r me the temperature was great, very refreshing) and a smaller warm one

i did eat breakfast - one day with toast and coffee, skip that and just lay the extra q for the american

nothing .although our teenage son found the unreliable wifi frustrating. ud83dude44

only thing was wifi not working in the room.

perfect shower. nice view of the lake. private parking. nice park and pool.

the pool area is heavenly, the restaurant has really good food, but what really makes this place is the

highly recommend drinks at the bar with darwin and any and all food items on the menu -- you can't go wrong

the pool was beautiful and really the only issue with the hotel is the very steep road up

ask for more, most beautiful surroundings/views, great breakfast and relaxed atmosphere by the pool with refreshing drinks made by the bar

also bar tenders and their friends seemed too busy having fun to serve you

staff was great, amazing breakfast, restaurant is really good, amazing views from the volcanoes

we enjoyed the food both at breakfast and dinner

inly the pool area, which is way better than the hotel's)

so much anything to dislike, but they will need to carry out maintenance to pool area soon

we particularly liked the upper house rooms with your own pool area

pool was dirty and not used

the location was good. there was a game room with pool.

don t bother with the pool

pool was constantly dirty, my kids were not able to enjoy it

the pool was unusable, dirty and probably unhealthy

have laundry services onsite

location is close to where to take the boat. friendly staff. free parking.

we got our laundry done here with a 24-hour turnaround

i felt safe using the parking as well

friendly staff, off street parking, clean rooms, hot water

the wifi was almost completely dysfunctional

breakfast is basic and the coffee is great

the only downside was the wifi was very off and on in our room.

the swimming pool was a bonus

there is a pool right in the center and plenty of space to stretch your legs outside

view as great, pool, restaurant.

the pool area was really nice and we reserved a slot at the hot tub during our last night

everything! very clean, several activities within the hotel to do with kids.

the hotel was a perfect place to stay with kids, we spent our afternoons at the pool

beautiful resort, with a great pool area. heated pool. restaurant and bar were great.

also breakfast included for the price was amazing and very yummy

good location and good breakfast.

the breakfast was served rather late at 8 am and not before that

accommodating staff, comfy bed, convenient location, clean private room with bathroom, basic breakfast included, the price

staff we had were super friendly and even organised a take away breakfast for us

clean rooms, good location, quieter location than some, restaurant on the property, did my laundry quickly

parking was kind of tight

lack of adequate parking

laundry service was also quick and well

and secure parking

the laundry service was very reasonably priced

great location, friendly staff, cheap laundry service and good shower.

cheap, close to the lake early check in, late check out

cheap laundry service, availability of travel services

it offers laundry services and the stuff is friendly and smiling

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

parking of our car was not in the hotel, but very close in secure parking, for free

parking is around the corner in private lot

very friendly staff, helped with a very efficient taxi and laundry service

7)

location,laundry

good value for money, nice staff, laundry service.

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

affordable laundry service

parking far from hotel

wifi was weak.

bad wifi, accessibility to drinking water, cockroach

parking - the hotel is found down a very narrow corridor that can barely fit a small car

hotel, 3-4 star quality, wonderful staff, strong wifi, hot water

good location wondeful breakfast, easy parking, good price, friendly staff, i have nothing to complain about

place, secured parking, really nice staff, excellent accommodation and best breakfast of our trip so far

comfortable and quiet. breakfast was delicious ud83dude0b

breakfast was rather meager. kitchen staff must have had a slow start.

the breakfast was delicious and included for us

had to cancel the reservation because there were issues with the parking spaces and they couldn't arrange any other space for us, so they suggested to cancel the

wifi is good in my second floor room

wifi was not good, a lot of loud noises from dogs on the street.

the breakfast was great and the wifi was good enough for a skype call

was hot water, good wifi, a good breakfast, and daniel and his family were accommodating and friendly

large room with balcon quiet at night good place for family with children pool

nice to have a pool to swim after a long travel day

no ac in rooms, pool wasn t available

the pool area is sheltered from wind and it s pretty quiet in the rooms

lovely pool

their is no eco pool

they have a small kids that’s my daughter got to enjoy at the end of our day

staff is really helpful and our kids had lots of fun interacting with them

the gardens are lovely and the small infinity pool was a nice bonus for us

pool was chilly and a bit small, but it was never crowded so worked out

no wet bar or refrigerator

room service was super quick to deliver our morning coffee

pool was very warm

place was uniquely decorated, the gardens were full of birds, the view from the restaurant and pool to the lake and vulcano - unforgettable

you had to send your clothes to laundry to get them pressed

it had breakfast included there 3 simple option which were all good

we thought it included breakfast

wifi only works around the reception area

the walls are very think in the room so the wifi does not work inside the rooms.

wifi in the room, onsite restaurant was closed so we had to order in or go into town

breakfast was amazing

breakfast great, part of nature reserve - very cool to hike, see monkeys, walk across jungle

the breakfast each morning was healthy and delicious

lot of natural light, silence,comfortable bed, towels and strong wifi

includes good breakfast, and free access to the lovely nature reserve trails, beach and butterfly garden

lots of daily social activities

as i have adopted kids of color that is not something i appreciate

wifi is only in one communal place

felt like we were being treated like kids queuing for a school meal

no laundry facilities

the outdoor kitchen has a refrigerator and a two burner stove top

we loved sitting in the outdoor kitchen, which was very well stocked, unfortunately it was too windy and cold in the evening to sit

