i didn t like that you couldn t get room service all day

was no room service changing out towels making up the bed and empty the trash cans in the room during our

breakfast was not cooked to order nor was there room service available

room service took there time bringing extra towels

food, room service

was shut down for maintenance one of the reasons why i booked it for the kids

eyes burning and some kids in out group broke out in rashes

the next day my kids got an ear infection

breakfast was great just had to get down there early before everyone picked over it!

pool was down. i had two small kids and that sucked

the room is clean and the room service is very proactive

the room was nice, very clean. the breakfast was good, and there were a lot of choices.

out door pool

direct tv difficult to use and no nbc watched game on tablet. wifi kept interrupting

pool was nice

i was told by desk when i checked out that they do not do room service for an overnight stay

i wish there was room service. i could hear the door slamming to the stairs.

also loved the room

no room service.

room service wasn't available at the time

room service, leaky tub, stained carpets, dog food in the scratchy elevator, broken ice machines,

were unable to utilize the room service as your website indicated that payment could be made in cash upon arrival

room service ate our donuts while we were out but left the trash

but we always got whatever we asked for cleaning wise and room service wise

the room service quickly replaced my towels when the old ones were dirty

no room service no room clean daily

we were also not informed ahead of time that room service does not clean unless you stay for 7+ business days

responsive room service and towel

the restaurant is closed, so are all the amenities. no room service because of covid

they had room service, although only until 10 i

room service was exceptional and the bathrooms are huge and nice.

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

the room service was really good

room service was quick and delicious

we also did room service for

to order room service for breakfast 2 days and there were problems both days

if you use room service it's a 22% gratuity charge and also 2

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

room service came within minutes of me call for assistance

used room service fir dinner. 40 minute air but the pizza was delicious.

room service

i would be nice if the reinstated room service

room service and cleanliness

room service wasn't very good - the quality and temperature of the food was poor

it's difficult to get room service to answer their phone.

bed very comfortable. liked that sleeping room separate. room service very good. felt at home.

we were very impressed with the quality of the room, the attentiveness of the staff, the room service meals, and other services like valet parking

room service was great when we arrived late at night and the room was set up great for my wife's

towels were worn. no room service done yet when we got back sunday afternoon.

room service food had a good menu but the actual quality of the food was only okay.

the rooms, the restaurant, room service. the cost

only complaint would be room service came in togo containers

staff from the front desk, to room service to maid service

room service was quick and delicious

this hotel is offering daily room service for making beds and linens- thank you

also the breakfast room service was delicious

we had room service bring me a drink, my daughter and i went to the restaurant and had pizza

we also received room service and it was delivered in a quick manner; she was super sweet

room service was an extra $5 to bring food to the room

did not like the behavior of the room service employee, and there are not many facilities services, as well as the cleanliness of

the room service menu could be a little more robust.

hotel decided to substitute proper room service with a very limited menu delivered in plastic containers

room service was a debacle. they lost my order. it took an hour + to get pancakes delivered.

room service options limited and poor quality for huge expense

no room service

staff was nice, location was awesome and restaurant and room service were great

we ordered room service our first night and it was very good

what we didn't like was the closing of the urban steakhouse and non-access to room service

the food was not good. more of a selection needed at the restaurant and room service

room service. pillows

room service was great except the pasta of the day

wish they offered room service

room service was slow- quoted 30 minutes, received food over an hour later

had to scan a bar code for room service food from restaurant downstairs, not able to download program so could not order

room service took to long.

room service took an hour and a half

needed more room service options.

no beverages in room room service starts at 11 am so you have to walk downstairs

we did call room service and the front desk for extra towels and they never brought them.

as with many accommodations nowadays, no daily room service

great staff and room service

if this place could get more consistent service and either have a restaurant or room service or get an arrangement with local restaurants for delivery, i would never stay anywhere

breakfast has been going downhill for a few years. it's no longer a plus

there were only a total of three cars in this motel's parking lot

super nice staff. clean facilities. breakfast. good location. comfortable beds.

loh and behold i did not like the unlit parking lot because

now mind you when we pulled in the parking lot we were only the fourth cars there

the pool was not open

didn t have a microwave in my room, there was no room service &, the restaurant (within the building) did not open up until (-) room service messed up the order with no compensation (-)was exhausted and willing to pay for room service or the restaurant (-)room service, no regular cleaning, or refill of supplies (+) one can get coffee at 630 and room service which seems much less common since covid (+) room service was a problem due to the phone and staff (-)and pillows very uncomfortable,little sleep, room service late, put on hold multiple times when called for assistance, no microwave in room, (-) no room service or room cleaning

with good lighting; nice shower; good hvac system with wall thermostat; good sleeping bed; free parking

the fact the pool could be warmer haha

a short drive takes you to starbucks and there's food options a short walk across a parking lot

lots of easy free parking with wide spaces

the accommodating staff and room service options.

never any room service for the entire 5 nite stay

was food for room service left outside the doors for hours at a time

also housekeeping felt that it was ok to sit the dishes that my room service came in outside of my door and leave it there all weekend: for 200+ dollars a night i

there is no room service. booking info needs to be updated.

some of the rooms should have tubs for the little ones like kids and not a shower at their age

the convenience of having a kitchenette, the gym,

i went to the desk for some laundry detergent and was told it s two dollars

a very loud party happening in the room above our room that consisted of loud conversations and kids running around and jumping on the beds for about 3 hours

variety, quality, & length of availability exceeded expectations of the breakfast

no room service which was part of the reason we stayed there

the room service the room itself was amazing

not as many amenities , no room service

major complaint was that we did not get room service the entire time that we were there

room service was a bit suspect. took three tries to get our order and it still was not correct.

wasn't very clean (used cup under the bed; toilet seat had flaws; towels had some stains) -room service didn't refresh the room (-) no room service (-) check out is at noon but be prepared for room service to knock and open your door at 9am asking if you checked out (-)room service daily, not serviced any of the 3 days (-)minutes later, someone opened the room door and made his way into the room, turned out to be the room service manager who was checking on the room (+) no room service to clean or provide new towels (-)room was next to noisy people. no room service. no hair dryer. (-)room service never cleaned my room or even knocked on my door (-) it also said there was room service which was false (-)lukewarm water to shower, cloudy pool, restaurant & room service not available ( overnight on holiday monday )br door won't open once closed

pool not working

still under covid restrictions during our stay so we didn t get to enjoy the pool & restaurant

there were no towels or spray to wipe down machines in fitness center

called a weeks in advance and asked them if we could have an early check in if possible to make it to a wedding by a certain time, needing the room to get ready

good location for us. great parking. fast elevators. nice staff.

barbra asked for a mention for the kitchen

staff greeting us and the staff at breakfast was incredible

breakfast was good but if you are eating anytime after 0900, you're out of luck.

breakfast was excellent

sauna wasn't working, but the pool and hot tub were a nice place to relax and unwind after a busy day hiking and sightseeing

6 behind that shares the parking lot was little sketchy

there is a small gym and a pool for guests to use

swimming pool, hit tub too small

hot tub, pool, rooms, breakfast. great location

didn t eat any breakfast no room service for the two night they didn t even clean the room or change the sheets or the towels

do a lot of traveling, for the area i thought the drinks at the bar were a little oner priced

throughout room and public areas, everything up-to-date, wi-fi easy, staff super-nice,parking

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

was looking for hotels with a pool

the breakfast was okay. there were not all of the traditional selections usually offered.

parking was limited

it was clean beautiful and plenty for the kids to do in the area.

comfortable beds nice pool

breakfast