wifi available yet not functional

room, good wifi, nice shared kitchen, friendly, super clean, great location in historic centre

super friendly staff. co-working room with good wifi. shared clean kitchen. the garden area.

on arrival, the wifi didn't work and was fixed the next day

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

wifi disconnected when not in use had to put password in every time we used it

being with 3 small kids we had at least one

the wifi could be better. evening dinner in the restaurant could be better

no facilities for the kids

wifi was terrible i was in business so really needed it to be good

pool isn't heated, but after the gym that was actually a blessing.

stunning building. beautiful finish. fabulous staff! rooftop bar needed by the pool.

laundry and ironing service was fast, however one of my shirts was ironed against the collar making

for example, making sure that corners and cornices are wiped clean as well as underneath the kitchen drainer

there are no supplies in the kitchen, like oil or salt, so no basics can be relied upon if you want to cook

kitchen is minimally equipped - no toaster or hob, but we knew that from the listing

we did love this place but the strong scent of laundry detergent made my nose sting!

was a coffee machine in the kitchen and there were only 2 coffee pods

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

free wifi and netflix (although i didn't use

good wifi

the wifi was awful, almost always disabled

awesome digital tv & excellent high speed internet (finally - somebody has wifi done

their wifi was fast and allowed me to work with no interruptions

wifi connection isn't bad, but the system to connect to the wifi is not really friendly

wifi good in room and public areas

the hotel offers room service but the service was poor, it took 3 phone calls to order and the food, when it

especially the bar staff, they are very hardworking and nice people

the casino was lots of fun

the casino is an added bonus for fun

main culture areas as well as bars and restaurant areas( within a few mins walk ) hotel room was spacious and

intermittent tv signal and wifi

nice spa and free yoga and pilates lessons.

design, close to city centre, cleanliness, nearby beautiful city park, fabulous breakfast, lavish pool and

super clean, really beautiful, good prices, amazing breakfast (14eur), friendly staff, outdoor gym&pool, super

room, lots of space, modern bathroom with great shower, fantastic location and fast reliable wifi

the room has everything you need, comfortable bed, wifi was perfect, rain shower was really nice

amaaazing view from the outdoor gym and pool

room service was very good and indeed all staff - reception, bar, restaurant - were very nice and

breakfast was great,both for quality and variety and the bar snacks were really enjoyable

breakfast was outstanding for variety and quality, and the bar menu was very good

lovely pool area with super friendly staff and a little bar

good pressure shower good wifi good staffs at reception

the kitchen has all needed equipments and induction stove top that is pure luxury

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

comfortable clean room. great value. good location close to airport. free parking. all good.

plenty of parking spots for guests

clean room, parking and next door patisserie

comfy beds, easy parking, centrally located on the island

drive to teide national park and anaga mountains, there is a supermarket downstairs and some parking spaces

great location, comfortable beds, very nice cocktail bar on the roof.

the swimming pool works just 5 hours a day, from 12 to 5pm

the restaurant wasn t open mon & tues when we stayed? only the roof top bar open until 10.00pm

amazing pool on the roof, great location, nice bright and good size room

we also liked the infinity glass bottom pool along with the rooftop bar, the location was very good being quite

the staff is very friendly and room offers besides a small kitchen also a tv with netflix

small kitchen has everything we need (not for cooking but good enough to have breakfast in the room or

we have no complaints but a kitchen roll would have been useful.

kitchen utensils were quite minimal, but we understand this as it has no stove, just a fridge, a

i loved: room was spotless clean bed was super comfortable sheets and towels fresh and clean kitchen useful and

wifi in my room was slow and patchy, even though there was a wifi antenna right outside my door

also, booking said that wifi was only available in the common area--that was not true

wifi didn t work in the room

was great for me for business, wifi great, check in staff helpful (through translate app), fridge and aircon in

wifi only present in the hall. not working at all in the room.

wifi rather poor

wifi available, but without internet.

