breakfast that is included is incredible, the cabina was amazing with the most incredible views,

had a hiccup with our breakfast initially, after some back and forth hotel agreed to include the missing breakfast

breakfast with a view of the volcano was pure paradise we could have stayed another week

dryer in the room, the shower water wouldn t heat up; it was very difficult to get it warm, the pool is not

for instance, the breakfast options were limited and not all what was listed on the menu, which was a bit

atmosphere, excellent volcano views (both de fuego and de agua), very nice room with a fireplace i really

the shuttle is not included, only for breakfast and the property is far from town (around 7 km from antigua

breakfast is dismal

there also were no hooks to hang up the towels and wash cloths, nor was there a soap bar rest in the shower

the traditional breakfast and coffee were very good, and a super comfy bed, attentive and kind employees i

breakfast was entirely adequate. building was very attractive and there was ample free parking.

breakfast was entirely adequate. building was very attractive and there was ample free parking.

there was only a very limited meal service except for breakfast

they trick you with a wine bottle on the bed stand looking like complimentary to the spa (for that price

the room had a private small garden with hot tub. breakfast was really great.

hotel, really lovely pool and well kept rooms and general areas

breakfast not until 8am and car locked in as no one to be found to leave earlier

lovely swimming pool and antigua is delightful

by the pool for over an hour and no one offered me service, despite their website saying there was

the booking hadn't been communicated to the spa staff so we sat waiting for 20 minutes in the lounge (the

the complimentary breakfast was fine but minimal given the cost of the room

dinners and breakfast were delightful, and the service was personalized and attentive

we liked the pool area to relax, but didn t see any service

enormous room, nearby a shopping centre (large supermarket) and a very nice fresh breakfast!

the staff was really nice and also the free breakfast was really good :) thanks

breakfast was pretty amazing, the staff was wonderful and it was really clean

slap dash breakfast, no list available and non of the staff speak any english so a little difficult

breakfast was good, very quiet hotel.

parking inside, breakfast too small, door didn't work i when i told the i was going to complane

it was outside of town. parking was awkward.

good breakfast, friendly staff, very clean.

i just liked the breakfast lady.

- the wifi is really bad - the location: 30 min by walk from antigua city center

breakfast is really exellent.

this is a great place for kids-- there's a little daycare room, a large pool, pingpong tables, a playground,

walk from central park which is fine during the day but didn t look great at night so i ordered room service

asked staff on wifi they didn't answer or help us get on the hotel wifi

there was only one restaurant open and it looked like a gym, the food wasn t bad

it is an awesome property, with kind and helpful staff, beautiful rooms, excellent breakfast

were several ants/bugs in the room, the wifi didn t work at all in the room, the tv is pretty old and didn

the hotel and rooms are nice but the highlight is the small interior plaza for sitting, eating breakfast,

parking place is a excellent

breakfast is prepared fresh to order and her omelettes and the homemade marmalade is fantastic

the rooms are comfortable and well equipped, the staff are warm and friendly, and the daily breakfast was

we requested a massage and parking, and early check-in, and everything worked perfectly

my husband and i love the breakfast this hotel serves

the breakfast was delicious and they let us leave our bags while we did the acatenango trek which was

than others we stayed in, no aircon, knocked on a few peoples houses to find the entrance and the wifi was pretty

the hotel is beautifully maintained and the garden and pool provide a lovely area to relax in

the outdoor area, with its small heated swimming pool, was a wonderful spot to sit and relax

pool very small

pool also, but small enough that i'm not sure you can actually swim in it

pool to cold

good breakfast

breakfast

a few items on the breakfast menu (tamales/pupusas) where only available for an extra fee.

the wifi can also improve a bit

i don t recommend booking a shuttle or doing laundry through the hotel

breakfast same daily , need to add more items

we loved eating breakfast in the garden

building nice peaceful location, nice staff, everything was very nice apart from that the wifi was dreadful

great (included) breakfast in courtyard

a gated community so parking was secure

there are too many restrictions, spa and jacuzzi weren't working

nice pool

very good breakfast

wifi was only available in the halls and not in the rooms and it s five blocks away from where

parking

quiet in the night, free coffee in the morning is the best, rooms are big and clean, fast wifi, just a few

bad experience and i wanted to avoid that on a foreign country -with no cellphone service yet, or wifi-)

the wifi in the room was also very patchy and there wasn't any real communal area to go to

breakfast was delicious with a stunning view from the terrace. wifi worked well.

