very good breakfast, especially waffles

bigger breakfast but it was good enough

breakfast was plenty, small assortment

very basic breakfast: just a packed cinnamon roll and drinks.

breakfast wasn't provided but was included in the bill

gym also very spacious

design comes with new pain though – no bar nor hook at bathroom

gym was right above my room i could hear people running on treadmill dropping weights / equipment

many menu choices! nice bar lounge , we really loved the terrace on the 6th floor!

gym was nice

wifi connection on 8th floor had an incredibly spotty connection

the location and the workers. they didn't let me do late check out! which iits ok

room service was great as well as the food

place,very clean,had no issues at all kids loved to stay definitely recommended and am going back whn ever visit chicago plus great

poll was empty, the kids were bummed about that but we were close to the beach so it wasn t a deal breaker

simple but comfy rooms with amazing beds and linens. yummy breakfast. new and well equipped gym.

nice gym

nice patio area, and well-equipped gym

the room was very clean, the gym well equipped, and the lobby/bar attractive

breakfast was great. made to order omelets! the room was spacious and it was a great location.

(they provided shampoo, conditioner, and bar soap

so close to all residential halls, perfect to spend a couple of days visiting northwestern kids

extremely friendly staff. great that the fitness center was open 24 hours a day.

good fitness center for basic needs

great bar and dining area that encompasses the experience of the location

the front desk staff was accommodating and the chef in the breakfast room was attentive and cooked me a wonderful breakfast with great coffee on both mornings

annoyingly, the burner units in the kitchen kept flashing and i couldn't turn the thing off, though i never used it

everyone was so friendly. the breakfast was great and the location was perfect.

beautiful, old, charming inn. breakfast in the large parlor room was a delight.

it made us very uncomfortable, he looked like he worked in the kitchen

wifi was really bad

wifi kept falling

ud noise) wifi failure

no one tells you about breakfast

during my stay

breakfast nor bar sue to covid-19, but the cleanliness was outstanding

the pool and hot tub were clean and fun

breakfast offered many choices and was delicious. my grandson really enjoyed the pool.

very clean, front desk staff knowledgeable always happy to help, pool and gym very good

accessible parking garage, i enjoyed the high-quality room, breakfast buffet, fitness center, and pool area

banquet hall is beautiful, bar louie good food, warm water in the pool.

parking and location

original room was very hot, the hotel is dated and old looking, wifi was problematic

5 star hotel and complimentary breakfast would be a nice perk if the hotel includes it in the nearby future

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

the gym needs to be extended

better room service.

ample parking for our big truck

staff friendliness,free parking, cleanliness,accesibility

clean, quiet, and upscale rooms and lobby. also, parking was great.

even my kids noticed that he was unpleasant

the wifi is pretty bad.

location next to the l was great with kids.

the wifi would go in and out and the ac unit did not work and the windows did not open so the room was

the process was easy. late check out was a blessing.

breakfast was ok but not great,

breakfast staff has no personality, no eye contact, and no greetings. talking among themselves.

we appreciated the extra touches from the housekeeping staff in the suite’s spotless kitchen

breakfast ends at 10:00am ample parking comfortable rooms with a kitchen, couch, closet space and a separate bathroom with a tub

the cleanliness, breakfast options, pool and staff

indoor and outdoor pools during the summer —- thought the outdoor pool gets crowded in the summer

the hotel restaurant and bar was fabulous! great food and friendly staff!

great amenities , classes , gym , tennis, great breakfast options

expenisve and loud alot of kids running around

but sitting at the bar was annoying as athletic members were coming up to the bar for their take out drink orders

breakfast delivered to the room would have been nice

pleasant staff, good breakfast and nice beds.

the view the view the view!! (from lobby bar and outdoor terrace)

no pool and the gym was a bit sparse.

my key did not work for gym. so had to ask reception to open it for me every single time.

follow up call to make sure that we received a food item (see below) - great views of the city - late check out available - black out shades really black out the light

noise from train, lack of amenities - coffee maker, gym, mini bar, iron

room service shut down before 6 which was disappointing

the pool is really small as well

the gym is a local branch 50 metres down the street

cut fruits in breakfast

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

came to the door with special service like breakfast accommodations

improve the breakfast offerings

i was not able to eat so i can not comment on the breakfast

spa hose didn't work

i made reservations for at room with spa and when we got there the rooms were all sold out.

the spa tub was really nice and the hotel was close to lots of restaurants.

place very relaxing and spa hot tub was incredible for body aches from work helped me relax a bit

no pet fee for our miniature dachshund

did not do breakfast at the hotel

hotel lobby for breakfast and bar for evenings were well-staffed

options for room service could've been better, and the mask policy more clearly

the gym was a little dated and small and could use an update.

nice and clean. good gym inside the hotel.

gym is good

d was free)

i didn't like was the qr code for room service, that is handed to you with the room key

the wifi and cable was out during my trip and could not be restored before i left.