wifi 2 it's time for the walls of the rooms to be painted

very noisy at night also wifi did not work mattress needs replacing as very uncomfortable

wifi connection very poor and despite the rooms are big, there was no desk to work

the bar is independent and the hotel can t do much about it

good food, clean rooms, wifi is working pretty good in the rooms, good localisation

place, fast servis in lobby, bed good, fine wifi, buffett good and variety fine, cleaning and sheets good

comfy and modern. wifi

nice location, clean big rooms, great bathroom with nice shower, great wifi connection.

we couldn t manage to enjoy pool because of bad weather

unprepared to serve in such a high quality hotel (except from the lady serving drinks during breakfast) and the

amazing room, amazing pool, tasty breakfast

kitchen was very dirty on the floor and the door always open

the restaurant was good, personnel very kind, we didnt try the breakfast because it was quite expensive

the kitchen is well-equipped and everything works perfectly

apartment has everything you may need for comfy stay - kitchen is fully equipped

a natural pool with sea water and a beach are just downstairs

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

comfortable with great views alfonso was so helpful loved the sea filled pool as

could do with some more kitchen items - cutting board, dish rack.

a few more kitchen implements and maybe some sun loungers

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned

the breakfast was lovely; a huge amount of variety to meet everyone s dietary needs.

great selection of meals including breakfast

the breakfast was well organised with an amazing range of foods, replenished often and very tasty

entertainments (bar, pool table, club, shops, gym

wifi was weak and unstable

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host

there is no pool available, but it’s not actually in the list of amenities included

the big swimming pool across the road, quiet location.

lots of choice at breakfast

nice heated pool

bar as such although we were able to get drinks in the small lounge

breakfast was good with a varied selection of food, nice coffee and wonderful welcoming staff

wifi only available in lounge

big, convenient parking

the room also had a tv, free wifi and was overall very cozy

location, super kitchen, nice and friendly hosts

we noticed a strong smell of cooking food in the room (the kitchen was on the floor below).

sufficient parking space

there is a parking in front of the house, and areas in the garden to sit and chill

the pool area is great one of the pools was heated, which we really enjoyed

very expansive laundry

large part of the spa didn't working due to water problems and the lady there spoke just spanish

major, the staying was really nice notice the family room isn't large also the kids + parents beds are all

we had breakfast and dinner, food was delicious, so much choice

beautiful garden, many facilities (pools, saunas, gym, restaurants, tenis, golf etc) and very

i was really disappointed about that especially while travelling with kids

not prepared for room service (nobody answers the phone ever) and the service at the restaurants and bar was

everything was perfect- staff, decoration, room service, breakfast, spa, pool, animation,...

husband and i both had to do some work during our one-week stay, and the wifi connection was terrible at the

only small thing was that our stay was on a tuesday night when the bar and restaurant were closed and so we only

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part

wifi sometimes works in the rooms

the wifi only reaches right behind the door to the room.

parking close was difficult

nothing to dislike. lack of designated parking was the only issue.

helpful attitude of the staff when we checked in, for parking our car

please note that parking is a 10 minutes walk away

wifi was weak in the rooms but ok in the lobby

breakfast was amazing, to many options to choose

wifi access was hard and the reception employees were not eager to help with it.

very good location. tasteful dinners, average breakfast. wifi access. room size.

loved the location and the fabulous, leisurely breakfast

the wifi in my room did not work well. i stayed in the third floor.

breakfast was just

from staff at the reception from the checking in to housekeepers and restaurant facilities and spa were great

delicious breakfast, friendly customer service, desk staff

i didnt like the food of the bar in the pool

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can

breakfast and dinner were excellent

also the entertainment guy did a great job, my kids loved the kids disco in the evening

that you basically had to walk with a watch the entire time, to figure out for example which bar will be open

also the entertainment guy did a great job, my kids loved the kids disco in the evening

wifi in the room

pool complex was quiet, handy pool bar, clean, meals wide variety, room clean and comfortable

the night time bar area looked a bit dull. i didn t use it though so can t really say.

the ubication and the breakfast

breakfast is reach however the same every day

the location, cleanliness and the breakfast

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

breakfast was huge

buffet breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the

nothing of note. would be lovely if the bar/cafe on the rooftop bar opened an hour earlier.

the wonderful staff, the breakfast, cleanliness of the room

there is also a pool and a gym available - despite the central location, the pool area is quiet and it is great

to get swimming pool towels from the main hotel reception rather than poolside was a nuisance

clean as a whistle and breakfast was excellent

wifi is excruciatingly slow - like dial up speeds

hotel lobby could be a bit 'warmer', lobby bar feels like a canteen

spacious and clean room, lovely balcony,nice pool area.

