grounds, restaurant has an amazing view, pool and kayaks

the road on one side is very loud with motorbikes, kids, shouting

the room was adequate, clean with comfortable beds and good wifi and a comfortable little sitting area in front

breakfast was amazing

the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast, the beds

breakfast was good as well

place was large and the kitchen was well appointed

a bad place but it needs work on various areas: reception, kitchen and availability of food (better menu), needs

staff, parking and location

parking is very steep and narrow, sometimes i had to get up in the morning to allow someone else to

two parking spots are available underneath so it is first in, best dressed

stayed many times, the remodeled the kitchen which as complete before but now is even nicer

) was incredibly friendly and laughed at my friend and i getting into the cold, cold pool

they have a kitchen up the stairs

the place being so awesome i wished there was a spa pool

nice pool

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service,

wifi in the bedrooms didn t work while we were there so it was inconvenient to have to walk down

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

also no wifi

the pool is fantastic for kids

i had to point out one thing is that they promote a particular pool a lot as there are two but it seems to be

s unfair to charge the full price of a chapin breakfast when the continental breakfast is included

continental breakfast included was quite poor, comparing the quality of food given in the restaurants

we enjoyed the food both at breakfast and dinner

we particularly liked the upper house rooms with your own pool area

the pool was beautiful and really the only issue with the hotel is the very steep road up

we loved the views from our balcony and the many pic opportunities at the pool

the staff, the food, the view, the pool

parking

the pool area is heavenly, the restaurant has really good food, but what really makes this place is the

free breakfast was huge and tasted amazing

hotel: nice pool

great breakfast

swimming and spa pools both

the breakfast is a little small for a nice start in the day.

the included breakfast was great

the apartments are cozy and the kitchen well equipped

really nice staff, lovely view, well-equipped kitchen.

dirty, the smell was awful, no amenities, no restaurant and no kitchen, too far from the town to walk, yet

very clean. quiet. excellent view of the lake. lot's of parking. 24 hour front desk.

spacious room (as there was a bedroom with adjoining kitchen/salon), for an affordable price

wifi was not working until i restarted the router outside the room

the location was good. there was a game room with pool.

even after we checked out, they graciously allowed us to continue using the pool facilities and provided us

pool was constantly dirty, my kids were not able to enjoy it

don t bother with the pool

we got our laundry done here with a 24-hour turnaround

friendly staff, off street parking, clean rooms, hot water

i felt safe using the parking as well

the wifi didn t work well in the room

location is close to where to take the boat. friendly staff. free parking.

the food, the view, the lake, the pool, basically everything!

the restaurant and the bar where not the best.

the lounge chairs by the pool could have been cleaner and the gym was quite dirty

clean, great location. staff was super friendly. great pi for families and kids!

it has parking, two elevators and the suite had an amazing view of the lake

the kitchen was very helpful for preparing a simple meal.

the hotel offers free parking, which is a block away

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

overcharged for a load of laundry ($17)

in from antigua and all my plans were messed up - they responded when i had my 5 minutes of wifi and totally

wifi was unreliable, and by unreliable i mean virtually nonexistent

wifi connection

location amazingfriendly staff a pet parot lovely seating area hot showers

the location is great, the laundry service was quick and clean, and the staff were friendly

the communal kitchen was great and well maintained to prepare your own meals

a ceiling fan -2 shared bathrooms on the ground floor with toilets + very good & warm showers -wifi worked well

they also will do your laundry for a fee and serve a great breakfast menu each day again as an extra cost but

no pool or many sunny areas to sit in.

clean rooms, good location, quieter location than some, restaurant on the property, did my laundry quickly

i really liked the wifi signal

a swimming pool is missing

parking is available, wifi is very very spotty

free car parking

they have a small kids that s my daughter got to enjoy at the end of our day

excellent small cafe on the grounds and a beautiful infinity pool overlooking the lake

however you can also benefit from it and enter the hotel's cafe and bar not being a

also breakfast included for the price was amazing and very yummy

however, it was still loud, a bar above, loud people in the middle of the night going back to their rooms after

free breakfast

good location and good breakfast.

the glass walla (essentially) don't block out any of the sound from the streets and bar right above the hostel

room service no tea/coffee facilities in room gardening machinery is noisy and starts early garden

hot water runs out pretty quickly in the morning bad wifi

view is spectacular and there is a lovely swimming pool and jacuzzi to soak in after hiking all around and going

this hotel was favorite for our kids, because pool was very nice, they could walk the gardens and also interact

place was uniquely decorated, the gardens were full of birds, the view from the restaurant and pool to the lake

was wonderful , room was very clean and suprisingly large, hot water which was great , the chapin breakfast and

the only downside was the wifi was very off and on in our room.