i loved my room nice spacious shower. nice staff and good room service through butler

pool was very small

extremely clean, customer service immaculate from all the staff, very urgent when you call for room service

it is nice if you are going as a couple, but it is not kids friendly

perfect location with rooftop pool and bar

the pool was smaller than i thought and quite busy with lots of kids.

restaurant, gym

the staff, the room service, i could go on and on, but to make it short: my stay exceeded my expectations

the pool, the bathtub

room service brought me two separate orders because i ordered the wrong thing and sat the plate

to the front desk, to room service staff to the spa and gym staff, and to the waiter staff in the bar and restaurant

the gym was extremely underwhelming

it couldn’t be better the stuff is awesome the bar is always wonderful

i would love to see them open the space up for a champagne bar or cocktail bar, some way to experience the space without having the whole high tea thing

the bar downstairs had amazing food and i loved the cocktail i had as well as the music on saturday

i was disappointed that coq d'or bar wasn't yet re-opened, so i'll just have to return

location, bar and restaurant

we didn't get a chance to go to the hotel bar but from the lobby it looked really nice

especially enjoyed the food in the restaurant and room service

you need to get better food service for room service

taylor in room service was great

the gym is small with very few weight machines

wish breakfast was included and free and the bar was open allday

the gym and fitness room was closed unfortunately, otherwise i would say 10/10.

wish breakfast was included and free and the bar was open allday

also the restaurant and bar in the lobby were nice

that i did not like it is i would have liked to have breakfast at hotel without going outside, but it is understood because of pandemia

room service was excellent, fast, hot, accurate, and delicious for dinner and breakfast

cept very poor wifi and lengthened covid limitations as an excuse for limited room service and closed hotel bar)

we were very happy with the accommodations. good beds, great water pressure. fast room service.

they don't have a gym agreement with equinox for guests)

restaurant and bar was fabulous

guess a hotel with an indoor pool during spring break / easter was a hot commodity for families

i didn't have enough time to enjoy the spa and dining at the hotel.

beautiful room and the spa services were top notch

prompt service, including room service, asking for some toiletries, etc.

pool, gym and city view also lake view.

was great and we got a late check out and use of the facilities while we waited for our airport transfer

location, early check in, clean.

com didn't inform about my late check out and that was a big stress as i lost the reservation

early check in and late check out was wounderful as my 3 month old grandson was with us

came with kids to do more museum-type activities and it was a bit farther away from all that

that room service and the restaurant were not opened, but totally understandable

i had a room and i got my kids a couple rooms and their rooms was better than mine

comfy bed and beautiful facility. enjoyed the gym too!

great gym with lots of machines and free weights

small room, small bath, no separate shower stall, mini bar not cold and limited soda selections

that the rest of the personal made our stay easy going: the servers and at the restaurant, the room service for the day of our race

think the spa services we had were as exceptional as i would have expected at this high end of a property

i really liked the bar and restaurant on property

then the room service was absurdly expensive $35 for eggs + $7

the room service and nomi restaurant were wonderful

the fitness center and the pool was great. and i loved how close everything was to the hotel

my kids loved parker, the house dog

my kids loved parker, the house dog

room comfort , the great location , the gym and the swimming pool the terrace is really great for take a rest or having

breakfast selection, friendliness of staff, location and accessibility to

very small thing but missed having shower gel instead of only bar soap

was there with my kids and we thought there was a pool and they were very bummed there was not

room service not coming to clean daily should be requested, coffee corner

clean room, updated, great breakfast

we also enjoyed the breakfasts

the gym,outdoors,swimming pool,

ice machines accessible by customers. i do not like to wait or call room service frequently.

the room service was running a bit slow on that day.

room is fullu equiped, clean, staff, kids friendly

liked the gym, it had a good amount of weights

there is a water cooler in the gym to fill up your bottle

gym was great for a hotel

the gym is nice and free coffee selection

at the lounge, it has free coffee and gym which was clean and confortable to use

the gym was not operating

kids, 11 & 13yo) and there was almost no room to walk around other than get in and out of bed

we wouldn't be able to fit if we decide to travel with our 3 kids

room service due to covid

always ask for an early check in because i'm in the hospital having surgery

hotel staff gave the kids a goody bag

dena and the man with the handle bar mustache at the front door were especially a delight

room was comfortable and clean. close to everything. gym was well-appointed and well-maintained.

the gym was lackluster

room service wasn t 24/7 and it was pick up

loved the full kitchen and free breakfast!!

the wait on the elevators. gym equipment mostly was out of order.

pool was smaller than expected and did not have a shallow section for small kids

breakfast was great with lots of cold and hot options

the free breakfast was a hit with my kids

it is in a great area and the breakfast was wonderful.

friendliness of staff breakfast location

room was smaller than expected, wouldn't bring the kids.

our room was very small, so for families with kids it might not be ideal

the location and that it had breakfast included...which was good and had a lot of choices!

very clean. friendly staff. great location. loved the kitchen galley and bathroom!

free breakfast was ok

kitchenette

room was very nice and wide and with a kitchen corner very comfortable

let us do early check in which was so nice traveling with young kids

due to covid only 1 hour time slots for pool.

