grounds, restaurant has an amazing view, pool and kayaks

the road on one side is very loud with motorbikes, kids, shouting

the room was adequate, clean with comfortable beds and good wifi and a comfortable little sitting area in front

breakfast was amazing

the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast, the beds

breakfast was good as well

place was large and the kitchen was well appointed

a bad place but it needs work on various areas: reception, kitchen and availability of food (better menu), needs

staff, parking and location

parking is very steep and narrow, sometimes i had to get up in the morning to allow someone else to

two parking spots are available underneath so it is first in, best dressed

stayed many times, the remodeled the kitchen which as complete before but now is even nicer

) was incredibly friendly and laughed at my friend and i getting into the cold, cold pool

they have a kitchen up the stairs

the place being so awesome i wished there was a spa pool

nice pool

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service,

wifi in the bedrooms didn t work while we were there so it was inconvenient to have to walk down

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

also no wifi

the pool is fantastic for kids

i had to point out one thing is that they promote a particular pool a lot as there are two but it seems to be

s unfair to charge the full price of a chapin breakfast when the continental breakfast is included

continental breakfast included was quite poor, comparing the quality of food given in the restaurants

we enjoyed the food both at breakfast and dinner

we particularly liked the upper house rooms with your own pool area

the pool was beautiful and really the only issue with the hotel is the very steep road up

we loved the views from our balcony and the many pic opportunities at the pool

the staff, the food, the view, the pool

parking

the pool area is heavenly, the restaurant has really good food, but what really makes this place is the

free breakfast was huge and tasted amazing

hotel: nice pool

great breakfast

swimming and spa pools both

the breakfast is a little small for a nice start in the day.

the included breakfast was great

the apartments are cozy and the kitchen well equipped

really nice staff, lovely view, well-equipped kitchen.

dirty, the smell was awful, no amenities, no restaurant and no kitchen, too far from the town to walk, yet

very clean. quiet. excellent view of the lake. lot's of parking. 24 hour front desk.

spacious room (as there was a bedroom with adjoining kitchen/salon), for an affordable price

wifi was not working until i restarted the router outside the room

the location was good. there was a game room with pool.

even after we checked out, they graciously allowed us to continue using the pool facilities and provided us

pool was constantly dirty, my kids were not able to enjoy it

don t bother with the pool

we got our laundry done here with a 24-hour turnaround

friendly staff, off street parking, clean rooms, hot water

i felt safe using the parking as well

the wifi didn t work well in the room

location is close to where to take the boat. friendly staff. free parking.

the food, the view, the lake, the pool, basically everything!

the restaurant and the bar where not the best.

the lounge chairs by the pool could have been cleaner and the gym was quite dirty

clean, great location. staff was super friendly. great pi for families and kids!

it has parking, two elevators and the suite had an amazing view of the lake

the kitchen was very helpful for preparing a simple meal.

the hotel offers free parking, which is a block away

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

overcharged for a load of laundry ($17)

in from antigua and all my plans were messed up - they responded when i had my 5 minutes of wifi and totally

wifi was unreliable, and by unreliable i mean virtually nonexistent

wifi connection

location amazingfriendly staff a pet parot lovely seating area hot showers

the location is great, the laundry service was quick and clean, and the staff were friendly

the communal kitchen was great and well maintained to prepare your own meals

a ceiling fan -2 shared bathrooms on the ground floor with toilets + very good & warm showers -wifi worked well

they also will do your laundry for a fee and serve a great breakfast menu each day again as an extra cost but

no pool or many sunny areas to sit in.

clean rooms, good location, quieter location than some, restaurant on the property, did my laundry quickly

i really liked the wifi signal

a swimming pool is missing

parking is available, wifi is very very spotty

free car parking

they have a small kids that s my daughter got to enjoy at the end of our day

excellent small cafe on the grounds and a beautiful infinity pool overlooking the lake

however you can also benefit from it and enter the hotel's cafe and bar not being a

also breakfast included for the price was amazing and very yummy

however, it was still loud, a bar above, loud people in the middle of the night going back to their rooms after

free breakfast

good location and good breakfast.

the glass walla (essentially) don't block out any of the sound from the streets and bar right above the hostel

room service no tea/coffee facilities in room gardening machinery is noisy and starts early garden

hot water runs out pretty quickly in the morning bad wifi

view is spectacular and there is a lovely swimming pool and jacuzzi to soak in after hiking all around and going

this hotel was favorite for our kids, because pool was very nice, they could walk the gardens and also interact

place was uniquely decorated, the gardens were full of birds, the view from the restaurant and pool to the lake

was wonderful , room was very clean and suprisingly large, hot water which was great , the chapin breakfast and

the only downside was the wifi was very off and on in our room.

