small pool towels, low pressure on spa jets

strong smell of people smoking weed on our floor

laundry and microwave were good for amenities

the pool wasn't open all day.

front desk the owner or manager was very disrespectful towards kids it was dirty no one told me it was a extra

we had reserved 2 king suites with jacuzzis&spa bath

the tub and spa was dirty

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

the spa bath had hairs and a ring on it

out it was no longer a pool at last minute not really an issue cuz had that king spa suite with the spa

blinds let in the parking lot lights at night and the morning sun super early

very clean. nice breakfast. quiet. nice price. nice location.

decent restaurant with bar onsite where we had dinner and breakfast

staff, very clean and spacious room, good wifi, good location just off the freeway, far enough to be quiet

lots of free parking, the breakfast was really good

wifi very good

the kitchen and living area were a great addition

no indoor pool

price was great it was clean and staff was great,great breakfast

food and pet fee cost per day

smoking in front

breakfast was great. the shuttle was a life saver.

wifi was not free as indicated on the website, you had to become a hilton premier member to get the

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

going back in time it's very close to the cleveland clinic walking distance and they a shuttle bar and restaurant

the cafe breakfast was great and so was the bar and speakeasy

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

the bar and restaurant staff were not stellar

room service was exceptional and the bathrooms are huge and nice.

both restaurants plus room service were top notch

nice to have laundry facilities and exercise gym

we weren t informed of the $50 copay for valet and room service before staying

sauna needs to hav tint on window bcuz lil kids be in there swimming,

very close to cleveland clinic. shuttle service runs every 15 minutes from hotel to hospital.

so friendly and shuttle service was great

specifically booked this hotel for the spa bathtub

upon entering room, glass enclosed spa tub and shower on left

room and breakfast

was right above smoking area outside and bathroom was small and fan extra loud also wasn't given wifi password

the 2 nights and maid walked into our room both mornings even on the last day when i asked for a late check

coffee was good, but the rest of the breakfast leaved a little to be desired

on-site parking was convenient

i wish it was a hot breakfast.

on site parking in a small town was a bonus too

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

the bed was very comfortable. the poor and spa were clean and well maintained.

pool and spa were used, as was the gym

thing that couldnt be changed, like the window was quite small so not much natural light and the spa was close

i didn't like that there was no continental breakfast.

breakfast was tasty too

rooms are small, but what they lack in space they make up for with class and character

didn t enjoy the room service option

the staff is great and also love the bar and food

loved the extra touches with the purity coffee in the room the gym was also nice

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

hotel was easy to access, valet parking was easy and convenient, and the cleveland arcade had a spa for some

wish the spa would have been open on sunday and monday but i understand that these types of businesses don

there s also a wonderful spa and a couple great restaurants in there as well

i picked the hyatt at the arcade because i knew my kids would get a kick out of the

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade

also they have now added a spa - great reason to come back

i made the reservation the women told me that the spa was same day reservations

spa as

we liked the burger & bar offer. it was worth it & everything was great

the fitness area/gym was great.

clean hotel, new, fresh, modern and comfortable with great amenities including pool, gym and free parking

pool was cold and was a bit salty

breakfast was fine but not exceptional.

immaculately clean hotel, new, fresh, modern and comfortable with great amenities including pool, gym and free

no pool open yet

nice corner view breakfast was excellent

originally added extra items to my room service tab

in room breakfast was excellent

the bed was great nice tv room service was great

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

great location in the flats. very clean, modern room. loved the bliss spa products in room

comfy bed. clean room. wifi.

the bar closed early

the free wifi was difficult to get on

late check out allowed us to sleep in and not feel rushed

spa tub was great.

it was beautiful, staff was wonderful. loved viewing the other rooms and enjoying the spa tub!

breakfast was very delicious, the staff were great, the owner is super sweet

very welcoming right from check in. clean facility, great bar area, breakfast was very good.

the bar was convenient and the staff was very helpful

bugs and cleanliness. carpet was very dirty and the bathroom tub/spa had mold

the kitchen was big and well appointed

it's unavoidable because of the corona, but i was happy if i had breakfast because it had a nice kitchen and

the common rooms and kitchen were perfectly stocked and made for a cozy stay

parking was free and the breakfasts were first class

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

the breakfast was so good and consistent

pool had such a strong odor of chlorine and is fairly small.

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available

pool was down. i had two small kids and that sucked

much and clean it was and how you all were packed there was still parking for all the guests amazing i will

it s included in the stay not just that you have breakfast specify what is required like paid wifi for example

my kids slept on the floor

wish the treadmills in the gym were updated

kids running up and down the hallway all night

price was reduced due to covid restrictions, but it should be for not having any access to pool, spa or breakfast

specifically picked this hotel because of the spa

fantastic breakfast included

front automatic doors were not working and the parking lot was not salted after the freezing rain

room, location close to national park,tea & water available in lobby, basic breakfast available, friendly