good location , verry friendly staff ,clean rooms and good breakfast.and verry good prices.

helpful and friendly staff, comfortable bed, big clean bathroom and fresh fruit for breakfast

breakfast spread is the same daily with limited options so for long stays it could get pretty

breakfast is good

the breakfast was good and it had a good selection

breakfast, beds

breakfast was fine for the price we paid

travelling from bilbao to estepona ; staff friendly and accomadating - finding us an area in the bar where we could eat and still have our dog with us

friendly staff, lovely breakfast, great value

pleasant staff and a decent breakfast offering

the lady at reception was very nice and allowed me to early check in.

parking was an issue as it was santa semana full of people in the mall

beds need changing! bar area never open. the hotel would be great if they gave it a facelift

center which makes it very convenient to go shopping / eating after a hard business day + enough parking slots available

parking for the hotel is separate but i had the last available spot which took me quite some effort

parking is always full, breakfast buffet wasn t really good

plus served from the bar but with very little choice…a pity because everything else was great

mattress quality and not being able to put the bar tab or restaurant tab on the room bill

place seems to be popular with families (i would take my kids there for couple of nights)

swimming pool was smaller and less impressive than it looked in the pictures

it's a bit of a find being on the main road yet having gardens and a pool

ich is super cold, and we had 3 sick kids

at 20km of madrid easy to go on verry confortable and spacious room we highly apreciated the own parking at the door of the room verry convinence for laguages special thanks for miss sheyla and

good breakfast

are dated, old furniture, bed and pillows where stone hard, wifi didn t work most of the time or reception of wifi signal was poor

i liked how there was a carport underneath, great area for the kids to play safely

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

that day wifi was not going fine

staff and especially the bar staff were kind, and caring

everything was very clean, and we had a frigo bar in the room with bottle of water for free

bar and food on site

rooms and bar and absurd pricing also i paid for a room for three and the room was single

late check out, free parking and 24 hr front desk

simple clean and good value. lovely breakfast.

the breakfast was of very limited choice and of basic

the breakfast options was great!

the continental buffet breakfast was plenty to get one going for the day

love everything (cleanliness of the hotel in total, the staff friendliness, the breakfast, the location, the parking and how reachable it is to everything we

free underground parking

free underground parking, an adjacent shopping mall with a supermarket

there is a gym and a small spa which allowed to relax

equipped gym

close to the metro to get into madrid. free parking. lovely clean room with a great view.

good location, plenty of places for parking for free, great staff, very good breakfast, close to parque

no fridge in the room. it would be useful when travelling with small kids.

staff were lovely & although a small bar area it was adequate & the breakfast which was included was great

the staff were very friendly and the breakfast although quite limited was still ok

clean, ok breakfast, near shopping center

room, fully ready to use kitchen, stylish design, pool,balcony, good location close to city center

we liked the format with a bedroom and a living room containing a small kitchen

however it was very convenient for me, and the hotel boasted a gym and a pool which i didn't have time to use during my visit

the living room and kitchen were really good

swimmimg pool on the roof amd gym on ground floor

we had the best breakfast in the whole trip

staff were excellent. food exceeded expectations, especially the breakfast.

hotel offers free parking, onground and underground

there is free parking at the hotel

the only thing i would rate slightly lower was the breakfast i would give it 4 out of 5

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

food and drink available readily in bar area

the smell in the room was similar to the smell in the male dressing room at the gym

gym was small but was to ourselves so was good

- there was a team of very young kids (8-12 years old

gym was extra pay

access to little gym a bit expensive when you do not use the sauna area

plus laundry facilities

the bar food and coffee were excellent

is a mini bar in the room

room was clean and the bed was confortable the breakfast was very good the hotel was near the bus station, very easy to arrive in center of the

good parking garage, i could not use the ev charger as it did not function at the time

location, helpful staff and bar facilities

breakfast menu could do with more variety of eggs and other things but still had plenty to choose

good speed of wifi

lovely themed rooms very nice continental breakfast.

