breakfast that is included is incredible, the cabina was amazing with the most incredible views,

had a hiccup with our breakfast initially, after some back and forth hotel agreed to include the missing breakfast

breakfast with a view of the volcano was pure paradise we could have stayed another week

dryer in the room, the shower water wouldn t heat up; it was very difficult to get it warm, the pool is not

for instance, the breakfast options were limited and not all what was listed on the menu, which was a bit

atmosphere, excellent volcano views (both de fuego and de agua), very nice room with a fireplace i really

the shuttle is not included, only for breakfast and the property is far from town (around 7 km from antigua

breakfast is dismal

there also were no hooks to hang up the towels and wash cloths, nor was there a soap bar rest in the shower

the traditional breakfast and coffee were very good, and a super comfy bed, attentive and kind employees i

breakfast was entirely adequate. building was very attractive and there was ample free parking.

breakfast was entirely adequate. building was very attractive and there was ample free parking.

there was only a very limited meal service except for breakfast

they trick you with a wine bottle on the bed stand looking like complimentary to the spa (for that price

the room had a private small garden with hot tub. breakfast was really great.

hotel, really lovely pool and well kept rooms and general areas

breakfast not until 8am and car locked in as no one to be found to leave earlier

lovely swimming pool and antigua is delightful

by the pool for over an hour and no one offered me service, despite their website saying there was

the booking hadn't been communicated to the spa staff so we sat waiting for 20 minutes in the lounge (the

the complimentary breakfast was fine but minimal given the cost of the room

dinners and breakfast were delightful, and the service was personalized and attentive

we liked the pool area to relax, but didn t see any service

enormous room, nearby a shopping centre (large supermarket) and a very nice fresh breakfast!

the staff was really nice and also the free breakfast was really good :) thanks

breakfast was pretty amazing, the staff was wonderful and it was really clean

slap dash breakfast, no list available and non of the staff speak any english so a little difficult

breakfast was good, very quiet hotel.

parking inside, breakfast too small, door didn't work i when i told the i was going to complane

it was outside of town. parking was awkward.

good breakfast, friendly staff, very clean.

i just liked the breakfast lady.

- the wifi is really bad - the location: 30 min by walk from antigua city center

breakfast is really exellent.

this is a great place for kids-- there's a little daycare room, a large pool, pingpong tables, a playground,

walk from central park which is fine during the day but didn t look great at night so i ordered room service

asked staff on wifi they didn't answer or help us get on the hotel wifi

there was only one restaurant open and it looked like a gym, the food wasn t bad

it is an awesome property, with kind and helpful staff, beautiful rooms, excellent breakfast

were several ants/bugs in the room, the wifi didn t work at all in the room, the tv is pretty old and didn

the hotel and rooms are nice but the highlight is the small interior plaza for sitting, eating breakfast,

parking place is a excellent

breakfast is prepared fresh to order and her omelettes and the homemade marmalade is fantastic

the rooms are comfortable and well equipped, the staff are warm and friendly, and the daily breakfast was

we requested a massage and parking, and early check-in, and everything worked perfectly

my husband and i love the breakfast this hotel serves

the breakfast was delicious and they let us leave our bags while we did the acatenango trek which was

than others we stayed in, no aircon, knocked on a few peoples houses to find the entrance and the wifi was pretty

the hotel is beautifully maintained and the garden and pool provide a lovely area to relax in

the outdoor area, with its small heated swimming pool, was a wonderful spot to sit and relax

pool very small

pool also, but small enough that i'm not sure you can actually swim in it

pool to cold

good breakfast

breakfast

a few items on the breakfast menu (tamales/pupusas) where only available for an extra fee.

the wifi can also improve a bit

i don t recommend booking a shuttle or doing laundry through the hotel

breakfast same daily , need to add more items

we loved eating breakfast in the garden

building nice peaceful location, nice staff, everything was very nice apart from that the wifi was dreadful

great (included) breakfast in courtyard

a gated community so parking was secure

there are too many restrictions, spa and jacuzzi weren't working

nice pool

very good breakfast

wifi was only available in the halls and not in the rooms and it s five blocks away from where

parking

quiet in the night, free coffee in the morning is the best, rooms are big and clean, fast wifi, just a few

bad experience and i wanted to avoid that on a foreign country -with no cellphone service yet, or wifi-)

the wifi in the room was also very patchy and there wasn't any real communal area to go to

breakfast was delicious with a stunning view from the terrace. wifi worked well.