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

the gym had no ac on and it s very small

not having a good wifi in the room or in the restaurant or lounge area of the hotel

de la cruz that you can enjoy or from your own balcony or from the roof terrace or from the roof pool

the croissans was cold, brekfest - every day the same, no wifi in rooms, small balcony

pool, bar on the top is nice, it was not very busy

location, wifi, balcony, swimming pool, super nice staff, the views

reception staff, very nice pool on the hotel's roof with a bar and excellent view

we had a huge bed, small kitchen, but very well equipped, bathroom with hair dryer and amazing views from the

the kitchen area is equipped with all necessities

access to wifi- only in the hall, in the room 30min free per day only or 3 /day

chamber maid, bar staff and waiters all outstanding

spa & jacuzzi at no extra cost

brilliant location great price and excellent breakfast. impromptu stay and glad we did it

wifi only an hour free in your room

location is excellent, breakfast room is lovely and staff are really helpful

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

the roof top terrace and pool was a great place to relax

breakfast was as expected for three star

the only issue was the slightly slow wifi.

the pool is beautiful, there is a great hanging spot and a roof

kind and available staff, nice pool, large bed, everything very clean.

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

i like the swimming pool

the minibar was empty and there is no room service.

good location in the park with nice view and well carried pool and garden

the spa treatments were also exceptional would recommend you try

pool area and gardens

breakfast was great

then the wifi in my new room didn't work

nice breakfast, view from terrace

the wifi was not great (first floor)

wifi not really strong

terrace, where we enjoyed great breakfast with the view of teide (upstairs there is also a bar and a swimming

in took forever as receptionist more interested in talking to bar staff and was quite ignorant and unfriendly

chairs in bedroom just stools noisy til 3am from bar below parking difficult and at a

were a lot of noise outside from the bar next to the hotel

seems the place is more like a cafe bar with rooms

concierge not very helpful. bar staff very good

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat

wifi was awful

no pool towels for hire

there is music from a bar (a live person singing), this stops at 12

no bar in the pool area. however it is a rooftop pool so probably safer that way.

wifi signal was poor.

found the musical entertainment in the bar designed to appeal to a very elderly group

highly recommend- good breakfast, nice view, close location to several good

wifi doesn't work in all the rooms.

there were some temporary drop off and ev charge places that we weren't allowed to use

great rooftop, exceptional view to teide and sourrounding and cute pool and sun chairs for relaxing there

perfect location so spotless clean and breakfast was amszing

bar wasn t open so couldn t just get a quick glass of water or ice

wifi and breakfast

gym could do with some better weights (and if they had this i'd stay here every

gym, no hotel parking available and parking spot on the street difficult to find unless you drive

rooftop pool and bar are the highlight

nice view to the teide. modern hotel. good breakfast. very smart staff! goog wifi.

is closed from 6pm, which is unfortunate because the views and the bar on the top would move the experience even

the gym was very clean but completely useless as it was all broken!!!

buffet breakfast, excellent choice

nice and kind personel, very nice garden with a pool

i enjoyed the gym activities in the morning such as pilates, aqua gym

nothing to complain about ud83dude0a the best time of our stay was breakfast, which was really outstanding and

only small downside was the coffee served at breakfast, which unfortunately wasn't very good

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

only downside was the cold water in the swimming pool

parking in the town wasn t super convenient but if you don t mind parking on a road and a 15

daily night events at the bar place were fantastic

superb views, clean and spacious room, good breakfast.

