the wifi signal is spot on everywhere

no wifi in room

the wifi can be spotty at times

be more well serviced in terms of having some staff come check up on you frequently, service your bar orders

just not being able to have food pass 8 o clock. a snack bar there would be good

the wifi was satellite but didn t work except for from a few specific places.

we loved sitting in the outdoor kitchen, which was very well stocked, unfortunately it was too windy and cold

nice furnished kitchen area with patio

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking

the outdoor kitchen has a refrigerator and a two burner stove top

secondly there are ants in the room and bugs all over the kitchen and common area

the kitchen is very dirty

front gate was a bit tricky (just get staff to show you how) and a few lingering pests in the kitchen, normal

you can t use the kitchen, you even have to pay for boiled water if you are wanting to make a tea

kitchen was not clean

breakfast is outstanding as were our dinners - we ate there every night

pet friendly, projector and screen, bbq area, natural pools (certain time of the year) - much more

the bar is amazing: make sure to order a smoked old fashioned

the views from the rooms and the bar are just amazing and you could spend all day looking out at the lake and

people and 2 beautiful dogs (one which will keep you safe ate night by accompanying you from the bar to the

bar needs to keep more tanqueray gin on hand, but the staff is open to instruction related to how

not the best wifi connection incase you need to work online!

we saw families with small kids, backpackers and elderly people so the place can receive any type of traveler

as i have adopted kids of color that is not something i appreciate

wifi is only in one communal place

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

the breakfast was delicious (please get the chilaquiles)

the views and amenities were super nice especially the bluetooth speaker and fireplace

i looked forward to coming home each night and relaxing in the pool and room

and the breakfast was sooo good

the rooms are tiny, the wifi is weak inside, there s no shower curtain so it gets messy, and in my room there

luckily, the lady working in the kitchen was cleaning up an offer to make us a fried egg and cheese sandwich,

the wifi was not as strong in the room as it was at the beach bar

pool area and private beach were great

free parking

had no wifi for the first night and then the second night only by the kitchen in the common area

staff was incredibly, lake access was great, the free breakfast lovely.

friendly staff, beautifull location and nice breakfast

great hostel, very nice staff. breakfast is amazing !

so beautiful to sit down at the bar and look out across the lake

the bar service was great

the pool is nice but it's pretty small and not many sun loungers

2 out of our 3 days here the power, wifi, fans, showers and sinks go out frequently for hours even though the

also my room was right next to a bar that played loud live music until 10pm followed by another 30-60mins of

the pool could use an update. it wasn t very inviting to swim in.

property, very comfortable rooms and great kitchen facilities

wifi doesn't reliably reach the outlying rooms.

we had two rooms, each with their own bathroom and we also had a kitchen and a private sitting out area

comfy king bed and a stocked kitchenette and little balcony to enjoy your coffee

breakfast was simple, but the breakfast muffin is the most delicious muffin i ve ever had

wifi meant going to cafe daily for working

nice room outside the center. they also have a kitchen on the rooftop, which is well equiped.

the use of the kitchen was very helpful in saving costs on meals

the kitchen has no running water and is quite dirty

the kitchen area is very small and other guests weren t cleaning up after themselves which is

breakfast is provided at a low cost and is delicious

there is no breakfast provided and/or available in the morning

breakfast is available but opened too late for us since most of the touristic activites start quite

the third was a verrry weak wifi connection

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

m a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good (eggs, pancakes

the breakfast area was not really clean, and overall the place looks a little run down.

i was to leave very early so they cooked my breakfast the night before to accommodate

cannot beat the value for money - great hosts, great breakfast, beautiful garden, clean and comfortable

wifi upload could be faster :) - no keys from main entrance, if you wanna go out or in, you alwas

it would be nice if the restaurant area was no smoking

its quiet location, friendly owner, easy communication and great breakfast.

really cheap considering the other prices within san pedro and also the excellent breakfast that is included

wifi didn t really work in the dorm room. a bit hot while sleeping as well.

would have liked to have wifi in my room, but i was able to get it out on the hotel's rooftop deck, which was

they provide a large, shared kitchen with fridges where you can keep your leftovers

early check in

i liked the shared kitchen and use of the kayaks

cozy, cheap, good pool, amazing location, super kind and helpful staff

pool very clean and warm

to no wifi in any area

the wifi was terrible on an off most of the time , when on it was the lowest signal barely working my

wifi is not working at all

that you could see from the rooftop the lake was cool and breakfast was good.location good

wifi didnt work 1 day , breakfast start at 9

wifi didnt work 1 day , breakfast start at 9

location pool staff

bed is so comfortable, the sheets were clean, the shower has hot water, the place has parking lot, it has gym

we also had laundry service done for a great price

wifi was very slow at times and didn t work on the last day

having a mini bar fridge would also have been handy although they

the wifi wasn t great

good breakfast of eggs, banana and pancakes

the free breakfast (eggs, pancakes and banana) was very yummy, and the coffee always hot and fresh

