no hot room service

thought it would have been better if there were instructions on how to use room service and the coffee

room service was excellent breakfast was very well presented

very good room and room service

room service chips were over cooked, ok to eat, and not bad enough to complain, but a bit

facilities stopped and couldn t order any room service. simply like a travelodge then.

bar closed early no room service pizza was bought

30 , when we phoned for room service we were told it was 3

24 hour room service stops at 11 pm airport transfer driver was very rude

a 101 took me ages looking for room i had to ring reception and reception told me they don't do room service for breakfast i had to go down for mine and she brought someone else's breakfast to

everything. from reception to room service. breakfast is great too. clean appetising and hot.

restaurant/room service hours could do with being extended slightly

bar was closed and there was no room service which was a bit of a disappointment

efficient , modern but comfortable. great for an overnight stop good bar prices

nothing to not like, staff in bar and restaurant very pleasant and friendly

would have liked room service xmas eve but it was not available

room service but had to pay 5 pound additional for the tray was charged 50 pound on arrival

no menu of room service in the room

poor room service waited 2rs with a very hungry 3yr old

we ordered room service and it arrived quickly and the food was delicious

everything, great location, comfy rooms, room service is excellent

no room service

location to get to from alderley park, smashing room, very spacious, super comfy bed, room service

illiant when you re

i also had room service which came quickly and the food was delicious

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my room so i could have a much needed bottle of beer to unwind

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my

there was room service every day

eating was in the attached pub. would have preferred room service.

park can get full quite quickly and despite receptionist offering room service, pub were to busy to deliver

at alderly edge it is a short steep walk to the high street but we thought we would get room service which was a mistake - the food was over priced and trying too hard to be posh

r staff asked numerous other guests if they d had prepayment authorised and none

room was so hot i was please they did room service, but was shocked that they charged me 18 for scrambled egg on

anyone) on check-in receptionist failed to authorise payment card so unable to order drinks or room service-

ordered room service staff were a bit as if they couldn t be bothered paid nearly 9 for a tuna sandwich

room service was excellent, as was the food

i rang for room service and was told that i hadn t registered a card so this was not possible then the phone

room service prompt and food quality excellant

the bed was so comfortable

we arrived later than planned so we ordered room service which was fabulous

layout of the room was nice, the food from the restaurant, delivered by room service was delicious

room service took an hour

the room service was good and the food was also nice

also, our room

clean spacious family room and room service with kids meals for

i did think the room service charge was rather steep.

cozy room, fantastic room service and taxi to take us straight to our terminal in the morning

no room service too busy

room service has great menu - but the breakfast - wow

were even given a green drink each for my wifes birthday ud83cudf82, the guy who brought us our room service was also lovely and friendly

loved our stay at the clayton, ideal for an early morning flight with 2 excited little boys , room service was brilliant

room was huge staff were nice reception and room service lady lovely shuttle bus driver !!

comfortabke and clean, i got a call to ask if i was happy with my room and if i was ok, i ordered room service that was spot on, i spoke with super friendly staff everywhere in the hotel, whether

food was also amazing and great room

room service was very

facilities were also brilliant with a bar, restaurant, room service and self service snack area

late in the middle of snow storm and had room service food was the incredible staff was helpful room was ample lovely

more vegetarian options for the room service meals.

room service food was excellent.

bit unhappy why only a half dozen milk containers were provided nevertheless room service staff responded quickly to my request for a few more

5 times herw before but this time no room service breakfast in bed offered no umbrella included or signature lion on bed like usual and

very good room service!

really only thing was room service wasn t available for food but think that might just be due to covid-19 so maybe next

room service staff were super friendly and polite as were the breakfast staff

great room

receptionist on booking in was miserable i ve stayed a few times now and always ordered room service from the room but the receptionist wouldn t let

room service was poor in the morning; could not get milk easily for my baby

room service food was quite poor

no menus, bar & restaurant hours, checkout time, room service, pet restrictions, nothing

and was great room service 10/10 through & through

imming pool, 24hr reception, parking, room service with good choice of menu)

great customer service and room service

room service never answered after half hour of trying so had to rush to get ready and down to

didn't arrive till late so ordered room service, came very quickly pizza was lovely and homemade great

no bottled water

located for a short walk into the town centre, ample parking, close by to major motorways making travel

no room service after 8pm

extremely comfy staff lovely and welcoming room service great continental breakfast was fantastic but no beans on the cooked breakfast

room service food was terrible

don t bother with room service, no menu in room, requested one

had food on room service. was ok but bit pricey for the quality.

