they also have a nice heated pool

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

i looked forward to coming home each night and relaxing in the pool and room

room was beautiful and we had a good time at the pool

the view & the breakfast was delicious ♡♡♡ it really allowed you to connect with the lake!

breakfast is delicious, there are lots of activities to do both in the hostel and around town

friendly staff, beautifull location and nice breakfast

i had a great breakfast every morning

and her staff are amazing, super delicious breakfast and restaurant on site and the most amazing lakeside location

pool area and private beach were great

the pool on the other hand needs more cleaning and care, we didn’t use it because of it

property is poorly design and the amount of noise from other rooms, halls and kitchen can get annoying

views of the lake from the restaurant and small pool and also from our room

they close the kitchen and bar at 7 pm

the heavy metal beat from the bar across the street was very loud

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

spa was not 100% functional and sometimes food would take too much time to arive

the bar service was great

the pool is nice but it's pretty small and not many sun loungers

- great balcony

small imperfections, like the wifi wasn t always working, the windows didn t close properly, but nothing significant

has the best wifi on the lake

wifi was excellent even up in the room

great wifi

breakfast is available but opened too late for us since most of the touristic activites start quite

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

the view is really amazing!! nice breakfast

there is no breakfast provided and/or available in the morning

at breakfast the restaurant informed us they had not been shopping and had only eggs

the location and the swimming pool

served us room service dinner even though we got there late and the kitchen was almost ready to close

everything but the pool need to have reservation to be use . thays is what they said.

breakfast included the food served in the restaurant is quite bad no room service the beds are extremely uncomfortable our patio wasn t cleaned so we could use the

no wifi in room

the kitchen was pretty well stocked and had everything we needed

we loved sitting in the outdoor kitchen, which was very well stocked, unfortunately it was too windy and cold in the evening to sit

the outdoor kitchen was perfect

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

lee and elaine will let you do a load of laundry in their washer

enagers) loved the family style dinners meeting other travellers

the family dinners are a must :) laundry service is good and fast

wifi only in a common area and was not too realiable

no wifi is what you need around the lake to enjoy it the fullest

yoga lessons in the morning and chatting replacing wifi were the 2 icings on the cake

very friendly stuff. great view. kitchen

the view from the rooftop bar was amazing and we had dinner in the restaurant and the food and service were very good

i liked the shared kitchen and use of the kayaks

there is a big share kitchen, very big terrace with beautiful wiev on a whole lake

the shared kitchen was lovely and really clean…

hotel has a new pool in a nice area in front of the lake (behind the parking) right there we enjoyed the rising sun

cozy, cheap, good pool, amazing location, super kind and helpful staff

swimming pool, sauna, jacuzzi, free water

pool was honestly too cold for swimming but not much they can do about that

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

location pool staff

too bad the rooftop is only used for hanging laundry as it has a great view

room was clean and modern, we didn t use the gym but it s nice to have it, the pool was nice and we enjoyed the garden and the roof with city

- bright room - comfortable bed - small nice gym

the hotel was also nice, good room with a nice big bed, lovely rooftop terrace and nice

we also had laundry service done for a great price

ere's very little food).

was the cheapest accommodation in town and included a delicious breakfast

the breakfast is the real highlight fantastic pancakes and banana with a side of egg

delicious and free breakfast

very nice experience, the staff was always very friendly, the breakfast delicious, the garden very nice and the terrace has beautiful views

most of the time we had no wifi in the room

there was a gym on the roof where there was also a great view. great laundry service too.

good, nice service, laundry

rooms were quite warm and the showers didn't have hot water. wifi was not very good

the room was spacious and the parking was great to have.

sized room, comfy bed, private bathroom, hot water, a wonderful terrace where breakfast is served

you'll also get a good breakfast

couldn t believe my eyes as i ate breakfast

breakfast was very

breakfast was good, it was the same thing both days we were there but it did the trick

