good location , verry friendly staff ,clean rooms and good breakfast.and verry good prices.

helpful and friendly staff, comfortable bed, big clean bathroom and fresh fruit for breakfast

breakfast spread is the same daily with limited options so for long stays it could get pretty

breakfast is good

the breakfast was good and it had a good selection

breakfast, beds

breakfast was fine for the price we paid

travelling from bilbao to estepona ; staff friendly and accomadating - finding us an area in the bar where we could eat and still have our dog with us

friendly staff, lovely breakfast, great value

pleasant staff and a decent breakfast offering

the lady at reception was very nice and allowed me to early check in.

parking was an issue as it was santa semana full of people in the mall

beds need changing! bar area never open. the hotel would be great if they gave it a facelift

center which makes it very convenient to go shopping / eating after a hard business day + enough parking slots available

parking for the hotel is separate but i had the last available spot which took me quite some effort

parking is always full, breakfast buffet wasn t really good

plus served from the bar but with very little choice…a pity because everything else was great

mattress quality and not being able to put the bar tab or restaurant tab on the room bill

place seems to be popular with families (i would take my kids there for couple of nights)

swimming pool was smaller and less impressive than it looked in the pictures

it's a bit of a find being on the main road yet having gardens and a pool

that day wifi was not going fine

rooms and bar and absurd pricing also i paid for a room for three and the room was single

everything was very clean, and we had a frigo bar in the room with bottle of water for free

not enough bathroom amenities. wifi a little slow at times

good wifi

are dated, old furniture, bed and pillows where stone hard, wifi didn t work most of the time or reception of wifi signal was poor

i liked how there was a carport underneath, great area for the kids to play safely

are likely going to share the breakfast with a tour bus of people, expect it to be full and a long line

wifi not working properly in the room - very important if you are in a business trip - restaurant

ich is super cold, and we had 3 sick kids

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

late check out, free parking and 24 hr front desk

simple clean and good value. lovely breakfast.

the breakfast was of very limited choice and of basic

the breakfast options was great!

the continental buffet breakfast was plenty to get one going for the day

love everything (cleanliness of the hotel in total, the staff friendliness, the breakfast, the location, the parking and how reachable it is to everything we

free underground parking

free underground parking, an adjacent shopping mall with a supermarket

there is a gym and a small spa which allowed to relax

equipped gym

close to the metro to get into madrid. free parking. lovely clean room with a great view.

good location, plenty of places for parking for free, great staff, very good breakfast, close to parque

no fridge in the room. it would be useful when travelling with small kids.

staff were lovely & although a small bar area it was adequate & the breakfast which was included was great

the staff were very friendly and the breakfast although quite limited was still ok

clean, ok breakfast, near shopping center

breakfast is pretty good and there are a small restaurant where you can find tasty dishes in the

hotel offers free parking, onground and underground

the only thing i would rate slightly lower was the breakfast i would give it 4 out of 5

we had the best breakfast in the whole trip

the breakfast had everythink you could think of and was lovely

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

i wish there was a toaster in the kitchen

the pool was good too

there is a small closed pool on the roof and 24/7 gym on the basement

breakfast, compact space but everything you need

the kitchen has everything you need to cook

the smell in the room was similar to the smell in the male dressing room at the gym

gym was small but was to ourselves so was good

- there was a team of very young kids (8-12 years old

gym was extra pay

access to little gym a bit expensive when you do not use the sauna area

food and drink available readily in bar area

plus laundry facilities

the bar food and coffee were excellent

good speed of wifi

it is a small number, breakfast should be enough

breakfast is ok

would have loved a hot breakfast

the breakfast was great

absolutely an amazing breakfast and beautiful setting

staff were very friendly and professional. very clean and good breakfast.

good parking garage, i could not use the ev charger as it did not function at the time

the room also had a well ecquiped mini bar but we bought our own water and stored it there for more reasonable pricing

there is lidl, a bar and a fast food restaurant just opposite the hotel

the room service menu it was saying from 07:30 but when we were calling to order coffee they were

bar closed early both nights we were there and clearly the one member of staff on the bar was

cheaper breakfast options at the bar downstairs and nearby if you don't want buffet breakfast

bar and restaurant staff

bar staff were absolutely horrendous

calm environment,nice bar ,attentive staff,very clean

late check out mas tarde

outdoor and indoor pool, gym and added bonus it's on a river and park with lots of safe walking, cycling, running options

we enjoyed the garden, and the relaxation around the swimming pool, the gym and of the good breakfast

staff were very accomodating good location, clean and modern, my kids enjoyed the pool.

