breakfast was okay, nothing too special

helpful, breakfast, excellent restaurant, beautiful setting, accommodating for late check

simple rooms and good traditional breakfast

the breakfast and big property area

at the hotel is excellent, breakfast was delicious

wifi very good and possibility to have a great breakfast with homemade

wifi was good and room pretty quiet

the wifi worked well and the room was clean and comfortable

the wifi is not working very well on the top floor.

early check in 10am and great location

bar and restaurant

the breakfast was also a nice treat

the breakfast and dinner were really good, the best guatemalan coffee and yummy dishes

great breakfast,

the onsite breakfast and restaurant is really good

breakfast was fantastic

wish the restaurant was open earlier for breakfast and stayed open for dinner

the breakfast was humble

wifi is spotty but this forced me to stay off electronics, which was my goal

don't speak english, little services offered after 5:00pm, wifi not very efficient in the rooms

the walls are very think in the room so the wifi does not work inside the rooms.

at the resort was good except the wifi was very weak

i was lost in paradies sauna , extra breakfast , beach, beautiful

you came by rental car ( you must be very brave) if you don t rent a larger space with a kitchenette you have to either go into town first dinner, call in delivery( limited options) , or (+) suites have kitchen, bbq, fridge and balcony (+) kitchen was stocked sufficiently (-) bathrooms and kitchen could use some updating (+) 2 large bedrooms, 2 bathrooms, kitchen (we did not use), dinning area and living room with access to beautiful gardens, the pool (+) we enjoyed the kitchen and living room and terrace - and especially the pool (-)missed so much to drink coffee night time, we asked at reception at 6pm but they just said the kitchen was locked and even we could buy the coffee would ve hot water (-) the hotel did not have the kitchen available after breakfast (+) bigger rooms have their own kitchen (-) the kitchen is dated (-)stayed in a two-story apartment where the kitchen was upstairs

hot water in the shower was far from being hot. also, i wish they had wifi in the rooms.

wifi was not good, a lot of loud noises from dogs on the street.

wifi did not reach room

wifi was super great for video calls. dropped a few times.

had to cancel the reservation because there were issues with the parking spaces and they couldn't arrange any other space for us, so they suggested to cancel the

the breakfast was great and the wifi was good enough for a skype call

good location wondeful breakfast, easy parking, good price, friendly staff, i have nothing to complain about

beautiful hotel at great location with a great breakfast

the room was large with a kitchenette

comfortable and quiet. breakfast was delicious ud83dude0b

the breakfast was delicious and included for us

parking is included on site, but the path to the hotel is very narrow

good wifi

bad wifi, accessibility to drinking water, cockroach

location was ok to sleep but parking was inconvenient because we had to go to another location to park , located a few blocks

hotel, 3-4 star quality, wonderful staff, strong wifi, hot water

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

good value for money, nice staff, laundry service.

affordable laundry service

location,laundry

the pool and breakfast were very nice.

was wonderful , room was very clean and suprisingly large, hot water which was great , the chapin breakfast and coffee was amazing you had a choice of american or chapin

there is a pool right in the center and plenty of space to stretch your legs outside

accommodating, helpful and always happy to answer questions, assist with arranging things like laundry and transport

the wifi was almost completely dysfunctional

lovely pool

no ac in rooms, pool wasn t available

nice to have a pool to swim after a long travel day

the water in the pool was very cool, almost cold

the pool area is sheltered from wind and it s pretty quiet in the rooms

pool was very warm

the bar was also great with fabulous cocktails

place was uniquely decorated, the gardens were full of birds, the view from the restaurant and pool to the lake and vulcano - unforgettable

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire hotel is in usd

room service was super quick to deliver our morning coffee

staff we had were super friendly and even organised a take away breakfast for us

accommodating staff, comfy bed, convenient location, clean private room with bathroom, basic breakfast included, the price

also breakfast included for the price was amazing and very yummy

staff, friendly, professional and honest tasty breakfast comfy mattress very clean great

where else can you get a bed for 6$ with breakfast included

have loved to use the pool but it was pretty cold

beautiful location, breathtaking views. new pool and additional rooms added.

the pool had great views of the lake

the gardens are lovely and the small infinity pool was a nice bonus for us

the staff was helpful with setting up a jetski rental for myself to take my kids

the gardens was beautiful and the spa services were very nice

very well located and it has free parking.

they also have a laundry service

lack of adequate parking

laundry service was also quick and well

the laundry service was very reasonably priced

cheap, close to the lake early check in, late check out

great value laundry service, comfy bed

the location is great, the laundry service was quick and clean, and the staff were friendly

