wifi was terrible in my room and there was no elevator which made carrying my luggage up and down

great parking

it was quiet and clean with parking on site.

free parking just outside

they basically just close when they want to and no room service available but that s not the fault if the hotel

room was nice and the bar area was a nice little thing to do to get out of the room for a

the food at the bar bistro was just average.

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

bar is great friendly and always professional to include: hotel employees always very accommodating

gym is

breakfast was great

the breakfast was incredible value

wasn't crazy about breakfast. wife thought it was fine.

breakfast was plentiful and food replaced as needed

breakfast not stocked or replenished well.

the bar was a nice touch

even though we only stayed overnight, my kids and i spent the whole time swimming

pool and gym were great. staff was very friendly.

in the gym 3 machines were not functioning

staff was pleasant and they agreed to early check in and late check out without any additional charge

breakfast

the breakfast and the staff was friendly

was bummed bc our kids would have enjoyed

the comfort, clean and breakfast.

i could not pay snacks with a card. i could not chose my breakfast. breakfast was horrible.

kids school screaming and running up and down the halls from mid-afternoon until 10:30pm

room service was disappointing, seemed more like we received a door dash order and took much

well except for the screaming kids running up and down the halls all hours of the night and their parents shouting at them

excellent room and the room service was outstanding

as it was late and we were with the kids, we decided to put on warm clothes, but it was not very comfortable

timing of breakfast should be extended due to kids

the pool, the room

rooms because another room thought we were making noise when it was some other room with about 6 kids for a birthday party

room there were clumps of hair in the shower, the dishes had dried up food on them, the tub in my kids room was clogged so badly that it filled all the way to the top by the time she was done with

breakfast was delicious

parking was included

my kids room above us, the shower didn’t drain, and our toilet overflowed/ backed up and flooded the

the gym, though not large, was immaculate, filled with natural light, and had all the essentials for a

staying here it's got everything we need my kids always enjoy the pool

in a breeze - asked for different accommodations to be closer to the pool & immediately done- room w/2 queen beds great - the beds & pillows were so comfortable

great lobby, nice gym and pool.

not a great variety breakfast menu for in room service

pool and gym a bit dated

paying for parking

room service took a long time to answer and the food was so-so

had to pay extra for breakfast even though tasted good and no food offered for dinner.

had breakfast at restaurant on last day, food was good not great

the indoor pool

didn t use any amenities like the pool or gym

breakfast has not been requested.

amazing breakfast buffet with so many choices! clean rooms and very friendly staff.

the free breakfast was great and the early check in (about 1:45 p

meanwhile i heard doors slamming all night, kids running around

check in was very easy. breakfast was good. all employees were polite.

my kids were not happy but we had to find another pool else were and long beach wasn’t too far away

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

the receptionist to the cleaners and bar and waitstaff was excellent

only the bar food was available at the bar lounge

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

the bar menu is good and tasty

thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

the outside pool was great

the room and the pool location

the location the room was beautiful and parking convenient

nice outdoor swimming pool

was not heated everyday i showed there was ants on the shower head also they pick and choose what kids they like to make a profile of

no complimentary water, the room didn't have a book of guide listing features or numbers, the bar area

fitness room and pool were excellent

am so tired of booking hotels based on a pool and then when i arrive the pool is broken

the pool wasn't open. ðŸ ? ??

- old gym equipment

parties worth kids running around late into the night

gym was basic but overall the hotel was nice.

at the front desk was very friendly and accommodating with regards to early check in and room availability

the workers were very welcoming and you serve breakfast it was good and my kids enjoy it as well

than the constint doors slaming, the kids running down the hall late at night,or that the air condioning didnt work the place was

was very friendly, the room was big enough for me and 3 kids

the bedroom and the pool.

exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there isn’t anything that i think they need to improve

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

breakfast of just ok, and location was great.

selection for breakfast was great

the rooms and the breakfast area are so clean

the price for breakfast included, the beautiful and clean room was fair

the staff was very friendly. our room was very nice and clean. the breakfast was delicious.

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

in this time of covid having a kitchen was very helpful

we enjoyed the game room( ping pong table and pool table)

the pool table and ping pong table in the game room were a lot of fun for our group

room had high ceilings, beautiful kitchen

bed $ pillows outstanding breakfast super!

but we were offered shuttle service who can drop us off

staff very helpful. room was clean. breakfast options were good.

breakfast was very. nice to have shuttle service to jfk

breakfast was very. nice to have shuttle service to jfk

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very good place for shopping

i loved the convenience if early check in i had requested.

room was nice, there was a restaurant attached to it which made it convenient for breakfast and other meals

i still prefer a bar of soap for shower and not the lotions

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

breakfast was very good and the pool was very useful, rooms very well equipped and beautiful

i really enjoyed how the room had its own kitchen abs was able to cook for the time i was there

beds were not very firm-were only suitable for kids

very clean. location was great. staff was amazing. breakfast was 10/10!

love the kitchen, spacious room and good selection at breakfast

exceptional breakfast with so many options and non dairy options as well

suites are huge!!!! pool was small but nice

wifi was a major problem. it was off for most of the day

nice bar with some very good snacks and quick food when you are hungry and don't want to leave the hotel

room service said they were coming to clean our room and never showed up.

kitchen ran out of breakfast. i got there in the last hour.

bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

gym equipment

more than one occasion guest had to stand in line for over 15min waiting on food to come from the kitchen

the front desk staff, kitchen and maintenance personnel were amazing

fitness room. location. bar. room.

great for an adult weekend away from the kids

hotel & spa has become my home away from home

property was nice best part was the spa treatment.

if you happen to go to the bar and get alex as a bartender, you just hit the jackpot - he’s great

is no gym and no indoor pool

breakfast buffet and bar is excellent

communication by staff or in booking regarding construction & that no gym access

tv’s in the rooms should be upgraded to smart tv’s for the kids

the person in the beach hut was nice and tried to get extra for our kids, but apparently the manager said no

amazing staff. beautiful grounds and rooms. lovely location. free parking!!!

i love where it s located. beautiful inside and outside the hotel. plenty of parking.

the spa was great and the late

the pool area is nice

there was also plenty of parking for my car

was non existent the gym was a bad joke the pool was closed and i was there in july the rooms are run down i had to

fact that really good breakfast was a part of the price of accommodation, was a big plus for us

… room location was really bad … with kids and it was so cold … room heat was off

non- smoking room smelled like smoke and the railings on the top level are very unsafe for kids and are spaced too far apart where a child could fall through

location, helpfulness of staff, breakfast, having a gym

the kitchen facilities were ok, but not as good as i thought.

beautiful pool

full course dinner and breakfast complimentary shuttle and beautiful courtyard

, making for a noisy, rambunctious (kids and adults)

a good bar and kitchen

i smelled something in the self laundry room.

the cleanliness, the kitchen area. nice size room

breakfast was included both hot and cold

laundry room out of order ( necessary for us as a family of 4 with an infant )

well comfortable designed suite with full kitchen! feels like home!

clean, modern, centrally located, nice gym, friendly professional staff

everything was wonderful. comfy bed. immaculate room. loved the breakfast choices.

great gym

everything especially the bed and the pool.

the breakfast was outstanding

room service is good and flexible

only suggestion i can think of is to add heart healthy items to the bar menu

also, this time, for the first time, wifi wasn't

parking, wifi, & breakfast were included /free

very friendly and helpful, i was able to get the early check in i requested

the breakfast was lacking a bit in options.

room was nice, breakfast was good. they had fresh fruit out at all times as well as coffee.

it has a gym and pool are nice breakfast to room are ok but a bit to small for a family size of

breakfast was excellent and they had staff present the entire time cleaning and refilling items as

there was a jacuzzi and that gym was larger

the location is perfect, ample parking, friendly staff, excellent meals.

given any towels until i asked approximately four times over the course of a day and a half, no room service, carpet was torn and stained, small hole in the wall, no microwave, no fridge, bad tv,

* friendly staff * comfortable beds * room type change at no additional cost * nearby free parking * free in-room

the gym room is freezing in the winter, and the machines are outdated and barely functional

plus we couldn t use the jacuzzi bc it was filled with kids

breakfast was a grab and go. nick at the front desk was very nice. everything was lovely.

the room has a kitchen and tons of seating which was great for the guys getting ready

clean. nice rooms. nice outdoor lounge area. free breakfast.

i purposely booked for the free breakfast and pool

the social gathering with complimentary snacks and free breakfast.

breakfast is great. wish the pool was operational and the gym needs a refresh

breakfast was the best

when traveling with kids, it was a great value especially having a pool and breakfast in the morning

the battery of clock in pool area was dead.

the gym was old and in the basement

late check out time which is really nice

somewhat dated, but that adds to the charm. no restaurant and the gym was closed.

i was surprised not many guests used their gym and sauna

gym needs to be updated with more equipment. equipment is broken.

i love using the gym

parking, neatness, fitness center was adequate, but not great

the restaurants & room service

breakfast was very good, bed was comfortable, staff was friendly and very accommodating.

restaurant was closed. no 24 hour room service. no refrigerator in room.

expected room service to be available. front desk said

early check in.

loved the pool but i think it had just a bit too much chlorine, my eyes burned a bit

staff, close by restaurant and shopping, gym was convenient and clean, pool was well kept

and enjoyed the gym and all day coffee and tea

free breakfast was plentiful

kitchen table is badly scratched when we came in the room

pool only open till 9pm

did like that they had an indoor pool and gym room and wonderful helping staff

i liked that hit had a kitchen very convenient & had dishes, cups & utensils.

great room, fun pool, super nice staff and surprisingly good breakfast.

the hotel has a resturant, snack place, gym and pool

restaurant and coin operated laundry on site.

great gym and pool. convenient laundry room. useful shuttle service

great pool for kids, comfortable room, great bathroom

great gym and pool. convenient laundry room. useful shuttle service

famished, we new the kitchen was to close in 15 min but we asked if we could be served and the bar tender was more than gracious

liked that it had all the facilities like swimming pool and gym

breakfast was good. loved the gym

at night, the kids were running through the halls and threw a baseball at my door multiple times, waking up my

breakfast was a little pricey.

the bar and restaurant weren't open due to cuomo

need better security especially outside in parking lot and outside entrance.

i like the casino

enough parking

love how active this hotel was and how people were playing in the casino all night

the breakfast was outstanding

an hour in the pool with kids for towels

a little far away from my grand-kids , but worth the drive t the north shore

room was very clean and spacious

they also did a buffet breakfast with a roaring fireplace