accommodating, helpful and always happy to answer questions, assist with arranging things like laundry and

in the city, the cristobal colon bus station, the rooms are suites, spotless clean, and the breakfast here would

the day starts off with excellent guatemalan coffee and moves to a wonderful, traditional breakfast of eggs,

large room with balcon quiet at night good place for family with children pool

the water in the pool was very cool, almost cold

no ac in rooms, pool wasn t available

lovely pool

the pool area is sheltered from wind and it s pretty quiet in the rooms

location,laundry

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

good wifi, staff was kind and helpfull(in spanish), nice common area, comfortable beds, hot showers,

loved having access to a clean and functioning kitchen

location & roof terrace was amazing. well equipped kitchen and very friendly and helpful staff.

parking far from hotel

ants in the bathroom and unstable wifi connection

bad wifi, accessibility to drinking water, cockroach

parking is included on site, but the path to the hotel is very narrow

parking - the hotel is found down a very narrow corridor that can barely fit a small car

great breakfast

the room was large with a kitchenette

also the parking is not under roof

comfortable and quiet. breakfast was delicious ud83dude0b

breakfast was delicious

wifi was not good, a lot of loud noises from dogs on the street.

wifi is good in my second floor room

liked the proximity of the main tourist attractions and early check in

had to cancel the reservation because there were issues with the parking spaces and they couldn't arrange any

wifi was good in the room

the top floor so had great views and although very basic, we had everything we needed, including kitchen facilities

we were allowed to use the kitchen downstairs to make food before we left which was amazing

shower was lukewarm and the wifi was slow

wifi for room 303 was not working or atheist the given password didn't work

bathrooms and kitchen could use some updating

the kitchen is dated

our room was amazing, actually was a 2 story apartment with full kitchen and patio area

it had breakfast included there 3 simple option which were all good

no dinner, no laundry service, jacuzzi was out of service when we went

breakfast was amazing

the breakfast was humble

breakfast great, part of nature reserve - very cool to hike, see monkeys, walk across jungle

breakfast was included and delicious

lot of natural light, silence,comfortable bed, towels and strong wifi

i was to leave very early so they cooked my breakfast the night before to accommodate

m a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good (eggs, pancakes

the breakfast area was not really clean, and overall the place looks a little run down.

our kids (teenagers) loved the family style dinners meeting other travellers

went to this hostel with my adult kids and husband and we really enjoyed it

english is main language as bar area staffed by travelling volunteers

went to this hostel with my adult kids and husband and we really enjoyed it

we saw families with small kids, backpackers and elderly people so the place can receive any type of traveler

the kitchen was pretty well stocked and had everything we needed

the outdoor kitchen was perfect

the wifi was satellite but didn t work except for from a few specific places.

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking

however,the bar is opened til 9:30 p

wifi works pretty good most of the time

wifi in my room it pretty weak.

the wifi can be spotty at times

wifi is a bit slow in the rooms

wifi upload could be faster :) - no keys from main entrance, if you wanna go out or in, you alwas

cannot beat the value for money - great hosts, great breakfast, beautiful garden, clean and comfortable

felix is a gentleman, love the place. breakfast excellent

garden setting, excellent breakfast, lovely hosts and good location - easy 10 mins walk into town

beautiful gardens, nice staff, good wifi, quiet at night.

the bar upstairs kept blasting music the entire afternoon until late in the

location is perfect, next to the lake, 10 minutes walking distance from the bar area, which makes the hotel

the cleaning staff did not cleaned the plates from the room service we had the first night, and did not change

there is a big share kitchen, very big terrace with beautiful wiev on a whole lake

it has a shared kitchen so we had the opportunity to cook our breakfast everyday

front gate was a bit tricky (just get staff to show you how) and a few lingering pests in the kitchen, normal

to use the kitchen to cook meals, incredible lounge area with exquisite view and lake accrssibility

secondly there are ants in the room and bugs all over the kitchen and common area

kitchen was not clean

loved staying in the cabin, having use of the kitchen, free use of kayaks

good wifi, hot water

breakfast and dinner was excellent every day

the amenities are perfect, hot water, wifi, softest bedlinen,

breakfast overlooking the lake was a real treat

breakfast was amazing with a great view

wifi access is very poor but didn't bother us much

pool very clean and warm

swimming pool, sauna, jacuzzi, free water

pool a bit dirty

hotel has a new pool in a nice area in front of the lake (behind the parking) right there we enjoyed the rising

wifi didnt work 1 day , breakfast start at 9

that you could see from the rooftop the lake was cool and breakfast was good.location good

wifi didnt work 1 day , breakfast start at 9

location pool staff

wifi was a bit patchy, but i could hotspot on my phone fine

gym included

the loud music from the gym next door.