-they also provide laundry service for an extra charge

7)

very friendly staff, helped with a very efficient taxi and laundry service

overcharged for a load of laundry

the hotel offers free parking, which is a block away

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

the food, the view, the lake, the pool, basically everything!

excelente service,the swimming pool,the outside movie..the view to the lake super!

the hotel was a perfect place to stay with kids, we spent our afternoons at the pool

lle santander) and nearby water taxis, good wifi, free secure parking, comfy beds and good hot water pressure, helpful staff, great ac, good laundry service

tdoors s cinema, pinata, etc

have laundry services onsite

we got our laundry done here with a 24-hour turnaround

friendly staff, off street parking, clean rooms, hot water

i felt safe using the parking as well

location is close to where to take the boat. friendly staff. free parking.

good wifi nice hot water

wifi was not working until i restarted the router outside the room

don t bother with the pool

wifi was weak

the pool was unusable, dirty and probably unhealthy

reasonable value for money. pretty garden and easy safe parking

wifi only works at some areas but that is what i wanted

very clearly mentioned everywhere on their website, but there s only wifi in the common area patio

wifi is only in one communal place

enagers) loved the family style dinners meeting other travellers

wifi only in a common area and was not too realiable

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking outside and hot water for a shower after a busy day lounging around

lee and elaine will let you do a load of laundry in their washer

we loved sitting in the outdoor kitchen, which was very well stocked, unfortunately it was too windy and cold in the evening to sit

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

the kitchen has everything you need

if it's fully booked then residents of the hotel are not able to use its facilities

the included breakfast is simply coffee, fruit and bread with jam

professional and friendly staff, lovely pool, huge rooms, great chef

we enjoyed the food both at breakfast and dinner

unfair to charge the full price of a chapin breakfast when the continental breakfast is included

wifi in my room it pretty weak.

the property lacks a pool.

no wifi in room

served us room service dinner even though we got there late and the kitchen was almost ready to close

the wifi is spot on

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

i looked forward to coming home each night and relaxing in the pool and room

room was beautiful and we had a good time at the pool

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

they also have a nice heated pool

the view & the breakfast was delicious ♡♡♡ it really allowed you to connect with the lake!

so beautiful to sit down at the bar and look out across the lake

breakfast is delicious, there are lots of activities to do both in the hostel and around town

and her staff are amazing, super delicious breakfast and restaurant on site and the most amazing lakeside location

i really enjoyed the free breakfast and the available drinking water

the view is really amazing!! nice breakfast

at breakfast the restaurant informed us they had not been shopping and had only eggs

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

breakfast is available but opened too late for us since most of the touristic activites start quite

breakfast is provided at a low cost and is delicious

luckily, the lady working in the kitchen was cleaning up an offer to make us a fried egg and cheese sandwich, very much

clean, spacious room with kitchen area

the pool area was clean and restaurant had good options

the view and the terrace is exceptional, the pool beds are also extremely comfortable

pool was tiny

there is a bar right next door which has loud music / karaoke / open mic although it does close at 10pm the

the bar next door hosted karaoke night until 10pm. it was uncomfortable!

steps away from the pool, jacuzzi, restaurant, etc

also, our room was next to the restaurant kitchen and next door to another bar that had music

the pool and jacuzzi very clean

wifi doesn't reliably reach the outlying rooms.

the wifi works well

- great balcony

has the best wifi on the lake

they have a spa although the front desk staff didn t say anything about it

located really close to the main pier / water front where all the shops are and parking space included for our car

amazing view of the lake and the morning serenade of the birds. great breakfast area.

only that there was no wifi in the rooms, only in the restaurant.

com had laundry services listed in the facilities however when we asked one staff member they said there

the breakfast was amazing

i had my laundry done and they lost 2 of my favorite garments

structure has a good organization with rooms and outside common areas they offer a breakfast in the morning

breakfast was great

very close to the center. had parking and good breakfast. staff was very nice

the location was good with beautiful views of the lake. the breakfast was excellent.

from 7 am , staff is busy cleaning and getting ready to serve a good honest breakfast that is included

there's a reasonably priced on-site cafe/restaurant serving wholesome food, laundry service, sauna, guest use kitchen

strong wifi

there is a big shared kitchen (only vegetarian cooking allowed), a yoga platform/gym and the most adorable wood fired sauna (book ahead cause it's popular) (-) the communal kitchen, the sauna and the gym wouldn t be in service, many items from the restaurant were not available, to name a few (-)it's a little walk out of town (10 min) and yoga/gym has more potential

reliable wifi and places to work

and helpful, and it has everything hammocks, books, a restaurant, shuttles to different towns, wifi, the sound of crickets chirping in the evenings, it s a truly lovely experience