would have loved a hot breakfast

thing about the hotel was good, breakfast was sufficient and staff were very helpful

if you are from the uk please note that breakfast is continental and not a cooked breakfast, though it was still very nice

breakfast is ok

late check out mas tarde

the late check out service was appreciated

the wifi worked well and the rooms were kept very nicely

it's good for family with kids

rich and delicious breakfast, suitable for all wishes

great staff, comfortable rooms, super location, good breakfast

great breakfast with different meats, fruits, cheeses, coffee and different breads

breakfast there was plenty of everything except marmalade - i know, a typically english observation

i had a little had time log into the wifi

the breakfast was excellent

the breakfast team couldn't have done more to make us feel comfortable; very accommodating and very

bar with tapas in the lobby terrific and friendly staff

we were able to get a suite with a room for the kids and a room for the grownups at an excellent price

very good for staying with kids, enough space for 2

calm environment,nice bar ,attentive staff,very clean

advertise a snack bar and restaurant but the restaurant was part of the snack bar

staff, location, room service, breakfast

everything was perfect specially family room when you are traveling with kids

they have removed the mini bars too

people yelled conversations and kids played constantly in the big open area in front of the elevator outside my room

kids bedroom pillows were wafer thin

key of the safe most hotels have number lock type there was no grid box in the shower to put my bar of soap

bar with limited menu which was all i needed

loved the availability of the gym. staff was also very friendly and spoke great english.

room, breakfasts, all staff dealings including reception, bar and resterant staff

the bar by the reception is only open in the evenings, it’d be nice if they served coffee and tea

modern but comfortable hotel with a small bar and restaurant

fitness centre is a joke, only a treadmill and two elliptical bikes

small bar with tapas available if you don't want to travel into city

was great but we ordered room service/food and it was cold and not very appetising

-1 pt fitness old and not usable, -1 a bit of walk from some good bar/restaurants on this side - hard to

enough breakfast was available

the breakfast buffet was good and cheep, so perfect for the traveler on a buget

room, very good temperature, comfortable bed, helpful stuff, good breakfast, 5 minute walk from the bus stop which takes you to sierra de guadalupe metro station- 30

the breakfast was good and the stuff were extremely helpful

great hospitality and a good breakfast service

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise for

wifi was slower than i hoped.

by far the fastest wifi we have ever had in any hotel around the world

room service and the food is incredible

very nice gym

and restaurant staff and room service slow and seemingly out of their depth

breakfast did not have eggs

mini bar and expresso machine, great water pressure in the shower

room service was fast and efficient, and the mini bar had just the right amount of

the room service was good and staff very friendly

there's no restaurant or bar in the hotel which i knew before i booked but they do have a well-stocked snack machine in

hotel located very close to train station and close to museums. very clean room. good wifi.

courteous and very helpful staff. room service food menu.

it had all the required facilities and the wifi was good

free wifi and good water supply, just what we needed

use an outside firm for room service at night

we stayed in a family room with one queen bed for the parents and two singles for the kids and there was even a curtain to separate the kid from parent areas

right in front so kids could play without worrying about cars, museums and retiro park very close, great restaurants

great location and early check in

nice bar and restaurant

the wifi was not working properly and the data phone was also to low - the phone in the room was not

literally fifty bars and restaurants on your doorstep but room was quiet

there are a lot of bars in the same street with good nightlife

also the wifi on the third floor was a bit flakey, disappearing then coming back, which meant that streaming

metro station, laundry, supermarkets, restaurants near hotel

price was fantastic. clean. great gym!

i would have loved an expanded gym.

- decoration standard - so poor - cracks, grout missing - silicone everywhere, painted like my kids would probably do - wherever you looked - poor workmanship bought your eye which was very much

was a lovely hotel but the “gluten selection” at breakfast was one step up from cardboard

cleaning room service was excellent, and every single employee was so kind and polite always saying

they also allowed us to have a late check out so we were happy with that

it would have been good if we could have had a drink at night in the bar but there was no bar

lots of local restaurants and bars nearby and right by the metro

i wish there was a bar to get a glass of wine at night

stayed at this property twice during our vacation in spain and they were very helpful with early check in when available

we would have liked a functioning bar in the hotel!

d

my wifi could have been better, but it didn t ruin the overall impressions

nice and friendly clean and cute rooms in a beautiful old building cheap for madrid downtown the wifi was quite fast

wifi was weak

) that no phone signal reached, and the wifi was very weak, often failing

only first day had wifi, the rest of our stay wifi was not working, and we can t find her

great location but small rooms/beds and poor wifi

the room was comfortable and wifi was good

- advertised wifi didn t work

excellent budget accommodations in a great neighborhood. minimal, but clean and great wifi.

excellent rooms, delicious breakfast and dining and exceptional cleanliness

easy early check in. very close to the train station.

i couldn't stay longer:) and more choices without pork on the room service menu i don't eat pork thank

i also had room service and ate at their restaurant, also excellent

clean, light, comfortable room with excellent breakfast

maybe only downside is the location of the small swimming pool. didn’t make me want to try it.

everything was good, but i felt that the breakfast can be improved a little

the staff is awesome . and the amenities - pool , sauna , living room - all great !

the breakfast was average but i didn t go for the breakfast anyway so i am still very pleased.

breakfast was included and was outstanding