hear the traffic very well and the requirement for a vet certificate and $15 per night for a pet should be

the breakfast was good. the coffee in the coffee bar is great.

a 5am start), and their laundry service was quick and could be done overnight

no ice or bar fridge available

loved panza verdes pool, la cueva restaurant area, the dining area, food, friendly staff; everything about this

they have a bar with an impressive spirits list, and they even have an underground speakeasy worth checking

loved everything about this hotel: the room and the hotel interior, fireplace in the room, welcome drink,

wifi was not reliable and our rooms were next to the restaurant

the room with the fireplace was just magical

rooms were very basic, the bar extremely limited, the breakfast was just okay

the pool was cold, but a lovely place to dip our toes after a day of exploring antigua.

- service was very good, the girl at the front desk was super friendly and helpful - free parking on the premises

there is a pool, but it is small

pool was too small for the kids to swim comfortably, the room floors were a bit dirty, and milk for

the staff and room service is just top of the line

staff from the front desk to the person in charge of the parking lot

the pool was too cold. i didn t enjoy this on my family didn t like it.

the best part is the hotel offers free parking

toilet stinks, the swimming pool was full of bugs, i booked for breakfast included and at the end wasn't it

the breakfast delicious

wifi didn t really work well in the room

i particularly liked having breakfast with a volcano view from the roof

sometimes the wifi cut out on the third floor where my room was which was tricky

the place it s beautiful, clean and the breakfast was delicious

cable tv and good wifi in the rooms

good laundry service around the corner called 'cafe siete' if you need it

wifi

however, we had 2 kids, 1 fully grown and one teenager to be

super centrally, staff really friendly and helpful, extremely clean, and the breakfast was really good and

good location, quiet, hot water, comfortable bed (for guate), smart tv, good wifi, good food, lovely staff,

have 3 wifi networks, none worked in the room

wifi is good

chair in room, no closet, wifi sketchy, bed not comfortable and hair all on sheets, didn't look clean

breakfast simple but good, wifi good downstairs, not upstairs. bathroom nice, big shower.

the affiliated spa and massage service next door and it was a very uncomfortable experience

the wifi is very bad and constantly disconnected

the location was fine and the laundry service offered was good.

swimming pool is very small

the staff was beyond exceptional and accommodating, the breakfast was amazing, as well as the rooftop and the

the staff were really lovely and breakfast was great

slow wifi in the room

property and rooms, big fireplace, beautiful bathrooms, loved the rooftop terrace with mountain views

only issue i had was that there were times the wifi wasn't very strong or would cut out

very secure with parking area

it was fairly spacious and very quiet. there s plenty of parking for those with vehicles.

while we didn't really use it, having a kitchen would be a bonus for anyone who did

nice big common space, living room, dining room and kitchen

very clean, had hot water, good wifi

decent wifi and free drinking water

very clean, great location and pet friendly!

wifi in the room stopped working on the second day - after complaining the service said he will

was great, only thing was that the wifi didn't work well in our corner room so i had to go out in the inner yard

service is simply excellent and you the pool facilities very well maintained

we loved the playground for kids and the pool.

2 large pools , parking available nearby if needed

our room was across the street and we had to walk there from the pool

the spa facilities were not included but had to be paid for in addition

limited facilities like no spa or pool, bathroom could have been a bit more spacious

wifi works in the room

i thought there was a pool on the property for some reason but there wasn t

the facility offer pool, and doesn't have

also, advertised a pool

also they charge 40q a lb for laundry which was literally outrageous

after the upgrade, wifi is not stable enough for videoconferencing

the cable and wifi were free and rather reliable

the hotel is very clean, the rooms are big and confortable, the wifi works perfectly, the bathroom is very

staff, great wifi, comfortable and beautiful folk art touches everywhere

laundry available per bag, small or big so not per piece

wifi sucks

personal, my room was next to the laundry room and the stuff woke me up very early (they were talking and make

overall wonderful n great lil kitchen

wifi was excellent (160mb/s or more) and the location is perfect

they even offer a cheap laundry

the wifi was a bit spotty, especially at night. difficult when a person works online.

