the wifi signal is spot on everywhere

no wifi in room

the wifi can be spotty at times

be more well serviced in terms of having some staff come check up on you frequently, service your bar orders

just not being able to have food pass 8 o clock. a snack bar there would be good

the wifi was satellite but didn t work except for from a few specific places.

we loved sitting in the outdoor kitchen, which was very well stocked, unfortunately it was too windy and cold

nice furnished kitchen area with patio

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking

the outdoor kitchen has a refrigerator and a two burner stove top

secondly there are ants in the room and bugs all over the kitchen and common area

the kitchen is very dirty

front gate was a bit tricky (just get staff to show you how) and a few lingering pests in the kitchen, normal

you can t use the kitchen, you even have to pay for boiled water if you are wanting to make a tea

kitchen was not clean

breakfast is outstanding as were our dinners - we ate there every night

pet friendly, projector and screen, bbq area, natural pools (certain time of the year) - much more

the bar is amazing: make sure to order a smoked old fashioned

the views from the rooms and the bar are just amazing and you could spend all day looking out at the lake and

people and 2 beautiful dogs (one which will keep you safe ate night by accompanying you from the bar to the

bar needs to keep more tanqueray gin on hand, but the staff is open to instruction related to how

not the best wifi connection incase you need to work online!

we saw families with small kids, backpackers and elderly people so the place can receive any type of traveler

as i have adopted kids of color that is not something i appreciate

wifi is only in one communal place

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

the breakfast was delicious (please get the chilaquiles)

the views and amenities were super nice especially the bluetooth speaker and fireplace

i looked forward to coming home each night and relaxing in the pool and room

and the breakfast was sooo good

the rooms are tiny, the wifi is weak inside, there s no shower curtain so it gets messy, and in my room there

luckily, the lady working in the kitchen was cleaning up an offer to make us a fried egg and cheese sandwich,

the wifi was not as strong in the room as it was at the beach bar

pool area and private beach were great

free parking

had no wifi for the first night and then the second night only by the kitchen in the common area

staff was incredibly, lake access was great, the free breakfast lovely.

friendly staff, beautifull location and nice breakfast

great hostel, very nice staff. breakfast is amazing !

so beautiful to sit down at the bar and look out across the lake

the bar service was great

the pool is nice but it's pretty small and not many sun loungers

2 out of our 3 days here the power, wifi, fans, showers and sinks go out frequently for hours even though the

also my room was right next to a bar that played loud live music until 10pm followed by another 30-60mins of

the pool could use an update. it wasn t very inviting to swim in.

property, very comfortable rooms and great kitchen facilities

wifi doesn't reliably reach the outlying rooms.

we had two rooms, each with their own bathroom and we also had a kitchen and a private sitting out area

comfy king bed and a stocked kitchenette and little balcony to enjoy your coffee

breakfast was simple, but the breakfast muffin is the most delicious muffin i ve ever had

wifi meant going to cafe daily for working

nice room outside the center. they also have a kitchen on the rooftop, which is well equiped.

the use of the kitchen was very helpful in saving costs on meals

the kitchen has no running water and is quite dirty

the kitchen area is very small and other guests weren t cleaning up after themselves which is

breakfast is provided at a low cost and is delicious

there is no breakfast provided and/or available in the morning

breakfast is available but opened too late for us since most of the touristic activites start quite

the third was a verrry weak wifi connection

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

m a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good (eggs, pancakes

the breakfast area was not really clean, and overall the place looks a little run down.

i was to leave very early so they cooked my breakfast the night before to accommodate

good breakfast served in the morning. excellent location. the owner was very nice and welcoming.

its quiet location, friendly owner, easy communication and great breakfast.

really cheap considering the other prices within san pedro and also the excellent breakfast that is included

it also included a great size breakfast

breakfast out of the city and then super quiet - but still nearby ( 15 min walking) easy and early check in hot

location is perfect, next to the lake, 10 minutes walking distance from the bar area, which makes the hotel

wifi did not work on the second floor.

beers expensive in the bar onsite

solid wifi

wifi is good for working

location, super friendly owner, private parking space which was included in the price

wifi good

i never got the wifi to work

the staff is just amazing, place is very clean, there is a pool in the hotel and another facing the lake just

pool was honestly too cold for swimming but not much they can do about that

location pool staff

that you could see from the rooftop the lake was cool and breakfast was good.location good

wifi didnt work 1 day , breakfast start at 9

wifi didnt work 1 day , breakfast start at 9

bed is so comfortable, the sheets were clean, the shower has hot water, the place has parking lot, it has gym

i did not go in the pool but the pool/garden area is really nice to relax

is a bar close and they have load music on, but usually it stopped around 20 pm

nice balcony with views of the surrounding scenery (not lake views), really nice rooftop terrace, gym, and

parking

the breakfast is the real highlight fantastic pancakes and banana with a side of egg

delicious and free breakfast

very nice experience, the staff was always very friendly, the breakfast delicious, the garden very nice and the

room, quiet, pleasant rest, delicious breakfast, very friendly staff i was able to rest well, i recommend

the free breakfast (eggs, pancakes and banana) was very yummy, and the coffee always hot and fresh

place, gym available, huge roof terrace, nice hammocks, great wifi, super relaxed, central enough, very

the kitchen is well stocked, super clean & so nice to use

most of the time we had no wifi in the room

good views from the rooftop where there is also a well equipped communal kitchen to be found

kitchen with drinking water and very good coffee

very kind staff, great breakfast! absolutely worth the money :)

sized room, comfy bed, private bathroom, hot water, a wonderful terrace where breakfast is served

