we had not left any sign on the handle), and the reception that day indicated that there was no room service on sundays - but another staff member subsequently indicated otherwise

there is no breakfast and no room service.

also, 24hr room service was advertised but was told that snack would take 40mins to prepare

room service

the room service was nice and quick and the whole check in and out was smooth

also, room service in the evening was excellent ( (-)a bit of confusion with room service and additional charges. (+) room service very fast and also friendly staffs that brought the food to my room (-)room service was a little slow, but it was delicious, so we didn't mind. (-)room service pizza was not good. (+) the room was pristine and room service was efficient (-) 5 charge for room service is unnecessary (+) room service was very good, and i will definitely book again (+)was good, clean and comfortable but unfortunately the tv didn't work which was the way to order room service, they gave us a complimentary breakfast to make up for that (+) from presentation of the room service to simplicity of parking our car

bed was super comfy. toiletries were lovely, free wifi was great.

quality of furniture fixtures and fittings, access to the gym

breakfast was excellent with a great selection and also had an evening meal which was very

stayed for ed sheeran concert beautiful hotel nice bar area and lovely friendly staff

to find, decent car park, secure rooms, good room service, comfortable room, espresso machine and fresh real milk

i could get room service for dinner which is a winner

warm welcome, easy parking, very clean and comfortable room, delicious room service meal

room service brilliant

15pm & told the bar was closed even though we were residents and there was no room service

appreciated that you could ask for room service but it wasn t automatic as it isn t always necessary and allows you to maintain

did not have item on room service menu available

the room service was great as was the veg lasagne

there is no room service available which would have been helpful as we arrived late

the only down fall was we had to go and collect our room service

room service is excellent and professional

prompt room service

room service staff didn't speak very good english and had to repeat order 5 times

is clean, very spacious, very happy with it, it will be good if there will be daily room service, i understand the covid situation, but the restrictions had been lifted, i expected

hotel was very clean, great room service, amazing coffee stand in the room, very comfortable beds and stuffs in the room

have a lovely stay but we had room service a toasted sandwich about 12 ish and it was not

it was welcoming, room service was excellent and it was quite luxurious

lovely staff, clean and stylish room, big bed, good room service, good room cleaning

great room service

certainly they will provide everything you need and room service etc is top notch, certainly be staying there again in the

in contact was attentive, kind and professional including receptionists (mat, nikoletta, elle), room service staff, also the restaurant management (edyta) (+) there is daily room service and a good wifi (-)i did not like is the daily room service, as i was staying for a week i was expecting atleast they should change towel and

wifi was weak and the room could be cleaner

no laundry facilities or laundromat close by

i was disappointed the bar area was closed for refurbishment i would of liked to of known this prior too coming

they now have a small indian restaurant and bar attached

room service serviced our rooms beautiful

room service rarely came to our room

there was no kitchen in the building, so no breakfast or room service available

no room service or breakfast facilities

there was no room service, or anywhere to buy drinks or snacks

there was no door hanger to indicate for do not disturb or need room service

room service was excellent as well

a little higher room service quality

room service ok

obably they forgot).

was lovely room clean and comfortable half price mini bar and room service due to restaurant closure

no room service

was disappointed to find the pub attached closed for refurbishment which meant we had to rely on room service or mcdonalds

room service of food at no extra cost

i was not well one night and they arranged room service for me also

receptionist and room service

fault anything apart from the price of room service for the food on offer

a wider selection for room service would have been nice,. but a minor point.

everything was good! great breakfast, room service, kind staff!

room service not great

bed, lighting, decorative features and room service

horrible breakfast. limited room service menu.

the room service breakfast was virtually cold when it arrived.

the rooms are big and clean, excellent wifi connection, don't have to wait for so long for room service, the floor is always so nice and quiet so you can get on with your work etc

room service food not that great

wifi was a bit slow, also the room service says collection which was slightly confusing at first

room service was poor

great friendly staff, room service was excellent

room service available although menu v limited

location and room service

room service top up need improvement put top up out twice and was ignored both times coffee and tea

even the room service ladies were so delightful and helpful

with travel advice on how to get to stadium and also informed that food was available in the bar when we got back :) extra screening on the windows meant road noise was limited

the make-overs in the facilities such as breakfast areas and beds are welcome

the breakfast is horrible and will cost you $15

breakfast was excellent, my wife had room service and no tray charge!

