didn t have a microwave in my room, there was no room service &, the restaurant (within the building) did not open up until (-) room service messed up the order with no compensation (-)was exhausted and willing to pay for room service or the restaurant (-)room service, no regular cleaning, or refill of supplies (+) one can get coffee at 630 and room service which seems much less common since covid (+) room service was a problem due to the phone and staff (-)and pillows very uncomfortable,little sleep, room service late, put on hold multiple times when called for assistance, no microwave in room, (-) no room service or room cleaning

the fact the pool could be warmer haha

it s nice having a bar area so you can have a drink knowing you re not driving home.

there is a large front grassy area so its a little far to the parking lot

the inhouse breakfast menu and food was great. plenty of parking, good location.

free washers and dryers are available 24 hours in the gym

the full kitchen of the suite was an added bonus

often kids do not read the warning

family friendly, clean, quiet, breakfast, courtesy laundry, staff.

i went to the desk for some laundry detergent and was told it s two dollars

room service was a bit suspect. took three tries to get our order and it still was not correct.

the room service the room itself was amazing

major complaint was that we did not get room service the entire time that we were there

no room service which was part of the reason we stayed there

there was no room service

never any room service for the entire 5 nite stay

can't get room service cleaning when you're staying multiple days

from the front desk the the made and room service it is and also the kitchen area and everyone that worked in it and it was the greatest

was food for room service left outside the doors for hours at a time

also housekeeping felt that it was ok to sit the dishes that my room service came in outside of my door and leave it there all weekend: for 200+ dollars a night i

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

if you use room service it's a 22% gratuity charge and also 2

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

to order room service for breakfast 2 days and there were problems both days

we also did room service for

good i had room service

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

excellent location, amenities, room service and staff was very helpful!

room service was exceptional and the bathrooms are huge and nice.

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service menu

if this place could get more consistent service and either have a restaurant or room service or get an arrangement with local restaurants for delivery, i would never stay anywhere

as with many accommodations nowadays, no daily room service

great staff and room service

we did call room service and the front desk for extra towels and they never brought them.

nice breakfast, great location and facility

bed very comfortable. liked that sleeping room separate. room service very good. felt at home.

room service was great when we arrived late at night and the room was set up great for my wife's

it's difficult to get room service to answer their phone.

room service was amazing and prompt!

it was very beautiful and well kept. perfectly clean! great room service too!!

room service

we weren t informed of the $50 copay for valet and room service before staying

i would be nice if the reinstated room service

room service was great and most of the staff were friendly

room service and cleanliness

the pool was perfect for kids

the suite was also very spacious and the kitchenette was very well designed and clean

the kitchen was very useful

a full sized refrigerator is very nice, along with a full kitchen set

the breakfast was super

the towels were dirty, the wifi sucks, their parking lot has pieces of glass

the pool was closed which was a huge let down

the pool was not open

the parking lot and surrounding property was littered

almost missed the breakfast on the second day

i didn t like that you couldn t get room service all day

i like the location and the room service

room service took there time bringing extra towels

was no room service changing out towels making up the bed and empty the trash cans in the room during our

check-in in there were dirty room service trays on the floor in the hallway, including one in front of our room

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available in the evening, can walk next

breakfast was great just had to get down there early before everyone picked over it!

screaming in hallways , kids running around , people getting ice from ice

the pool seemed a little unsanitary and the breakfast wasn t great but still loved the hotel

clean. convenient. friendly. awesome free breakfast!

the bedding wasn t in our room for the couch bed so we had to wait an hour for room service to bring it to us

room service wasn't available at the time

i wish there was room service. i could hear the door slamming to the stairs.

room service came knocking loudly at 9:30 am and opened my door before i had the chance to make it

also loved the room

the room is clean and the room service is very proactive

wifi was sketchy

great breakfast. loved the evening reception...wine, cheese, crackers, etc.