comfortable room - great warm shower - strong wifi - friendly staff - kitchen available - we could store our

laundry service was clean(after volcano hike we really need this

staff was very friendly and helpful and the included breakfast was excellent

and beautiful garden courtyard- breakfast was nice and convenient to have included -lovely views on the terrace

beautiful garden! good breakfast! very quiet area.

we loved the breakfast they had and the staff very very helpful with information about the town and where to

it is possible to pay for laundry services

there's use of the kitchen and it is very well provided

good location, nice quiet inside room. small deck upstairs to dry laundry.

their laundry was slightly expensive compared to full-fledged laundries

close to bus station and market coffee tea and water supplied good wifi

wifi is good, except in the second story room i had

- wifi in the budget room is a bit weak

wifi was extreme bad in the room

the lady that runs it was great and did an amazing job with our laundry which was really appreciated

for an extra charge they did my laundry and it was much appreciated

the wifi didn't reach my room.

even they don t offer breakfast, they have common tables, microwave and coffee for self service

breakfast or at least free bottled water & coffee in the morning.

are basic but clean, smells like fresh laundry as soon as you enter

especially the breakfast and the excellent, helpful staff

wifi signal in our room was intermittent but the hotel was recently taken over and they are

we can use also the kitchen for quick lunch

breakfast was great

as well as a spot to place them (especially for the bar of soap) in the shower so nothing touches the floor or

wifi didin t cover the room

good hot breakfast eggs, beans, plantains, assorted breads juice and coffee

they offer laundry services for 3-6 euros, depending on the load

the wifi works great on the 1st floor, but can cut out sometimes on the 2nd floor and the terrasse

wifi was not good, the signal is too weak often

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the

wifi is not stable and not great in the room

the fact that it is pet friendly

location - very central, super friendly staff, good wifi and hot showers, clean and more importantly spacious

it had wonderful kitchen and laundry facilities

everything was wonderful, the communal kitchen was a great bonus ud83dudc4c

caused some issues with hot water, no wifi and most of the last day in the dark

they even had laundry service which was really helpful to us and even had the facility to clean your shoes

close to the centre and fast wifi

best of all same day laundry service for when you return filthy from volcano ud83cudf0b hike

some activity with local bar and disco was a little loud.

the did an excellent an efficient laundry service as well

have stayed at many fine hotels, but this raises the bar far beyond any expectations

breakfast which can be taken in the downstairs cafe or the rooftop has a choice of set options

little inconvenient to have the parking 3

the ladies serving breakfast were so lovely and polite

bedroom super comfy, breakfast delish ,spa massage was soo relaxing ud83dude0c christopher in the front desk

good breakfast (3 options with coffee, fruits, etc) and wifi, friendly staffs who speak english a little (mostly

wifi was good, but it looked like we were the only people there so may not be as good if there are

location, on the edge of the city centre - walking distance to coffee and laundry facilities

i also didn't see the wifi until the day i was leaving

good location, walking distance to the centre (12-15 min), quiet laundry service is available and got it back

and the wifi generally worked pretty well, too

room service - no silence policy after 22h00 and before 07h00 - no hanging space for clothes

working wifi

wifi was so bad that the smart tv didnt function

wifi wasn't the strongest but was adequate for normal use.

the room was really big and clean, beds were super comfy, good wifi and tv with netflix, and the owners were

the wifi did not work in our room most of the time

excellent breakfast,friendly staff beautiful garden good wifi hot water,quiet.

wifi also worked very well

convenient location, friendly staff, great wifi, clean rooms

nice, kind & english speaking anna & helpfull staff, very clean, powerful wifi, boutique minimal decoration,

the ladies at breakfast were helpful and the food was delicious

we enjoyed the breakfast there, there was a variety of breakfasts to chose from

spa was very lovely , it would have been nice if the thermal journey (pool,sauna and steam room)

breakfast was excellent

great breakfast. beautiful setting. best of all: the staff.

