wifi very variable and non existent on arrival

reasonable value for money. pretty garden and easy safe parking

breakfast was good as well

the staff and management were very helpful and provided secure motorcycle parking off the street

parking

staff, parking and location

we rented the room with terrace which has a little kitchen inside, and have a nice view of the lake and volcanoes

place was large and the kitchen was well appointed

we stayed on the higher level rooms located 150 steps up, near to the infinity pool and jacuzzi

breakfast was a continental breakfast - which was just coffee, juice, two pats of butter and

we particularly liked the upper house rooms with your own pool area

breakfast could be enhanced and food menu changed from day to day.

if it's fully booked then residents of the hotel are not able to use its facilities (mainly the pool area, which

the pool area is heavenly, the restaurant has really good food, but what really makes this place is the

the resort was very clean, the restaurant was wonderful and the pool bar was phenomenal

the pool was beautiful and really the only issue with the hotel is the very steep road up

the staff, the food, the view, the pool

bartender cristian is the best

the included breakfast was generous and delicious

on colder nights they turn on a fireplace

excellent wifi

not far but you have to take a tuc tuc to get there. the thermal pool was not very hot.

hotel: nice pool

wifi was terrible, also they said there was warm water but there was just cold water or boiling

the bed was very comfortable and the equipped kitchen was a big plus

spacious room (as there was a bedroom with adjoining kitchen/salon), for an affordable price

dirty, the smell was awful, no amenities, no restaurant and no kitchen, too far from the town to walk, yet

very clean. quiet. excellent view of the lake. lot's of parking. 24 hour front desk.

pool area: there was a car parked in the pool area and there were no lounge chairs

accommodating, helpful and always happy to answer questions, assist with arranging things like laundry and

the only downside was the wifi was very off and on in our room.

was wonderful , room was very clean and suprisingly large, hot water which was great , the chapin breakfast and

breakfast is basic and the coffee is great

wifi for room 303 was not working or atheist the given password didn't work

we were allowed to use the kitchen downstairs to make food before we left which was amazing

the top floor so had great views and although very basic, we had everything we needed, including kitchen facilities

shower was lukewarm and the wifi was slow

location & roof terrace was amazing. well equipped kitchen and very friendly and helpful staff.

very clean room, good wifi, kitchen, nice rooftop

kitchen is available from 7:30 - 22:30

the roof terrace and kitchen were great and the staff were friendly and helpful

lovely terraces full of plants where you can sit and eat or hang out and decent communal kitchen with free

ants in the bathroom and unstable wifi connection

it wasn't quiet, i never found the wifi password, loud neighbors.

parking. it was difficult to get the car down the narrow road.

wifi was weak.

parking - the hotel is found down a very narrow corridor that can barely fit a small car

breakfast was rather meager. kitchen staff must have had a slow start.

wifi was not great in my room but it was fast in the open comfortable lounge downstairs

everything was perfect, very good location, parking space. tasty breakfast, wonderful place

breakfast was delicious

staff were excellent and proactive, organising an early breakfast to accommodate our early bus

wifi was good in the room

wifi was not good, a lot of loud noises from dogs on the street.

you are traveling in a car, the road is very extremely narrow, so that means you have to pay for parking and

had to cancel the reservation because there were issues with the parking spaces and they couldn't arrange any

free parking was available as advertised, and breakfast was included

the water in the pool was very cool, almost cold

nice to have a pool to swim after a long travel day

the pool area is sheltered from wind and it s pretty quiet in the rooms

wifi was a bit slow and kept dropping out but that may the case for the whole area.

no ac in rooms, pool wasn t available

have laundry services onsite

we got our laundry done here with a 24-hour turnaround

friendly staff, off street parking, clean rooms, hot water

location is close to where to take the boat. friendly staff. free parking.

the wifi didn t work well in the room

where else can you get a bed for 6$ with breakfast included

the glass walla (essentially) don't block out any of the sound from the streets and bar right above the hostel

breakfast is delicious

loud music at night from bar above

kitchen refrigerator, stove, micro, utensils

pool was constantly dirty, my kids were not able to enjoy it

pool was dirty and not used

also the hotel is somewhat close to the lake and parking was easy

wifi was weak

good wifi nice hot water

wifi signal was weak

hotel grounds with parking in a great location

there was a safe in the room and wifi as well

lack of adequate parking

central location but in quiet area, clean, affordable, good wifi, breakfast options, nice gardens and resting

bar is great when there are no kids around

the big plus for us is the kids' club on the weekend, including an open-air movie night with popcorn on saturday

clean, great location. staff was super friendly. great pi for families and kids!

