some pool equipment is rusted

very friendly staff clean room very good breakfast

fyi, with the covid precautions, breakfast is packaged oatmeal, a granola bar & bottled water

breakfast was great since we had items we could also take and go

need a little bit better continental breakfast

the breakfast are extra exelent

the pool was temporarily closed, but for good reason. maybe next time.

bed very comfortable. breakfast was great. friendly staff.

the pool area was clean and they even allowed me to invite my family to come for a swimming day

the breakfast was good and e

the breakfast bar was delicious

rooms are fine, and i like that there is a decent bar in the lobby

the gym was very poor in quality and no equipments to workout

they took out the hot tub and the pool was small.

pool was warm.

breakfast was amazing but the front desk service was amazing especially ms.gladys

my 10 year old grand kids loved the waffle machine at breakfast & the pool!

pool was nice and warm room was clean beds were comfy breakfast was very tasty

breakfast was very nice

machine stuck and clunked so i only used for a minute instead of working out as planned, and the pool could have been warmer

pool and gym look simple but functional

- near lots of shopping and restaurants but also plenty to do inside like the nice breakfast and pool we ran across the staff several times in our stay and they were all super pleasant

the location and that it had a pool. also the pool was very clean!

clean, overall. rooms were clean and gym was nice.

pool could be a little warmer

the parking

beautiful hotel, very clean throughout, comfortable beds, nice parking garage, great location, and all staff members i've spoken with have been very kind and

food wasn t great and the service in the spa was terrible

no fridge in room. the parking in front was weird...

faucet wouldn't work and the room service food wasnt good

beds were very comfy, but we really liked the double swimming pool as we stayed here because of our grandchildren

loved the pool when we came it was not busy so we got the pool to ourselves which was really nice my daughter

beds, fun pool area for the kids, good breakfast selection, friendly staff, showers were very nice, liked

the pool area especially that it has a kid pool for the kids and a hot tub also you can play volleyball in the pool they have a

my grandchildren enjoyed the kids pool

price was good and full kitchen was great!

liked how i was accommodated with early check in upon my arrival to the site

there is free parking and a kitchenette in each room

the manager was excellent. and did everything to accommodate needs. love the kitchenette.

it’s like pretty much a rehab/ re-entry program for parolees and convicts i suggest not taking kids it’s

pool could b bigger

breakfast was outstanding

the kids had fun in the pool while my husband and i enjoyed the hot

i'd put cheese on the eggs for breakfast.

no breakfast served because of covid

they loved the pool table in the lobby

the breakfast made traveling with young children easy

the pool was warm

early check in told $50 fee, $25 hr before. or along those lines. stunned me.

the rude staff despite me being hilton honours charge me additional 50$ for early check in

00 prepaid breakfast would have been better spent at an actual restaurant

no free breakfast

have free breakfast for your hotel guest

swimming pool water was too hot to be pleasant for swimming.

keep fresh coffee no bar they don't comp you breakfast been getting rooms since january and now it's almost march no

good location, clean, good breakfast.

staff i have ever encountered, very very nice rooms, excellent breakfast and very nice and clean pool and hot tub

we also thoroughly enjoyed the pool & hot tub

great breakfast

night before i called about an early check in

the kids love the pool area, too

indoor pool very cold

sad that the pool was still closed

shower pressure was very poor. 2 out of 3 times i went to the gym there were no towels to use.

to stay on the 5th floor this time and, with kids, that can seem so far away from the door

breakfast was very good-everything was fresh and tasteful

amazing rooms and nice gym

great breakfast

a lot it did the job i presume paper plates and plastic cutlery is normal bar was not very well stocked

quiet, decent breakfast

the breakfast was outstanding they were very clean and respectful staff.

