no indoor pool

the kitchen and living area were a great addition

parking, exceptionally welcoming staff, hot chocolate bar

price was great it was clean and staff was great,great breakfast

the free breakfast was awesome

location .. amenities .. bed comfort .. early check in ..

the gym is missing a pull-

booked this place because it had a shuttle service, which was good because i am not from the area

the wedding venue stage and bar area

room was clean and comfortable, parking was well lit and secure, and the shuttle service was friendly and prompt

breakfast could have been having slightly more variation

the gym was clean and well equipped

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

the equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement

the cafe breakfast was great and so was the bar and speakeasy

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

pool was down. i had two small kids and that sucked

parking was horrible

breakfast bar was above average

kids loved the trundle bed

the waiter in the breakfast buffet felt like he was rushing us

there is a bar and music and food at the facility, this place is very clean

the hotel the lounge the breakfast an the rooms

really wasnt anything that we didn't like, we just didn't have time to check the pool out and we forgot to bring

website states kids eat free, but we had to pay for my 4 year old and ourselves

breakfast was only adequate

convenient parking

room service unless requested

nice continental breakfast in a quiet room

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached

shuttle to cleveland clinic.

i had to request a late check out and she was able to extend my check out time free of charge

the wifi connect needed fixing

so friendly and shuttle service was great

spacious and beautiful hotel, convenient restaurant, pool, gym, cleanly rooms, friendly workers

bed was incredibly hard and the parking lot was not plowed in a timely manner

very clean. nice breakfast. quiet. nice price. nice location.

also nice to have a restaurant and bar inside the hotel with space to spend time with other guests in your

nice gym and 4 hbo

staff, very clean and spacious room, good wifi, good location just off the freeway, far enough to be quiet

specifically booked this hotel for the spa bathtub

upon entering room, glass enclosed spa tub and shower on left

gym could make some improvements

staff was very nice. room was very clean. breakfast was good.

we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am

they room was nice. had a spa tub and very clean.

indoor pool and spa was nice

no bar or lounge for a cocktail on site.

convenient location. beautiful room and property. lots of parking.

loud kids running around playing hide and seek it was horrible all evening and early morning

thing that couldnt be changed, like the window was quite small so not much natural light and the spa was close

pool and spa were used, as was the gym

the bed was very comfortable. the poor and spa were clean and well maintained.

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

pool area could of been a little warmer as well as pool water but hot tub was great

price was reduced due to covid restrictions, but it should be for not having any access to pool, spa or breakfast

specifically picked this hotel because of the spa

it was clean, affordable and love their breakfast.

walkway and parking lot were icy.

breakfast was excellent

rooms are small, but what they lack in space they make up for with class and character

great valet service and bar and food was amazing as well

loved the extra touches with the purity coffee in the room the gym was also nice

front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

there s also a wonderful spa and a couple great restaurants in there as well

wish the spa would have been open on sunday and monday but i understand that these types of businesses don

hotel was easy to access, valet parking was easy and convenient, and the cleveland arcade had a spa for some

the breakfast food is atrocious

great value. great location. free wifi.

nice corner view breakfast was excellent

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

in room breakfast was excellent

originally added extra items to my room service tab

the bed was great nice tv room service was great

i made the reservation the women told me that the spa was same day reservations

also they have now added a spa - great reason to come back

spa as

the gym was really nice, equipment was well maintained

it was a little like uber eats from a near by deli not from a 4 star hotel kitchen

great location in the flats. very clean, modern room. loved the bliss spa products in room

cab or shuttle ride to the casino or east 4'th

hotel was very modern, and the gym was the best hotel gym i ve ever seen

had to scan a bar code for room service food from restaurant downstairs, not able to download program so could

late check out allowed us to sleep in and not feel rushed

bugs and cleanliness. carpet was very dirty and the bathroom tub/spa had mold

drove to mcd's to get some wifi

wifi password didn't work

a free safe parking area behind with locked night time

love the inn with access to a full kitchen

small pool towels, low pressure on spa jets

kids enjoyed it but it could have been better for my room i had to switch rooms because of an

since smoking is allowed in the hotel, you could smell it lingering in the halls

it made me so uncomfortable i told my kids to throw the food away and we would go to mcdonalds

the pool hours were horrible

a little nicer breakfast

need better breakfast items.

the small kitchen, including refrigerator and a microwave was a super plus, i loved that

to be a lot of random scavengers and illicit activities that would happen in the parking lot

the hotel allows pets which doesn't always agree with my allergies; but the hotel is kept clean.

we also booked a spa room for the extra price and unfortunately you cant have the jets on and light off at the

we had a spa tub in the room

i did however wipe down the surfaces and the spa tub due to my personal preference

for a spa room that didnt exist

nice breakfast

i loved our room, loved the spa robes and the technicians at the spa were very professional and friendly

steps up and down to the rooms and spa services .

our spa experiences, our meals at the cabin, and our accommodations at the resort were all amazing

messages and spa were fantastic.

it was a peaceful experience overall, and extremely convenient to have the spa and restaurant all inside one

swimming pool equipment was a little old fashioned.

) hotel also has a section of pet-friendly rooms staff are

on the first floor, there is a bar that serves great food

parking

the pool. the kids loved it. we also loved the staff! super friendly

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

the spa bath had hairs and a ring on it

the tub and spa was dirty

the spa tub was nice and for the price of the room we were happy with it.

out it was no longer a pool at last minute not really an issue cuz had that king spa suite with the spa