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

breakfast is simple but good: pancakes, fruit and coffee or tea

although it wasnt mentioned on the page, breakfast was included

good breakfast, the very best location, 5 minutes max, walking from where the boat lets you off

great breakfast, marvellous views from top terrace, good location from ferry dock & lovely staff

it also included a great size breakfast

cannot beat the value for money - great hosts, great breakfast, beautiful garden, clean and comfortable

good breakfast served in the morning. excellent location. the owner was very nice and welcoming.

relaxing place away from all the buzz. nice breakfast.

beautiful beach, nice, quiet room, great breakfast, nice owner

wifi was a little spotty and kept disconnecting even hard to get on it sometimes

d there were routers on every floor).

breakfast is also reasonable within the price you are paying and staff was very friendly too

helpful employees, location, perfect roof bar/kitchen, perfect roof view, close the boat piere,

the dorms were clean, kitchen was amazing

was good, the rooms were clean, the view is fantastic, and seeing the ladies bathing and doing laundry below you in the lake reminds you to be humble for all you have

breakfast was good, the hotel was beautiful and the view was breathtaking

view of the lake, the pool was beautiful to swim in

laguna, the layout is perfect, breakfast overlooking the lake is a dream while jumping in the pool which is clean and blue ,the staff was friendly and attentive to all our needs, on site

the pool, the various photo options with the swings and wings. the property was well maintained.

they can also book tours for you and they offer a laundry service

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

super helpful and kind laundry service q20 per kilo

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

gs, pancakes and banana)

i was to leave very early so they cooked my breakfast the night before to accommodate

the breakfast area was not really clean, and overall the place looks a little run down.

the amenities were great (although the pool was out of commission) (-) pool was not working and there was no information about it (-) on top of that, their swimming pool does not meet the promising pictures

the wifi on the rooms was bad.

breakfast was really generous and the evening meal delicious

only that there was no wifi in the rooms, only in the restaurant.

com had laundry services listed in the facilities however when we asked one staff member they said there

located really close to the main pier / water front where all the shops are and parking space included for our car

staff are helpful and friendly breakfast was great large room

breakfast was great

structure has a good organization with rooms and outside common areas they offer a breakfast in the morning

the location was good with beautiful views of the lake. the breakfast was excellent.

from 7 am , staff is busy cleaning and getting ready to serve a good honest breakfast that is included

q at the door, 70q instead) the laundry service is 5q so good but the clothes were not very

otherwise the comfort was great - very clean, nice hot water in the showers, appreciate the laundry line

advice you to book at the door and not online

they were all welcoming and helpful- we used the laundry services, massage, sauna, and airport shuttle, we borrowed books from the lending library

remotely, and there are lots of outdoor work stations with outlets and a very strong and stable wifi

breakfast great, part of nature reserve - very cool to hike, see monkeys, walk across jungle

the breakfast each morning was healthy and delicious

excellent breakfast and lunch

includes good breakfast, and free access to the lovely nature reserve trails, beach and butterfly garden

the breakfast was humble

was so nice, natural, confortable, the beach was so nice, the food delicious and big breakfast, the whole place was so nice , the people nice lo i will come back to this hotel as many

wifi signal in the room wasnt always strong, the beds are quite firm, there wasnt a shampoo, just

the breakfast was delicious

only the fact that the pool was closed by the time we stayed there.

good wifi too

view is spectacular and there is a lovely swimming pool and jacuzzi to soak in after hiking all around and going on boat rides and walking around the

they did not have room service and were not flexible at

room service was also not good

no room service at the time.

the property it s fantastic! gorgeous garden, pool and a beautiful view!

we went to the pool, kayaking, ate at the restaurant, and had amazing coffee and desserts at the cafe

beautiful location, breathtaking views. new pool and additional rooms added.

the gardens are lovely and the small infinity pool was a nice bonus for us

the staff was helpful with setting up a jetski rental for myself to take my kids

have loved to use the pool but it was pretty cold

7)

parking is included, but it is about 2 blocks away

very friendly staff, helped with a very efficient taxi and laundry service

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

parking is around the corner in private lot

-they also provide laundry service for an extra charge

excellent service provided for the in house laundry service

the location is great, the laundry service was quick and clean, and the staff were friendly

it offers laundry services and the stuff is friendly and smiling

the laundry service was very reasonably priced

it has private bathrooms and a great wifi connection

great hotel, spacious room and wifi. good value.