i liked having a mini kitchen

we stayed for the pool but the.water was to cold my kids wouldn't even swim

there were a lot of high school kids there for a tournament so the breakfast line was big, but it moved quickly and they never ran

i return to naperville, i would definitely stay here again, but next time i’d love to try the pool and consider booking a larger room, especially for us, as a family of five

nice to have 2 televisions and a kitchenette

their breakfast bag had a burrito, a granola bar, and juice

the room was big with it small kitchen but a full refrigerator and dishwasher

the breakfast was exceptional; the pool was great, as was the patio with basketball hoops, etc

breakfast was perfect to get the day started

very comfortable and plenty to do in the evenings

it's newly renovated and the breakfast was great.

staff amazing and breakfast was wonderful

there was ample parking available including handicap spaces, hot continental breakfast served from 6 to 10 am,

large rooms, friendly staff and great hot breakfast

to be between 7-10, we went down at 9:15 on a sunday and to our as surprise no breakfast, my kids left the hotel with hunger

so i felt like we owned it rarely saw any other guest even though lots of cars when we left for breakfast but nobody by time we would return back & i absolutely loved that for us and our

breakfast wasn't that appealing

not big selection on breakfast

property was close to the paramount theater and was reasonably priced, the continental breakfast was good also

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

room was right next to the pool

i could not walk to a restaurant and called in room service.

no room service for a 3 day stay

convenient for my travels. staff friendly. nice breakfast.

the gym was small but perfectly adequate, we didn t use the pool in the end

i wouldn’t recommend the spa or restroom in pool room

wish the pool and spa was open later then 10 pm

we loved that the pool was heated :) and the room was huge we loved

friendly quietness you can do laundry there at a reasonable price it has a pool and

breakfast nook next to pool/spa very cozy

room, smaller then downtown location though nice front desk staff good pool

what sold me was the great service at the bar and complimentary drinks were a super plus

believe 2 total) free cocktails from about 5 to 7 pm at the bar area

our daughters loved swimming in the pool and splashing around

only thing that i could say would be a bigger pool and floating toys for children

customer service was great!clean comfortable lobby and room breakfast was good. great value.

the complimentary breakfast was amazing

pool was cool

everything was great again, especially the amazing free breakfast

pool is outside only but clean and nice

i was given a king room and we needed two double beds because we have 2 small kids and need extra room

of the front desk talking to us and accusing the kids as to much noise they called the police when there was a lot of kids in the hotel and the 2nd

awesome with superb breakfast

breakfast was great

comfy room. welcoming staff. small pool and fitness room, but appreciated !

there is 24-hour gym and a nice indoor swimming pool that you can enjoy your stay

pool area clean and fun for kids

i was sad i was unable to use the pool

our sofa bed was very nice uncomfortable. kids had to sleep on our bed

party next door to my kids room. walls were apparently thin & their talking kept them awake.

i liked the pool area and the cleanisness of the hotel.

great place. nice bar and restaurant to be at if you have some time to kill while on the road.

they accommodated my request for a late check out 2:00 pm, even

pool hours and check out time

room service lots of restaurants within walking distance easy highway access

good breakfast clean room nice facilities including pool and gym comfy bed friendly staff

good morning breakfast!!

nice breakfast and reasonable price.

pool if that matters to you (or your kids most likely)

pool or hot tub--that would have been nice for relaxing, but the reasonable price more than made up

were able to check in 3 hours early without an early check in fee

breakfast

friendly staff and free hot breakfast!!

convient access to car and late check out

breakfast was excellent the staff was very friendly and accommodating

it appeared the room door had been attempted to be forced open and the swing bar door latch on door was damaged and there was tape over the area where it attached to the door

we wished they had a hot tub in the pool area but the pool was nice as we had it to ourselves that night

the pool could have had a whirlpool spa for us older people

pool, gym and ping pong table. spacious rooms.

did have a working pool which my kids enjoyed

pooll

was wonderful, kids loved the warm cookies

location fitness center pool

this is a slow hotel so if you like action and conversation at the bar this is not for you.