playground (without the kids club) needs benches/sitting possibilities with tables for drinks, shade and is

there is a kids club which is one of the reasons we booked this hotel but only open on weekends, a pity

the kitchen was very helpful for preparing a simple meal.

they offered free tea and coffee and water, and had a small kitchen to use

big comfy beds, access to a kitchen, good location

friendly staff, good location, speedy wifi, hot water with strong water pressure 24 hrs

there is a kitchen, water, coffee and tea available

the staff were very friendly and assisted with laundry and other documents that we needed printed

wifi basically doesn't work in the rooms and only works in the hallways of the hotel

wifi was unreliable, and by unreliable i mean virtually nonexistent

great staff and wonderful service!!! free wifi

very friendly staff, helped with a very efficient taxi and laundry service

parking is around the corner in private lot

the staff was helpful with setting up a jetski rental for myself to take my kids

the wifi was not reliable from the second floor where my room was located

have loved to use the pool but it was pretty cold

we went to the pool, kayaking, ate at the restaurant, and had amazing coffee and desserts at the cafe

the staff was helpful with setting up a jetski rental for myself to take my kids

they did not have room service and were not flexible at

beautiful view, great food, immaculate grounds. nice fireplace in the suite.

our kids (teens) loved the pool area and the location as well

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire

pool was very warm

2 large bedrooms, 2 bathrooms, kitchen (we did not use), dinning area and living room with access to beautiful

was so nice, natural, confortable, the beach was so nice, the food delicious and big breakfast, the whole place

the staff was very friendly and helpful. the pool was great! very nice view of the lake.

the breakfast was delicious

our room was amazing, actually was a 2 story apartment with full kitchen and patio area

the breakfast each morning was healthy and delicious

includes good breakfast, and free access to the lovely nature reserve trails, beach and butterfly garden

breakfast great, part of nature reserve - very cool to hike, see monkeys, walk across jungle

wish the restaurant was open earlier for breakfast and stayed open for dinner

and wifi also seemed to turn off

wifi very unstable

a beer in the hotel restaurant is three times more expensive than any other bar (cerveceria) in san lukas

bar and dining area

be sure to have your room in the main hotel and not the annex, which is overlooking the parking lot

lack of breakfast options

i ll miss the lovingly prepared breakfast overlooking the spectacular lake and mountain views and the luscious

went to this hostel with my adult kids and husband and we really enjoyed it

we saw families with small kids, backpackers and elderly people so the place can receive any type of traveler

our kids (teenagers) loved the family style dinners meeting other travellers

no laundry facilities

yoga lessons in the morning and chatting replacing wifi were the 2 icings on the cake

the wifi was satellite but didn t work except for from a few specific places.

lee and elaine will let you do a load of laundry in their washer

the outdoor kitchen was perfect

the kitchen has everything you need

nice furnished kitchen area with patio

the wifi worked well and the room was clean and comfortable

the room i got was pretty basic, with the window opening indeed to the kitchen, but nicely decorated

when i asked about them (like the pool, coffee/tea maker, kitchen, fridge, etc

room, good hot shower, i was on the second floor and the wifi was working well

early check in 10am and great location

breakfast was yummy

secure parking and

only thing that would have taken this stay up a notch is to have wifi available in the room

poor wifi

it would be nice if the hotel could provide instructions for parking beforehand

also there are spa treatments like sauna, massages, hot tubs and swimming stops

fast same day laundry everything is good

the wifi can be spotty at times

no wifi in room

wifi works pretty good most of the time

breakfast was amazing every morning and dinner was so great too, definitely do it

wifi and hot water both worked well and it was a great experience as around

breakfast was amazing with a great view

only the wifi in the room is a bit slow

wifi works very well to keep in touch with the rest of the world

the kitchen is very dirty

loved staying in the cabin, having use of the kitchen, free use of kayaks

secondly there are ants in the room and bugs all over the kitchen and common area

front gate was a bit tricky (just get staff to show you how) and a few lingering pests in the kitchen, normal

you can t use the kitchen, you even have to pay for boiled water if you are wanting to make a tea

they also have a nice heated pool

and the breakfast was sooo good

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

the breakfast was delicious (please get the chilaquiles)

mine even had a fireplace which was a nice touch to a rainy evening one night

breakfast and restaurant are nice

staff, parking and location

the breakfast and big property area

at the hotel is excellent, breakfast was delicious

breakfast was excellent and staff were terrific

pool area and private beach were great

nice pool and right can walk right up to lake for great swimming area

the wifi was not as strong in the room as it was at the beach bar

pool was tiny

our room was next door to the kitchen and extremely loud with music and chatter from the staff.

