good room service and quietness

long check-in time room service short staffed

room service isn t the best

no room service, asked for extra towles and blankets never reciveved them

they gave me fresh towels good room service.

easy parking and access from the road

breakfast was not great

breakfast should be included.

and personally i thought the pool closed to

clean room. staff very nice. pool closed currently.

floor is lifting in the bathroom, shade let parking lot light in, and felt it was see-through.

nice area and well lite parking lot easy in and out from the interstate

decent restaurant with bar onsite where we had dinner and breakfast

bed was incredibly hard and the parking lot was not plowed in a timely manner

the complimentary breakfast buffet in the restaurant was very nice

pool area was very nice and clean

next time i would like to find out if they have a pool or exercising room available

the rooms were very clean. the pool was beautiful. staff was friendly and helpful.

taking a shower i found used bar of soap stuck to the little shelf in the shower

pool, 24hr gym, courteous and friendly staff.

if this place could get more consistent service and either have a restaurant or room service or get an arrangement with local restaurants for delivery, i would never stay anywhere

as with many accommodations nowadays, no daily room service

we did call room service and the front desk for extra towels and they never brought them.

great staff and room service

excellent breakfast. superb location . sensational staff

great restaurant inside the hotel. great service and room service.

room service was great

bar staff was great

there was an odd smell outside the gym

the breakfast was a bit boring

the room service the room itself was amazing

room service was a bit suspect. took three tries to get our order and it still was not correct.

there was no room service

major complaint was that we did not get room service the entire time that we were there

not as many amenities , no room service

location was perfect, service was good, bed was comfortable, very clean surroundings loved the kitchen

there were some noisy kids above us for several minutes off & on.

some of the rooms should have tubs for the little ones like kids and not a shower at their age

workers allowed the little kids staying at the property to run wild

having a gym and laundry room was very convenient

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

we also did room service for

to order room service for breakfast 2 days and there were problems both days

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

if you use room service it's a 22% gratuity charge and also 2

room service was exceptional and the bathrooms are huge and nice.

the room service was really good

room service was quick and delicious

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service menu

good i had room service

the accommodating staff and room service options.

had to re-clean my room, specifically the bathroom

desk staff an smell of room stuff was broke an called for room service they told me come to front desk for extra things 3

the room service was inconsistent

can't get room service cleaning when you're staying multiple days

we were very impressed with the quality of the room, the attentiveness of the staff, the room service meals, and other services like valet parking

room was very good and room service was excellent

our room service dinner was excellent

bed very comfortable. liked that sleeping room separate. room service very good. felt at home.

room service was amazing and prompt!

used room service fir dinner. 40 minute air but the pizza was delicious.

room service

no room service

room service was great and most of the staff were friendly

i would be nice if the reinstated room service

didn t have a microwave in my room, there was no room service &, the restaurant (within the building) did not open up until (-) room service messed up the order with no compensation (-)was exhausted and willing to pay for room service or the restaurant (-)room service, no regular cleaning, or refill of supplies (+) one can get coffee at 630 and room service which seems much less common since covid (+) room service was a problem due to the phone and staff (-)and pillows very uncomfortable,little sleep, room service late, put on hold multiple times when called for assistance, no microwave in room, (-) no room service or room cleaning

clean, quiet, lots of parking, comfortable,cand good coffee.

nice pool and gym area.

with good lighting; nice shower; good hvac system with wall thermostat; good sleeping bed; free parking

there was no hot tub, pool was chilly

no room service no room clean daily

room service was not offered because the hotel was sold out and i didn't pay for that because of

responsive room service and towel

carved me double, and room service left cleaning chemicals in room when i have a child, took towels and didn t replace

website stated the hotel offered room service - which i had planned to use fathers day morning, but this location does not do room

only complaint would be room service came in togo containers

staff from the front desk, to room service to maid service

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

towels were worn. no room service done yet when we got back sunday afternoon.

room service food had a good menu but the actual quality of the food was only okay.

we ordered room service our first night and it was very good

staff was nice, location was awesome and restaurant and room service were great

service express room service timely and good food

plenty of towels on daily room service but no wash clothes.

