excellent staff and clean room. free coffee and tea. good pool and gym.

clean and comfortable. the gym was nice. restaurant was great for dinner even at 8pm.

parking

breakfast set-up was excellent

that we had to pay extra for breakfast

could use a free continental breakfast. less expensive hotels have them.

parking also older lady at the front desk rude as ever

kids loved the pool

pool area cleanliness could have been better.

pool was closed, but i understand is because of covid

room service was great

great restaurant inside the hotel. great service and room service.

convenient layout to parking lot and pet friendly rooms

the pool was small but the kids still enjoyed it.

the breakfast is outstanding i would definitely return

good room service and quietness

room service isn t the best

no room service, asked for extra towles and blankets never reciveved them

long check-in time room service short staffed

they gave me fresh towels good room service.

breakfast is simple but delicious, and staffs are very helpful

decent restaurant with bar onsite where we had dinner and breakfast

just about everything. room was clean, staff was great. food was good for breakfast.

breakfast was not included in price. the cafe was pricey.

lots of free parking, the breakfast was really good

ut that was because of covid!

it was very clean, had a great breakfast and the pool was sparkling clean too.

clean good breakfast

fruits,cereal and bagels for the price of the room i thought they would offer more of a hot breakfast

was super helpful with our needs, wifi support, a bathroom door - loose hinge even accommodated a late check out we did not even use

a lot of choices for breakfast and the staff i had interactions with were very friendly

all the staff members were very friendly, and there is plenty of free parking on the property

it was beautiful, staff was wonderful. loved viewing the other rooms and enjoying the spa tub!

breakfast was pretty basic standard, expected more from suck a unique place

we sat at the bar on the 1st floor and conversed with the owner how the property was acquired and all the

major complaint was that we did not get room service the entire time that we were there

there was no room service

room service was a bit suspect. took three tries to get our order and it still was not correct.

no room service which was part of the reason we stayed there

the room service the room itself was amazing

easy access to the interstate, great breakfast! superb staff.

the pool was closed ud83dude41

having a gym and laundry room was very convenient

often kids do not read the warning

love the kitchen and bathroom and the layout of rooms

parking easy

front desk helpful, plenty parking, pricing good , reflecting state of accomm

second, the wifi really worked

room was clean and all rooms are parking lot accessible.

outside a lot of parking lots, some green and nice flowers

ilet and tub) and i did not get room

the accommodating staff and room service options.

desk staff an smell of room stuff was broke an called for room service they told me come to front desk for extra things 3

can't get room service cleaning when you're staying multiple days

the room service was inconsistent

as with many accommodations nowadays, no daily room service

we did call room service and the front desk for extra towels and they never brought them.

great staff and room service

if this place could get more consistent service and either have a restaurant or room service or get an arrangement with local restaurants for delivery, i would never stay anywhere

there is also a small bar downstairs that is open at night

didn t have a microwave in my room, there was no room service &, the restaurant (within the building) did not open up until (-) room service messed up the order with no compensation (-)was exhausted and willing to pay for room service or the restaurant (-)room service, no regular cleaning, or refill of supplies (+) one can get coffee at 630 and room service which seems much less common since covid (+) room service was a problem due to the phone and staff (-)and pillows very uncomfortable,little sleep, room service late, put on hold multiple times when called for assistance, no microwave in room, (-) no room service or room cleaning

felt safe, parking, and the shower was excellent

nice pool

pool was not as warm as it should be for a advertised heated pool

nice pool and gym area.

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

if you use room service it's a 22% gratuity charge and also 2

to order room service for breakfast 2 days and there were problems both days

we also did room service for

both restaurants plus room service were top notch

excellent location, amenities, room service and staff was very helpful!

room service was exceptional and the bathrooms are huge and nice.

