nice furnished kitchen area with patio

the outdoor kitchen was perfect

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

lee and elaine will let you do a load of laundry in their washer

the outdoor kitchen has a refrigerator and a two burner stove top

went to this hostel with my adult kids and husband and we really enjoyed it

wifi only in a common area and was not too realiable

as i have adopted kids of color that is not something i appreciate

our kids (teenagers) loved the family style dinners meeting other travellers

felt like we were being treated like kids queuing for a school meal

wifi works pretty good most of the time

wifi in my room it pretty weak.

the wifi signal is spot on everywhere

wifi

everything but the pool need to have reservation to be use . thays is what they said.

the amenities are perfect, hot water, wifi, softest bedlinen,

you can even play chess and golf if you desire

breakfast was amazing every morning and dinner was so great too, definitely do it

only the wifi in the room is a bit slow

amazing breakfast and great drinks, very helpful staff, and location is very quiet but still only a

the kitchen is very dirty

loved staying in the cabin, having use of the kitchen, free use of kayaks

to use the kitchen to cook meals, incredible lounge area with exquisite view and lake accrssibility

kitchen was not clean

secondly there are ants in the room and bugs all over the kitchen and common area

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

the breakfast was delicious (please get the chilaquiles)

the views and amenities were super nice especially the bluetooth speaker and fireplace

i looked forward to coming home each night and relaxing in the pool and room

and the breakfast was sooo good

wifi very unstable

breakfast was amazing

breakfast was included and delicious

wifi is spotty but this forced me to stay off electronics, which was my goal

includes good breakfast, and free access to the lovely nature reserve trails, beach and butterfly garden

the breakfast was humble

room service was great too

the walls are very think in the room so the wifi does not work inside the rooms.

bathrooms and kitchen could use some updating

the wi-fi is strongest in the lobby, bar and common areas at the center of the resort

i was lost in paradies sauna , extra breakfast , beach, beautiful

wifi barely reaches the dorms

so beautiful to sit down at the bar and look out across the lake

breakfast is delicious, there are lots of activities to do both in the hostel and around town

i loved the parking spot and all the facilities

loved the free breakfast, staff and the view from the hostel

views of the lake from the restaurant and small pool and also from our room

we had parking for our car

the wifi was not as strong in the room as it was at the beach bar

pool area and private beach were great

good wifi

gorgeous pool

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

views from the room, pool and restaurant terrace

location is breathtaking as are the gardens and wonderful pool area

in fact they forced us to use their laundry service - which was expensive

couldn t connect to wifi properly there s no green are in front of the new building

no wifi, no ac, you could hear everything from the outside, not a good value.

however you can also benefit from it and enter the hotel's cafe and bar not being a

they have a small kids that’s my daughter got to enjoy at the end of our day

the wifi was not reliable from the second floor where my room was located

wifi was good enought to was videos, but not movies

hot water was strong and wifi was just okay but better than most parts of guatemala

great staff and wonderful service!!! free wifi

the hotel offers free parking, which is a block away

parking is around the corner in private lot

spa was not 100% functional and sometimes food would take too much time to arive

also my room was right next to a bar that played loud live music until 10pm followed by another 30-60mins of

the pool and jacuzzi very clean

there is a bar right next door which has loud music / karaoke / open mic although it does close at 10pm the

the heavy metal beat from the bar across the street was very loud

good kitchen available and lovely staff , including capricho the bilingual parrot

there is a kitchen, water, coffee and tea available

great location, friendly staff, cheap laundry service and good shower.

the laundry service was very reasonably priced

great value laundry service, comfy bed

quick laundry service

central location but in quiet area, clean, affordable, good wifi, breakfast options, nice gardens and resting

laundry service was also quick and well

nice sauna temascal , good price, free parking, very good attention

laundry service was quick

the kitchen was very helpful for preparing a simple meal.

(if you book directly, the breakfast is inccluded)

great wifi

breakfast buffet is lovely but choices could be bigger. wifi is not the best.

wifi was great for taking

- great balcony (candles, blankets included) - tea and coffee in the morning available including room service

but what really helped us was the kids house, my daughter loved it there

the restaurant and the bar where not the best.

beds are very confortable and good and soft pillows we didn t use all the facilities, such as gym, sauna,

playground (without the kids club) needs benches/sitting possibilities with tables for drinks, shade and is

the hotel was a perfect place to stay with kids, we spent our afternoons at the pool

loud music at night from bar above

accommodating staff, comfy bed, convenient location, clean private room with bathroom, basic breakfast included

kitchen refrigerator, stove, micro, utensils

the glass walla (essentially) don't block out any of the sound from the streets and bar right above the hostel

breakfast is delicious

large room with balcon quiet at night good place for family with children pool

wifi was a bit slow and kept dropping out but that may the case for the whole area.