accommodating, helpful and always happy to answer questions, assist with arranging things like laundry and

in the city, the cristobal colon bus station, the rooms are suites, spotless clean, and the breakfast here would

the day starts off with excellent guatemalan coffee and moves to a wonderful, traditional breakfast of eggs,

large room with balcon quiet at night good place for family with children pool

the water in the pool was very cool, almost cold

no ac in rooms, pool wasn t available

lovely pool

the pool area is sheltered from wind and it s pretty quiet in the rooms

location,laundry

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

good wifi, staff was kind and helpfull(in spanish), nice common area, comfortable beds, hot showers,

loved having access to a clean and functioning kitchen

location & roof terrace was amazing. well equipped kitchen and very friendly and helpful staff.

parking far from hotel

ants in the bathroom and unstable wifi connection

bad wifi, accessibility to drinking water, cockroach

parking is included on site, but the path to the hotel is very narrow

parking - the hotel is found down a very narrow corridor that can barely fit a small car

great breakfast

the room was large with a kitchenette

also the parking is not under roof

comfortable and quiet. breakfast was delicious ud83dude0b

breakfast was delicious

wifi was not good, a lot of loud noises from dogs on the street.

wifi is good in my second floor room

liked the proximity of the main tourist attractions and early check in

had to cancel the reservation because there were issues with the parking spaces and they couldn't arrange any

wifi was good in the room

the top floor so had great views and although very basic, we had everything we needed, including kitchen facilities

we were allowed to use the kitchen downstairs to make food before we left which was amazing

shower was lukewarm and the wifi was slow

wifi for room 303 was not working or atheist the given password didn't work

bathrooms and kitchen could use some updating

the kitchen is dated

our room was amazing, actually was a 2 story apartment with full kitchen and patio area

it had breakfast included there 3 simple option which were all good

no dinner, no laundry service, jacuzzi was out of service when we went

breakfast was amazing

the breakfast was humble

breakfast great, part of nature reserve - very cool to hike, see monkeys, walk across jungle

breakfast was included and delicious

lot of natural light, silence,comfortable bed, towels and strong wifi

i was to leave very early so they cooked my breakfast the night before to accommodate

m a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good (eggs, pancakes

the breakfast area was not really clean, and overall the place looks a little run down.

our kids (teenagers) loved the family style dinners meeting other travellers

went to this hostel with my adult kids and husband and we really enjoyed it

english is main language as bar area staffed by travelling volunteers

went to this hostel with my adult kids and husband and we really enjoyed it

we saw families with small kids, backpackers and elderly people so the place can receive any type of traveler

the kitchen was pretty well stocked and had everything we needed

the outdoor kitchen was perfect

the wifi was satellite but didn t work except for from a few specific places.

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking

however,the bar is opened til 9:30 p

wifi works pretty good most of the time

wifi in my room it pretty weak.

the wifi can be spotty at times

wifi is a bit slow in the rooms

its quiet location, friendly owner, easy communication and great breakfast.

relaxing place away from all the buzz. nice breakfast.

garden setting, excellent breakfast, lovely hosts and good location - easy 10 mins walk into town

cannot beat the value for money - great hosts, great breakfast, beautiful garden, clean and comfortable

beautiful beach, nice, quiet room, great breakfast, nice owner

would have liked to have wifi in my room, but i was able to get it out on the hotel's rooftop deck, which was

wifi didn t work in my room (room 14 with the bunk beds), but did in the lobby and some areas of

good shower with really hot water and mostly wifi is good too

they alsomhave a big, fully equipped kitchen

the kitchen was well equipped, everything worked perfectly, there was free bottled water, wifi worked perfectly

secondly there are ants in the room and bugs all over the kitchen and common area

the kitchen is very dirty

the wifi didn't work at all while we were there

kitchen was not clean

loved staying in the cabin, having use of the kitchen, free use of kayaks

breakfast was amazing with a great view

you can even play chess and golf if you desire

breakfast overlooking the lake was a real treat

breakfast is outstanding as were our dinners - we ate there every night

there is also an additional bar next to the accommodation where you can eat and drink during the day

pool a bit dirty

to no wifi in any area

the wifi was terrible on an off most of the time , when on it was the lowest signal barely working my

hotel has a new pool in a nice area in front of the lake (behind the parking) right there we enjoyed the rising

swimming pool, sauna, jacuzzi, free water

wifi didnt work 1 day , breakfast start at 9

wifi didnt work 1 day , breakfast start at 9

location pool staff

that you could see from the rooftop the lake was cool and breakfast was good.location good

wifi is not even bad, its nonexistent

+ supernice staff, perfect breakfast, gym, pool, clean, view. reccomended! - none

really great hotel. good breakfast, comfy, clean and great wifi & tv.