hear the traffic very well and the requirement for a vet certificate and $15 per night for a pet should be

the breakfast was good. the coffee in the coffee bar is great.

a 5am start), and their laundry service was quick and could be done overnight

no ice or bar fridge available

loved panza verdes pool, la cueva restaurant area, the dining area, food, friendly staff; everything about this

they have a bar with an impressive spirits list, and they even have an underground speakeasy worth checking

loved everything about this hotel: the room and the hotel interior, fireplace in the room, welcome drink,

wifi was not reliable and our rooms were next to the restaurant

the room with the fireplace was just magical

rooms were very basic, the bar extremely limited, the breakfast was just okay

the pool was cold, but a lovely place to dip our toes after a day of exploring antigua.

- service was very good, the girl at the front desk was super friendly and helpful - free parking on the premises

there is a pool, but it is small

pool was too small for the kids to swim comfortably, the room floors were a bit dirty, and milk for

the staff and room service is just top of the line

staff from the front desk to the person in charge of the parking lot

the pool was too cold. i didn t enjoy this on my family didn t like it.

the best part is the hotel offers free parking

toilet stinks, the swimming pool was full of bugs, i booked for breakfast included and at the end wasn't it

the breakfast delicious

wifi didn t really work well in the room

i particularly liked having breakfast with a volcano view from the roof

sometimes the wifi cut out on the third floor where my room was which was tricky

the place it s beautiful, clean and the breakfast was delicious

cable tv and good wifi in the rooms

good laundry service around the corner called 'cafe siete' if you need it

wifi

however, we had 2 kids, 1 fully grown and one teenager to be

super centrally, staff really friendly and helpful, extremely clean, and the breakfast was really good and

good location, quiet, hot water, comfortable bed (for guate), smart tv, good wifi, good food, lovely staff,

have 3 wifi networks, none worked in the room

wifi is good

chair in room, no closet, wifi sketchy, bed not comfortable and hair all on sheets, didn't look clean

breakfast simple but good, wifi good downstairs, not upstairs. bathroom nice, big shower.

the affiliated spa and massage service next door and it was a very uncomfortable experience

the wifi is very bad and constantly disconnected

the location was fine and the laundry service offered was good.

swimming pool is very small

the staff was beyond exceptional and accommodating, the breakfast was amazing, as well as the rooftop and the

the staff were really lovely and breakfast was great

slow wifi in the room

property and rooms, big fireplace, beautiful bathrooms, loved the rooftop terrace with mountain views

only issue i had was that there were times the wifi wasn't very strong or would cut out

very secure with parking area

it was fairly spacious and very quiet. there s plenty of parking for those with vehicles.

while we didn't really use it, having a kitchen would be a bonus for anyone who did

nice big common space, living room, dining room and kitchen

very clean, had hot water, good wifi

decent wifi and free drinking water

very clean, great location and pet friendly!

wifi in the room stopped working on the second day - after complaining the service said he will

was great, only thing was that the wifi didn't work well in our corner room so i had to go out in the inner yard

service is simply excellent and you the pool facilities very well maintained

we loved the playground for kids and the pool.