the breakfast was included and the rooftop dining/ bar area had a beautiful view

it s close to a bar that has loud music until late - it can be uncomfortable for some people

nice colonial building with spirit, clean rooms, good wifi and very tasty breakfast.

wifi speed is really slow :-( especially in the room we had almost no connection

laundry service and attentive to things

the laundry service was efficient and fairly priced

people it is extremely difficult to communicate with night reception ( maybe a course would help) wifi - not

breakfast was included every morning which was a nice bonus

didn't try the breakfast this time but it smelled amazing

wifi was a little in an out and the room was a bit small for four people

wifi signal was poor in my room.

i emailed before checking if we could have breakfast at 7am because we were climbing acatenango at 7

great drinks and beer selection, great breakfast, incredibly helpful staff, a cute little terrace, and absolutely

besides all that the stuff is not welcoming and the breakfast was very poor

beautiful place, great bar area and outdoor are

place; beautiful courtyard with seating and a fire lit in the evenings as well as two indoor bar areas (generous

freshly made breakfast (eggs and coffee)

breakfast was good enough - continental one, but quite good taste

very comfortable beds and great breakfast

they prepare breakfast early in the morning and they do it while listening to music

breakfast was ok. tipical. a little fruit or juice would have been nice.

bed was not comfortable, next to the laundry area (a little noisy), window to laundry area gave us no privacy

poor wifi

the mattress was very old and uncomfortable, and the noise from the bar across the street was loud enough it

wifi. variable. dropped al 3 of my devices frequently.

15 - a dingy room at the very back, noise from the laundry next to it

noisy room off the lounge, breakfast area

location, service, breakfast

very friendly staff, clean, good breakfast, lovely garden. excellent location

location was brilliant and breakfast was lovely

breakfast was ok,

also, the parking spot provided is only in the cabin

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the

for the price of the cabin i wish the hotel would have accommodated parking for you in the city.

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the

wifi is decent if you want to work and there is a restaurant at the front of the property which

the pool was clean and had a mix of loungers in the sun and shade

the kids were very comfortable

pet friendly

the pool with views over the vulcano was a great addition

lovely pool area

loved the spa tub

they helped us out with an early check in since their check in time collided with a wedding ceremony we where

breakfast

had a spa tub that looked wonderful but we could not use it

size, shower was excellent, coffee machine ready to use every day, staff was kind and helpful, breakfast was

weak wifi at the room. old room amenities like tv

the staff was super friendly and breakfast was delicious

place to stay, the rooms are so pretty with fireplaces in the corners and guatamalen textiles on the beds, and

also, a fireplace

sure why there was a fireplace in the room

the breakfast was very good - probably the best hotel breakfast we have ever had

breakfast was

tasty breakfast

great huge suite with fireplace, room 7, comfy bed, awesome breakfast and staff.

amazing breakfast, beautiful hotel and wonderful stuff

there was a crying baby from 7am to 9am on sunday and running a shouting kids all day

our kids really liked the playing area and the garden

what i liked the most was the hotel is pet friendly and serves plenty of pet food in the lobby

the restaurant and bar for being a tourist area closes too early and there is no warning or signs that gives

the wifi is almost unusable

room was right besides the kitchen so it was very loud in the morning with other guests grabbing

wifi is included in stay

wifi didn't work good there was a little noise in the bedroom there wasn't hot water

wasnt available 2 out of 3 mornings wasnt clean and the laundry was done in the kitchen and sitting areas

wifi was terrible, we did not get any signal whatsoever

the breakfast is good, and the beds are

included breakfast which was minimal but nice to be included

there was mold on the walls in our room and the wifi had poor connection

location was great, and the room had everything i needed to be comfortable including a very good wifi

, in other comments wifi and not enough coffee at breakfast was critisized

it would be nice to have a bar for residents

beautiful, impeccable, nice staff, amazing breakfast

hotel is well-maintained, the rooms are comfortable, and the breakfast is excellent

breakfast was delicious

i liked the property itself. i also liked the staff and the free breakfast.