people not wearing masks staff is horrible room service is bad internet does not work

i asked that no room service be performed during my stay, room service came twice and towels are scarcely limited

never got room service the whole 4 days.

t no room service, sheets weren't changed until the day we left

slightly outdated and the room service came once during our 3 night stay.

breakfast a bit limited. restaurant food was fantastic

the continental breakfast was mediocre.

could of had better breakfast for the money we paid

breakfast very poor

breakfast absolutely poor, insulation of the rooms not very good; we were lucky that there were not

breakfast was good

clean, comfortable rooms. great breakfast. very, friendly staff.

breakfast was over cooked

breakfast was outstanding and the staff people were great

i like the breakfast. there were enough items to make a full, delicious meal.

room service; no pay-per-view option; my initial front window experience left a poor impression

the room service restaurant staff was terrible, they left me on hold and forgot about me and they also

customer service, room service

modernise d hotel, room service

holiday inn standard and not even a 2 star hotel more of hostel than hotel, there was no room service to change

also at the pool area they should have more than one umbrellas

the pool was amazing the water was just right and very clean this was my 1 at time ever to stay at this

the pool was great for the kids and the courtyard was nice

the pool was clean and the perfect temperature

kids loved the pancakes

pay for room service, just buy your own food, it was way too expensive to be that

i also ordered room service

i enjoyed the room service. dinner was good. the location was convenient.

poor room service for food and had to request room to be cleaned everyday except check-out day.

weren't offered a kitchen menu upon check in and the doubletree alsips website is

room service was awful my room wasn t cleaned or linen changed on saturday

found 2 bugs in our room

breakfast, room was not very clean, no room service, would have to hunt down staff for more

- breakfast varieties were ok - room service made the room every day.

s

the room was large and spacious, the tv was working. it was quiet, there was free parking.

it had decent parking

love the room breakfast was great!

had free breakfast, wifi

renovated, locked front doors after hours, friendly front desk staff, good breakfast

well, after about an hour, my kids, all piled in one bed began to itch

breakfast was great, i wish that had some eggs and sausage, as far as location goes it was visible

there aren t any jacuzzi tubs at this facility anymore. i wish there was room service.

love room service, in hotel bar and restaurant. rooms were roomy, pillows were so comfy.

room service was great and worth the price

i ordered room service it was late and wrong they messed up my order and then didn't answer to fix

bottle opener), once i used in room

breakfast was wonderful both mornings

great choices for breakfast

breakfast was great everyday

i especially liked the kitchen area which had everything you needed for guests, food, etc

the staff were very polite. rooms was clean and the breakfast was awesome.

wifi was poor it had a weak signal and disconnected often

free parking

staff was excellent , very good wifi and lot of restaurants nearby

looks like parking can be challenging when it is busy with $77 a bit overpriced in my

the manager was rude about the parking on the property

the wondering of random people near the parking lot

no parking because most of it all blocked by construction dumpsters and vehicles

parking close to your room

there was a guest laundry room so i could do my laundry

at the breakfast was annoying

breakfast due to covid-19

breakfast could include a little more

my preference, but i would have liked to have eggs and sausage/bacon with breakfast