nice balcony with views of the surrounding scenery (not lake views), really nice rooftop terrace, gym, and

parking

the views and amenities were super nice especially the bluetooth speaker and fireplace

the breakfast was delicious (please get the chilaquiles)

room was beautiful and we had a good time at the pool

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

haha the breakfast each morning was phenomenal

good breakfast of eggs, banana and pancakes

highly recommended for any travellers coming to lake atitlan, the hosts are super nice and the breakfast is

delicious and free breakfast

very nice experience, the staff was always very friendly, the breakfast delicious, the garden very nice and the

value for the location, free breakfast & kitchen facilities

the room was spacious and the parking was great to have.

decent wifi

the wifi

lovely hot shower and best of all an early check in

clean. comfortable bed. nice gym and shared kitchen on the roof terrace. super friendly staff.

couldn t believe my eyes as i ate breakfast

breakfast was good, it was the same thing both days we were there but it did the trick

homemade breakfast on the top deck was great!

breakfast, coffee, free water wifi worked - terrace has great view.

) breakfast of pancakes, eggs and banana

wifi very unstable

good breakfast, the very best location, 5 minutes max, walking from where the boat lets you off

breakfast of pancakes and fruit and coffee was a nice way to start every day

breakfast is simple but good: pancakes, fruit and coffee or tea

breakfast included was really nice

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

breakfast is also reasonable within the price you are paying and staff was very friendly too

anything about it because it comes from the town: take your ear plugs) breakfast was too simple wifi was a little

had but to note that breakfast and the shared kitchen is on the rooftop so you ll get your steps

nice kitchen

helpful employees, location, perfect roof bar/kitchen, perfect roof view, close the boat piere,

aircon and wifi worked perfectly

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

wifi was out more than it was working and the hot water in the shower was delicate and lacking

you want a room service you have to ask for it each day

they can also book tours for you and they offer a laundry service

was very clean and kitchen was spacious and had all we needed

pool was tiny

beach front helpful receptionist stable wifi

they close the kitchen and bar at 7 pm

pool area and private beach were great

the wifi strength was good

only issue was wifi was spotty and had to go to cafes to work.

i didn t like that we had to ask for the wifi.

fault if the resort, but there was a very loud bar with a band next door

the pool area is beautiful, very instagramable and so nice to spend the day by the pool bar grabbing a

the pool was amazing, and i personally really enjoyed the hammocks :) it was also nice to have the

loved the free breakfast, staff and the view from the hostel

amazing breakfast, location and vibe

the showers are good, strong wifi and nice breakfast

i had a great breakfast every morning

so beautiful to sit down at the bar and look out across the lake

the room service

wifi doesn't reliably reach the outlying rooms.

they have a spa although the front desk staff didn t say anything about it

breakfast was simple, but the breakfast muffin is the most delicious muffin i ve ever had

small imperfections, like the wifi wasn t always working, the windows didn t close properly, but nothing

the pool is nice but it's pretty small and not many sun loungers

there is a bar right next door which has loud music / karaoke / open mic although it does close at 10pm the

spa was not 100% functional and sometimes food would take too much time to arive

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

the pool could use an update. it wasn t very inviting to swim in.

loved everything at this amazing hotel from staff to cleanness, good food and breakfast, fires at night amazing

spa was out of action, you had to pay for the sauna

the wifi on the rooms was bad.

on top of that, their swimming pool does not meet the promising pictures

), use the canoes and there is also a laundry service

the kitchen area is very small and other guests weren t cleaning up after themselves which is

and quiet reserve and the village center, the comfortable room, the well equipped and specious kitchen and roof

wifi meant going to cafe daily for working

new hotel, great beds, good wifi, private rooms with own bathroom, kind receptionist

the kitchen has no running water and is quite dirty

-breakfast was pretty good

structure has a good organization with rooms and outside common areas they offer a breakfast in the morning

good breakfast and clean

the location was good with beautiful views of the lake. the breakfast was excellent.

breakfast was great