pool and breakfast

breakfast room and bed

the breakfast team couldn't have done more to make us feel comfortable; very accommodating and very

breakfast was very tasty and had many options including fresh fruit, staff was super friendly,

as we stayed for 6 days and and to go down to the cafe everytime we need coffee due to the room service minimum charge

wifi worked great on my remote work calls

lovely breakfast and nice bar area

staff, location, room service, breakfast

everything was perfect specially family room when you are traveling with kids

they have removed the mini bars too

people yelled conversations and kids played constantly in the big open area in front of the elevator outside my room

kids bedroom pillows were wafer thin

breakfast excellent

the breakfast buffet was good and cheep, so perfect for the traveler on a buget

good breakfast

the breakfast was good and the stuff were extremely helpful

clean, comfortabe beds, 24/7 bar and reception, aldi nearby, friendly staff

classic city hotel with good breakfast, wifi

terrace bar was delightful and staff were extremely helpful

room service food was delicious and convenient after a late arrival

bar @ hotel served tapas which was all we needed

fitness centre very small and with no weights.

loved the availability of the gym. staff was also very friendly and spoke great english.

key of the safe most hotels have number lock type there was no grid box in the shower to put my bar of soap

the bar by the reception is only open in the evenings, it’d be nice if they served coffee and tea

room, breakfasts, all staff dealings including reception, bar and resterant staff

room for the same price, very clean and comfortable, staff very friendly and helpful, breakfast bar excellent, dinner and service excellent, we loved it

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise for

the breakfast was delicious as well

breakfast, nice staff, big room

there's no restaurant or bar in the hotel which i knew before i booked but they do have a well-stocked snack machine in

arrived after restaurant had closed. no room service option.

a really classy, comfortable hotel. very good breakfast and kind staff.

cept for the fine dining on the top floor

my kids are scare to thru hallway to come to our room

brilliant location, really funky and lively bar and restaurant, rooms great, spa lovely, good price and easy to get to from the airport

laundry service was great

reliance on room service for evening meal options

hotel located very close to train station and close to museums. very clean room. good wifi.

courteous and very helpful staff. room service food menu.

it had all the required facilities and the wifi was good

free wifi and good water supply, just what we needed

use an outside firm for room service at night

we stayed in a family room with one queen bed for the parents and two singles for the kids and there was even a curtain to separate the kid from parent areas

right in front so kids could play without worrying about cars, museums and retiro park very close, great restaurants

great location and early check in

nice bar and restaurant

the wifi was not working properly and the data phone was also to low - the phone in the room was not

literally fifty bars and restaurants on your doorstep but room was quiet

there are a lot of bars in the same street with good nightlife

also the wifi on the third floor was a bit flakey, disappearing then coming back, which meant that streaming

price was fantastic. clean. great gym!

i would have loved an expanded gym.

- decoration standard - so poor - cracks, grout missing - silicone everywhere, painted like my kids would probably do - wherever you looked - poor workmanship bought your eye which was very much

was a lovely hotel but the “gluten selection” at breakfast was one step up from cardboard

cleaning room service was excellent, and every single employee was so kind and polite always saying

they also allowed us to have a late check out so we were happy with that

metro station, laundry, supermarkets, restaurants near hotel

it would have been good if we could have had a drink at night in the bar but there was no bar

lots of local restaurants and bars nearby and right by the metro

i wish there was a bar to get a glass of wine at night

stayed at this property twice during our vacation in spain and they were very helpful with early check in when available

we would have liked a functioning bar in the hotel!

nice gym with water provided

grand foyer, spacious well appointed rooms and excellent breakfast included

i couldn't stay longer:) and more choices without pork on the room service menu i don't eat pork thank

staff and room service/orders via app

easy early check in. very close to the train station.

wifi was weak

bad cover of wifi zone. bad wifi signal

d

) that no phone signal reached, and the wifi was very weak, often failing

very close to the center and attractions, and 2mn walk from the metro station anton martin , wifi works perfectly

the room was comfortable and wifi was good

bad wifi

the wifi almost never worked. when it did work, it was at a speed of 0.29 mbps.

the room is just enough space for two people and gets messy easily, but room service is good

wifi didn't work properly

had trouble with wifi, but no one else did so it may have just been my carrier

too far to walk with suitcases and kids but too close for a taxi

wifi was excellent

easy and fast to walk to the station even with kids

the breakfast was fantastic. i liked the fact that it was not the same every say