breakfast was okay

the front desk very helpful and friendly. breakfast was delicious!

was super helpful with our needs, wifi support, a bathroom door - loose hinge even accommodated a late check out we did not even use

good breakfast

ut that was because of covid!

spa tub was great.

great wifi

very welcoming right from check in. clean facility, great bar area, breakfast was very good.

breakfast was pretty basic standard, expected more from suck a unique place

usually at properties like this one, parking can be an issue

great restaurant inside the hotel. great service and room service.

room service was great

breakfast was a typical free breakfast with the price of the room

cozy, clean place that's perfectly located. excellent breakfast and a nice little gym.

the breakfast is outstanding i would definitely return

taking a shower i found used bar of soap stuck to the little shelf in the shower

price, clean, professional,breakfast, pleasant

pool, 24hr gym, courteous and friendly staff.

excellent staff and clean room. free coffee and tea. good pool and gym.

the pool and restaurant at the hotel were closed for renovations at the time we were there.

parking easy

room was clean and all rooms are parking lot accessible.

front desk helpful, plenty parking, pricing good , reflecting state of accomm

second, the wifi really worked

outside a lot of parking lots, some green and nice flowers

the gym could be better equipped

breakfast awesome. location tucked away

breakfast should be included.

kids loved the pool

could use a free continental breakfast. less expensive hotels have them.

no room service, asked for extra towles and blankets never reciveved them

good room service and quietness

they gave me fresh towels good room service.

long check-in time room service short staffed

room service isn t the best

free use of laundry facilities

bed was incredibly hard and the parking lot was not plowed in a timely manner

only thing they were doing construction so we couldn't use the gym but all else was

quiet location a bit off the main road, with ample parking, but very close to the highway and suburban shopping amenities

location, courteous and professional staff as well as the free full breakfast.

the room service the room itself was amazing

no room service which was part of the reason we stayed there

not as many amenities , no room service

room service was a bit suspect. took three tries to get our order and it still was not correct.

there was no room service

having a gym and laundry room was very convenient

love the kitchen and bathroom and the layout of rooms

there's a pool and gym.

the full kitchen of the suite was an added bonus

the breakfast was a pleasant change compared to usual places

ilet and tub) and i did not get room

the accommodating staff and room service options.

desk staff an smell of room stuff was broke an called for room service they told me come to front desk for extra things 3

can't get room service cleaning when you're staying multiple days

the room service was inconsistent

as with many accommodations nowadays, no daily room service

we did call room service and the front desk for extra towels and they never brought them.

great staff and room service

if this place could get more consistent service and either have a restaurant or room service or get an arrangement with local restaurants for delivery, i would never stay anywhere

there is also a small bar downstairs that is open at night

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

if you use room service it's a 22% gratuity charge and also 2

we also did room service for

to order room service for breakfast 2 days and there were problems both days

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

good i had room service

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

room service was quick and delicious

excellent location, amenities, room service and staff was very helpful!

room service was amazing and prompt!

parking, the room service menu, and lack of amenities

we were very impressed with the quality of the room, the attentiveness of the staff, the room service meals, and other services like valet parking

room service was great when we arrived late at night and the room was set up great for my wife's

it's difficult to get room service to answer their phone.

room service was great and most of the staff were friendly

room service came within minutes of me call for assistance

we ordered room service the food was delicious ordered the half chicken, cesar salad, crispy pickles and humus

no room service

we weren t informed of the $50 copay for valet and room service before staying

responsive room service and towel

no room service no room clean daily

carved me double, and room service left cleaning chemicals in room when i have a child, took towels and didn t replace

the restaurant is closed, so are all the amenities. no room service because of covid

they had room service, although only until 10 i

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

staff from the front desk, to room service to maid service

only complaint would be room service came in togo containers

the rooms, the restaurant, room service. the cost

room service food had a good menu but the actual quality of the food was only okay.

no room service

staff was nice, location was awesome and restaurant and room service were great

what we didn't like was the closing of the urban steakhouse and non-access to room service

plenty of towels on daily room service but no wash clothes.

service express room service timely and good food

room service food wasn't that good after 11pm

room service was quick and delicious

we had room service bring me a drink, my daughter and i went to the restaurant and had pizza

also the breakfast room service was delicious

they also have convenient eating options located inside of the hotel available for dine in or room service

the room service menu could be a little more robust.

room service was ok but could have been better

room service and valet parking

hotel decided to substitute proper room service with a very limited menu delivered in plastic containers

did not like the behavior of the room service employee, and there are not many facilities services, as well as the cleanliness of

room service is a must if you stay the breakfast was delicious

room service was excellent

room service was great except the pasta of the day

room service. pillows

room service was good. beds were great. shower was great! view was excellent!

night room service was convenient but would have liked more menu choices

needed more room service options.

the location and the room service was great.

no beverages in room room service starts at 11 am so you have to walk downstairs

room service took to long.

wasn't very clean (used cup under the bed; toilet seat had flaws; towels had some stains) -room service didn't refresh the room (-) no room service (-) check out is at noon but be prepared for room service to knock and open your door at 9am asking if you checked out (-)room service daily, not serviced any of the 3 days (-)minutes later, someone opened the room door and made his way into the room, turned out to be the room service manager who was checking on the room (+) no room service to clean or provide new towels (-)room was next to noisy people. no room service. no hair dryer. (-)room service never cleaned my room or even knocked on my door (-) it also said there was room service which was false (-)lukewarm water to shower, cloudy pool, restaurant & room service not available ( overnight on holiday monday )br door won't open once closed

pool and fitness center were not up to standard.

wifi did not work on the 1st floor. informed people at front desk but they seemed confused.

out of order hot tub. out of order door locks and bathroom. out of order elevators. wifi issues

halls smelt like mildew, no wifi, mildew on the shower curtain, only one bath towel in the room, no