indoor pool and spa was nice

they room was nice. had a spa tub and very clean.

the indoor pool and jacuzzi also looked nice, but they were always full of people, so i didn't use them

arrived late due to a long road trip and both the room service and pool area were already closed (9pm)

convenient location. beautiful room and property. lots of parking.

price was reduced due to covid restrictions, but it should be for not having any access to pool, spa or breakfast

specifically picked this hotel because of the spa

the breakfast was ok

the feee breakfast was lacking but the coffee was good!

clean. welcoming, friendly and warm enviroment. breakfast was so good

easy reservations for spa services

it was a peaceful experience overall, and extremely convenient to have the spa and restaurant all inside one

how early the spa close

i loved our room, loved the spa robes and the technicians at the spa were very professional and friendly

the spa and the experience was pretty great

parking in side lot. fast talking front desk clerk was hard for me to understand.

appreciate the pet wing on first floor with plenty of green space to take them out

great location. beautiful historic hotel. great value! pet friendly:)

swimming pool available, big parking lot

the pool and sauna were absolutely perfect

the pool and spa were closed

my spa tub was dirty and broke

staff, comfortable beds, clean room, wide variety of food for breakfast, coffee and tea available

fact of the whole 2nd floor smelled of marijuana and the last night we were there, young kids running up and

breakfast, nice variety of food items

com website there is an error saying the hotel had a spa tub

on line it said there was a spa tube when in fact there was faults advertising

the breakfast

the pool and fitness center weren t available

really wish the breakfast would go later than 930, especially on a weekend

good breakfast, clean room, friendly staff.

parking lot was nothing but pot holes

the parking lot had severe holes which could lead to someone falling

the pool was cold, but the kids still swim. the pool closed early.

had a wonderful stay in a clean hotel with a great breakfast!

parking could be better.

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached

coffee was good, but the rest of the breakfast leaved a little to be desired

we were at the end of breakfast, so a little sparse.

we also booked a spa room for the extra price and unfortunately you cant have the jets on and light off at the

for a spa room that didnt exist

i did however wipe down the surfaces and the spa tub due to my personal preference

we had a spa tub in the room

sauna wasn't working, but the pool and hot tub were a nice place to relax and unwind after a busy day hiking

it was quiet. my so and i enjoyed the spa tub and had a great nights sleep.

spa tub was clean and felt amazing

nice spa tub great after a long day of driving.

the room was very nice. spa tub was excellent.

i did not eat breakfast (just because i slept through it) but the rooms were great, staff was friendly, and

early check in and close to the national park

the waiter in the breakfast buffet felt like he was rushing us

website states kids eat free, but we had to pay for my 4 year old and ourselves

the hotel the lounge the breakfast an the rooms

a quality workout in the indoor pool & fitness center

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

the pool seemed a little unsanitary and the breakfast wasn t great but still loved the hotel

pool was down. i had two small kids and that sucked

loved the room with a trundle option to allow kids to spread out in a hotel room.

our pool was down all 3 nights kids had to go across the street to another hotel that was crowded

00 per pet, which is outrageous and different to what i was told on the phone

staff was friendly and breakfast was good and healthy

we loved the jacuzzi tub and the indoor pool

it had a small kitchen, and two entire bathrooms which made it really nice for us and our son and his friend

front desk person the night we checked-in not very friendly and they should have an indoor pool

the pool/spa were out of order

salt water spa and pool, terraces, food

the water in the hot tub/spa looked like it had been sitting there for weeks and had a greenish tint to it

laundry machine didn t work but ended up not needing them so it was ok.

pet friendly

pool and spa nice,

the cleaning staff was wonderful and the pool, gym, and patios were well-kept and clean.

pulling out of the parking lot there is a hump that makes pulling onto the road more difficult

park right across the street from the hotel near the splash pad with lots of fun activities for kids for free

lack of parking

the gym equipment was broken and the overall building felt very dated

the gym is missing a pull-

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

going back in time it's very close to the cleveland clinic walking distance and they a shuttle bar and restaurant

ditto the breakfast in another restaurant

the cafe breakfast was great and so was the bar and speakeasy

the room service was really good

breakfast bar is by far the best i have ever enjoyed during any of my many travels

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

staff, very clean and spacious room, good wifi, good location just off the freeway, far enough to be quiet

wonderful renovation; dining room breakfast was amazing

likes the staff and the hospitality offered. also the location and the free wifi. and the price.

quiet location a bit off the main road, with ample parking, but very close to the highway and suburban shopping

location, courteous and professional staff as well as the free full breakfast.

gym, beds were very comfy.

the pool was only 3'9, so that was weird.

no wifi

location near cleveland clinic main campus. high tech gym. new hotel (around 3 years old).

was a large line to check in and the staff came around with water bottles and juice for kids

especially the two pools (indoor and outdoor) on steamy summer day, jacuzzi and small spa area

but u were still able to get a shower but it could be like a spa like experience if they upgraded their shower

room service as advertised - pool was dirty - toilet overflowed and it was not cleaned properly

parking that late a nightmare at this bigger than usual campus

we left to get take out and when we returned there was absolutely no parking in the lots due to a wedding

beds were comfortable. decent bar and good location.

the bar and front desk staff were amazing!

pool was closed that's the only reason we booked there cause we thought was open

pool was closed and room wasn't cleaned

why is the pool closed?