quiet location a bit off the main road, with ample parking, but very close to the highway and suburban shopping

decent restaurant with bar onsite where we had dinner and breakfast

lots of free parking, the breakfast was really good

breakfast is simple but delicious, and staffs are very helpful

only thing they were doing construction so we couldn't use the gym but all else was

front desk person the night we checked-in not very friendly and they should have an indoor pool

breakfast had fresh fruit, which was a treat. having a stocked kitchen was a real benefit.

their free breakfast was the best, and other guests said the same

the couch had pet fur or it was shedding. the sheets had stains on it

the staff and the breakfast crew are the best! great facilities (gym, dining, rooms).

small pool towels, low pressure on spa jets

if you're traveling, you want to at least get in the jacuzzi and let the kids swim to tire them out

spacious rooms got in door swimming pool. food restaurants bars and highway is al around

the pool area was nice had plenty of room for kids to enjoy themselves and adults toi

if you're traveling, you want to at least get in the jacuzzi and let the kids swim to tire them out

out it was no longer a pool at last minute not really an issue cuz had that king spa suite with the spa

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

we had reserved 2 king suites with jacuzzis&spa bath

drain plug was tricky on spa tub!!

the tub and spa was dirty

gas fireplace in our room as well as a turntable with vintage records

breakfast was only adequate

convenient parking

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

breakfast was fine.

the wedding venue stage and bar area

loved the shuttle and the warm cookies and comfy

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

room was clean and comfortable, parking was well lit and secure, and the shuttle service was friendly and prompt

to order room service for breakfast 2 days and there were problems both days

room service was quick and delicious

excellent location, amenities, room service and staff was very helpful!

when i asked to remove the mini bar they said they will charge me i was surprised for what, i called room

ditto the breakfast in another restaurant

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

the buffet bar was not extremely warm, and i couldn t get the tv sleep timer to work.

the pool, laundry, and gym were open

room service

i noticed there was on in the laundry

convenience to cleveland clinic was awesome. and the late check out was what we needed.

specifically booked this hotel for the spa bathtub

upon entering room, glass enclosed spa tub and shower on left

2) wifi was extremely slow couldn t work off of it 3) a/c was not the

i wish they had a airport shuttle

plus we was able to get early check in and late check out so that’s a major plus

the bed was very comfortable. the poor and spa were clean and well maintained.

pool and spa were used, as was the gym

thing that couldnt be changed, like the window was quite small so not much natural light and the spa was close

i didn't like that there was no continental breakfast.

breakfast was tasty too

rooms are small, but what they lack in space they make up for with class and character

didn t enjoy the room service option

the staff is great and also love the bar and food

loved the extra touches with the purity coffee in the room the gym was also nice

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

hotel was easy to access, valet parking was easy and convenient, and the cleveland arcade had a spa for some

wish the spa would have been open on sunday and monday but i understand that these types of businesses don

there s also a wonderful spa and a couple great restaurants in there as well

i picked the hyatt at the arcade because i knew my kids would get a kick out of the

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade

also they have now added a spa - great reason to come back

i made the reservation the women told me that the spa was same day reservations

spa as

we liked the burger & bar offer. it was worth it & everything was great

the fitness area/gym was great.

nice corner view breakfast was excellent

originally added extra items to my room service tab

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

in room breakfast was excellent

the bed was great nice tv room service was great

hotel is extremely clean and well-maintained, the exercise facility is nice, and the breakfast is good

breakfast great coffee !!!!cinnamon buns.

pick just 1, but it was very quiet, clean, great area, pool was a plus even though it was kind of cold (winter

how the he'll is it ok to use their gym with people sweating all aver and not a pool

was not impressed with the quality of hot breakfast foods too pre fabricated

great location in the flats. very clean, modern room. loved the bliss spa products in room

comfy bed. clean room. wifi.

the bar closed early

the free wifi was difficult to get on

late check out allowed us to sleep in and not feel rushed

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

pool was down. i had two small kids and that sucked

the breakfast was so good and consistent

loved the room with a trundle option to allow kids to spread out in a hotel room.

the next day my kids got an ear infection

bugs and cleanliness. carpet was very dirty and the bathroom tub/spa had mold

is no breakfast, just a communal kitchen

also had a well stocked kitchen to share and lovely living and dining areas to relax in

the shared lounges and kitchen were clean and well stocked with flatware and cups and cooking utensils

it's unavoidable because of the corona, but i was happy if i had breakfast because it had a nice kitchen and

there is a bar and music and food at the facility, this place is very clean

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they

9 o clock is a time for adults kids are relaxed but can t go eat or swim or workout cause everything has

kids running up and down the hallway all night

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they

indoor pool and spa was nice

they room was nice. had a spa tub and very clean.

parking lot was well lit for night time arrival

i didn t like the fact that the pool was dirty & the hot tub .

gym facility lacked weights.

spa tub was great.

it was beautiful, staff was wonderful. loved viewing the other rooms and enjoying the spa tub!

room we stayed in did not have curtains on the windows by the sofa bed, and the lights from the parking lot made

breakfast was very delicious, the staff were great, the owner is super sweet

breakfast was pretty basic standard, expected more from suck a unique place

i loved our room, loved the spa robes and the technicians at the spa were very professional and friendly

how early the spa close

we want to come back to enjoy the spa downstairs and restaurant/bar

our spa experiences, our meals at the cabin, and our accommodations at the resort were all amazing

easy reservations for spa services

the history of the inn! wonderful pool! dinner was excellent! pet friendly at a reasonable fee!

appreciate the pet wing on first floor with plenty of green space to take them out

the pool area is amazing and so is the backyard

it s beautiful well except they pool but i believe they are currently fixing the issue

there was a bar which we did not get a chance to experience they were only open tues 4pm to 9pm thru sat and