no room service

they also have convenient eating options located inside of the hotel available for dine in or room service

we had room service bring me a drink, my daughter and i went to the restaurant and had pizza

this hotel is offering daily room service for making beds and linens- thank you

room service was quick and delicious

room service food wasn't that good after 11pm

room service was ok but could have been better

did not like the behavior of the room service employee, and there are not many facilities services, as well as the cleanliness of

hotel decided to substitute proper room service with a very limited menu delivered in plastic containers

room service was a debacle. they lost my order. it took an hour + to get pancakes delivered.

the room service menu could be a little more robust.

room service. pillows

free and easy parking, delicious room service, great staff

room service was slow- quoted 30 minutes, received food over an hour later

wish they offered room service

room service was great except the pasta of the day

clean good breakfast

staff was super friendly, the room was spotless and even the free buffet style breakfast was great

ut that was because of covid!

good breakfast

the front desk very helpful and friendly. breakfast was delicious!

room service took an hour and a half

room service took to long.

night room service was convenient but would have liked more menu choices

the location and the room service was great.

no beverages in room room service starts at 11 am so you have to walk downstairs

barbra asked for a mention for the kitchen

staff greeting us and the staff at breakfast was incredible

bedding, adjustable heat/ac, very good fitness room, typical breakfast, complete kitchenette

the water in swimming pool was not clean

the pool was perfect for kids

great wifi

simply lovely, with ample parking, always clean, good food and drink a delight close

there was free insight parking and the staff were welcoming and very friendly and helpful

) and that a) distracts the staff and b) creates noise, parking issues, etc

the breakfast was good as

food, room service

i didn t like that you couldn t get room service all day

in room service

breakfast was not cooked to order nor was there room service available

i like the location and the room service

water fountain in pool area get shocked

parking lot was dirty and in bad conditions, the pool didn t have water and that area was closed

parking lot was dirty and in bad conditions, the pool didn t have water and that area was closed

nager ended up giving me one

the only thing was is that there should be more breakfast items not just plant based.

the room is clean and the room service is very proactive

only had an outdoor pool

did not inform about the whereabouts of fitness center, breakfast time, internet wifi, no mention of complimentary snack until asked, late check outs only extended to 30 minutes

touch with wine and cheese in the evening best western omelet for breakfast and best oatmeal i have ever eaten at a hotel service for breakfast and desk was top

the pool was not in the sun.

was shut down for maintenance one of the reasons why i booked it for the kids

nice fitness center and pool too

was shut down for maintenance one of the reasons why i booked it for the kids

pool was down. i had two small kids and that sucked

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available in the evening, can

also loved the room

i was told by desk when i checked out that they do not do room service for an overnight stay

the bedding wasn t in our room for the couch bed so we had to wait an hour for room service to bring it to us

room service wasn't available at the time

i wish there was room service. i could hear the door slamming to the stairs.

room service, leaky tub, stained carpets, dog food in the scratchy elevator, broken ice machines,

but we always got whatever we asked for cleaning wise and room service wise

the room service quickly replaced my towels when the old ones were dirty

were unable to utilize the room service as your website indicated that payment could be made in cash upon arrival

also, the restaurant on site didn t answer the room service

second, the wifi really worked

outside a lot of parking lots, some green and nice flowers

parking easy

room was clean and all rooms are parking lot accessible.

front desk helpful, plenty parking, pricing good , reflecting state of accomm

wasn't very clean (used cup under the bed; toilet seat had flaws; towels had some stains) -room service didn't refresh the room (-) no room service (-) check out is at noon but be prepared for room service to knock and open your door at 9am asking if you checked out (-)room service daily, not serviced any of the 3 days (-)minutes later, someone opened the room door and made his way into the room, turned out to be the room service manager who was checking on the room (+) no room service to clean or provide new towels (-)room was next to noisy people. no room service. no hair dryer. (-)room service never cleaned my room or even knocked on my door (-) it also said there was room service which was false (-)lukewarm water to shower, cloudy pool, restaurant & room service not available ( overnight on holiday monday )br door won't open once closed

hotel for the money love the free airport shuttle, wish for it to be available till midnight

the staff was also very accommodating regarding early check in and a little extension on the checkout time

hotel with large hallways, comfortable rooms, nice pool, spa and gym

bar leaves much to be desired and is not even close to being worth the $12