+ supernice staff, perfect breakfast, gym, pool, clean, view. reccomended! - none

nice balcony with views of the surrounding scenery (not lake views), really nice rooftop terrace, gym, and

and the breakfast was sooo good

the breakfast was delicious (please get the chilaquiles)

the views and amenities were super nice especially the bluetooth speaker and fireplace

haha the breakfast each morning was phenomenal

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

value for the location, free breakfast & kitchen facilities

highly recommended for any travellers coming to lake atitlan, the hosts are super nice and the breakfast is

breakfast, staff, and facilities were amazing

good breakfast of eggs, banana and pancakes

delicious and free breakfast

parking access

the room was spacious and the parking was great to have.

they even have a kitchen and free drinking water

kitchen with drinking water and very good coffee

they even have a gym with free weights and some cardio stuff on the roof with a great view

as a 5 star hotel which is not for the following reasons: - no amenities - poor wifi (doesn t work on terrace

) breakfast of pancakes, eggs and banana

wifi was good and available in all rooms and public spaces

breakfast is included, and the view from the terrace is incredible

you'll also get a good breakfast

wifi very unstable

breakfast is simple but good: pancakes, fruit and coffee or tea

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

breakfast of pancakes and fruit and coffee was a nice way to start every day

the breakfast is simple but perfect, the family are very kind, great views.

the pancake breakfast on the rooftop with an amazing view was wonderful each morning

wifi in the room was bad, wifi around the hotel is sometimes good but mostly not, shower is fairly

is very friendly, the location is central, the hotel is clean, the terraces are very nice, the wifi is fast,

lake views from upper floor room, hot included breakfast prepared by two lovely mayan ladies in costume, endless

nice kitchen

it was really nice to have a kitchen upstairs and a hot water kettle to make myself tea

wifi was out more than it was working and the hot water in the shower was delicate and lacking

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

nice parking lot and view

good wifi

the wifi is a bit weak

was very clean and kitchen was spacious and had all we needed

property is poorly design and the amount of noise from other rooms, halls and kitchen can get annoying

our room was next door to the kitchen and extremely loud with music and chatter from the staff.

we had parking for our car

wifi was really unreliable even in the common areas, and non-existent in our room

the wifi strength was good

inclusive breakfast was amazing and honestly exceeded my expectations

the pool area is beautiful, very instagramable and so nice to spend the day by the pool bar grabbing a

the pool area is amazing too

only issue was wifi was spotty and had to go to cafes to work.

beds, rooms are a great size, the pool and bar area is lovely to sit at, especially with the lake view

loved the free breakfast, staff and the view from the hostel

the showers are good, strong wifi and nice breakfast

friendly staff, beautifull location and nice breakfast

i loved the parking spot and all the facilities

breakfast is delicious, there are lots of activities to do both in the hostel and around town

wifi was excellent even up in the room

flowers everywhere even on the breakfast buffet, which was so delicious

- great balcony (candles, blankets included) - tea and coffee in the morning available including room service

room too close to the kitchen so was a bit noisy.

we had two rooms, each with their own bathroom and we also had a kitchen and a private sitting out area

also, our room was next to the restaurant kitchen and next door to another bar that had music

also my room was right next to a bar that played loud live music until 10pm followed by another 30-60mins of

2 out of our 3 days here the power, wifi, fans, showers and sinks go out frequently for hours even though the

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

the pool and jacuzzi very clean

breakfast was delicious

the hot water was not that hot and the wifi doesn t work that well.

breakfast was really generous and the evening meal delicious

breakfast was tasty and often included 3-4 options

great breakfast included and free drinking water

the kitchen area is very small and other guests weren t cleaning up after themselves which is

the kitchen has no running water and is quite dirty

i enjoyed the rooftop patio with shared kitchen there

wifi meant going to cafe daily for working

the use of the kitchen was very helpful in saving costs on meals

staff are helpful and friendly breakfast was great large room

good breakfast and clean

-breakfast was pretty good

very close to the center. had parking and good breakfast. staff was very nice

on the vegetarian options for breakfast