amazing and very polite and helpful, from the check in desk to the restaurant and the poolside bar

the breakfast is great, it is a place for relax

good buffet breakfast and dinner

variety of outdoor games for kids ( badminton, table tennis

kids area in need of an update as was crazy golf

would like to see a bit more veg options in food (breakfast and dinner)

very quiet place. helpful staff allowed me early check in. good place for my one night stay.

a huge cockroach in the bathroom at breakfast there was no lactose free milk

gym was excellent and whole place very clean.

the hotel had all the facilities we needed including a decent pool

the location,and the gym

self service laundry was a

location, easy walk to the beach + the original city center, buffet breakfast included in the affordable room

beach is very close and the hotel pool is also nice, furthermore relatively close to the hotel is &

were super friendly, location was great and breakfast was excellent

nice pool area with service as well

breakfast was very good, hotel and swimming pool as well. unfortunately wi-fi only in

limit on free wifi, the seafront windows didn't close tightly, so the cold february wind blew in

price amaizing good for this property !, breakfast excellent, swimming pool, reception friendly

nice little pool and places to sunbathe

biggest problem was the wifi, there is wifi but not very stable, it was not available in the room, but on the

comfortable bed. well stocked dining room at breakfast. pleasant staff.

didn't like as all normally complimentary services were priced, such as wifi, safety box and no electric kettle

great swimming pool

the limited area in which you could use wifi was disappointing, would like to have access to it in the rooms

wifi weak. at least one more english speaking tv channel

lobby bar wasn t to a resort s standard; friendly staff, however, the level of service wasn t as

the swimming pool is heated

we could use the wifi easily also from our room

water pool with warm water and nice chill area at your disposal

the fact that it was adults only, made our stay more peaceful

good facilities, beautiful pool area, good gym, nice breakfast

the kids pool lacks accessories for playing

kids animation was extraordinary nice

the only complaint is about the gym, you have to pay if you want to use it.

fashioned gym, but at least there is one

were excited to check out the gym since the rest of the hotel was so lovely

the kids loved the minigolf

the hotel has a terrific territory with mini-golf, tennis courts, gym, places to paly basketball and football

hotel is located on the heel, which makes a perfect view, but might be hard if you travel with kids and have to

the rooms are simple but really comfortable, the pool area is nice and the bar really good during lunch and

it was also a quiet hotel with friendly staff + free wifi

there is a good pool, that is fun for kids

there was a live music in the evening but we found their bar doesn't accept card payments so we were left with

pool was cold so i didn't swim

wifi is poor in the room. works mainly on the balcony or pool.

the breakfast and dinner were very tasty, although the quality of the drinks could be improved

the staff was very pleasant, garden-like pool area pretty and breakfast was better quality than elsewhere we

we arrived late due to the flight issue and she was very kind to let kids have dinner and then check in, thinking

wifi connection in the room might be unstable (depends on the proximity to the public spaces like

good sized pool and gym, while the food was great for the price

good breakfast, the pool and public transport nearby really added up to an exceptional experience

clean, tidy, comfortable, quite, kind staff, great swimming pool, parking lot

pool is heated and we got a great breakfast with freshly made omelet

swimming pool 24/7 open

wifi or reception did not extend to my room (though this is only a small negative for me)

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules

there is an equipped kitchen if you want to use it

the house is surrounded by pine trees, and there is plenty of space for kids to explore

we missed a playground or at least something to attract the kids to stay outside more

kids were super happy to rin around and play on the small

balcony and terrace, internal fireplace, two bathrooms

you are greeted by the subtle scent of a fireplace which kindled memories of camp fires in my youth

use of wifi everywhere in the hotel

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

lovely room overlooking the sea, great breakfast so much choice

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

great breakfast too with beautiful views

there is also a lovely bar on site with some music, which we did not see or enjoy as we only stayed one night

parking is limited

breakfast was included and was plenty of options

beautiful pool area and separate drinks area overlooking the beach

right on the beach clean, modern room. wifi good.