the staff and front desk attendant that brought us towels out to the pool!!ud83eudef6

the staff members are friendly, the room is comfortable and quiet and the wifi works well

a face mask and practicing proper covid mitigation tactics through out the hotel, maintenance, room service, front desk no where

were unable to utilize the room service as your website indicated that payment could be made in cash upon arrival

but we always got whatever we asked for cleaning wise and room service wise

room service ate our donuts while we were out but left the trash

room service delivered food and a bottle of beer was delivered with meal

bed was incredibly hard and the parking lot was not plowed in a timely manner

decent restaurant with bar onsite where we had dinner and breakfast

staff, very clean and spacious room, good wifi, good location just off the freeway, far enough to be quiet

nice gym and 4 hbo

wonderful renovation; dining room breakfast was amazing

no help with baggage or parking you had to pay room service was poor

the restaurant is closed, so are all the amenities. no room service because of covid

website stated the hotel offered room service - which i had planned to use fathers day morning, but this location does not do room

they had room service, although only until 10 i

no room service no room clean daily

the rooms, the restaurant, room service. the cost

towels were worn. no room service done yet when we got back sunday afternoon.

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

only complaint would be room service came in togo containers

room service food had a good menu but the actual quality of the food was only okay.

this hotel is offering daily room service for making beds and linens- thank you

room service breakfast and coffee were meh, but rising star coffee in the arcade was the best!

we ordered room service from the 1890 restaurant at the hotel

room service food wasn't that good after 11pm

room service was quick and delicious

of breakfast service, neither in-person or through room service

plenty of towels on daily room service but no wash clothes.

called for room service never received items, wasn t charged

a less formal meal but none was offered in restaurant, only when we got to room did we see the room service menu which has better

room service options limited and poor quality for huge expense

did not like the behavior of the room service employee, and there are not many facilities services, as well as the cleanliness of

in the rooms keep that in mind if you have left overs that you need to heat up like us from room service

room service was an extra $5 to bring food to the room

hotel decided to substitute proper room service with a very limited menu delivered in plastic containers

room service and valet parking

wish they offered room service

room service was slow- quoted 30 minutes, received food over an hour later

room service was great except the pasta of the day

free and easy parking, delicious room service, great staff

room service was excellent

no beverages in room room service starts at 11 am so you have to walk downstairs

room service took to long.

night room service was convenient but would have liked more menu choices

no room service!

the location and the room service was great.

room service isn t the best

no room service, asked for extra towles and blankets never reciveved them

good room service and quietness

long check-in time room service short staffed

they gave me fresh towels good room service.

pool area cleanliness could have been better.

location, pool, and hot tub. staff very pleasant and the room was very nice.

easy parking and access from the road

breakfast was not great

should include a complimentary light breakfast. even red roof inn does that.

clean room. good hvac control. excellent breakfast if you get there early. lots of parking.

parking was good

curtains, only a light shade that let all the light from the outside parking lot outside

actually had breakfast... clean, good pool

they had breakfast hoping more hotels will do do

wasn't very clean (used cup under the bed; toilet seat had flaws; towels had some stains) -room service didn't refresh the room (-) no room service (-) check out is at noon but be prepared for room service to knock and open your door at 9am asking if you checked out (-)room service daily, not serviced any of the 3 days (-)minutes later, someone opened the room door and made his way into the room, turned out to be the room service manager who was checking on the room (+) no room service to clean or provide new towels (-)room was next to noisy people. no room service. no hair dryer. (-)room service never cleaned my room or even knocked on my door (-) it also said there was room service which was false (-)lukewarm water to shower, cloudy pool, restaurant & room service not available ( overnight on holiday monday )br door won't open once closed

shuttle to airport

out of order hot tub. out of order door locks and bathroom. out of order elevators. wifi issues

compared to others this close to airport this is hands down the nicest and includes a shuttle

it was a short walk to fitness center and indoor pool