the food at the restaurant was excellent quality and reasonably priced and room service is available

no extra costs for room service, but staff tried to charge us twice for the food delivered

we gave up trying to get a room service breakfast when it was made clear we should've booked the night before

the hotel has a secure underground car park if, like me, you drove to the hotel

room service, car parking, terrace, soundproofing.

the food was good which we had lazy room service,which was

having to find staff to pay for snacks etc and to ask about the room service

breakfast was particularly good as was the food available on the room service menu

dinner was great & room service order although near closing time was accepted and brought up by same person with a

room wasn't until 4 30pm , pillows , room service took over 1 hour

breakfast came freezing cold which was upsetting as i had laid 20 each and extra for room service, the coffee was also cold and we ended up having to wait hour and 10 mins for our food

room service was also amazing when needed and the hotel was so gorgeous

all staff members greet you politely with a smile and room service is at your door within minutes of you hanging up the phone

wait for room service

popped outside for 5 minutes and noticed a fish smell, which i discovered was someone's room service that they had finished was sitting outside to be collected, which i didn't mind

no room service

when i was told room service was not available, and the night staff can't speak correct english.

clean, complimentary quality toiletries, room service if required, free wi fi, room quiet at rear and my car parked in sight

only thing was i had to wait for a while for room service and then my pizza was over done but the waiter was great

room service could have been better, ordered food from outside and drinks from the hotel , but was

better room service, noise, smell and better lighting. breakfast option must re-visit.

room service

including 24hr room service should you desire noddles after the gig

no wi-fi, no restaurant, no laundry, no room service , no kitchen

the rooms were clean, and room service was provided every day

everyday room service

friendly environment, safe for kids , free coffee machine at reception

there was no fridge so no cold drinks in the room and the bar was very basic.

limited bar choice on our return from an evening out

ick)

friendly staff with 24 hour reception and room service

good room service

does say on their own website that they offer room service, we weren't sure till what time or if they did as there was just the menu for the

room service served

excellent room service with good choice of food and drink

room service shutting at 11pm

point and still really enjoyed would have been nice to have had a room service menu option after midnight

really nice room service. not overly expensive. great pool/steamroom/sauna.

was very nice, we made use of the spa, room service and sky bar

was friendly room service and a reasonable price and everyone we met was lovely

room service isn't the best!

they even offered room service for a small fee and even though we didn't use it, i thought all the prices were very

room service was only drinks & snacks

the room service first of all was top standard, the staff were extremely friendly and the room, amazing

bar closed quite early and no room service available

we also ordered room service which was delivered super quick and was great value for money

it s for workers, tourists excellent location, vast meal menu with room service, a bar and tv, quite lounge

great room service for breakfast

spacious room friendly staff free parking extra bed in room if needed room service was yummy would recommend the beef burger and available till 11pm which was fab as we

breakfast was limited to a simple room service

clean towels and daily room service offered

we knew it was a continental breakfast, but the room service was a

the room service was cleaning it on daily basis

excellent big, clean room. excellent hotel location. breakfast room service.

the deal that was on if you don t request the room service/clean service you get a drink free is really helping to get greener

room service and cleaning

would have appreciated a more clear message on how to dispose of the trash when we don't request room service

excellent clean and tidy no room service so didn t feel like i had to keep room tidy

the choice of opting out the daily room service for a drink that we can choose from given sufficient choices

room service food was first class

very comfortable bed and a really spacious room. delicious room service food.

decent room service menu with quick delivery

the room service food was delicious

), great location by the station and the room service food was amazing

we phoned room service and got no answer

car park facilities. real fast was lovely. room service was speedy

pleasantly surprised by this hotel, clean, smart, friendly staff and excellent food, we had room service & breakfast

room service arrived quickly, perfect temperature and extremely tasty

only issue was room service cost as much as the room itself

poor internet connectivity, very weak signal from the wifi

wifi rarely worked in the room

wifi is bad, so not suitable for work visits.

staff was friendly and wifi ran ok.

no wifi in room. bathroom way too small. breakfast same everyday. only eggs and toast

food and drink additions to the room, honesty payment policy and ease of ordering excellent room service via the app all combined to make this a perfect stay

the first night we ordered room service at 7:30 and asked if it would be possible to receive it around 8:30

staff are super helpful and kind, and i love the room service - the whole pub's menu and bar can be brought up to the room

thoughtful amenities and great room

room service was extraordinary