awesome digital tv & excellent high speed internet (finally - somebody has wifi done

the wifi was awful, almost always disabled

good wifi

free wifi and netflix (although i didn't use

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

in the suite was extremely well priced the staff are lovely and the room service was very fast indeed had a

the kids scream and laughter woke us up by 8:00

pool hours could be open longer. gym facilities or info re local gym facilities

the gym is very small ( 2-3 people max), and the cafe is only open some of the time - so limited eating

the room was very spacious and comfortable. the location is exelent and the pool area nice.

the kitchen has all needed equipments and induction stove top that is pure luxury

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

really great to continue workouts in the gym too

wifi in my room was not stable

the outdoor gym!!! the pool! the beds are super comfy, the breakfast is great

room, lots of space, modern bathroom with great shower, fantastic location and fast reliable wifi

facilities so good, lovely pool and hot tub on roof plus a mini gym

the restaurant wasn t open mon & tues when we stayed? only the roof top bar open until 10.00pm

and an amazing pool

the hotel s restaurant is michelin star quality and the infinity pool and rooftop bar are top-notch

great stuff, rich breakfast and amazing roof pool

we also liked the infinity glass bottom pool along with the rooftop bar, the location was very good being quite

the hotel facilities including the garden, swimming pool,

we have no faults ( be careful of the laundry charge as the small print charges you 50% penalty for giving it

i don t like casinos in hotels...

small rooms, no kids activities/pool - definitely more suited for adults only.

staff who couldn t do enough and also explain about the city s main culture areas as well as bars and

breakfast was outstanding for variety and quality, and the bar menu was very good

lovely pool area with super friendly staff and a little bar

good wifi

lovely lounge bar and fab rooftop pool

good pressure shower good wifi good staffs at reception

i loved: room was spotless clean bed was super comfortable sheets and towels fresh and clean kitchen useful and

the room was quite spacious and the kitchenette supplied the basics

the safe is better up in the bedroom than in the kitchen (we discovered it on our last day)

sheets and towels fresh and clean kitchen useful and modern with some free coffee, and water laundry on site is

we have no complaints but a kitchen roll would have been useful.

wifi available, but without internet.

daily room service, cleaning of rooms at a high level

wifi connection very poor and despite the rooms are big, there was no desk to work

no lamp on the bedside, no aircon, no self-laundry

balcony, fridge, excellent breakfast, very good location, nice and helpful staff, safe, wifi

breakfast was in a sister hotel, no bar in hotel, under renovation.

comfy and modern. wifi

noise. room was above a bar that played very loud bass music until 3am on one night

wifi was good at times and dysfunctionl at other times limited room facilities, very limited

the hotel bar can be noisy..

would have been nice to have a cooker or at least a toaster and a few items for the kitchen

there are no supplies in the kitchen, like oil or salt, so no basics can be relied upon if you want to cook

kitchen is minimally equipped - no toaster or hob, but we knew that from the listing

being picky the kitchen is a bit minimal but there is a kettle, fridge & a microwave - and loads of lovely

we did love this place but the strong scent of laundry detergent made my nose sting!

only 1 person allowed in the gym room. parking is expensive.

views from the pool are stunning

the room service and the restaurant menu are very limited if you want a warm meal

the pool on the rooftop with nice view

the wifi setting was a bit tricky on my macbook but the it support came out immediately and fixed it

wifi disconnected when not in use had to put password in every time we used it

being with 3 small kids we had at least one

great free wifi , great value for

overall, it's great property especially good space for kids to run around

being with 3 small kids we had at least one

super friendly staff. co-working room with good wifi. shared clean kitchen. the garden area.

on arrival, the wifi didn't work and was fixed the next day

room, good wifi, nice shared kitchen, friendly, super clean, great location in historic centre

wifi available yet not functional

wifi in my room was slow and patchy, even though there was a wifi antenna right outside my door

also, booking said that wifi was only available in the common area--that was not true

wifi only present in the hall. not working at all in the room.