2 large pools , parking available nearby if needed

our room was across the street and we had to walk there from the pool

the spa facilities were not included but had to be paid for in addition

limited facilities like no spa or pool, bathroom could have been a bit more spacious

wifi works in the room

i thought there was a pool on the property for some reason but there wasn t

the facility offer pool, and doesn't have

also, advertised a pool

also they charge 40q a lb for laundry which was literally outrageous

after the upgrade, wifi is not stable enough for videoconferencing

the cable and wifi were free and rather reliable

the hotel is very clean, the rooms are big and confortable, the wifi works perfectly, the bathroom is very

staff, great wifi, comfortable and beautiful folk art touches everywhere

laundry available per bag, small or big so not per piece

wifi sucks

personal, my room was next to the laundry room and the stuff woke me up very early (they were talking and make

overall wonderful n great lil kitchen

basic kitchen and a very good and fast laundry service

laundry service was clean(after volcano hike we really need this

fair price. good and speedy laundry.

they offer a laundry service, and have complimentary tea and coffee for most of the day

they even offer a cheap laundry

were super friendly, breakfast was good, courtyard was cute, and the view from the roof is solid

it's a beautiful old villa with a lovely garden and the breakfast is great

beautiful garden! good breakfast! very quiet area.

it is possible to pay for laundry services

staff was very friendly and helpful and the included breakfast was excellent

wifi advice- if you want strong wifi to be able to connect to zoom calls as i did then you need to

close to bus station and market coffee tea and water supplied good wifi

wifi worked perfectly, it's located very close to main bus terminal and market and easy walk to the

hot water is problematic the wifi in the room upstairs wasnt working well

kitchen needs more utensils

facilities were great, we used the kitchen a few times, the showers were hot and powerful and the wifi was good

location, clean room, big comfortable bed, good wifi signal, cheap price

they also offer a laundry service with fair price

as nice as the other, as there was no windows facing outside and it was located just next to the kitchen

wifi worked great

breakfast was very good

especially the breakfast and the excellent, helpful staff

the breakfast was delicious

breakfast was delicious and the location is great

was very friendly, the facilities were clean, and breakfast was very yummy

we can use also the kitchen for quick lunch

perfect location and lovely breakfast. clean and comfortable bedrooms.

as well as a spot to place them (especially for the bar of soap) in the shower so nothing touches the floor or

big clean room, huge comfortable bed, clean bathroom with hot shower, the included breakfast was delicious and

breakfast was extensive and lovely, freshly prepared every morning

the wifi works great on the 1st floor, but can cut out sometimes on the 2nd floor and the terrasse

clean, good wifi, nice views, everything was as descripted, i've stay different times and i notice that the

wifi is not stable and not great in the room

wifi was not good, the signal is too weak often

rooms and communal spaces kept very clean, wifi is good, showers have warm water, nice rooftop terrace

wifi works

they have laundry service

location - very central, super friendly staff, good wifi and hot showers, clean and more importantly spacious

i like that it s pet friendly

speedy laundry service

close to the centre and fast wifi

we used the laundry service which was very quick and the clothes were lovely and clean

they offered laundry service with a affordable price

friendly lady, peace and quiet. i also advice the maple bar on the corner.

no wifi in the rooms. some coffee would be awesome but not a deal breaker.

is beautiful, with a maze of courtyards, dining rooms, rooftop sitting/eating areas, shops, spa business etc

laundry service across the street and center is a block away

have stayed at many fine hotels, but this raises the bar far beyond any expectations

it had the added benefit of having a massage spa right in the lobby of the hotel which we used extensively

the breakfast has good varieties and was very tasty

the staff were accommodating with regards to our baggage and early check in

friendly staff, cheap breakfast and laundry

laundry service is available, i think a small bag is 30 quetzal and a large bag is 50 quetzal

location, on the edge of the city centre - walking distance to coffee and laundry facilities

good breakfast (3 options with coffee, fruits, etc) and wifi, friendly staffs who speak english a little (mostly

and the wifi generally worked pretty well, too

room service - no silence policy after 22h00 and before 07h00 - no hanging space for clothes

wifi was so bad that the smart tv didnt function

the wifi could be better.

wifi wasn't the strongest but was adequate for normal use.

the room was really big and clean, beds were super comfy, good wifi and tv with netflix, and the owners were

the wifi did not work in our room most of the time

the ladies at breakfast were helpful and the food was delicious

breakfast is served in a tranquil garden

nice, kind & english speaking anna & helpfull staff, very clean, powerful wifi, boutique minimal decoration,

breakfast included was perfect

breakfast each day was delicious and the garden & volcano views

rooftop and spa. the dining room and bar were nice

they have laundry available

breakfast was excellent

facilities were beautiful and clean. breakfast was excellent.

