. beautiful property. nice spread of breakfast food.

room service

it s a small space so frequently we couldn t get a table so had to get room service

hotel lobby for breakfast and bar for evenings were well-staffed

did not do breakfast at the hotel

breakfast buffet served in a beautiful dining area. nice gym

no pet fee! perfect location and place for me and my puppy!

i didn't like was the qr code for room service, that is handed to you with the room key

restaurant and bar in lobby, decor, bed

the room was small and cozy. good location. we enjoyed the bar in the lobby.

i loved my room nice spacious shower. nice staff and good room service through butler

the one bedroom suite is lovely and bright with an open plan kitchen/living area,one separate bedroom,one separate full bathroom with bath/shower,plus an

there are peloton bikes in the gym

great amenities in the form of games room, gym, kitchen, balcony etc. easy to access everything

well equipped with nice pans, dog friendly, great family spaces as well as pet area and nice gym

knives (in the kitchen) could have been sharper ☺️

pool was very small

were they have an exclusive happy our only for the guests including hot chocolate for the kids

room service food was outstanding

more annoying was the quality of bath towels provided in a top dollar room: pretty much gym quality and rough

i didn t like the price of the room service

& bar being remodeled so nothing except breakfast room service offered and they charge you a delivery fee plus 20% gratuity

the bar atmosphere is really cool and the drinks are top notch

great room service and restaurants, large bathrooms, good seating and comfy beds and pillows

i arrived early and they arranged an early check in which was much appreciated

location at the top of the magnificent mile was perfect for sight seeing, dinning, and bar hopping

person on the staff, from the valet who greeted us and took our bags, to the front desk, to room service staff to the spa and gym staff, and to the waiter staff in the bar and restaurant

gym was very well equipped

very strict pool schedule appointments

that i went on a day that i couldn't take my girlfriend to the spa becuase they we're close

and i have stayed in tons of hotels and in my book at this time, waldorf astoria is the best bar none

also i like the gym

breakfast was filling, fresh fruit, bagels, cereal

they have the self-service laundry area with a reasonable cost, which is very convient for me since it was the 5th week of my

this tiny, gym themed closet that i paid $156 to stay in was literally right next to the elevated train track

more choices of jam for breakfast would be nice

i would love a beautiful lobby and bar accessible ramp or escalator.

location, lobby, friendly staff, nice gym

i would love to see them open the space up for a champagne bar or cocktail bar, some way to experience the space without having the whole high tea thing

the bar downstairs had amazing food and i loved the cocktail i had as well as the music on saturday

the gym was extremely underwhelming

we didn't get a chance to go to the hotel bar but from the lobby it looked really nice

taylor in room service was great

room service wasn't good - never asnwered

our room service breakfast was not the best, we barely ate it.

you need to get better food service for room service

wish breakfast was included and free and the bar was open allday

i then make it back after dinner to get ready for the night and my kids found these dirty face mask filters that were left behind by who had the room previously

but this didn’t affect our stay there; our kids slept great there the entire week

there was no hotel directory, as to where gym was, where restaurant was

into a x training part of the gym we hadn’t seen each other in a couple months

it was nice to have a full kitchen and eat meals at the hotel

the full kitchen and breakfast bar

spacious room, kitchen, appropriate furniture

great location, helpful staffs, laundry is good to use.

the hotel has a gym and laundry services which made a long stay very comfortable indeed

also, would have helped to know facilities such as the gym were closed due to covid

value and was appreciative for early check in, however the heat in room did not adjust well

no early breakfast. restaurant didnt open until 0700.

portant when you have to get your work clothes clean asap)

realy excelent

busy, bar service poor

bar chairs and sofas in waiting area extremely uncomfortable

the spa was full of children

concierge with lost reading glasses and downloading theatre tickets, response to shirt damaged in laundry

i didn't have enough time to enjoy the spa and dining at the hotel.

we typically bring children on our visits and utilize the pool, and swimming makes us hungry for late night snack, lbvs

very nice, and went out of their way to accommodate us with anything we requested; including a late check out

everything, the location, the beds, the gym/pool and staff.

no reataurant, pool, gym or breakfast due to covid. not their fault.

great views of the city from the pool and gym

came with kids to do more museum-type activities and it was a bit farther away from all that

no room service

comfy bed and beautiful facility. enjoyed the gym too!

a very nice operation. excellent room service and staff. great location.

room service too expensive and charge delivery fees

also, kids' double room ac barely worked

the free wifi advertised on the website is misleading

about the guests smoking and offered to move us to a different room which is a pain with little kids

great location, spacious room, free wifi, nice restaurant and bar, helpful doormen, robes and slippers and separate tub and shower

le bar was super awesome.

the restaurant and bar were below average.

