didn t have a microwave in my room, there was no room service &, the restaurant (within the building) did not open up until (-) room service messed up the order with no compensation (-)was exhausted and willing to pay for room service or the restaurant (-)room service, no regular cleaning, or refill of supplies (+) one can get coffee at 630 and room service which seems much less common since covid (+) room service was a problem due to the phone and staff (-)and pillows very uncomfortable,little sleep, room service late, put on hold multiple times when called for assistance, no microwave in room, (-) no room service or room cleaning

the fact the pool could be warmer haha

it s nice having a bar area so you can have a drink knowing you re not driving home.

there is a large front grassy area so its a little far to the parking lot

the inhouse breakfast menu and food was great. plenty of parking, good location.

also housekeeping felt that it was ok to sit the dishes that my room service came in outside of my door and leave it there all weekend: for 200+ dollars a night i

from the front desk the the made and room service it is and also the kitchen area and everyone that worked in it and it was the greatest

was food for room service left outside the doors for hours at a time

ilet and tub) and i did not get room

the accommodating staff and room service options.

the gym and pool had great hours so we could enjoy them at any time we wanted within reason

view from ur room easy check in nice pool nice bed and kitchen is amazing comes with glass and

the breakfast

the bed was comfortable. the gym and pool were excellent.

the pool could have been bigger

no room service which was part of the reason we stayed there

not as many amenities , no room service

there was no room service

room service was a bit suspect. took three tries to get our order and it still was not correct.

major complaint was that we did not get room service the entire time that we were there

the pool was perfect for kids

breakfast was good but if you are eating anytime after 0900, you're out of luck.

the waste can under the kitchen sink wasn t emptied & overflowing with the last guests garbage

barbra asked for a mention for the kitchen

i was accommodated with early and late check out

water fountain in pool area get shocked

parking lot was too small and filled with trailers & dump trucks

the pool was closed which was a huge let down

the only thing was is that there should be more breakfast items not just plant based.

now mind you when we pulled in the parking lot we were only the fourth cars there

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

to order room service for breakfast 2 days and there were problems both days

we also did room service for

if you use room service it's a 22% gratuity charge and also 2

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

food, room service

breakfast was not cooked to order nor was there room service available

in room service

check-in in there were dirty room service trays on the floor in the hallway, including one in front of our room

room service took there time bringing extra towels

good i had room service

excellent location, amenities, room service and staff was very helpful!

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

room service was quick and delicious

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

screaming in hallways , kids running around , people getting ice from ice

water in the pool was very cold

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available in the evening, can walk next

the staff were incredibly helpful and friendly. the pool was great for the kids.

the bedding wasn t in our room for the couch bed so we had to wait an hour for room service to bring it to us

i was told by desk when i checked out that they do not do room service for an overnight stay

also loved the room

room service wasn't available at the time

room service came knocking loudly at 9:30 am and opened my door before i had the chance to make it

if this place could get more consistent service and either have a restaurant or room service or get an arrangement with local restaurants for delivery, i would never stay anywhere

as with many accommodations nowadays, no daily room service

great staff and room service

we did call room service and the front desk for extra towels and they never brought them.

friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids

the room is clean and the room service is very proactive

the staff and front desk attendant that brought us towels out to the pool!!ud83eudef6

wifi was sketchy

clean. nice staff. good breakfast

it didn t have a indoor pool

were unable to utilize the room service as your website indicated that payment could be made in cash upon arrival

room service, leaky tub, stained carpets, dog food in the scratchy elevator, broken ice machines,

room service ate our donuts while we were out but left the trash

but we always got whatever we asked for cleaning wise and room service wise

also, the restaurant on site didn t answer the room service

it's difficult to get room service to answer their phone.

room service was amazing and prompt!

we were very impressed with the quality of the room, the attentiveness of the staff, the room service meals, and other services like valet parking

room service was great when we arrived late at night and the room was set up great for my wife's

it was very beautiful and well kept. perfectly clean! great room service too!!

used room service fir dinner. 40 minute air but the pizza was delicious.

room service and cleanliness

room service

room service was great and most of the staff were friendly

no room service

bed was incredibly hard and the parking lot was not plowed in a timely manner

decent restaurant with bar onsite where we had dinner and breakfast

staff, very clean and spacious room, good wifi, good location just off the freeway, far enough to be quiet

nice gym and 4 hbo

wonderful renovation; dining room breakfast was amazing

no help with baggage or parking you had to pay room service was poor

the restaurant is closed, so are all the amenities. no room service because of covid

website stated the hotel offered room service - which i had planned to use fathers day morning, but this location does not do room

they had room service, although only until 10 i

no room service no room clean daily

the rooms, the restaurant, room service. the cost

towels were worn. no room service done yet when we got back sunday afternoon.

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

only complaint would be room service came in togo containers

room service food had a good menu but the actual quality of the food was only okay.

this hotel is offering daily room service for making beds and linens- thank you

room service breakfast and coffee were meh, but rising star coffee in the arcade was the best!

we ordered room service from the 1890 restaurant at the hotel

room service food wasn't that good after 11pm

room service was quick and delicious

of breakfast service, neither in-person or through room service

plenty of towels on daily room service but no wash clothes.

called for room service never received items, wasn t charged

a less formal meal but none was offered in restaurant, only when we got to room did we see the room service menu which has better

room service options limited and poor quality for huge expense

did not like the behavior of the room service employee, and there are not many facilities services, as well as the cleanliness of

in the rooms keep that in mind if you have left overs that you need to heat up like us from room service

room service was an extra $5 to bring food to the room

hotel decided to substitute proper room service with a very limited menu delivered in plastic containers

room service and valet parking

wish they offered room service

room service was slow- quoted 30 minutes, received food over an hour later

room service was great except the pasta of the day

free and easy parking, delicious room service, great staff

room service was excellent

no beverages in room room service starts at 11 am so you have to walk downstairs

room service took to long.

night room service was convenient but would have liked more menu choices

no room service!

the location and the room service was great.

room service isn t the best

no room service, asked for extra towles and blankets never reciveved them

good room service and quietness

long check-in time room service short staffed

they gave me fresh towels good room service.

hot tub, pool, rooms, breakfast. great location

the indoor pool/hot tub were amazing

parking was good

fast wifi, great breakfast, friendly staff, clean room, nice swimming pool and hot tub.

curtains, only a light shade that let all the light from the outside parking lot outside

it was a peaceful experience overall, and extremely convenient to have the spa and restaurant all inside one location

how early the spa close

there are several driveways and the hotel entrance is behind the parking lot and not clearly apparent

easy reservations for spa services

messages and spa were fantastic.

location; friendly staff, especially evening front desk manager, and bar/restaurant and room service

parking in side lot. fast talking front desk clerk was hard for me to understand.

we went down to the bar on saturday night to have a drink but i guess they closed early

ry important

teen swimmer enjoyed the large pool

location, pool, and hot tub. staff very pleasant and the room was very nice.

breakfast should be included.

kids loved the pool

and personally i thought the pool closed to

wish i had known about the gym thought there was just a pool.