all rooms have wifi, and the password is shared at the reception desk, so it's great - strangely, on booking,

very weak wifi, no elevator/lift

hotel has parking spaces available

clean room, parking and next door patisserie

drive to teide national park and anaga mountains, there is a supermarket downstairs and some parking spaces

plenty of parking spots for guests

easy parking right outside property. hot shower.

wifi was weak and unstable

for us it was better to stay just for breakfast and rent a car to see the

nice pool & gardens & excellent breakfast

lunch/ snack menus at pool bar unless you were all inclusive very outdated, tired property

good location, good breakfast, friendly and clean

they have room services (burger, ceaser salad and sandwich which you can buy at a surcharge

kitchen was very dirty on the floor and the door always open

no pool - the pool and restaurant are under construction, the parking lot is also under construction so there

and elaine prepared a delicious breakfast for us every morning, with great care for special wishes

amazing room, amazing pool, tasty breakfast

the cabin was large and cozy, with a nice kitchen and good wifi

could do with some more kitchen items - cutting board, dish rack.

but in the living room and kitchen it is fast and reliable

the cabin was large and cozy, with a nice kitchen and good wifi

the kitchen has all the amenities and it was wonderful that the room was pre-heated upon arrival, as it

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host

the big swimming pool across the road, quiet location.

neighbourhood with use of a very good community pool just opposite the accommodation

there is no pool available, but it’s not actually in the list of amenities included

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

we were told the swimming pool downstairs is from time to time flooded by the tides and the building itself

a natural pool with sea water and a beach are just downstairs

apartment has everything you may need for comfy stay - kitchen is fully equipped

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

the kitchen is well-equipped and everything works perfectly

lots of choice at breakfast

nice heated pool

bar as such although we were able to get drinks in the small lounge

breakfast was good with a varied selection of food, nice coffee and wonderful welcoming staff

wifi only available in lounge

big, convenient parking

the room also had a tv, free wifi and was overall very cozy

location, super kitchen, nice and friendly hosts

we noticed a strong smell of cooking food in the room (the kitchen was on the floor below).

sufficient parking space

there is a parking in front of the house, and areas in the garden to sit and chill

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

the local wine that ws suggested for me at the bar on thursday night.

wifi sometimes works in the rooms

facility in the room to make tea/coffee so if you get back late you cannot get a drink and the bar shuts at 10

the wifi only reaches right behind the door to the room.

wifi was weak in the rooms but ok in the lobby

wifi sketchy. two single beds rather than double

helpful attitude of the staff when we checked in, for parking our car

very hospitable stuff, nice city, comfortable rooms, very delicious breakfast!

the location was great for walking around the historical area and parking was fairly easy

enjoyed pool and gym facilities onsite

major, the staying was really nice notice the family room isn't large also the kids + parents beds are all

slow service in the bar area during busy periods

the room service food options were very less

early check in

a great variety for breakfast

i need to say that temperature of outdoor swimming pool was remarkably nice and warm

hotel car park was a bit small therefore i was using street parking for my hired vehicle

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

spa, but the rest of the hotel is not adult only, therefore at times we felt a little touch for kids would be

air conditioner did no work, the wifi in the room is no working so you can not connect your divises to the tv,

wifi was terrible

the wifi wasn't effective

good breakfast and nice location

wifi in the room

a lot of the amenities you have to pay for including gym, heated pool (which kids are not allowed - so that

from staff at the reception from the checking in to housekeepers and restaurant facilities and spa were great

excellent breakfast buffet and varied dinner buffet

we were treated very differently, we waited 4 days for ice when we called room service, then charged per day

we are vegan and we found very good options every morning for breakfast

wifi not functioning in our room

loved the gym on roof which i used every

wifi access was hard and the reception employees were not eager to help with it.

location, friendly staff, clean room and fantastic food selection for breakfast and dinner

no parking - difficult even to drop off limited spa facilities

pool complex was quiet, handy pool bar, clean, meals wide variety, room clean and comfortable

the night time bar area looked a bit dull. i didn t use it though so can t really say.

the ubication and the breakfast

breakfast is reach however the same every day

the location, cleanliness and the breakfast

spacious and clean room, lovely balcony,nice pool area.