) breakfast of pancakes, eggs and banana

loved the place, very organized, nice breakfast and great staff

breakfast was good, it was the same thing both days we were there but it did the trick

great breakfast, marvellous views from top terrace, good location from ferry dock & lovely staff

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

the breakfast is simple but perfect, the family are very kind, great views.

nice breakfast, free purified water, great location

breakfast included was really nice

the view is spectacular from the top floor and best of all - there is a full kitchen so you can save if you

nice kitchen

prepared by two lovely mayan ladies in costume, endless supply of free filtered water, use of kitchen

anything about it because it comes from the town: take your ear plugs) breakfast was too simple wifi was a little

the kitchen is up in level 5 so consider that if you have low mobility

was very clean and kitchen was spacious and had all we needed

they can also book tours for you and they offer a laundry service

super helpful and kind laundry service q20 per kilo

wifi wasnt great. they start cleaning very loudly early in the morning that wakes you up.

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

wifi worked pretty well from the room but worked perfectly from the balcony

staff is really helpful and our kids had lots of fun interacting with them

lower floor rooms in the back just look out on the parking lot

no wifi, no ac, you could hear everything from the outside, not a good value.

free car parking

wedding took place whilst we were there and only one waitress was in charge of the bar to the rest of us guests

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire

there is no wifi on the rooms, just in the lobby.

in fact they forced us to use their laundry service - which was expensive

wifi could have been better but i think this may a country-wide challenge rather than the hotel

room service was also not good

she gave us champagne upon our arrival and ensured everything was taken care of from our breakfast tickets to

great location, awesome vibe and pool

fault if the resort, but there was a very loud bar with a band next door

hot water, amazing breakfast included, great yoga classes, good food, super nice staff in the pool

the restaurant and bar had lots of choices

parking is included, but it is about 2 blocks away

has extremely weak wifi, had to rely on our cell phone signal for most things

wifi was good enought to was videos, but not movies

hot water was strong and wifi was just okay but better than most parts of guatemala

wifi was unreliable, and by unreliable i mean virtually nonexistent

was charged twice for a room service item and the rooms were very warm

noisy room. small parking space, too expensive meals , doesn't work the wifi on 5th floor.

clean, great location. staff was super friendly. great pi for families and kids!

excellent location, clean, has a gym, everything we needed.

the only thing would be the wifi was a bit slow.

the kitchen was very helpful for preparing a simple meal.

wifi was not working until i restarted the router outside the room

the pool was unusable, dirty and probably unhealthy

parking available

pool was dirty and not used

don t bother with the pool

location amazingfriendly staff a pet parot lovely seating area hot showers

they offered free tea and coffee and water, and had a small kitchen to use

the staff were very friendly and assisted with laundry and other documents that we needed printed

no room service on the second day (waste bins should really be emptied every day

it offers laundry services and the stuff is friendly and smiling

parking was kind of tight

laundry service was quick

however, inside is parking, and a beautiful, rambling courtyard, clean, charming, simple rooms, and a very nice

was very nice and helpful with any request from laundry service to transportation

it has private bathrooms and a great wifi connection

location is close to where to take the boat. friendly staff. free parking.

friendly staff, off street parking, clean rooms, hot water

have laundry services onsite

we got our laundry done here with a 24-hour turnaround

i felt safe using the parking as well

the pool was nice, everything was very clean

kitchen was stocked sufficiently

suites have kitchen, bbq, fridge and balcony

private beach, excelent view, the spa it is clouse becouse covid, the food it is excelent,

no restaurant or bar after 4pm

breakfast was fantastic

don't speak english, little services offered after 5:00pm, wifi not very efficient in the rooms

wish the restaurant was open earlier for breakfast and stayed open for dinner

breakfast was included and delicious

and wifi also seemed to turn off

staff we had were super friendly and even organised a take away breakfast for us

also breakfast included for the price was amazing and very yummy

accommodating staff, comfy bed, convenient location, clean private room with bathroom, basic breakfast included

the glass walla (essentially) don't block out any of the sound from the streets and bar right above the hostel

free breakfast

amazing, location, views, accommodation, staff, breakfast

pool was not working and there was no information about it

the wifi also did not work at all in the rooms, this could be due to fact our room was at far end so

on the water with a view of the lake, very clean, comfortable room, wifi, lots of amenities like boating, jacuzzi

i think the stuff should tell that everyone during the check in and also the wifi passwort

the water in the pool was very cool, almost cold

large room with balcon quiet at night good place for family with children pool

nice to have a pool to swim after a long travel day

wifi was a bit slow and kept dropping out but that may the case for the whole area.

