s

- breakfast varieties were ok - room service made the room every day.

room service was awful my room wasn t cleaned or linen changed on saturday

found 2 bugs in our room

breakfast, room was not very clean, no room service, would have to hunt down staff for more

kitchen

i especially liked the kitchen area which had everything you needed for guests, food, etc

all the staff from front desk to cleaning to wonderful people who made breakfasts every am

little more then what i wanted to pay for one night. pool a little cloudy.

breakfast was great everyday

the hotel was immaculately clean, breakfast was great and the location was perfect.

clean, comfortable rooms. great breakfast. very, friendly staff.

there was not a good breakfast selection

the breakfast was amazing and complimentary

breakfast was over cooked

room service; no pay-per-view option; my initial front window experience left a poor impression

the room service restaurant staff was terrible, they left me on hold and forgot about me and they also

modernise d hotel, room service

holiday inn standard and not even a 2 star hotel more of hostel than hotel, there was no room service to change

customer service, room service

the continental breakfast was mediocre.

breakfast

breakfast was ok

could of had better breakfast for the money we paid

breakfast very poor

i also ordered room service

i enjoyed the room service. dinner was good. the location was convenient.

weren't offered a kitchen menu upon check in and the doubletree alsips website is

poor room service for food and had to request room to be cleaned everyday except check-out day.

room service was awesome!!

though i asked the receptionist at the front desk to not have anyone in my room didn t need any room

people not wearing masks staff is horrible room service is bad internet does not work

i asked that no room service be performed during my stay, room service came twice and towels are scarcely limited

slightly outdated and the room service came once during our 3 night stay.

there s no room service

the manager was rude about the parking on the property

free parking

looks like parking can be challenging when it is busy with $77 a bit overpriced in my

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

staff was excellent , very good wifi and lot of restaurants nearby

the wondering of random people near the parking lot

no parking because most of it all blocked by construction dumpsters and vehicles

parking close to your room

room was clean and comfortable, staff was very friendly and efficient at check in / out and the breakfast provided was a plus

dryer was not working in laundry room.

breakfast due to covid-19

at the breakfast was annoying

there was a guest laundry room so i could do my laundry

room service, and spacious rooms

i ordered room service it was late and wrong they messed up my order and then didn't answer to fix

the restaurant & room service

room service not always on time, and tray often incomplete

room service was great and worth the price

love this hotel because it has a kitchen with stove

breakfast was good too

i wish it had a pool

the lady in the kitchen is the best

the kids loved that the pool stayed open until 10 pm

location was good, close to the airport. i had room service and it arrived in time and relict.

i was able to use the pool for an hour and although not as warm as i had hoped it was nice to have it 'booked' for just

hotel bar/restaurant was a complete failure

i love the bar and restaurant

the amenities were good. fitness center and pool were nice. loved the bathroom.

arrived about 2 am with several kids

the breakfast

was on the second floor and the room next to me was very noisy because it was a bunch of kids having a birthday party and they were in the hallway screaming and slamming doors

the way the employees talk to me an my kids i feel because of our race

that kids was all over the place and pool with no adult.

the room service was excellent. i enjoyed my trip.

for shuttle to airport to pick up son and was told to wait 10 minutes

ich serves all the major brand hotels in the area)runs constantly & was perfect

the room, pool, staff, and shuttle service were all excellent.

look, friendly and helpful staff, proximity to airport with frequent shuttle service

did not provide water for drinking . channel guide for tv ir number for room service

elevator was confusing/card didn't always work for floor room service every other day

just think the room service menu should have more variety

that i hadto ask for towels and that they didn t have room service

the only bad thing is that room service was done on less it was requested

property was pretty old/run down

room service was fast

the hotel was not offering room service or daily cleaning at this time

llway carpet bunched down the aisle, rooms/tv old), no room service at all including cleaning, towels, anything

they provide a free shuttle bus to the airport too

just the no room service !

covid 19 shut down, no room service, no dining breakfast ud83dude12 no discount ud83dude22

noisey guest , no room service

good room service, complementary airport shuttle, and complementary breakfast

also you could hear room service talking in the hall outside our room about the other rooms and stuff people have left

roomy, nice bathroom, room service, glass glasses.

the fact that room service was not available

no room service provided/ the room was never cleaned

there was a lot of noise late during the night- talking in the hallway, kids running up and down the floor

some rowdy kids that were running around middle of the night around 2am.

why charge a room service charge fee plus 20% gratuity. i found that to be excessive.

unfortunately because of all this coronavirus we're unable to get room service

the bathroom was a bit bigger and that there was room service for dining

i had a good hamburger from room service comfortable bed and quiet

room service was great

the room was large and spacious, the tv was working. it was quiet, there was free parking.

it had decent parking