the staff were really friendly and room service was available every day including fresh towels, sheets etc

parking, excellent wifi, big shower, comfy bed, nice toiletries, velux window was excellent for ventilation on two hot

very cosy place. big room, nice beds for kids

too expensive for what we got especially since 2 of the kids didn't eat anything thinking that

the next morning we got the kids breakfast but we waited to eat

no room service! what s up with that!

no room service you need to go to the bar and carry everything up yourself on a tray so good luck if

bed a bit squeaky. and there s no room service

they didn t have room service!

room service, and the level and room i stayed in had a strong and unpleasant smell while i was

room service!

room service food was excellent

have liked a more extensive room service menu, but as we are in the middle of the covid crisis i thought it was good enough,

salad options as main course on the room service menu - too many pizza/burgers :-)

to the north terminal, ease of check-in, freindly staff, clean quiet rooms, 24 hour room

poor lad in the bar was struggling to do bar service and room service which kept people waiting for service at late lunchtime

the chocolate cake we ordered late at night room service was to die for

room service was again, exceptional especially as my gluten and dairy allergies were catered for ,

the service charge for breakfast room service per person.

room service menu had good variety and close to gatwick so we were able to rest before making the

the full room service menu wasnt available all day.

were wonderful at desk, quick check in , able to print my boarding ticket, room service was surprisingly tasty and very quick, air con was brilliant in the terrible hear

room service was available when we arrived late in the night and provided luggage storage

very expensive room service!

all good, maybe better room service options?

after a very long day, driving from wigan, we opted for room service, and it was really tasty, generous, and hot

room service was awful, we asked for a bed sheet and they couldn t send someone down to our room

i ordered room service for dinner

lovely place with bar and restaurant lovely bed and excellent breakfast - would go back there for that alone;)

great service, the location is good given its near the aerport. wifi connection was excellent.

speedy room service with plenty of food

great room service and a thoroughly excellent menu

had room service and dinner was amazing massive tv in room comfy beds

the trays from room service were in the hallways a little too long

got there late so had room room service dinner

the bath, and the comfortable bed, the room service, the food and the facilities in general

6 room service!!! only took 30 seconds to go get my food. so 6 a rip off!

the food in the bar was tasty and a reasonable price, as is the room service, both using an app service to order from

for over the night and we are really happy the staff was so helpfull, welcome and nice, we have room service in the morning with beautifull breakfast for really good price for 2 people

nice big room. shower was great. room service perfect.

the room service available at most times was very convenient

so thankful and amazed that this holiday inn not only had a late night bar but 24 hour food and room service

room service was excellent

the blackout curtains were brilliant having netflix and youtube in the room really helped room service was great with nice food the breakfast buffet was brilliant as well, lots to choose

room service was really nice

no fridge there is a phone for room service that's lead doesent connect to anything

room offered 24 hours room service on a card yet the staff said it stopped years ago

the room service charge of 3.00 seemed expensive and you could only pay cash .

dinner wasn't available, no room service

then despite putting don't disturb on my door, room service knocked and even opened the door at 9am

but it suited a married couple on a night away from kids

good location, good parking, good breakfast, nothing negative to say

decent wifi, quiet location

website offered bar and restaurant but there was no bar or dining except for breakfast

tiny bedroom with dated furniture and decor. no bar as advertised.

the room was so small that the person bringing in room service could barely fit

room service breakfast was cold and returned

due to the new restrictions there was no room service after 10pm which was completely fine but there was no communication to let us know

feedback rather than any grievance, price could be better and when room service brings food to the room, i would suggest a couple of things

there was room service but i had to pay a delivery fee for that

on reflection room service may have been a better option for breakfast

ich can be hit & miss) but the food was excellent

i ordered room service for dinner

room service forgot to bring my gin and tonic with olives and nuts to my room

late room service was really poor, a ham and mustard sandwich swimming in mustard and no butter,

t sure if there was room service for example) could have been very easily

large comfy beds and room service

food for room service

were surprised that the hotel was running out of a lot of supplies toilet roll coffee milk in room service the bar ran out of larger on the first day and the restaurant had a limited menu as a

uldn t get to a login screen) and the in-room info was lacking

they have breakfast room service, and that was an excellent experience

room service breakfast for 2 served on 1 tray and some items missing for 2

the staff where friendly, the room was clean and comfortable, the hotel offered room service

the food was fantastic and the room service breakfast was exceptional

the spa was also great, as was room service

room service was bad

room, nice selection of toiletries and extras, very comfortable and room service was easy to use and delivered promptly

the food ordered from room service wasn't great.

we ordered room service and the food was very tasty

convenient location. friendly and accommodating staff. prompt room service. quiet peaceful room.

tea, water etc.)

no room service on the sunday

we were disappointed that we could no order room service

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room service meal was very good - very good choice at very reasonable prices

jacuzzi or steam room ,as out of action no bar food /room service for food on the sunday, we were not told by staff ,,so had to do without food ,we

i was also told upon arrival that there was no room service and no tables even at the bar

room service was not clear with info

the room service need to have a trolley, delivering food on tray i guess is no longer ideal unless you

5 tray charge for room service?

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

staff were friendly and the breakfast was very

the hotel lacks facilities like pool, spa which would have made this luxurious

choice for breakfast

wifi, its free but doesnt work well, and 4g was intermittent

staff took a long tome to clear room service that was left in the hall!

room service breakfast mixup was not tragic

om service) was not great

room service menu could be more varied.

breakfast was delicious, however do not go by the room service card in your room - that

check in was swift & efficient room service quick & good quality fabulous sleep breakfast quality, timeliness & presentation

room service

the spa is lovely, rooms great. breakfast and room service a bit sad.

moths had eaten a large area of carpet no 24hour room

it would be a nice treat to have more options for room service at different times of day if desired

a lot apart from not a lot of notice about room service at night time, but apart from that was overly all good

room was fantastic and the reception staff very nice, room service was very good too but 5 tray charge wasn t expected

no room service. breakfast on separate club house which is also used by golfers

needed a bit of a clean body lotion preferred in the shower room service would be good but appreciate its not that sort of hotel aircon a little

no room service

a very long winded way of getting room service

room service food wasn't the greatest, pizza was cold in the middle. desert was ok.

fast room service

the staff were all amazing, really helpful and the room service went down a treat too

very limited room service menu.

passing through and this hotel had everything i needed including parking, restaurant, bar and room service

of the hotel, is to place a copy of the restaurant/bar menu in the room, they only supply a room service menu

comfortable bed strong shower wifi tv room service

small windows for meal times for lunch, dinner and room service .

comfortable & clean, small area at back of hotel to walk dog, poo bin available, friendly staff, room service

i was female travelling alone so room service would have been good

private and secure parking which was a great plus and the food i ordered from room service was great

missed room service as they don t do it

forgot to leave milk in the room but a call to room service soon produced a jug of fresh milk

we ordered room service and were charged about 15 more than was on the menu

the superior room was big and clean. the room service tapas dishes were good.

tv channels and bigger tv, more choices on the menu for dinner and also room service would have been

meant no room service so by the end of the week the room looked pretty tired

room service

no room service, no ability as a resident to run up any bar bill, its pay as you go