was wonderful except for the room service

all the team was lovely? room service was great , easy check in and out

no room service until 6pm, only poor quality bar food during the day..

room service bit disappointed not really a menu online was also told no chicken either when i

new husband and i wanted room service for the extra luxurious touch but the availability times were very limited

excellent room service and friendly staff.

room service prompt and the food was delicious

shower was pathetic phone in room did not work to order room service food was awful

room phone not working so couldn t order room service as we wanted we had to go downstairs

no bar restaurant room service

food served from restaurant was also nice and they provided room

this has been the first hotel that hasn't charged me extra for room service

good car parking facities

food was good and parking was easy

guest wifi didn t work, eventually given hotel private wifi access

also no phone in the room for room service

there was no room service available and food in restaurant, although being good was expensive and slow

maybe a few suggestions, later serving restaurant, less wait for breakfast, easy access to room service, like bottled water and such

no make up room service

we had room service for dinner and can't fault it

and they forgot our room

room service available but

clean and comfortable, we had the suite which was lovely an big, room service for breakfast was a huge plus, lovely bar, super friendly staff

once did anybody do room service of any description although a sticker was placed on the door the one day saying it had

room service

attentive staff & big room, room service was a nice surprise

comfortable bed , nice big room , fantastic room service , polite and helpfull staff, location close to the airport , carpark

have preferred some more choices on the room service menu, maybe a replication of the restaurant menu while the restaurant is open

the room service took over an hour to come which was not

really good location and excellent staff! fab stay and great room service

choices are expensive and very limited

have been more convenient if there was a room service for the food

room service or mini bar)

room service available for breakfast

the room and stay was great, i would prefer room service though

i thought using whatsapp fro room service was a great

nothing complaints other than the phone didn t work in the room for room service.

only downside to our stay was not being able to order room service or to contact reception without using

friendly staff and very prompt room service

disappointed about our room service as nothing was refreshed and no clean towels for our second night and was told by a

broken juice dispenser, some lights didn't work in the room, cleaning cloth left in bathroom, room service missed one day and we ran low on toilet roll as a consequence

as we wanted room service during our stay, we did not ask for a sign however, no one came into our room to

were really helpful, they couldn't offer room service for my dinner but my meal was all sealed up in reception and they called me to collect

room service charge 6 to bring food to your room, free if you collect yourself from bar.

no food or room service

breakfast was delicious also this venue has a lunch and dinner menu and the room service menu was very reasonable and great choice and

i also got room service food and lady was very nice

as we were checking out very early the following day, she arranged room service for our breakfast as the restaurant didn't open until 8am

everything like room service, free parking, great food ,good selection of room service,staff are great , great spa

silent throughout the night and they had also provided extra pillows and a nice menu for the room service

staff were very friendly and the room service was done to a good standard

the hotel parking is wonderful and being adjacent to the shell garage is very convenient for motorists (most (-)great place to stay great parking (+) free on site parking a huge bonus (+)passing through liverpool for one night so our objective was a convenient location and on-site parking (+) it has plenty of parking spaces (+)away from the busy part of liverpool. plenty of parking. lovely meals (+) the hotel parking is wonderful and being adjacent to the shell garage is very convenient for motorists (most (+) private safe parking was an added bonus (+) good private parking (+)parking. staff. area.

bar area although didn t open till 5 and a decent location right on the bus stops for town, quiet

rooms as it was very icy walking through car park only complaint but we loved decor of lounge bar in

large room, good size tv and good wifi

the receptionist took our car registration number and told us that we would not have to pay the parking fee

100 if not paid in 2 weeks)

additionally ,we received penalty notice for parking on -site 60

excellent location and staff attentive. also free parking.

did arrive by taxi tho)

off street parking, no charge

clean warm and friendly staff. plenty of local parking and well placed bus routes to the city.

lots of free parking on the

free on street parking was brilliant

24 hour room service

room service was over an hour but staff explained they just had a busy spell.

room service, again really good

was clean, quite and we felt very relaxed breakfast was beautiful and so was the room service

breakfast was amazing rooms amazing room service amazing bar staff amazing chefs amazing restaurant in the hotel

we travelled with our 3 kids and being liverpool fans they loved looking at all the photos

in the room , staff were friendly and helpful the closeness of the hotel to the stadium on site parking

welcoming & friendly, were great with the kids & going out of their way to give them the best stay for their “anfield tour” break

lovely big park behind for walks and kids play area

loved that they had a room that accommodated 2 adults & 4 kids because it s hard to get that

room service cooked breakfast hot on arrival excellent

room service for breakfast was a lovely touch!

any food to be available, so it was a pleasant surprise to discover that they do breakfast as a room service

available at time of stay to take breakfast in but was advised on arrival of this and offer of room service for both hot and cold breakfast given

need to do breakfast room service

great room service from the restaurant !