bathroom was downstairs ,should be by the pool side

called before i booked and asked about the pool and they said yes, it's open

during breakfast juan the attendant always met us with a smile

the breakfast was very good and staff was friendly.

breakfast was great. pool room clean

employee who worked in the breakfast area was very friendly and helpful

the pool area was too hot.

the parking was convient

salt water pool

very clean. breakfast was good.

bed was comfy and breakfast was great. staff was very friendly and helpful.

some kind of breakfast could have been provided. also, the towels were not very high quality.

breakfast looked good! smelled delicious!

i made the reservation, i asked if early check in would be possible

breakfast is strictly continental but there is a good cafe a stones throw away if you wanted

there was no breakfast because of covid issues.

breakfast was awesome

the hotel was clean, the staff was friendly, and they offer a hot breakfast.

fitness room was nice

we have kids and grandkids in elgin and this is the perfect location for us to stay

breakfast offering very minimal and not too appetizing.

bennigan's sports bar and restaurant is always worth a

swimming pool the water was warm so you can go swimming

our daughter really enjoyed the pool and it was nice to have a room service option even though tip was

sports bar type atmosphere

pool is open while the pool of other hotels are still closed.

bath tub type shower and gym hygiene

hotel main marquee sign and some of its parking lot lights were not functioning

pool

only thing that i didn't like was that on the hotel website they said there was room service but there really wasn't but it was okay and the staff was great

room service was exceptionally pricey especially since there was a burst pipe in the lobby area by

front desk was friendly and the pool was a plus for our visit

there were no towels at the pool but the front desk had a few to spare.

no breakfast

the gym area needs some upkeep

bag breakfast it was okay got there at 5 p

the breakfast

the kitchen area was nice to have and a comfortable bed.

very responsive and easy going staff, large rooms with built-in kitchen

and go is ok i guess i really miss hot breakfast tho if you are expecting customers to still pay full prices

the door card kept demagnetizing. the breakfast options were poor.

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines too only free internet and breakfast and was lucky to get that

pool was a little small, but nice and clean

laundry room on premises

everything is good, but breakfast is room for improvement

the night stand, very sketchy activities were going on cigarettes butts everywhere outside the fitness center was nasty and a joke the breakfast was ok the toaster didnt work the microwave didnt

kitchen area, while the bed was loud, it was at least still fairly comfortable

great location. comfortable bed and nice kitchen area.

complimentary laundry

the kitchenette is very nice to have

the free wash/dry laundry is gr8

the pool was cold! the website advertises it as a heated pool. i suppose if

fact that we couldn’t use the pool or gym and the breakfast area was just grab and go which sucked but we understood why due to

modern decor and clean pool

pool was great for the kids with a great breakfast selection

was very friendly, room and hotel were clean, and the breakfast was good

it was a great room but the pool was amazing, kids had a great time

it was a great room but the pool was amazing, kids had a great time

location and ample free parking

after the kids went to bed the drunk parents took the

the location is great with plenty of parking spaces. no outside noise. good customer service.

clean. great location and staff. very pleasant stay. good breakfast .

has a pool and does breakfast

friendly staff and good breakfast

the breakfast was delicious

could have catered for non meat eaters at breakfast a bit more.

smell is terrible, the wifi didn't worked, no free space in parking lot, heating in the room to complicated to operate, very dissapointed, cancelled my other

everything was exceptional, it would be nice if breakfast was complimentary

were in suite 221 returning for second day to find no room service

pool, restaurant, business center, comfy beds.

didn't have breakfast

the pool was nice

breakfast was good, the bed was comfortable and well-made with plenty of pillows, the wifi was

be sure if you get a get a chance to check out the amerian bar & cafe across the road

location and quality of location. the hot breakfast is great as well.