no ac in rooms, pool wasn t available

the pool area is sheltered from wind and it s pretty quiet in the rooms

nice to have a pool to swim after a long travel day

even after we checked out, they graciously allowed us to continue using the pool facilities and provided us

pool was constantly dirty, my kids were not able to enjoy it

too much noise from the parking lot that is in the back part of the hotel

parking, not like usa accommodations

there is a pool table, fuse ball and air hockey all free

i felt safe using the parking as well

location is close to where to take the boat. friendly staff. free parking.

we got our laundry done here with a 24-hour turnaround

the wifi didn t work well in the room

friendly staff, off street parking, clean rooms, hot water

the kitchen was nice

nice room outside the center. they also have a kitchen on the rooftop, which is well equiped.

kitchen only had one broken cup

it has a little kitchen where you can prepare your own food

the use of the kitchen was very helpful in saving costs on meals

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

the view is really amazing!! nice breakfast

breakfast is available but opened too late for us since most of the touristic activites start quite

options very limited to non-existent, wifi only in reception area, staff not on site all the time, hard to make

there is no breakfast provided and/or available in the morning

liked the proximity of the main tourist attractions and early check in

the breakfast was great and the wifi was good enough for a skype call

wifi is good in my second floor room

free parking was available as advertised, and breakfast was included

was friendly and attentive, there was free drinking water and in guatemalan terms good wifi

wifi was good, beds were comfortable, showers had hot water

spacious clean room, delicious breakfast, free parking inside the property

also the parking is not under roof

the breakfast was delicious and included for us

the girls running the kitchen are very loud, waking us up early in the morning.

it wasn't quiet, i never found the wifi password, loud neighbors.

location was ok to sleep but parking was inconvenient because we had to go to another location to park , located

hotel, 3-4 star quality, wonderful staff, strong wifi, hot water

parking is included on site, but the path to the hotel is very narrow

parking - the hotel is found down a very narrow corridor that can barely fit a small car

very clean room, good wifi, kitchen, nice rooftop

wifi didn't work very well on iphone - fine on other devices

and a big fridge, set back away from main road so a lot less noise ,hot water and in house laundry service

kitchen is available from 7:30 - 22:30

clean room, ok wifi, hot shower

we were allowed to use the kitchen downstairs to make food before we left which was amazing

the top floor so had great views and although very basic, we had everything we needed, including kitchen facilities

wifi for room 303 was not working or atheist the given password didn't work

shower was lukewarm and the wifi was slow

the only downside was the wifi was very off and on in our room.

my room was good equipped, hot water in shower, nice breakfast

wanted a value stay for 2 nights, away from the bar scene, with a pool and a kitchen

parking was provided which felt good

room and swimming pool very

dirty, the smell was awful, no amenities, no restaurant and no kitchen, too far from the town to walk, yet

the apartments are cozy and the kitchen well equipped

wouild have liked: kitchen towels and a mop since theres none provided it's hard to keep it clean and bath mat

the wifi needs some improvement as well

spacious room (as there was a bedroom with adjoining kitchen/salon), for an affordable price

wifi a bit weak

although two people are doing their laundry in the lake, it is crystal clear water

the bar upstairs kept blasting music the entire afternoon until late in the

the view from the rooftop bar was amazing and we had dinner in the restaurant and the food and service were

very friendly stuff. great view. kitchen

pool a bit dirty

location, super friendly owner, private parking space which was included in the price

cozy, cheap, good pool, amazing location, super kind and helpful staff

location is great and a good parking is included.

the staff is just amazing, place is very clean, there is a pool in the hotel and another facing the lake just

location pool staff

that you could see from the rooftop the lake was cool and breakfast was good.location good

wifi didnt work 1 day , breakfast start at 9

wifi didnt work 1 day , breakfast start at 9

the pool was clean and really refreshing on hot days

- bright room - comfortable bed - small nice gym

the loud music from the gym next door.

the staff are fantastic, so friendly & helpful nothing is too much trouble, did our laundry for us for a great

there s also a well-equipped gym they give you passes to which is next door to the hotel

breakfast out of the city and then super quiet - but still nearby ( 15 min walking) easy and early check in hot

it also included a great size breakfast

garden setting, excellent breakfast, lovely hosts and good location - easy 10 mins walk into town

beautiful beach, nice, quiet room, great breakfast, nice owner

felix is a gentleman, love the place. breakfast excellent

m a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good (eggs, pancakes

the breakfast area was not really clean, and overall the place looks a little run down.