the pool area is sheltered from wind and it s pretty quiet in the rooms

wifi very unstable

wifi was not good, a lot of loud noises from dogs on the street.

narrow street & tight parking. lots of neighborhood dog barking in the night

was hot water, good wifi, a good breakfast, and daniel and his family were accommodating and friendly

balcony room costs a little extra and just looks over a parking area

had to cancel the reservation because there were issues with the parking spaces and they couldn't arrange any

clean, comfortable with a good shower and excellent wifi, this was excellent value for money.

wifi was weak.

hotel, 3-4 star quality, wonderful staff, strong wifi, hot water

parking. it was difficult to get the car down the narrow road.

parking is included on site, but the path to the hotel is very narrow

breakfast was rather meager. kitchen staff must have had a slow start.

water, nice breakfast, comfy bed, strong wifi

we managed to get a good night sleep and breakfast after a day of flights- just what we needed

inside secure parking area

spacious clean room, delicious breakfast, free parking inside the property

good wifi, pretty hostel, nice outdoor area, amazing shower, good tv, kitchen area with free

wifi didn't work very well on iphone - fine on other devices

the room, the shared patio areas snd common kitchen were all very clean

loved having access to a clean and functioning kitchen

location & roof terrace was amazing. well equipped kitchen and very friendly and helpful staff.

good breakfast and clean

-breakfast was pretty good

structure has a good organization with rooms and outside common areas they offer a breakfast in the morning

very close to the center. had parking and good breakfast. staff was very nice

the location was good with beautiful views of the lake. the breakfast was excellent.

great wifi

located really close to the main pier / water front where all the shops are and parking space included for our

breakfast in the morning was delicious, and the staff were all incredibly friendly and helpful

the day starts off with excellent guatemalan coffee and moves to a wonderful, traditional breakfast of eggs,

room and swimming pool very

wanted a value stay for 2 nights, away from the bar scene, with a pool and a kitchen

pool was small, was low on water and filter system wasn't working great

we were allowed to use the kitchen downstairs to make food before we left which was amazing

the top floor so had great views and although very basic, we had everything we needed, including kitchen facilities

wifi for room 303 was not working or atheist the given password didn't work

shower was lukewarm and the wifi was slow

wifi was terrible, also they said there was warm water but there was just cold water or boiling

really nice staff, lovely view, well-equipped kitchen.

rooms are described as having a kitchen, but some are just kitchenettes

very clean. quiet. excellent view of the lake. lot's of parking. 24 hour front desk.

the bed was very comfortable and the equipped kitchen was a big plus

wifi was also slow

nice bungalows, eco-toilets & temazcal sauna community kitchen

mayan sauna, plenty of outdoor seating/chill out areas, reasonably priced drinks/food, clean kitchen available

they were all welcoming and helpful- we used the laundry services, massage, sauna, and airport shuttle, we

there is a big shared kitchen (only vegetarian cooking allowed), a yoga platform/gym and the most adorable wood

wifi is blazing fast

wifi did not reach to our room.

) was incredibly friendly and laughed at my friend and i getting into the cold, cold pool

the pool looked lovely and though we didn t get the chance to swim, it would have been a nice

they have a pool but it was cold at the time we visited, but we still sat around it and just put our feet in

the kids enjoyed the pool

pool was great and best of all, they have temascals you can book at no extra cost

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

the kids enjoyed the pool

excellent food. very nice outdoor pool. lovely paths down to the lake.

the hot pool

this hotel is a great place if you are interested in relaxing for an afternoon by the pool or in the courtyard

laundry service, very expensive.

we booked for 10 adults and 7 kids only 10 adults were covered for breakfast had to go to the front desk to

restaurant with high quality food and drinks, and the thermal pool absolutely stood out, the kids particularly

the resort was very clean, the restaurant was wonderful and the pool bar was phenomenal

darwin greeted us at the bar and not only gave us local tips but also other information when i asked, like

ask for more, most beautiful surroundings/views, great breakfast and relaxed atmosphere by the pool with refreshing

the wifi was nonexistent in our room

from the delicious breakfast every morning on the deck overlooking the lake, to the poolside bar with breathtaking

breakfast is incredibly mediocre given what they charge

we enjoyed the food both at breakfast and dinner

breakfast was a continental breakfast - which was just coffee, juice, two pats of butter and

the included breakfast is simply coffee, fruit and bread with jam

wifi is extremely weak in all areas (room, reception, restaurant :(