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

breakfast was huge

buffet breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the

nothing of note. would be lovely if the bar/cafe on the rooftop bar opened an hour earlier.

the wonderful staff, the breakfast, cleanliness of the room

there is also a pool and a gym available - despite the central location, the pool area is quiet and it is great

to get swimming pool towels from the main hotel reception rather than poolside was a nuisance

clean as a whistle and breakfast was excellent

wifi is excruciatingly slow - like dial up speeds

hotel lobby could be a bit 'warmer', lobby bar feels like a canteen

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

the gym had no ac on and it s very small

not having a good wifi in the room or in the restaurant or lounge area of the hotel

de la cruz that you can enjoy or from your own balcony or from the roof terrace or from the roof pool

the croissans was cold, brekfest - every day the same, no wifi in rooms, small balcony

pool, bar on the top is nice, it was not very busy

location, wifi, balcony, swimming pool, super nice staff, the views

reception staff, very nice pool on the hotel's roof with a bar and excellent view

we had a huge bed, small kitchen, but very well equipped, bathroom with hair dryer and amazing views from the

the kitchen area is equipped with all necessities

i like the swimming pool

complex, nicely maintained, very pretty garden and pool area

the pool is beautiful, there is a great hanging spot and a roof

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

breakfast was great

wifi was terrible unfortunately

clean, spacious, adults only, everyone very polite, lovely views and facilities, excellent breakfast

manu the barman was exceptional

spacious gym with basic cardio equipment

hallway, staff very nice and helpful, amazing location , towels changing daily which is nice too, breakfast from

great breakfast, pool and spa pool

cleanliness, staff, location, good breakfast, hall

spotlessly clean excellent breakfast,great location lovely staff

also the wifi would not work in our room on any of our 4 devices so payed to get better wifi, but that

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

the manager fixed a problem for us immediately and there was an excellent singer in the patio bar which served

and swimming pool on the rooftop is great - water a bit cold but pleasant to swim

room service was during siesta time

the wifi was a bit iffy

then the wifi in my new room didn't work

nice breakfast, view from terrace

the wifi was not great (first floor)

wifi not really strong

terrace, where we enjoyed great breakfast with the view of teide (upstairs there is also a bar and a swimming

in took forever as receptionist more interested in talking to bar staff and was quite ignorant and unfriendly

chairs in bedroom just stools noisy til 3am from bar below parking difficult and at a

were a lot of noise outside from the bar next to the hotel

seems the place is more like a cafe bar with rooms

concierge not very helpful. bar staff very good

some staffs were not friendly at the pool side restaurants and the bar counter.

bed was quite hard. you have free wifi only in some public areas.

hotel was great for little kids - lots of space to expore and run around, friendly staff, great breakfast and

breakfast set up isn t great

we had breakfast and dinner included which did not disappoint

terrible wifi in our room

wifi regularly dropped out and for some crazy reason the air conditioning was switched off because

breakfast was excellent and we didn t bother eating out as the a la carte menu was varied, the

the hotel garden was beautiful and fascinating, pool area tidy and cozy, and the food at breakfast as well as

wifi doesn't work in all the rooms.

kitchen!!

no pool towels for hire

the rooftop solarium and pool has spectacular views across the north coast of tenerife

a bit inconvenient wifi is very slow

friendly welcome by the hosts a quiet comfortable room, private bathroom, a kitchen with all i needed and a

the breakfast was delicious with a great variety of options to choose from

i enjoyed the gym activities in the morning such as pilates, aqua gym

nice pool supervised with lifeguard and a kids club even in low season

so ask for a room more far away from the bar where it takes place if you want to sleep earlier

nice and kind personel, very nice garden with a pool

great shows, live music in the bar every night

staff. facilities. activities for the kids.