i was to leave very early so they cooked my breakfast the night before to accommodate

breakfast, staff, and facilities were amazing

the free breakfast (eggs, pancakes and banana) was very yummy, and the coffee always hot and fresh

good breakfast of eggs, banana and pancakes

highly recommended for any travellers coming to lake atitlan, the hosts are super nice and the breakfast is

the breakfast is the real highlight fantastic pancakes and banana with a side of egg

had my laundry done by the hotel, and they lost my pants

room, clean & well looked after, quieter that the lake front, good kitchen to make breakfast, helpful staff,

lovely hot shower and best of all an early check in

the location and the room anddd the laundry

super pleasant - excellent service, great recommendations, superb morning sunrise tour, arranged laundry for us

you'll also get a good breakfast

very kind staff, great breakfast! absolutely worth the money :)

homemade breakfast on the top deck was great!

) breakfast of pancakes, eggs and banana

breakfast was very

the breakfast is simple but perfect, the family are very kind, great views.

nice breakfast, free purified water, great location

breakfast of pancakes and fruit and coffee was a nice way to start every day

although it wasnt mentioned on the page, breakfast was included

ry central but still quiet) - highly recommend

restaurant with high quality food and drinks, and the thermal pool absolutely stood out, the kids particularly

the bar and restaurant service and food/drinks were excellent

i did not like the wifi, the signal was extremely poor in our room, i recommend wifi extender.

reduced a star because of spotty wifi

stylish decorations, comfortable beds, clean, nice pools for the kids, nice familyf riendly place

slow wifi

amazing location, view, delicious breakfast and overall proximity to everything!

the view is spectacular from the top floor and best of all - there is a full kitchen so you can save if you

it was really nice to have a kitchen upstairs and a hot water kettle to make myself tea

had but to note that breakfast and the shared kitchen is on the rooftop so you ll get your steps

was very clean and kitchen was spacious and had all we needed

wifi works great and booking tours or an airport shuttle is also possible without problems

nice building. good parking.

staff is very nice! hot water en wifi work good enough for working. location perfect!

aircon and wifi worked perfectly

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

view of the lake, the pool was beautiful to swim in

hot water, amazing breakfast included, great yoga classes, good food, super nice staff in the pool

breakfast was good, the hotel was beautiful and the view was breathtaking

they also provided wifi and netflix's

good and diverse breakfast and tasty coffee

also bar tenders and their friends seemed too busy having fun to serve you

bar next to pool that serves best margaritas ever (thanks to christian)

i could not ask for more, most beautiful surroundings/views, great breakfast and relaxed atmosphere by the pool

breakfast was excellent and such a beautiful place to sit and eat, looking at the amazing view

from the delicious breakfast every morning on the deck overlooking the lake, to the poolside bar with breathtaking

a bad experience with the hotel doing laundry

views, kid staff, private boat launch, great location, informational, free kayaks, free breakfast

i ate at the restaurant for my free breakfast and for dinners

pool was not working and there was no information about it

spa was out of action, you had to pay for the sauna

so much anything to dislike, but they will need to carry out maintenance to pool area soon

we enjoyed the food both at breakfast and dinner

we stayed on the higher level rooms located 150 steps up, near to the infinity pool and jacuzzi

breakfast is incredibly mediocre given what they charge

wifi is extremely weak in all areas (room, reception, restaurant :(

great wifi

located really close to the main pier / water front where all the shops are and parking space included for our

very close to the center. had parking and good breakfast. staff was very nice

breakfast was great

structure has a good organization with rooms and outside common areas they offer a breakfast in the morning

very close to the center. had parking and good breakfast. staff was very nice

-breakfast was pretty good

strong wifi

there's also a very spacious kitchen if you wanna make your own food

sauna, and airport shuttle, we borrowed books from the lending library and used the guest kitchen

there is a big shared kitchen (only vegetarian cooking allowed), a yoga platform/gym and the most adorable wood

mayan sauna, plenty of outdoor seating/chill out areas, reasonably priced drinks/food, clean kitchen available

wonderful garden easy friendly check in good wifi comfortable bed

wifi is blazing fast

kitchen

the place being so awesome i wished there was a spa pool

pretty garden area, and nice kitchen facility to share

the kids enjoyed the pool

good pool and access to the lake

wifi in the bedrooms didn t work while we were there so it was inconvenient to have to walk down

pool too cold to use, restaurant staff inattentive.

excellent food. very nice outdoor pool. lovely paths down to the lake.