very nice experience, the staff was always very friendly, the breakfast delicious, the garden very nice and the

the breakfast is the real highlight fantastic pancakes and banana with a side of egg

room, quiet, pleasant rest, delicious breakfast, very friendly staff i was able to rest well, i recommend

they even have a gym with free weights and some cardio stuff on the roof with a great view

lovely hot shower and best of all an early check in

lovely hotel and owner was a top guy nd rooftop is lovely and little gym set up good location

everything apart from the wifi

the kitchen is well stocked, super clean & so nice to use

as a 5 star hotel which is not for the following reasons: - no amenities - poor wifi (doesn t work on terrace

breakfast, coffee, free water wifi worked - terrace has great view.

very kind staff, great breakfast! absolutely worth the money :)

breakfast was good, it was the same thing both days we were there but it did the trick

sized room, comfy bed, private bathroom, hot water, a wonderful terrace where breakfast is served

the pancake breakfast on the rooftop with an amazing view was wonderful each morning

although it wasnt mentioned on the page, breakfast was included

nice breakfast, free purified water, great location (very central but still quiet) - highly recommend

breakfast of pancakes and fruit and coffee was a nice way to start every day

the breakfast is simple but perfect, the family are very kind, great views.

the wifi didn t really work

breakfast is also reasonable within the price you are paying and staff was very friendly too

a simple breakfast is included which looked very good

wifi in the room was bad, wifi around the hotel is sometimes good but mostly not, shower is fairly

slow wifi

was very clean and kitchen was spacious and had all we needed

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

the wifi is a bit weak

staff is very nice! hot water en wifi work good enough for working. location perfect!

nice building. good parking.

wifi wasnt great. they start cleaning very loudly early in the morning that wakes you up.

parking is available, wifi is very very spotty

there is great wifi throughout the grounds

attention , parking

the restaurant and wifi were excellent

lower floor rooms in the back just look out on the parking lot

the staff were very friendly and helpful, the restaurant food was great (dinner and breakfast) and the restaurant

wifi wasn t very strong in the room but ok in lounge area.

views from the room, pool and restaurant terrace

there is no spa in the hotel. and the low-level massage by an external source

it s also a great place to take kids

amazing staff and great pool

was good, the rooms were clean, the view is fantastic, and seeing the ladies bathing and doing laundry below

our expectations and was the best part of our trip to san pedro laguna, the layout is perfect, breakfast

the pool area is amazing too

the restaurant and bar had lots of choices

parking of our car was not in the hotel, but very close in secure parking, for free

parking is included, but it is about 2 blocks away

great staff and wonderful service!!! free wifi

wifi basically doesn't work in the rooms and only works in the hallways of the hotel

hot water was strong and wifi was just okay but better than most parts of guatemala

i didn't even bother checking out the gym

nice pool

staff made checkout and getting our car from the parking lot a lot more difficult than it should be

excellent location, clean, has a gym, everything we needed.

everything! very clean, several activities within the hotel to do with kids.

the kitchen was very helpful for preparing a simple meal.

pool was constantly dirty, my kids were not able to enjoy it

parking available

there was no fridge even not in lobby and also swimming pool is not real fyi

also, the hotel has a lovely little outdoor pool as well as an indoor pool table and foosball that kept our

there is a pool table, fuse ball and air hockey all free

staff very willing to help. very good wifi. centrally located.

got unlucky, however it was really uncomfortable not being able to use a restroom, wash hands, no wifi either

a private bathroom and shower that was the best shower we had so far in the country, a shared kitchen (we didn

the location is great, the laundry service was quick and clean, and the staff were friendly

no room service on the second day (waste bins should really be emptied every day

nice sauna temascal , good price, free parking, very good attention

was very clean, friendly staff, good laundry service

there was a safe in the room and wifi as well

laundry service was also quick and well

and secure parking

i felt safe using the parking as well

location is close to where to take the boat. friendly staff. free parking.

have laundry services onsite

we got our laundry done here with a 24-hour turnaround

friendly staff, off street parking, clean rooms, hot water

you came by rental car ( you must be very brave) if you don t rent a larger space with a kitchenette you

stay ever,breakfast was amazing,clean room,grounds and pool/sauna were absolutely stunning

good wifi too

bathrooms and kitchen could use some updating

the walls are very think in the room so the wifi does not work inside the rooms.

breakfast was fantastic

the breakfast each morning was healthy and delicious

wish the restaurant was open earlier for breakfast and stayed open for dinner

breakfast great, part of nature reserve - very cool to hike, see monkeys, walk across jungle

includes good breakfast, and free access to the lovely nature reserve trails, beach and butterfly garden

staff we had were super friendly and even organised a take away breakfast for us

loudly music from the bar upstairs

maybe it was just that day and apparently bar in front gonna be demolished soon, so hopefully no more music at

the glass walla (essentially) don't block out any of the sound from the streets and bar right above the hostel

also breakfast included for the price was amazing and very yummy

i ate at the restaurant for my free breakfast and for dinners

breakfast was delicious

com had laundry services listed in the facilities however when we asked one staff member they said there

wifi wasn't strong in our room and last day we had only cold showers in the morning :(.