asked to take out trash and stuff outside the room which was very inconvenient especially with kids

breakfast did not come with my booking

the pool area tables too close to the water and kids kept getting our stuff wet

breakfast ended at 10. perhaps extending it until 1030-11 would accommodate most guest

nice room and excellent breakfast

the gym feature and the continental breakfast.

there is a gym and laundry room available to guests, which is nice

stocked kitchen with cooking supplies

evening snack early check in kitchecette

breakfast was grab and go style, and lots of sugary items, so we took advantage of the kitchenette

kitchen area was incredibly convenient

breakfast choice awesome.. pleasant workers.

they take a deposit of $100, the gym was closed

selection of breakfast, nice area, right behind a gas station and down the block there's an amc movie theater

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

the breakfast was very fresh

location, breakfast

at the front desk is so awesome and can't say enough good thing about beatrice who keeps the breakfast going

clean room and around nice clean pool.good breakfast and very helpful customer service.

breakfast just ok. juice all watered down.

breakfast. 24/7 reception service

) the pool is nice and clean but very small

my husband enjoyed the fitness room

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

the pool was small, a fire pit outside would be nice, no hot tub, bar closed early.

the man that was tending the bar in the evening was very unprofessional; he was so

the complimentary breakfast is very, very good

i liked that it had a pool

the bar was not open

the pool was not yet ready

cleanliness was great and the staff was polite. the pool was nice as well.

breakfast was great. good variety. lots of room in dining area.

front desk mgr was exceptional! very clean and friendly. pool & hot tub were very relaxing

breakfast was great as

was nice hot tub was down and the water wouldn’t work in the gym

best free hot breakfast we have had in a long time, and the welcome reception was an unexpected surprise

location was good for what we had planned and the bar tender was great

their pool and their gym were big enough to spend some time training or playing with the kids, the pool was really warm,

only thing i didn’t like about it was the pool and hot tub were shut down which we knew ahead of time

the drinks at the bar were over priced and the hot tub was not running

pool temperature was perfect

the breakfast the eggs wasn't very good but i really have nothing to complain about

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

breakfast available for purchase and nice bar for evening night cap

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room made this our most

the complimentary breakfast was a nice bonus this stay

the hotel overall was wonderful from the service, rooms, breakfast, and pool.... and so on!

needed more wide breakfast restaurant

i have got late check out per request

we hoped to have a drink at the bar area but it was closed. not sure why.

that gym was amazing like the hotel and when we come back we will revisit both

clean, put together, clean pool

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

the floor on the swimming pool was a little aggressive.

the fitness center & pool.

my kids loved the pool and they room

love the kitchenette the furniture is excellent

room, laundry room available, cleanness, friendly staff, morning free coffee

the facilities like laundry, gym were good

have laundry detergent in the washing room should refill on this was the only thing i

everything especially the kitchen

arranged for a late check out and the staff did not communicate that to each other

a hour later she put us in an upgraded room with a kitchenette

no pool.

polite my room was clean restrooms where clean no smoke smell we had enough tails the swimming pool water was

had to make a reservation to be able to use the pool

don't provide shuttles to chicago ohare airport

granola bar oatmeal and cereal in cups

breakfast could have been a little better and i know it’s a work hotel but the bar being closed on friday saturday sunday was a

that is really dangerous when you have kids and could risk them putting it in their mouth

breakfast because bar and kitchen closed die to covid

the xontinental breakfast was amazing- by far the biggest ive seen at a hotel

top tier, we didn't have time to experience the pool, but i am sure my kids would've loved to experience it

pool area was a little small compared to pictures on website, but we adults weren't there to swim

great staff. nice breakfast

the size of the rooms. the breakfast was awesome!

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

pool

i also loved the fact that it had a restaurant & bar that was open from 5-11pm

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you pay

clean room, free wifi, fridge in room.

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

the pool area was very cold. it cut our pool time drastically.

pool was a little small and the breakfast was one entree instead of a buffet style

it was nice to have a bar and restaurant in the hotel

decent gym, pretty cozy feel