most of the time, meaning you cannot get additional toilet paper or towels; there isn t room service; tv in my room didn t work; there is a big hole on the wall, which is horrible

they woke me up several times to do room service cleaning

no room service, dirty windows, dirty room, small room with very high price.

room service not carried out on second day so no clean towels, tea

sheets weren't changed when the room service came in and were dirty, the radiators were on in 26 c heat and the lights flickered a

delivery of the news of a ceased breakfast room service by the night manager was a bit out of sorts as the leaflet was still in our room and

elevator

setting, staff excellent, very clean room, meals /room service excellent

property was beautiful and the staff helped us to organise a room service afternoon tea when we had family arrive with a small baby who was not feeling very

also the welcome card mentions room service available but no menu in the room to view what you can order

bed linens were of good quality and good room service was available

be great if there was room service.

room service food wasn t amazing but was ok . wouldn t put me off booking again

stay long enough, couldn t find access to room service that was supposed to be available

would have been nice to be informed of room service and how to order along with breakfast timings and set up at check in

room service was offered but food wasn't to my taste - but that's a personal thing

room service food was great

flight was delayed, so we missed the restaurant

room, staff were fab, lack of room service and no biscuits with the tea was a bit

room service options could be more varied

i stayed for 4 nights and i had room service every

with two kids it was nice stay, personnel ok as well

lovely rooms with great facilities and plenty of parking

the building, decor, cleanliness, breakfast menu, parking.

rooms are good, very spacious and bar/restaurant area are great. wifi is good.

room service available

forgetting to put hot water in my coffee pot for room service breakfast and then at finally dance music coming on at 6

room service not option to order to room without having to leave the room to do so

no comfortable seating

obably because of room size) but for the price it should have seating room service was fab- good food, reasonably priced and promptly

lovely and clean but could of been bigger for a king room , breakfast was really nice to say the room service food wasn't

room service heating on in bathroom when 25 degrees but worst - no wifi, had work to do and prep

leisure centre and room service

i could agree the the restaurant closes at 9 but also room service

for room service, travel on own for business and would rather have breakfast in room

the room service was delicious and fast

good food with prompt room service

food excellent & great room service

room service for was excellent

ordered room service and had breakfast at the hotel and both arrived promptly and very happy

room was gorgeous and really comfy. food was great

location, very comfortable bed, helpful staff, clean room, fabulous breakfast and room service was a bonus

a room service)

had room service breakfast which was very nice

d room

food available or room service if requested

lovely hotel, great rooms, very peaceful hotel. we had room service and the food was excellent.

don t answer the phone for room service

fond of was that it was a cashless hotel and i tried multiple times to contact reception to order room service but they declined the phone every time

room service was good too

bed, the luxury linen bedding, the gold plated roll top bath, the stylish decor, the chic cafe bar on the ground floor

wifi for use if needs be

check in with detailed instructions provided ahead of time, helpful/friendly staff, really nice bar downstairs, great location

sometimes the wifi was slow

all the staff were helpful & friendly and food in bar was very good

very friendly at front of house/restaurant/room service, room amazing-hypnos duvet says a lot about looking after guests, spacious free car

i was disappointed that there was no snacks or room service

no room service

no pen or paper in room no room service

no easy way to order room service have to walk back down 3 flights of stairs if you want a drink

room service food was amazing

and couldn t find a menu in the rooms about the room service so ended up ordering a

room service was brilliant

room service for breakfast

room service breakfast offered, said it wasn t available, yet when we went to order breakfast it

great breakfasts and tasty room service dinners. staff were pleasant and engaged.

very friendly helpful staff even allowed me to order non room service items to the room

accidently opened door to room service while my wife just had t shirt and knickers on lol

table not all food order came out no phone in room had to go to front desk to order food for room

comfy bed, plenty of hot water. nice temperature in rooms. room service food great.

no room service

bar was very crowded with non residents later in the evening so difficult to get served & no room service or priority for guests

super helpful, rooms large, location grey and room service breakfast was great, menu very good and food tasty

also room service don t really clean, they just change

no option for drinks with room service breakfast, this would have made it so much

room 613 blocked room service just fair as beddings were not changed after one night , had to empty bins

no lift no room service no bell boy

spacious, breakfast is good and room service can be improved

room service was good

breakfast was excellent, staff ere friendly and helpful. room service were very efficient.

didn't answer the phone when i was trying to order room service... not quite 24 hrs

reception, bar and restaurant staff and room service

room service was very quick when we ordered a snack late evening

complimentary room upgrade, room service, view & staff were lovely

food had run out so we couldn't order room service, other than that everything was fabulous