that the rest of the personal made our stay easy going: the servers and at the restaurant, the room service for the day of our race

entrance closed, pool closed, no newspapers, no mini-bar--only room service

they gave us complimentary late check out which was great

enjoyed the views in the room, room service, they take care of bringing your bags from your car to your room and the set up they

pool closed at 10pm

pools were ok for kids if adults are with them

disappointed the spa wasn't open considering use of the facilities was one of my reasons for choosing the hotel

only thing i did not like is room service could be better and more easily accessible to get coffee or tea

my kids loved parker, the house dog

wifi access was complicated at first, you have to register on their platform and it threw me out

location, the size of the room, all the add-ons like the kitchen, gym, and the breakfast

they were great about early check in and late check out. clean. pleasent staff.

the room is very clean, good gym, breakfast ok as well.

would recon this place for anyone traveling as family with kids … this would be idle as they have small kitchenette , fridge and microwave that’s really

only thing that i didn't like was a lack of regular room service menu items

free, reliable wifi is essential

room service was great

the service charges and lack of room service answering the phone calls

the wifi wasn't the greatest and the maids did not check on us very often to clean our room.

there is a small gym on the second floor and a nice sushi bar

the wifi was fine but it was quite slow other then that everything was great

charge too much money for an early check in

but the manager was very kind to give me a late check out time for no fee

gym actually doesn't have weight machines, just treadmills and transports

swimming pool closes too early .

impeccable service!!!!! loved it!!!! the spa was amazing!! best services i have ever had.

staff, gym location, room, closet

spa was wonderful

excellent chinese restaurant excellent room service fabulous spa and gym wonderful luxurious room, very comfortable

wifi, early check in, having a microwave, everything really! love this hotel.

my kids room smelled damp and only after a lot of complaining did we get a different room

the gym wasn t free to guess and not available

although there was a seating area and bar, the hotel had no restaurant/bar/room service.

we are a family of 4

everything. from the room, staff, adjacent restaurant and gym i wouldn t fault it

there is no swimming pool and the spa timing are limited.

without free wifi

early check in and an upgrade to magnificent and panoramic room 1902

guest laundry

they bought us cookies and milk for the kids

had a cold and i called to order food , the room service heard my voice and sent me a jug of hot water with different teas for my cold

location, suites, comfy beds, bar and staff are always amazing!

it did not have a lobby, no gym and the ice machine in our floor was not working

especially appreciated the early check in and late check out

view from the room, nice gym and breakfast

i love the location and the breakfast in the morning.

also comes with decent gym and breakfast and wifi for free

gym was great and full of equipment

smooth checkin and excellent location. my kids enjoyed the stay.

pool was smaller than expected and did not have a shallow section for small kids

breakfast was great,snacks during day also included.

the room also was good size with a fully stocked kitchen

virtually none of the equipment on the gym worked

there was a really nice lady in the foyer that gave my kids some candy and coloring pages

very clean. friendly staff. great location. loved the kitchen galley and bathroom!

good location for downtown chicago activities. better than average breakfast buffett.

location and kitchen

the breakfast was nice as well

kitchenette

the cockroaches in the room , the rude supervisor, half the equipment in the gym was broken

pool is shallow but definitely not a problem if you have small kids

room was very clean, gym was awesome, and enjoyed the bar - nice to wind down after a long day.

no mini bar or water in room

the gym seemed high quality, but we didnt get to use it

pool was small, but no big deal. the kids still had a good time swimming.

there was a door between our rooms so the kids were able to enjoy each other without us worrying where they are

a family of two adults and two kids absolutely loved the hyatt centric

pool and hot tub were great for kids

the gym looked really nice

enjoyed the pool

location, room, breakfast, comfort, beds

the pool was perfect for our kids

the gym on site was great and the pool seemed like it could be fun (they were a lot of kids because of (+)attentive staff, clean, great location. great staff during breakfast. gym (+)hotel, clean, friendly staff, and nice gym (-)room, gym, breakfast (+) their gym was good and clean (+)pharmacy and convenience stores (across the street), serves up an excellent breakfast daily, with gym/pool access (+) pool and gym great and fabulous happy hour drinks and snacks which are complimentary (+)i liked that they made the room every day, breakfast included, and other amenities like the gym. (+)the best location of chicago, very clean, rooms with great comfort and free breakfast, pool and gym (+)the location, comfortable air conditioned room, breakfast buffet, gym, pool, happy hour free drinks and food (+) great facilities in the hotel: gym, swimming pool

we like the location and great breakfast bar in the morning.

gym is nice

very nice hotel, clean and comfy, plus point for a big gym in the basement

loved the mini bar too

the staff was quick and the mini bar was excellent

beautiful property, great bar and staff

would have liked to have had a way to purchase bottled water without having to bother someone for room service

hotel employee delivered room service/extra shampoo as needed.

i paid $15 for two small apple juices for my kids

the staff was extremely friendly, and the bar downstairs was

room service lacking. delivered meal without proper silverware, napkins etc. d

no room service. tv had no app availability.. netflix, hulu etc.

it was great to have access to a fitness room and an indoor pool

didn t have time to enjoy the pool or restaurant or fitness room

staff was great. they let me have a late check out.