our children loved the free sports facilities - basketball, table tennis, badminton and crazy golf, all perfect

we might play table tennis, golf and go to the gym, i liked the evening program

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

nice pool and seating area on roof

and modern room with sea view on the higher floors, nice pool bar on the roof with 2 swimming pools (not heated

lovely staff, decor, location and pool

don t have room service even though it s stated on their website

though i'm not a swimmer or sunbather the rooftop pool area had a bar where you could sit and get reasonably

wifi was only connected near the room door, there was no connection in the rest of the number

ie pool and gym

wifi is not as strong. coffee at breakfast was not good. gym needs maintenance.

the location from bus good choice at breakfast.

i wish the wifi was in the breakfast patio or in

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

limit on free wifi, the seafront windows didn't close tightly, so the cold february wind blew in

no bar to get a drink

unfortunately wi-fi only in 'wifi zone' where also was very low

was very good, hotel and swimming pool as well

overpriced wifi

not very friendly toward kids guests

everything was perfect breakfast stuff ud83dudc4d

very nice and helpful staff, nice pool and spacious rooms

pool/hotel bar not staffed very often

customer service at reception, breakfast was great value for money, very good location and vibe

if i could change something it would be the pool temps and some games and entertainment for the kids

wifi in the room, only in reception

happening right on the front busting the view , the futebol camp just in front of the view having kids playing

pool restaurant is great

wifi works perfectly

comfortable bed. well stocked dining room at breakfast. pleasant staff.

didn't like as all normally complimentary services were priced, such as wifi, safety box and no electric kettle

great swimming pool

the limited area in which you could use wifi was disappointing, would like to have access to it in the rooms

wifi weak. at least one more english speaking tv channel

lobby bar wasn t to a resort s standard; friendly staff, however, the level of service wasn t as

the swimming pool is heated

we could use the wifi easily also from our room

water pool with warm water and nice chill area at your disposal

the fact that it was adults only, made our stay more peaceful

good facilities, beautiful pool area, good gym, nice breakfast

the kids pool lacks accessories for playing

kids animation was extraordinary nice

the only complaint is about the gym, you have to pay if you want to use it.

fashioned gym, but at least there is one

were excited to check out the gym since the rest of the hotel was so lovely

the kids loved the minigolf

the hotel has a terrific territory with mini-golf, tennis courts, gym, places to paly basketball and football

hotel is located on the heel, which makes a perfect view, but might be hard if you travel with kids and have to

the rooms are simple but really comfortable, the pool area is nice and the bar really good during lunch and

it was also a quiet hotel with friendly staff + free wifi

there is a good pool, that is fun for kids

there was a live music in the evening but we found their bar doesn't accept card payments so we were left with

pool was cold so i didn't swim

wifi is poor in the room. works mainly on the balcony or pool.

the breakfast and dinner were very tasty, although the quality of the drinks could be improved

the staff was very pleasant, garden-like pool area pretty and breakfast was better quality than elsewhere we

we arrived late due to the flight issue and she was very kind to let kids have dinner and then check in, thinking

wifi connection in the room might be unstable (depends on the proximity to the public spaces like

good sized pool and gym, while the food was great for the price

good breakfast, the pool and public transport nearby really added up to an exceptional experience

clean, tidy, comfortable, quite, kind staff, great swimming pool, parking lot

pool is heated and we got a great breakfast with freshly made omelet

swimming pool 24/7 open

wifi or reception did not extend to my room (though this is only a small negative for me)

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules

there is an equipped kitchen if you want to use it

the house is surrounded by pine trees, and there is plenty of space for kids to explore

we missed a playground or at least something to attract the kids to stay outside more

kids were super happy to rin around and play on the small

balcony and terrace, internal fireplace, two bathrooms

you are greeted by the subtle scent of a fireplace which kindled memories of camp fires in my youth

use of wifi everywhere in the hotel

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

lovely room overlooking the sea, great breakfast so much choice

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

great breakfast too with beautiful views

there is also a lovely bar on site with some music, which we did not see or enjoy as we only stayed one night

parking is limited

breakfast was included and was plenty of options

beautiful pool area and separate drinks area overlooking the beach

right on the beach clean, modern room. wifi good.