the room was wonderful, everything i needed and more, fabulous bathroom and great room service the next morning for breakfast

fridge is always a nice to have in a room of this standard, no room service menus were available due to covid restrictions, im guessing however; would be nice to

we had a room service meal from the 1931 menu - very prompt and delicious

we didn t go down to the restaurant but the room service food was excellent

rang prior to arrival to ask for early check in and were very accommodating

the apartment we stayed overnight was more spacious than expected with a good kitchen & tv entertainment facilities

wifi kept disconnecting

walk corrider wifi work

location comfort cleanliness and free wifi in the room

location, nice comfortable bed, big room, good room service

location perfect, room service good

wifi requires you to re-connect and re-enter password every day. it is a minor thing.

wifi is poor in my room.

was on the last floor, so consequently: the wifi could not be used as the signal was too weak, and the water pressure was very low

and i go quite regularly as i have treatment at the royal hospital loving the fact they now do room service which saves me having to sit alone in the dining

the fact you could add room service to the early hours is also a big plus for us

very clean & the beds very comfortable tea coffee hot chocolate making facilities in the room & room service was a bonus the hotel is central to all attractions & although a stones throw from

i wonder if this is a coincidence, or the staff at the canteen informed room service the guest as away and they come

room service was brilliant,the food we ordered arrived hot and it was delicious

no room service which would of been a bonus for us to order for a snack on arrival and before bed

great and large rooms, special room service, and the breakfast is delicious.

we paid for late checkout at 1pm and room service came knocking at our door at 10.30

size of room service

could have had biscuits, 5 tray charge for room service is a bit much for one person to pay.

room service was slow, ended up cancelling

although the hotel does not have a restaurant or room service there are plenty of great places to eat on the

morning room service n check out time

room service in morning was rude tho but everything was good

staff were very helpful, the rooms were beautifully presented, the location was spot on and the room service was what you need

central location and very obliging friendly staff room service, towels milk, wateretc excellent.

fine for a couple but wouldn't be suitable with kids

i travelled with two teenage kids, who thought it was cool, but if they were younger this is not the place for you

is great area but no place for car parking and there in the bed too much hair i think dog hair my kids not sleep on that s

location right above a bar and bars all around and food places good nightlife in area

how clear the restaurant area and the prices of the food for room service

lovely rooms & the room service was fab

the room service menu didn't work

the team are putting all their effort for the customers both in restaurant and the room service

room service and extra bits for the mini bar were available at an extra cost

no room service or milk for tea and coffee making

for that price and i wouldn t have had to give them a 50 deposit to order a salad from room

hotel was clean . room service spot on. breakfast very tasty. location great ud83dudc4d

room service and 24 hour reception

hotel to stay overnight for post op check up 8am staff brilliant and even had a meal delivered room service , food great

oom service)

was excellent, room was very clean and tidy, the bed was extremely comfortable and the room service very good, also reception very polite and helpful, will definitely be going back

helpful and friendly staff. room service meals excellent

i liked room service

service was immaculate throughout from reception desk through the room service

vegan main for room service which was a shame

room service tea coffee kettle in room

if i'm told the bar area is closed and it's room service only

room service dinner was un eddble

i liked the large tv, i liked the room service

friendly staff, good room service provided

smoke alarm at 7:30 am, no room service or telephones in rooms - overall somewhat run down

was told go to the room and order room service

dirty sides no room service, breakfast was shocking no veggie options, staff rude

the room was gorgeous and the spa bath was amazing

ordered room service for dinner. food was delicious, prompt and service fab!

ke more milk/sugar or a little fridge for it) as you can't order hot drinks through room service either sadly and i don't drink

drinks etc

also you couldn t get hot drinks at night time from the bar area and you couldn t charge room service to your room after a certain time

out of the pizza option from their room service menu at 11pm this service runs till 6am

room service and fridge in the room

considering the price paid, no room service, not enough facilities

stay was good but at night we here nooses in the room the breakfast and the room service was very good for

bar is open and room service did available but there is no sitting within the central hotel at present due to covid

gar, milk etc)

50 room service and the person on the reception couldn't tell me what

we put a do not disturb sign on the door but still had room service knock and try to enter in the

no tray charge for room service which was nice, as we were too exhausted to eat in the bar/restaurant

no room service, scruffy rooms. awful

information in the room about room service, how to contact reception

fresh mugs and glasses were not given for our 2 night stay. no room service menus in the room.

we were short towels for our second day, i know this would have been easily resolved if i called room service though, i just didn't realise until a little too late

no water in rooms, pods for the nespresso were all decaf, no room service menus in the rooms

room service wasn't well organised

ordered room service

not big enough as me and my daughter r plus size ladies and would have been nice for menu for room service was the the room also the room we had was hard to find also out of the way so was

front of house staff were great and we ordered room service late at night and it was

was overcharged on final bill by someone else s room service, staff rectified

the price of water on room service.

the room service menu could use a few more traditional meal options.

room service should have been 24 hours but on the friday evening they could only offer chips as a

room service was excellent the staff were so friendly loved our stay thank you.

we ordered room service for the first time, it was delicious, presented lovely and it arrived quickly with a

were made with room service such as wrong juice, and on one occasion tray was brought an hour early

we stopped for two nights yet we didn't have room service to make bed or have clean towels