no room service which was part of the reason we stayed there

not as many amenities , no room service

there was no room service

major complaint was that we did not get room service the entire time that we were there

room service was a bit suspect. took three tries to get our order and it still was not correct.

there were some noisy kids above us for several minutes off & on.

the room the kitchen

i didn't use the pool or gym but they looked great

little disappointed when told pool was opened until 11p and returning from dinner, seeing pool was available, only to find the

workers allowed the little kids staying at the property to run wild

there is no room service. booking info needs to be updated.

the room service was inconsistent

can't get room service cleaning when you're staying multiple days

had to re-clean my room, specifically the bathroom

never any room service for the entire 5 nite stay

didn t have a microwave in my room, there was no room service &, the restaurant (within the building) did not open up until (-) room service messed up the order with no compensation (-)was exhausted and willing to pay for room service or the restaurant (-)room service, no regular cleaning, or refill of supplies (+) one can get coffee at 630 and room service which seems much less common since covid (+) room service was a problem due to the phone and staff (-)and pillows very uncomfortable,little sleep, room service late, put on hold multiple times when called for assistance, no microwave in room, (-) no room service or room cleaning

the hotel restaurant was open and the gym

the fact the pool could be warmer haha

felt safe, parking, and the shower was excellent

room was very clean, pool peace, and quiet, so when i travel for now on it, marriott or anything that has dealings with

the pool was perfect for kids

breakfast was good but if you are eating anytime after 0900, you're out of luck.

the waste can under the kitchen sink wasn t emptied & overflowing with the last guests garbage

barbra asked for a mention for the kitchen

i was accommodated with early and late check out

to order room service for breakfast 2 days and there were problems both days

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

if you use room service it's a 22% gratuity charge and also 2

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

we also did room service for

as with many accommodations nowadays, no daily room service

great staff and room service

if this place could get more consistent service and either have a restaurant or room service or get an arrangement with local restaurants for delivery, i would never stay anywhere

we did call room service and the front desk for extra towels and they never brought them.

buffet breakfast

not enough of handicap parking

only thing they were doing construction so we couldn't use the gym but all else was

t your usual hotel breakfast buffet), lots of selection of many hot items: eggs

quiet location a bit off the main road, with ample parking, but very close to the highway and suburban shopping amenities

location, courteous and professional staff as well as the free full breakfast.

both restaurants plus room service were top notch

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

room service was quick and delicious

room service was exceptional and the bathrooms are huge and nice.

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

room service was great when we arrived late at night and the room was set up great for my wife's

our room service dinner was excellent

parking, the room service menu, and lack of amenities

it's difficult to get room service to answer their phone.

we were very impressed with the quality of the room, the attentiveness of the staff, the room service meals, and other services like valet parking

room service came within minutes of me call for assistance

used room service fir dinner. 40 minute air but the pizza was delicious.

no room service

we ordered room service the food was delicious ordered the half chicken, cesar salad, crispy pickles and humus

room service

breakfast needs improvement.

water fountain in pool area get shocked

good place to stay, convenient location, quiet area, nice pool area, spacious rooms, decent breakfast hot and cold options, on site coffee whenever, convenient store inside, pretty sinks,

pool

the pool was not heated

food, room service

no room service or breakfast was provided

room service took there time bringing extra towels

breakfast was not cooked to order nor was there room service available

was no room service changing out towels making up the bed and empty the trash cans in the room during our

kids loved the trundle bed

the bacon at breakfast was like leather.

screaming in hallways , kids running around , people getting ice from ice

i loved the spacious rooms. the look for the place. the bar on property.

breakfast was great just had to get down there early before everyone picked over it!

room service came knocking loudly at 9:30 am and opened my door before i had the chance to make it

would be nice to have late night room service, but there were others places that do door dash

also loved the room

i wish there was room service. i could hear the door slamming to the stairs.

room service wasn't available at the time

the room is clean and the room service is very proactive

the staff members are friendly, the room is comfortable and quiet and the wifi works well

location close to downtown, nice area, good breakfast and very kind staff!

the pool was not in the sun.

pool was nice

long check-in time room service short staffed

room service isn t the best

good room service and quietness

they gave me fresh towels good room service.

no room service, asked for extra towles and blankets never reciveved them

room service delivered food and a bottle of beer was delivered with meal

room service ate our donuts while we were out but left the trash

the room service quickly replaced my towels when the old ones were dirty

the room service was not as good as i thought it was going to be

but we always got whatever we asked for cleaning wise and room service wise

we were also not informed ahead of time that room service does not clean unless you stay for 7+ business days

website stated the hotel offered room service - which i had planned to use fathers day morning, but this location does not do room

no room service no room clean daily

they had room service, although only until 10 i

room service was not offered because the hotel was sold out and i didn't pay for that because of

room service food had a good menu but the actual quality of the food was only okay.

the rooms, the restaurant, room service. the cost

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

only complaint would be room service came in togo containers

towels were worn. no room service done yet when we got back sunday afternoon.

room service food wasn't that good after 11pm

room service breakfast and coffee were meh, but rising star coffee in the arcade was the best!

we also received room service and it was delivered in a quick manner; she was super sweet

they also have convenient eating options located inside of the hotel available for dine in or room service

room service was fast!

what we didn't like was the closing of the urban steakhouse and non-access to room service

called for room service never received items, wasn t charged

service express room service timely and good food

we ordered room service our first night and it was very good

no room service

room service was an extra $5 to bring food to the room

the room service menu could be a little more robust.

room service was a debacle. they lost my order. it took an hour + to get pancakes delivered.

room service was ok but could have been better

did not like the behavior of the room service employee, and there are not many facilities services, as well as the cleanliness of

room service was great except the pasta of the day

room service was slow- quoted 30 minutes, received food over an hour later

room service. pillows

the food was not good. more of a selection needed at the restaurant and room service

free and easy parking, delicious room service, great staff

no beverages in room room service starts at 11 am so you have to walk downstairs

needed more room service options.

night room service was convenient but would have liked more menu choices

the location and the room service was great.

room service took to long.

pool area cleanliness could have been better.

location, pool, and hot tub. staff very pleasant and the room was very nice.

easy parking and access from the road

breakfast was not great

should include a complimentary light breakfast. even red roof inn does that.

the only point of improvement i would suggest is better lighting for the outdoor walkway and parking

i loved our room, loved the spa robes and the technicians at the spa were very professional and friendly

we also booked spa treatments and they were fabulous

messages and spa were fantastic.

we want to come back to enjoy the spa downstairs and restaurant/bar

location; friendly staff, especially evening front desk manager, and bar/restaurant and room service

there was a bar which we did not get a chance to experience they were only open tues 4pm to 9pm thru sat and we

to unwind when we got back to the hotel, we went done to have a drink and unfortunately the bar closed early, due to that we were unable to use our vouchers given to us

for overnight was excellent, staff was realy friendly on reception and bar too

teen swimmer enjoyed the large pool

nice breakfast

complimentary breakfast was convenient

the indoor pool/hot tub were amazing

easy to find and great breakfast

hot tub, pool, rooms, breakfast. great location