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking outside and hot water for a shower after a busy day lounging around

nice furnished kitchen area with patio

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

and i will have to come back to try the warm pool, as well as trying to spend time in each hammock

the wifi signal is spot on everywhere

the wifi can be spotty at times

wifi

served us room service dinner even though we got there late and the kitchen was almost ready to close

a beautiful place we rented the apartment which was confortable for our family of 4 adults and 2 kids, the staff was awesome and the facilities 5 star, outside the hotel theirs really no

the breakfast was delicious too

good pool

a beer in the hotel restaurant is three times more expensive than any other bar

the waiters and bar staff were efficient and the gardeners did a great job too

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

room was beautiful and we had a good time at the pool

they also have a nice heated pool

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

i looked forward to coming home each night and relaxing in the pool and room

views of the lake from the restaurant and small pool and also from our room

has a pool table and table tennis too

i stayed in a small separate house with a kitchen.

the ‘pool’ is alot smaller than it looks in photos

pool area and private beach were great

loved the beach bar and views from bar. staff were lovely also. ping pong table was a nice touch

and her staff are amazing, super delicious breakfast and restaurant on site and the most amazing lakeside location

amazing breakfast, location and vibe

loved the free breakfast, staff and the view from the hostel

great hostel, very nice staff. breakfast is amazing !

also my room was right next to a bar that played loud live music until 10pm followed by another 30-60mins of loud post bar human

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

the pool is nice but it's pretty small and not many sun loungers

steps away from the pool, jacuzzi, restaurant, etc

also, our room was next to the restaurant kitchen and next door to another bar that had music

- great balcony

the wifi works well

wifi was really slow and unreliable

small imperfections, like the wifi wasn t always working, the windows didn t close properly, but nothing significant

no wifi in the rooms

the view is really amazing!! nice breakfast

there is no breakfast provided and/or available in the morning

the first one should be earlier so you have time to have breakfast and digest it a bit before the 2nd yoga

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

at breakfast the restaurant informed us they had not been shopping and had only eggs

the pool is fantastic for kids

the kids enjoyed the pool

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

the pool is fantastic for kids

excellent food. very nice outdoor pool. lovely paths down to the lake.

gs, pancakes and banana)

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

the breakfast area was not really clean, and overall the place looks a little run down.

i was to leave very early so they cooked my breakfast the night before to accommodate

its quiet location, friendly owner, easy communication and great breakfast.

breakfast was exceptional

relaxing place away from all the buzz. nice breakfast.

it also included a great size breakfast

felix is a gentleman, love the place. breakfast excellent

although two people are doing their laundry in the lake, it is crystal clear water

short walk into town so access to lively bar scene not far away but nice and quiet in hotel

the bar upstairs kept blasting music the entire afternoon until late in the

i liked the shared kitchen and use of the kayaks

the view from the rooftop bar was amazing and we had dinner in the restaurant and the food and service were very good

pool a bit dirty

the staff is just amazing, place is very clean, there is a pool in the hotel and another facing the lake just accross where you can sunbathe alone, its

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

hotel has a new pool in a nice area in front of the lake (behind the parking) right there we enjoyed the rising sun

pool was honestly too cold for swimming but not much they can do about that

location pool staff

pool was empty the whole time we were there. no food or drink allowed in the rooms

the food in the restaurant is excellent and free gym pass for next door s gym makes it good value for money

they have a jacuzzi, offer laundry service and help you with tours

nice balcony with views of the surrounding scenery

gym included

room, quiet, pleasant rest, delicious breakfast, very friendly staff i was able to rest well, i recommend

good breakfast of eggs, banana and pancakes

ere's very little food).

the breakfast is tasty, although it's symbolic

breakfast, staff, and facilities were amazing

the room was spacious and the parking was great to have.

large room, decent wifi and hot shower

parking access

the location and the room anddd the laundry

loved that the property had parking space and was in the middle of the restaurant/nightlife area

very kind staff, great breakfast! absolutely worth the money :)

esn t work on terrace) - extremely noisy all day and night

breakfast was very

ests, staff, roosters, dogs

breakfast was good, it was the same thing both days we were there but it did the trick

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

the breakfast is simple but perfect, the family are very kind, great views.

nice breakfast, free purified water, great location

breakfast of pancakes and fruit and coffee was a nice way to start every day

ry central but still quiet) - highly recommend

prepared by two lovely mayan ladies in costume, endless supply of free filtered water, use of kitchen

the wifi didn t really work

breakfast is also reasonable within the price you are paying and staff was very friendly too

wifi was a little spotty and kept disconnecting even hard to get on it sometimes

great location, very good breakfast, good value for money

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

super helpful and kind laundry service q20 per kilo

they can also book tours for you and they offer a laundry service

water of the pool way too cold. pay only in cash available.

the pool area is amazing too

swimming pool with view on the lake

breakfast was so good i recommend you to get there early

amazing staff and great pool

wifi wasn't strong in our room and last day we had only cold showers in the morning :

no wifi connection in room 1a for whole stay

the wifi was bad, but this seems to be the case across central america

the wifi also did not work at all in the rooms, this could be due to fact our room was at far end so

), use the canoes and there is also a laundry service

free breakfast was huge and tasted amazing