there was a safe in the room and wifi as well

very well located and it has free parking.

i really liked the wifi signal

lle santander) and nearby water taxis, good wifi, free secure parking, comfy beds and good hot water pressure, helpful staff, great ac, good laundry service

the hotel was a perfect place to stay with kids, we spent our afternoons at the pool

was charged twice for a room service item and the rooms were very warm

clean, great location. staff was super friendly. great pi for families and kids!

nice pool

staff we had were super friendly and even organised a take away breakfast for us

where else can you get a bed for 6$ with breakfast included

accommodating staff, comfy bed, convenient location, clean private room with bathroom, basic breakfast included, the price

staff, friendly, professional and honest tasty breakfast comfy mattress very clean great

good location and good breakfast.

there was no fridge even not in lobby and also swimming pool is not real fyi

also, the hotel has a lovely little outdoor pool as well as an indoor pool table and foosball that kept our teenagers happy and busy

the pool was unusable, dirty and probably unhealthy

there is a pool table, fuse ball and air hockey all free

pool was not available which is why i booked

have laundry services onsite

we got our laundry done here with a 24-hour turnaround

friendly staff, off street parking, clean rooms, hot water

i felt safe using the parking as well

location is close to where to take the boat. friendly staff. free parking.

the pool area is sheltered from wind and it s pretty quiet in the rooms

no ac in rooms, pool wasn t available

lovely pool

the water in the pool was very cool, almost cold

nice to have a pool to swim after a long travel day

free parking was available as advertised, and breakfast was included

had to cancel the reservation because there were issues with the parking spaces and they couldn't arrange any other space for us, so they suggested to cancel the

liked the proximity of the main tourist attractions and early check in

the breakfast was great and the wifi was good enough for a skype call

narrow street & tight parking. lots of neighborhood dog barking in the night

loved everything about this place - location, breakfast, staff, room itself and price were all excellent

good location wondeful breakfast, easy parking, good price, friendly staff, i have nothing to complain about

place, secured parking, really nice staff, excellent accommodation and best breakfast of our trip so far

the room was large with a kitchenette

the girls running the kitchen are very loud, waking us up early in the morning.

parking is included on site, but the path to the hotel is very narrow

clean, comfortable with a good shower and excellent wifi, this was excellent value for money.

bad wifi, accessibility to drinking water, cockroach

good wifi

wifi was weak.

location,laundry

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

affordable laundry service

good value for money, nice staff, laundry service.

breakfast is basic and the coffee is great

wanted a value stay for 2 nights, away from the bar scene, with a pool and a kitchen

room and swimming pool very

parking was provided which felt good

breakfast was filling and in a very nice courtyard had an entire room for myself with balcony the

excellent food. very nice outdoor pool. lovely paths down to the lake.

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

the kids enjoyed the pool

the pool is fantastic for kids

good pool and access to the lake

location and view and restaurant staff and small pool. night lights. room service.

very beautiful hotel, great pool. very friendly staff, great food

love the hotel and atmophere. we had a car so the secure parking was also a bonus.

to panajachel by cheap colectivo at 10q staff of the reception are very helpful clean room good breakfast thermal

the included breakfast was great

the room was like a little apartment with a kitchen and sitting area

the resort was very clean, the restaurant was wonderful and the pool bar was phenomenal

facilities were beautiful with stunning views from the rooms and infinity pool

from the delicious breakfast every morning on the deck overlooking the lake, to the poolside bar with breathtaking

i could not ask for more, most beautiful surroundings/views, great breakfast and relaxed atmosphere by the pool with refreshing drinks made by the bar

professional and friendly staff, lovely pool, huge rooms, great chef

unfair to charge the full price of a chapin breakfast when the continental breakfast is included

the included breakfast is simply coffee, fruit and bread with jam

breakfast was a continental breakfast - which was just coffee, juice, two pats of butter and

- absolutely incredible, breathtaking, tranquil from most of the points in the hotel: restaurant, pool area, almost every room 2