loved the beach bar and views from bar. staff were lovely also. ping pong table was a nice touch

the view & the breakfast was delicious it really allowed you to connect with the lake!

breakfast is delicious, there are lots of activities to do both in the hostel and around town

staff was incredibly, lake access was great, the free breakfast lovely.

great hostel, very nice staff. breakfast is amazing !

nice pool

they sell drinks and some snacks at the office in case you crave something and there is a shared kitchen with

kitchen

you can bring food back and warm it up in their kitchen

great wifi too

spa was not 100% functional and sometimes food would take too much time to arive

the bar next door hosted karaoke night until 10pm. it was uncomfortable!

the pool is nice but it's pretty small and not many sun loungers

the bar service was great

also my room was right next to a bar that played loud live music until 10pm followed by another 30-60mins of

the place, the bathroom, the bedroom, the terrace, kitchen

view from the bedroom as well as the upper floor where the living room, kitchen and balcony is located is just

was a stunningly beautiful duplex with bedroom/bath on the first level and a living area/kitchen above via a

room too close to the kitchen so was a bit noisy.

they have a spa although the front desk staff didn t say anything about it

wifi in the bedrooms didn t work while we were there so it was inconvenient to have to walk down

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service,

the kids enjoyed the pool

wifi a bit patchy in the room.

the kids enjoyed the pool

it has a little kitchen where you can prepare your own food

kitchen only had one broken cup

the kitchen was nice

paper thin walls which meant disrupted sleep wifi was

i enjoyed the rooftop patio with shared kitchen there

the third was a verrry weak wifi connection

breakfast is provided at a low cost and is delicious

the view is really amazing!! nice breakfast

at breakfast the restaurant informed us they had not been shopping and had only eggs

wifi is ok - video might need to be off on zooms though

free breakfast was huge and tasted amazing

on top of that, their swimming pool does not meet the promising pictures

wifi wasn't strong in our room and last day we had only cold showers in the morning :(.

the wifi was bad, but this seems to be the case across central america

amazing view of the lake and the morning serenade of the birds. great breakfast area.

a bad experience with the hotel doing laundry

good breakfast and clean

on the vegetarian options for breakfast

-breakfast was pretty good

-they offer breakfast but only coffee is included, no tea / hot water

from 7 am , staff is busy cleaning and getting ready to serve a good honest breakfast that is included

great wifi

located really close to the main pier / water front where all the shops are and parking space included for our

nice communal kitchen

there is a big shared kitchen (only vegetarian cooking allowed), a yoga platform/gym and the most adorable wood

the kitchen is spacious with all the necessary amenities

otherwise the comfort was great - very clean, nice hot water in the showers, appreciate the laundry line

wifi was also slow

wifi is excellent, shower is hot, can't praise casa miranda enough

wifi was amazing was able to take work calls easily

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

there is parking inside for guests and a beautiful

the wifi did not work in our room most of the time

working wifi

the wifi could be better.

the room was really big and clean, beds were super comfy, good wifi and tv with netflix, and the owners were

wifi wasn't the strongest but was adequate for normal use.

good location, nice quiet inside room. small deck upstairs to dry laundry.

well equipped kitchen for guest use

kitchen needs more utensils

nice room and bathroom, friendly staff, free coffee and tea, kitchen, near market with cheap eateries, walking

their laundry was slightly expensive compared to full-fledged laundries

included breakfast which was minimal but nice to be included

, in other comments wifi and not enough coffee at breakfast was critisized

there was mold on the walls in our room and the wifi had poor connection

wifi was not working during our stay

the breakfast is good, and the beds are

it was outside of town. parking was awkward.

there was a nice enclosed central courtyard too, we were able to have breakfast there, or in the dining room

the service personal were friendly and reasonable, also having a parking area was

- the wifi is really bad - the location: 30 min by walk from antigua city center

the breakfast was very good and so were the staff