and the parking was tight

the breakfast was only adequate.

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

breakfast was fine.

we were at the end of breakfast, so a little sparse.

i hate the pool and workout room wasn t open due to covid but overall it exceeded expectations

their free breakfast was the best, and other guests said the same

we loved the jacuzzi tub and the indoor pool

the staff and the breakfast crew are the best! great facilities (gym, dining, rooms).

quiet location. designated pet areas.

there were only two handicap parking spaces near the front and side entrances

not enough of handicap parking

wonderful renovation; dining room breakfast was amazing

very clean. nice breakfast. quiet. nice price. nice location.

nice gym and 4 hbo

messages and spa were fantastic.

steps up and down to the rooms and spa services .

how early the spa close

our spa experiences, our meals at the cabin, and our accommodations at the resort were all amazing

the spa and the experience was pretty great

the hotel had a cozy atmosphere and had plenty parking.

the pool. the kids loved it. we also loved the staff! super friendly

pet friendly, clean, loved the restaurant, the staff was so friendly

great location. beautiful historic hotel. great value! pet friendly:)

the bar was closed during our stay.

indoor pool and spa was nice

they room was nice. had a spa tub and very clean.

convenient location. beautiful room and property. lots of parking.

parking lot was well lit for night time arrival

dining area and staff were fantastic. coffee bar in morning was great.

specifically picked this hotel because of the spa

price was reduced due to covid restrictions, but it should be for not having any access to pool, spa or breakfast

we have stayed here several times it s very convenient to the highway and the casinos

pool was clean and well maintained

beautiful. loved the decor, lit fireplace, dining room, pool, comfortable and clean bed!

small pool towels, low pressure on spa jets

throughout hotel pool hours were limiting and area was always a swarming madhouse of unsupervised kids

connect to wifi both phone and laptops

throughout hotel pool hours were limiting and area was always a swarming madhouse of unsupervised kids

even let us stay in the pool longer, my kids loved that

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

the spa tub was nice and for the price of the room we were happy with it.

the spa bath had hairs and a ring on it

drain plug was tricky on spa tub!!

we had reserved 2 king suites with jacuzzis&spa bath

hot water night 1 and night 2, no elevator, a/c, wifi, hot water or parking access all day/night

hotel employees shuttle us back and forth and they are excellent

friendly staff. clean. quiet. comfortable beds. shuttle.

loved the shuttle and the warm cookies and comfy

going back in time it's very close to the cleveland clinic walking distance and they a shuttle bar and restaurant

the pool and spa were closed

my spa tub was dirty and broke

was maybe not the most up to date, but the rooms and pool were clean

the wifi wouldn t connect to our room. they were helpful trying to get it, but it never did.

we also loved the hot tub and warm pool, which were both much needed

breakfast could have been having slightly more variation

ditto the breakfast in another restaurant

breakfast bar is by far the best i have ever enjoyed during any of my many travels

room service was exceptional and the bathrooms are huge and nice.

electronics, tv and wifi could be better. dated

on line it said there was a spa tube when in fact there was faults advertising

com website there is an error saying the hotel had a spa tub

breakfast was wonderful

parking lot full of pot holes and outside was very unwelcoming

breakfast was great

dinning are was wonderful & like how kids eat free at the buffet

of food and pop, i found that upsetting - the atmosphere in the restaurant and bar was good, however pricing

we we re able to get early check in and late check out which was a huge help and the staff is polite and

nice rooms, indoor pool for the kids and sauna for the adults close to the pool.

pool smelled like it needed a little more chlorine and had scum around the edges

working ice machine on my floor, the trash can in the laundry room was overflowing so i had to ask a front desk

a bit noisy but we were next to the gym so i don t think that could be helped.

had a wonderful stay in a clean hotel with a great breakfast!

coffee.. pool not open

overall it felt a bit run down and outdated. hugh potholes in the parking lot.

upon entering room, glass enclosed spa tub and shower on left

specifically booked this hotel for the spa bathtub

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

shuttle to cleveland clinic in a timely manner for appointments

the shuttle could came picked us up. also smell of subway made me hungry.

thing that couldnt be changed, like the window was quite small so not much natural light and the spa was close

the bed was very comfortable. the poor and spa were clean and well maintained.

pool and spa were used, as was the gym

pool, lounge, bar, shuttles, breakfast

woke up around 2 am to kids hollering and being loud, maybe better sound proofing?

rooms are small, but what they lack in space they make up for with class and character

didn t enjoy the room service option

the staff is great and also love the bar and food

front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat

loved the extra touches with the purity coffee in the room the gym was also nice

hotel was easy to access, valet parking was easy and convenient, and the cleveland arcade had a spa for some

wish the spa would have been open on sunday and monday but i understand that these types of businesses don

there s also a wonderful spa and a couple great restaurants in there as well

in the building was fantastic for breakfast or lunch and 2 min from our room

we also received room service and it was delivered in a quick manner; she was super sweet

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

originally added extra items to my room service tab

nice corner view breakfast was excellent

the bed was great nice tv room service was great

also they have now added a spa - great reason to come back

spa as

i made the reservation the women told me that the spa was same day reservations

the gym was amazing!!!!

the gym was phenomenal

for a spa room that didnt exist

i did however wipe down the surfaces and the spa tub due to my personal preference

we also booked a spa room for the extra price and unfortunately you cant have the jets on and light off at the

we had a spa tub in the room

breakfast was great

great location in the flats. very clean, modern room. loved the bliss spa products in room

room service took an hour and a half

the location and the room service was great.

hotel was very modern, and the gym was the best hotel gym i ve ever seen

main desk - truly lacked personality and bar service and hours was very disappointing.

do a lot of traveling and enjoyed having a hot breakfast

breakfast was fine but not exceptional.

clean hotel, new, fresh, modern and comfortable with great amenities including pool, gym and free parking

have liked a little closer parking, but it was manageable

full hie breakfast served as of the date of my stay

bugs and cleanliness. carpet was very dirty and the bathroom tub/spa had mold

love the inn with access to a full kitchen

a free safe parking area behind with locked night time

they had a private parking lot that is gated late at night

also had a well stocked kitchen to share and lovely living and dining areas to relax in

nice spa tub great after a long day of driving.

the room was very nice. spa tub was excellent.

it was quiet. my so and i enjoyed the spa tub and had a great nights sleep.

spa tub was clean and felt amazing

convenient location,super friendly staff, clean for the most part,excellent value,plenty of parking