on the water with a view of the lake, very clean, comfortable room, wifi, lots of amenities like boating, jacuzzi

lovely pool

large room with balcon quiet at night good place for family with children pool

the water in the pool was very cool, almost cold

the pool area is sheltered from wind and it s pretty quiet in the rooms

no ac in rooms, pool wasn t available

wifi very unstable

had to cancel the reservation because there were issues with the parking spaces and they couldn't arrange any

wifi is good in my second floor room

the breakfast was great and the wifi was good enough for a skype call

you are traveling in a car, the road is very extremely narrow, so that means you have to pay for parking and

wifi was good in the room

hotel, 3-4 star quality, wonderful staff, strong wifi, hot water

bad wifi, accessibility to drinking water, cockroach

good wifi

parking. it was difficult to get the car down the narrow road.

clean, comfortable with a good shower and excellent wifi, this was excellent value for money.

parking was very convenient and safe

prices, great location, very attentive and kind staff, comfortable bed, clean and big rooms, good wifi signal

water, nice breakfast, comfy bed, strong wifi

beautiful hotel at great location with a great breakfast

loved everything about this place - location, breakfast, staff, room itself and price were all excellent

good value for money, nice staff, laundry service.

lovely terraces full of plants where you can sit and eat or hang out and decent communal kitchen with free

good wifi, staff was kind and helpfull(in spanish), nice common area, comfortable beds, hot showers,

very clean room, good wifi, kitchen, nice rooftop

the roof terrace and kitchen were great and the staff were friendly and helpful

staff are helpful and friendly breakfast was great large room

from 7 am , staff is busy cleaning and getting ready to serve a good honest breakfast that is included

very close to the center. had parking and good breakfast. staff was very nice

structure has a good organization with rooms and outside common areas they offer a breakfast in the morning

-breakfast was pretty good

great wifi

located really close to the main pier / water front where all the shops are and parking space included for our

wanted a value stay for 2 nights, away from the bar scene, with a pool and a kitchen

wifi, it needs to improve

the pool and breakfast were very nice.

the day starts off with excellent guatemalan coffee and moves to a wonderful, traditional breakfast of eggs,

parking was provided which felt good

the top floor so had great views and although very basic, we had everything we needed, including kitchen facilities

shower was lukewarm and the wifi was slow

wifi for room 303 was not working or atheist the given password didn't work

we were allowed to use the kitchen downstairs to make food before we left which was amazing

rooms are described as having a kitchen, but some are just kitchenettes

wouild have liked: kitchen towels and a mop since theres none provided it's hard to keep it clean and bath mat

dirty, the smell was awful, no amenities, no restaurant and no kitchen, too far from the town to walk, yet

really nice staff, lovely view, well-equipped kitchen.

very clean. quiet. excellent view of the lake. lot's of parking. 24 hour front desk.

wouldn t recommend the laundry service

remotely, and there are lots of outdoor work stations with outlets and a very strong and stable wifi

and helpful, and it has everything hammocks, books, a restaurant, shuttles to different towns, wifi, the sound

there is a big shared kitchen (only vegetarian cooking allowed), a yoga platform/gym and the most adorable wood

they were all welcoming and helpful- we used the laundry services, massage, sauna, and airport shuttle, we

the place being so awesome i wished there was a spa pool

didn't get to use the sauna or pool but come on, what a bonus

there is also a small swimming pool nestled within the garden

great wifi too

you can bring food back and warm it up in their kitchen

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service,

the kids enjoyed the pool

also no wifi

outstandingly managed property with a large span of gardens, a great swimming pool, and breathtaking beach from

wifi a bit patchy in the room.

there is parking at the hotel

i did eat breakfast - one day with toast and coffee, skip that and just lay the extra q for the american

the breakfasts were delicious and at night you can't miss the fireplace in the dining room which is perfect

very beautiful hotel, great pool. very friendly staff, great food

the breakfast is a little small for a nice start in the day.

bartender cristian is the best

bar next to pool that serves best margaritas ever (thanks to christian)

the staff, the food, the view, the pool

darwin greeted us at the bar and not only gave us local tips but also other information when i asked, like

also bar tenders and their friends seemed too busy having fun to serve you

the included breakfast is simply coffee, fruit and bread with jam

only small area for improvement would be the pool service, as there was no service to order drinks or cocktails

breakfast was a continental breakfast - which was just coffee, juice, two pats of butter and

we stayed on the higher level rooms located 150 steps up, near to the infinity pool and jacuzzi

need to have someone available at the pool upstairs so you can easily have a drink with that amazing view