in order to get room service we had to go down stairs to the lobby area and place an order

due to covid they aren't doing room service but you can request as we did and it was perfect

second major reason was the early check in accommodation

even in the last hour the pool is open you still have a pretty high chance of being splashed by kids that don't even have a parent there watching them

bed was really comfortable and the room service food was amazing, dessert was the best triple layer chocolate cake i've ever had

ensure that my stay was pleasant and comfortable, accommodating numerous requests - including an early check in and late check out

did request an early check in but didn't get to check in until 2:50 and my appointment was at 3:00

gym and swimming pool very

the room was beautiful and the rest. on site with bar was excellent

great spot good breakfast n the pool is nice

didn’t like how none of the kids that were at the hotel wasn’t able to get in the pool at all and how only 2 elevators was

the pool gets so busy , they had no towels, no where to sit and no room in the pool for the kids to

my kids loved the whole stay

kids had a blast at the 4ft deep pool with other kids

the rooms were very clean. loved the large gym! location was perfect.

gym was way to hot to work out in

the staff was quick and the mini bar was excellent

beautiful property, great bar and staff

i was particularly impressed with the gym facility

indoor pool, laundry access, location, distance to downtown

because she was too busy telling me not to smoke and not to have a loud parties, knowing i have kids, all while staring at my fiance who is a black man

kids-- age 11)

the size of our room was insufficient for a family of 4 (2 kids-- age 11)

fitness center could be better.

was a quiet and cozy place, filled with many amenities (free wifi and free breakfast) unlike other chicago hotels (+)bed was very comfortable, free wifi, room was decorated in a modern way. (-)the wifi wasn't good at all (+)perfect location, good breakfast, clean rooms, free and fast enough wifi connection (+) great wifi and many channels on the tv (+) good wifi and breakfast (+) i also liked having access to a printer in the business center, breakfast, free wifi, free hbo go and walkable location (-)wifi really never worked (-)wifi worst. hyatt wifi works better at this marriott.

excellent breakfast buffet, well tended by staff' none better on the magnificent mile

good breakfast, great location.

i was looking for room service and a pool

very nice staff, clean room and roomservice good, great location, nice breakfast, nice gym room

wifi was not working properly

had some issues with room service delivered my food to the wrong place

valet parking clean rooms comfortable beds friendly staff on-site bar & life music

also, there's no pet fee

location, some staff was very accommodating room was ok and quiet not good at check in i came in early and lost a night they could have allowed early check

very nice restaurant in hotel provided delicious room service

the beatrix restaurant downstairs has superb food and offers room service

were small, i ordered breakfast from room service, they brought it in a to go bag

no late night food available. overpriced restaurant and room service

room, gym and general location. close to sunnyside ;)

i liked the location but the kids wanted to be closer to grant park for the lollapalooza concert

gym

pool and gym could be more improved.

used the gym during my stay and it was quite nice, but the equipment is a bit limited if you are lifting

made towel animals for kids

i had 4 kids with me and they were exhausted, hungry and upset

room service isn't the standard kind with the table cloth and tray, it is more food delivery from

it would’ve made the experience better with kids

location, room size, gym

location is everything! the gym is one of the best i ve seen in a hotel.

there was an indoor pool and gym

large size. had more than we needed. complimary breakfast and dinner

gym is small and facilities

lobby kids running around

pecially for family) good location pool breakfast rooms with kitchen

was very friendly and she probably knew i was stressed tf out with my 3 kids but this wasn't much of a vacation for us

she was friendly and caring and bonded well with the kids

there wasn't a children play area for my kids

to ask for coffee after room service did not replenish, also no bag in ice container and only 1 glass

the breakfast isn t anything to rave about but it s free so it gets the job done!

rooms were clean and the gym had everything we

breakfast and crew were especially great (javier

from the river walk price is reasonable i came 11am they let for early check in breakfast is ok gym is good reciption is very good and

location ,staff,breakfast,price

would have been nice to have more variety (hot items) - hard boiled eggs, toast, bacon - for breakfast

they offered the kids cookies daily

wish the bar stayed open later however i received an awesome recommendation across the street

room was clean and the pool was nice and they store your luggage for you if needed

highly responsive staff, clean and quiet property, swimming pool and swim deck with games for kids were the highlight of our stay

i stayed here several times but this time wifi was not as good as usual.

the location is nice, river north. lots of restaurants. the gym was nice. the pool was nice.

we were able to check in early and get a late check out

the gym's weight equipment is very limited, no barbells for example, only one bench

i didn't use the gym and saw that the pool was closed, so if you're interested in using the facilities, it's best to

excellent location for friendly bar and resturants and bus stops

the place was clean, from the lobby to the rooms to the gym and pool area

swimming pool was with too much chlore.

the breakfast was fresh and delicious with many choices.

had a hard time using the wifi, we had to call several numbers to get it, finally we got a different pascode

like that they made sure people had a time slot for the pool so that they could clean it

no room service

pool was crowded with kids. location

clean, perfect location and free breakfast!!!

the swimming pool, the gym, and the bathroom in the room.

wifi was not working