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

good i had room service

parking, the room service menu, and lack of amenities

bed very comfortable. liked that sleeping room separate. room service very good. felt at home.

room service was amazing and prompt!

room service was great when we arrived late at night and the room was set up great for my wife's

it's difficult to get room service to answer their phone.

room service came within minutes of me call for assistance

we ordered room service the food was delicious ordered the half chicken, cesar salad, crispy pickles and humus

we weren t informed of the $50 copay for valet and room service before staying

room service was great and most of the staff were friendly

no room service

the breakfast was perfect, fresh and tasty

breakfast was excellent

good location for us. great parking. fast elevators. nice staff.

bedding, adjustable heat/ac, very good fitness room, typical breakfast, complete kitchenette

breakfast didn

responsive room service and towel

they had room service, although only until 10 i

no room service no room clean daily

we were also not informed ahead of time that room service does not clean unless you stay for 7+ business days

website stated the hotel offered room service - which i had planned to use fathers day morning, but this location does not do room

towels were worn. no room service done yet when we got back sunday afternoon.

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

the rooms, the restaurant, room service. the cost

room service food had a good menu but the actual quality of the food was only okay.

only complaint would be room service came in togo containers

room service options limited and poor quality for huge expense

of breakfast service, neither in-person or through room service

what we didn't like was the closing of the urban steakhouse and non-access to room service

service express room service timely and good food

no room service

room service food wasn't that good after 11pm

room service was fast!

this hotel is offering daily room service for making beds and linens- thank you

also the breakfast room service was delicious

room service breakfast and coffee were meh, but rising star coffee in the arcade was the best!

room service was an extra $5 to bring food to the room

hotel decided to substitute proper room service with a very limited menu delivered in plastic containers

room service was a debacle. they lost my order. it took an hour + to get pancakes delivered.

in the rooms keep that in mind if you have left overs that you need to heat up like us from room service

room service and valet parking

room service was great except the pasta of the day

free and easy parking, delicious room service, great staff

room service. pillows

room service was slow- quoted 30 minutes, received food over an hour later

wish they offered room service

room service took to long.

room service took an hour and a half

needed more room service options.

had to scan a bar code for room service food from restaurant downstairs, not able to download program so could not order

no room service!

no room service or breakfast was provided

i didn t like that you couldn t get room service all day

check-in in there were dirty room service trays on the floor in the hallway, including one in front of our room

food, room service

in room service

the room is clean and the room service is very proactive

the staff is friendly & helpful. the breakfast is exceptional!

the wifi worked very well for my laptop but not on my iphone - not sure why

some machine made a lot of noise in the pool area in the middle of the knight

lol ot could have been summer so we could use the pool!

screaming in hallways , kids running around , people getting ice from ice

good breakfast with lots of choices and friendly staff

clean. convenient. friendly. awesome free breakfast!

water in the pool was very cold

luckily the breakfast buffet opened by six a m with nice fresh coffee

the bedding wasn t in our room for the couch bed so we had to wait an hour for room service to bring it to us

would be nice to have late night room service, but there were others places that do door dash

no room service.

room service came knocking loudly at 9:30 am and opened my door before i had the chance to make it

room service wasn't available at the time

were unable to utilize the room service as your website indicated that payment could be made in cash upon arrival

also, the restaurant on site didn t answer the room service

room service delivered food and a bottle of beer was delivered with meal

room service, leaky tub, stained carpets, dog food in the scratchy elevator, broken ice machines,

the room service was not as good as i thought it was going to be

wasn't very clean (used cup under the bed; toilet seat had flaws; towels had some stains) -room service didn't refresh the room (-) no room service (-) check out is at noon but be prepared for room service to knock and open your door at 9am asking if you checked out (-)room service daily, not serviced any of the 3 days (-)minutes later, someone opened the room door and made his way into the room, turned out to be the room service manager who was checking on the room (+) no room service to clean or provide new towels (-)room was next to noisy people. no room service. no hair dryer. (-)room service never cleaned my room or even knocked on my door (-) it also said there was room service which was false (-)lukewarm water to shower, cloudy pool, restaurant & room service not available ( overnight on holiday monday )br door won't open once closed

they said they were still doing laundry and that we would need to wait

wifi does not work in all of the rooms

likewise, our requests to correct our inability to get onto their wifi network were ignored-really poor service

no wifi connexion in the room and the shuttle was late to pick me to the airport