wifi was not password protected and spotty

bar drinks very expensive

it was perfect, as we could put the kids to sleep and sit in the living room watching tv

didn t use laundry or fitness centre

along with a great atmosphere the accommodations are clean and comfortable and the free coffee room service each morning is excellent

the bar was too fancy

could have an inside restaurant for room service.

i was looking for room service and a pool

larger breakfast choices than most fairfield s saves the family a lot of money each day

we did not take advantage of the free breakfast so i cannot comment or rate that

everything location quality and the buffet breakfast

amenities 10/10: they have small gym with unlimited drinking fountain, with a bar and cafe downstairs value for money 10/10: worth

for you to take on the stairs, and not too close to the ground floor to avoid the noise of the bar

location was great. laundry facilities were good. staff were friendly and efficient.

room was cool and certainly appealed to the kids with us

the bar was closed but it s not freehand s fault so we completely understand.

no free wifi and offsite gym

really large and comfortable room, great bathtub, everything clean and quiet, nice room service

fi password, that you need to use your room key for elevator access, explain dining options, etc)

the wifi was a bit spotty up on the 13th floor.

the covid situation, there was no room service during our stay

the hotel gym was awesome, that is important to me because i need my morning workouts

thout doing anything

valet parking clean rooms comfortable beds friendly staff on-site bar & life music

wifi was very good

was great, rooms were a good size, bed was comfortable, room darkening shades were excellent, late check out time was

very nice restaurant in hotel provided delicious room service

were small, i ordered breakfast from room service, they brought it in a to go bag

the beatrix restaurant downstairs has superb food and offers room service

robot room service and pool room

room, gym and general location. close to sunnyside ;)

used the gym during my stay and it was quite nice, but the equipment is a bit limited if you are lifting

kids were sad pool was closed and unable to get caffeinated coffee for our coffee maker.

pool was small and there were way too many kids in the pool when my son wanted to go swimming

frame of the bed did not match up to the mattress and the kids kept bumping into and it caused some bumps and cuts

the pace of room service. it took a while to get my coffee kuerig cups.

bar staff were friendly and most especially gloria at reception

it would’ve made the experience better with kids

great view. nice bar as well.

so when travelling with small kids and we need to warm up food, that was an inconvenience

i had 4 kids with me and they were exhausted, hungry and upset

booked the hotel just for the indoor pool , the pool was like 10 degree my kids went in for 2 min in, parking is 33$ for 2 hours and like 90$ per overnight, room didnt even

did not realize upon booking that the bar / restaurant / lobby

the beautiful mexican bar tender was the best ever. love her positive energy!!

$24 for 4 beverages/ $130 room service breakfast for 1 adult and 2 children is pricey

the restaurant and bar as well as the entire staff was enjoyable and accommodating

have a coin laundry facility on site that they don t keep enough change for so you can actually use the

lobby kids running around

staff was so friendly and treated the kids very well going out of their way to make kids feel welcome

the kitchen facilities were great and room service very attentive for any extra supplies

staff was amazing: accomodated our dynamic family, engaged our kids, always offered more help

plenty of laundry machines, staff was helpful to get a late check out and to hold our luggage for

was very friendly and she probably knew i was stressed tf out with my 3 kids but this wasn't much of a vacation for us

the breakfast isn t anything to rave about but it s free so it gets the job done!

more food in the restaurant geared toward younger kids.

it was pretty good for a group of 3 however the laundry was pretty expensive at 6 bucks for both washer and dryer

very clean, very comfortable rooms, perfect breakfast and very nice position.

the front desk staff was nice and the breakfast staff was very friendly

rooms were clean and the gym had everything we

from the river walk price is reasonable i came 11am they let for early check in breakfast is ok gym is good reciption is very good and

pieces of equipment in gym were broken and unusable

restaurant, bar and bagel/coffee shop on premises

early check in would have been nice.

pool

would have liked room service, but i think covid has put that on hold for awhile

2: no indoor pool

the hotel itself was beautiful and the bar was also very pretty

the rooftop area by the pool was amazing. the bar drinks were wonderful!

there is a beautiful pool & gym with skyline view

the pool is awesome and also has great views

the bar wasn’t open

there was a wide selection for breakfast, and the location was perfect

like that they made sure people had a time slot for the pool so that they could clean it

corner suite is incredible, our kids loved it!

free wifi & refrigerator

my kids enjoyed the pool and breakfast was good every time we went

beautiful rooftop bar was beautiful and open in the morning for coffee

the roof top bar was also great

the lobby and bar area are beautiful

no room service. understand covid-19 but food could have been dropped off at door.

on room service menu

our stay at this brand new, luxury apartments with excellent amenities (gym, pool, jacuzzi/steam room), convenient in building parking, super friendly and professional,

it's super-spiffy, with lots of amenities (pool, gym, mail room, etc), and the studio apartment is terrifically laid out, including a stove,

while we didn’t get a chance to attend, the hotel also had a movie for kids which we will check out next time

perfect location, love the antique swim pool, exercise gym well kept,

starbucks was closed and the coffee in the bar is not good

pool was crowded with kids. location

helpful friendly staff, great location, kids loved the pool,