good location for us. great parking. fast elevators. nice staff.

staff greeting us and the staff at breakfast was incredible

breakfast was very good

the pool was perfect for kids

the suite was also very spacious and the kitchenette was very well designed and clean

pool was nasty and hot and i didn't even get to use it asked why was it like that and no one

online it said the pool was open, but it was not.

the towels were dirty, the wifi sucks, their parking lot has pieces of glass

a lot of things were broken ie pancake machine at breakfast, hot tub, sauna

parking lot was dirty and in bad conditions, the pool didn t have water and that area was closed

didn t have a microwave in my room, there was no room service &, the restaurant (within the building) did not open up until (-) room service messed up the order with no compensation (-)was exhausted and willing to pay for room service or the restaurant (-)room service, no regular cleaning, or refill of supplies (+) one can get coffee at 630 and room service which seems much less common since covid (+) room service was a problem due to the phone and staff (-)and pillows very uncomfortable,little sleep, room service late, put on hold multiple times when called for assistance, no microwave in room, (-) no room service or room cleaning

the fact the pool could be warmer haha

it s nice having a bar area so you can have a drink knowing you re not driving home.

the gym is large and has some good equipment, and there is decent coffee available in the lobby for

there was no hot tub, pool was chilly

the accommodating staff and room service options.

never any room service for the entire 5 nite stay

desk staff an smell of room stuff was broke an called for room service they told me come to front desk for extra things 3

can't get room service cleaning when you're staying multiple days

there is no room service. booking info needs to be updated.

kids said the pull-out sofa bed was the most comfortable they've ever slept on

kitchen, nice room, good bed, nice breakfast.

often kids do not read the warning

kids said the pull-out sofa bed was the most comfortable they've ever slept on

having some gluten-free options for breakfast would have helped as well

major complaint was that we did not get room service the entire time that we were there

not as many amenities , no room service

the room service the room itself was amazing

no room service which was part of the reason we stayed there

there was no room service

i loved our room, loved the spa robes and the technicians at the spa were very professional and friendly

easy reservations for spa services

we also booked spa treatments and they were fabulous

the spa and the experience was pretty great

free parking

location; friendly staff, especially evening front desk manager, and bar/restaurant and room service

restaurant and bar are convenient!

swimming pool equipment was a little old fashioned.

the pool area is amazing and so is the backyard

on the first floor, there is a bar that serves great food

location, courteous and professional staff as well as the free full breakfast.

bed was incredibly hard and the parking lot was not plowed in a timely manner

only thing they were doing construction so we couldn't use the gym but all else was

very clean. nice breakfast. quiet. nice price. nice location.

also we had to pay for breakfast i feel that a small breakfast could had been provided to guest, and your restaurant is

while not a scenic spot, managed to have pleasing landscaping and enough trees surrounding the parking area to screen the neighboring buildings and streets

breakfast lot of selections

breakfast room and breakfast toast is were exceptional

breakfast is always excellent, and the staff is always friendly and helpful

the breakfast employee deserves a major raise, she went well above and beyond her duties

breakfast was not cooked to order nor was there room service available

food, room service

was no room service changing out towels making up the bed and empty the trash cans in the room during our

i like the location and the room service

room service took there time bringing extra towels

room service came knocking loudly at 9:30 am and opened my door before i had the chance to make it

room service wasn't available at the time

would be nice to have late night room service, but there were others places that do door dash

the bedding wasn t in our room for the couch bed so we had to wait an hour for room service to bring it to us

i wish there was room service. i could hear the door slamming to the stairs.

the breakfast buffet was great and snacks and beverages near the

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

was shut down for maintenance one of the reasons why i booked it for the kids

chlorine smell was super strong in the pool area

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available in the evening, can walk next door to eat at a

but we always got whatever we asked for cleaning wise and room service wise

a face mask and practicing proper covid mitigation tactics through out the hotel, maintenance, room service, front desk no where

the room service quickly replaced my towels when the old ones were dirty

also, the restaurant on site didn t answer the room service

room service, leaky tub, stained carpets, dog food in the scratchy elevator, broken ice machines,

the room is clean and the room service is very proactive

staff was friendly, & breakfast was great

wifi was sketchy

did not inform about the whereabouts of fitness center, breakfast time, internet wifi, no mention of complimentary snack until asked, late check outs only extended to 30 minutes

lol ot could have been summer so we could use the pool!

plus they did offer room service but i didn't take advantage of that

was no room service and ran out of towels

bedbugs in bed. no room service - bed was not made and bathroom was not cleaned.

the pool closed too early.

the pool was great. comfy beds.

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

we also did room service for

if you use room service it's a 22% gratuity charge and also 2

to order room service for breakfast 2 days and there were problems both days

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

room service was quick and delicious

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

room service was exceptional and the bathrooms are huge and nice.

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service menu

the room service was really good

as with many accommodations nowadays, no daily room service

great staff and room service

we did call room service and the front desk for extra towels and they never brought them.

if this place could get more consistent service and either have a restaurant or room service or get an arrangement with local restaurants for delivery, i would never stay anywhere

the mini bar look so interesting and romantic, even though i didn't use it

room service was great when we arrived late at night and the room was set up great for my wife's

we were very impressed with the quality of the room, the attentiveness of the staff, the room service meals, and other services like valet parking

our room service dinner was excellent

room service was amazing and prompt!

it's difficult to get room service to answer their phone.

i would be nice if the reinstated room service

we ordered room service the food was delicious ordered the half chicken, cesar salad, crispy pickles and humus

used room service fir dinner. 40 minute air but the pizza was delicious.

room service was great and most of the staff were friendly

room service came within minutes of me call for assistance

i did notice it also had laundry facilities which many would

the pool, hot tub, and sauna were a perfect mid winter break for my 11 and 14 year olds!

the swimming pool and included breakfast was very convenient for my family

6 behind that shares the parking lot was little sketchy

nicely lit, comfortable beds, plenty of parking, not to far from my venue

they gave me fresh towels good room service.

room service isn t the best

no room service, asked for extra towles and blankets never reciveved them

good room service and quietness

long check-in time room service short staffed

responsive room service and towel

room service was not offered because the hotel was sold out and i didn't pay for that because of

no help with baggage or parking you had to pay room service was poor

website stated the hotel offered room service - which i had planned to use fathers day morning, but this location does not do room

carved me double, and room service left cleaning chemicals in room when i have a child, took towels and didn t replace

was a peloton bike in the gym

breakfast was good, small choice but ample for what you need

i liked the rooms and fact it had a pool. the best part is that the staff was excellent.

very clean and roomy. nice pool area.

eadmill and

towels were worn. no room service done yet when we got back sunday afternoon.

only complaint would be room service came in togo containers

staff from the front desk, to room service to maid service

room service food had a good menu but the actual quality of the food was only okay.

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

wish the fitness center had cable machine. a cheaper breakfast option would have been nice.

wound be great to have breakfast included in the cost for our stay

breakfast was not great

pool wasn't open but that's due to the times i'm sure.

the gym could be better equipped

we also received room service and it was delivered in a quick manner; she was super sweet

room service food wasn't that good after 11pm

we ordered room service from the 1890 restaurant at the hotel

room service breakfast and coffee were meh, but rising star coffee in the arcade was the best!

this hotel is offering daily room service for making beds and linens- thank you