swimming pool equipment was a little old fashioned.

always, when traveling with dogs one can assume the pet friendly rooms will have a bit more wear and tear than

parking

the hotel had a cozy atmosphere and had plenty parking.

great location. beautiful historic hotel. great value! pet friendly:)

the spa and the experience was pretty great

we also booked spa treatments and they were fabulous

how early the spa close

messages and spa were fantastic.

we want to come back to enjoy the spa downstairs and restaurant/bar

the pool and spa were closed

my spa tub was dirty and broke

best included breakfast i've had at any hotel.

pool facilities closed indefinitely so i was informed.

pool was way over chlorinated- my youngest son has rash all over his skin and it bleached out my kids' shorts

com website there is an error saying the hotel had a spa tub

on line it said there was a spa tube when in fact there was faults advertising

breakfast was great

in a number of places, worn out rugs and veneers in room, pool not open, room smelled of smoke, parking lot in

i liked the location and the parking for our truck/boat. breakfast was good.

the pool was cold, but the kids still swim. the pool closed early.

pool was nice

i felt the pool area could've been better

the parking lot was in awful condition

pool was closed. kids were very disappointed

indoor pool and spa was nice

they room was nice. had a spa tub and very clean.

and gym were closed

the indoor pool and jacuzzi also looked nice, but they were always full of people, so i didn't use them

the jacuzzi at the room outside parking

price was reduced due to covid restrictions, but it should be for not having any access to pool, spa or breakfast

specifically picked this hotel because of the spa

very close to the mgm casino where i was attending a concert. clean rooms!!!

the breakfast was small!

there was a big dining area for breakfast, a nice sized pool, and a small gym

parking could be better.

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached

coffee was good, but the rest of the breakfast leaved a little to be desired

we were at the end of breakfast, so a little sparse.

the pool/spa were out of order

the water in the hot tub/spa looked like it had been sitting there for weeks and had a greenish tint to it

salt water spa and pool, terraces, food

pool too small

swimming pool water was way too cold.

spa tub was clean and felt amazing

nice spa tub great after a long day of driving.

the room was very nice. spa tub was excellent.

it was quiet. my so and i enjoyed the spa tub and had a great nights sleep.

no breakfast or coffee in the morning

pool and spa nice,

too many unattended kids in pool area

park right across the street from the hotel near the splash pad with lots of fun activities for kids for free

the small wet bar with a sink and the fact the suite had doors that closed to a separate living room

nice gym

front desk person the night we checked-in not very friendly and they should have an indoor pool

the amenities laundry/pool and the room set up, location, plus price for the week.

parking, exceptionally welcoming staff, hot chocolate bar

i hate the pool and workout room wasn t open due to covid but overall it exceeded expectations

weird bloody looking thing in bottom of laundry basket

breakfast was not included in price. the cafe was pricey.

lots of free parking, the breakfast was really good

wanted breakfast to last a about 30 minutes longer.

room was clean and comfortable, wifi was free and worked well; the staff was excellent.

not enough of handicap parking

but u were still able to get a shower but it could be like a spa like experience if they upgraded their shower

especially the two pools (indoor and outdoor) on steamy summer day, jacuzzi and small spa area

everything was great . restaurant and bar on site . food was great !

some of the facilities were down, hot tub and steam room. bar closed to early.

i know it was explained as covid related - room service still not available

smoking in front

booked this place because it had a shuttle service, which was good because i am not from the area

we had appointments with the cleveland clinic and was pleased that we had a shuttle

breakfast was great. the shuttle was a life saver.

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

excellent location, amenities, room service and staff was very helpful!

room service was exceptional and the bathrooms are huge and nice.

the dining area and breakfast and lunch area were lovely.

the room service was really good

everything was great from the kindness and efficiency of the staff to the delicious breakfast and the modern,

everything was great and they would shuttle you to the cleveland clinic and

spacious and beautiful hotel, convenient restaurant, pool, gym, cleanly rooms, friendly workers

pool smelled like it needed a little more chlorine and had scum around the edges

the bar and restaurant menus give lots of options for all budgets

so friendly and shuttle service was great

hotel still had jacuzzi, inside pool, patio, bar, and breakfast advertised and was mostly why we decided to stay

the bar and front desk staff were amazing!

pool area was nice for kids.

the pool and hot tub were closed

pool area was nice for kids.

then the pool, spa and fitness center was closed

hotel was filthy, the pool and spa stunk so badly that you could smell it before entering the gym area

room, pool and spa good

room service

hotel was filthy, the pool and spa stunk so badly that you could smell it before entering the gym area

specifically booked this hotel for the spa bathtub

upon entering room, glass enclosed spa tub and shower on left

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

also the shuttle service to cleveland clinic hospital is god sent

a lot of different foods waffles bacon sausages muffins yogurt eggs juice coffee they also had a shuttle bus

thing that couldnt be changed, like the window was quite small so not much natural light and the spa was close

the bed was very comfortable. the poor and spa were clean and well maintained.

pool and spa were used, as was the gym

restaurant has an interesting variety of dishes that are served in a pleasant environment and in-room service

hot tub, pool and sauna were amazing

rooms are small, but what they lack in space they make up for with class and character

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

the staff is great and also love the bar and food

didn t enjoy the room service option

front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat

hotel was easy to access, valet parking was easy and convenient, and the cleveland arcade had a spa for some

wish the spa would have been open on sunday and monday but i understand that these types of businesses don

there s also a wonderful spa and a couple great restaurants in there as well

room service was quick and delicious

we ordered room service from the 1890 restaurant at the hotel

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

the bed was great nice tv room service was great

in room breakfast was excellent

originally added extra items to my room service tab

nice corner view breakfast was excellent