the breakfast was amazing and included in our room rate

there is some noise from the bar next door at night.

there is a bar next doors which play music till 23:00

if they are talking in front of the rooms - also on the weekends you here the music from the bar next door

there was a little noise noticeable in our room from the bar next door but this wasn't too obstructive and it

laundry service and attentive to things

breakfast was terrific

wifi was going in and out

breakfast was included every morning which was a nice bonus

breakfast was always different and we couldn't choose

shower was warm but not hot, wifi didn t reach the rooms

and friendliness of staff, bar with live music attached so if you want a quiet place choose another spot during

besides all that the stuff is not welcoming and the breakfast was very poor

i emailed before checking if we could have breakfast at 7am because we were climbing acatenango at 7

the breakfast consisted of a platter of fruits and a little pancake

great drinks and beer selection, great breakfast, incredibly helpful staff, a cute little terrace, and absolutely

good location, breakfast is very simple but feels like home

breakfast was also very good

they prepare breakfast early in the morning and they do it while listening to music

breakfast was good enough - continental one, but quite good taste

breakfast was ok. tipical. a little fruit or juice would have been nice.

15 - a dingy room at the very back, noise from the laundry next to it

the mattress was very old and uncomfortable, and the noise from the bar across the street was loud enough it

even the wifi signal is low

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

the second one didn t have a good wifi connection and i found two roaches on the room

noisy room off the lounge, breakfast area

location was brilliant and breakfast was lovely

breakfast was simple but tasted good

wifi unreliable

did not get to try their breakfast closes too early but if you're an early bird your ok

also, the parking spot provided is only in the cabin

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the

for the price of the cabin i wish the hotel would have accommodated parking for you in the city.

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the

wifi is decent if you want to work and there is a restaurant at the front of the property which

there is no breakfast on site.the bathroom is old and there is poor wifi connection.

the pool was clean and my kids enjoyed it very much

loved the view to the pool- staff incredibly helpful with luggage and great attitude towards kids decor and pool

love the location, the pool and the pet friendliness...

the wifi was not working really well in the room

no breakfast buffet and have to knock every time to go in to the hotel

good wifi

the breakfast was also outstanding

good breakfast, ladies in the kitchen were super kind and nice

big spacious comfortable bed, and the suite has a jacuzzi spa tub

weak wifi at the room. old room amenities like tv

love the fireplace in the room and the roof top patio

the staff was super friendly and breakfast was delicious

wifi only worked in the ground floor

just make sure to get the wifi password for the rooms

it is huge and has high, vaulted ceilings and a large fireplace and sitting area

breakfast was

breakfast was included in the price and a variety of options were included

breakfast was appreciated :) room 3 was nice and quiet even though this hotel is in the center of

the fireplace in the room and manicured lawns

there was a crying baby from 7am to 9am on sunday and running a shouting kids all day

wifi, it was a nightmare to connect they start to play very loud music at 7 am when they start

there was a wifi zone in my room, but i didn't really have much wifi coverage in my room

location, back garden and pet friendly

the bar is very noisy from 8 to 9pm

the room did not have the specified mini-kitchen, and there was no kettle even in an ordinary kitchen

wasnt available 2 out of 3 mornings wasnt clean and the laundry was done in the kitchen and sitting areas

wifi came in and out. owner needs to improve.

wifi didn't work good there was a little noise in the bedroom there wasn't hot water

), did the laundry for free

some other guest reviews, i had the room next to the reception and kitchen area

the family room we got was spacious but their kitchen and laundry room located above the room and it was very

location was great, and the room had everything i needed to be comfortable including a very good wifi

, in other comments wifi and not enough coffee at breakfast was critisized

included breakfast which was minimal but nice to be included

setting and breakfasts, very quiet and spacious rooms, very centrally located, off-street parking available

breakfast each morning was a highlight, eggs benedict & fresh juices impeccably served to our table

the breakfast was great

parking is not on the premises

i liked the property itself. i also liked the staff and the free breakfast.