after a very long day, driving from wigan, we opted for room service, and it was really tasty, generous, and hot

i ordered room service for dinner

room service was awful, we asked for a bed sheet and they couldn t send someone down to our room

great service, the location is good given its near the aerport. wifi connection was excellent.

lovely place with bar and restaurant lovely bed and excellent breakfast - would go back there for that alone;)

to the north terminal, ease of check-in, freindly staff, clean quiet rooms, 24 hour room

no room service

only downside was that there wasn t any room service which i would have excepted from a hotel at this price point

room service!

have liked a more extensive room service menu, but as we are in the middle of the covid crisis i thought it was good enough,

the full room service menu wasnt available all day.

were wonderful at desk, quick check in , able to print my boarding ticket, room service was surprisingly tasty and very quick, air con was brilliant in the terrible hear

nothing really maybe room service menu could be better

we then ordered room service which was a fabulous addition and offered a good selection of dishes that feel far

room service was available when we arrived late in the night and provided luggage storage

was a great sports bar to watch the game and the room service was great

speedy room service with plenty of food

nice room, had room service which was very good as well

room service was quick, rooms are large, very clean and quiet

room service pizza was amazing and the staff so helpful.

the food in the bar was tasty and a reasonable price, as is the room service, both using an app service to order from

that we had to pay an extra 50 as a deposit for room service just in case we used it!!

nice big room. shower was great. room service perfect.

6 room service!!! only took 30 seconds to go get my food. so 6 a rip off!

someone checking in at midnight room service was imperative and the option of not having that after a 9 hour flight was hugely

no room service you need to go to the bar and carry everything up yourself on a tray so good luck if

no room service. room was very warm.

didn t have room service

they didn t have room service!

no one picked up the phone when i called twice to order room service, but went to restaurant instead

we ordered 3 meals from room service , all piping hot and delicious

amazing room, nice and spacious. great value for money. room service and staff are lovely!

the chocolate cake we ordered late at night room service was to die for

room service menu had good variety and close to gatwick so we were able to rest before making the

poor lad in the bar was struggling to do bar service and room service which kept people waiting for service at late lunchtime

the staff were really friendly and room service was available every day including fresh towels, sheets etc

complained about our kids throwing a ball around in there huge backyard so not kids

staff lovely location ok free wifi spot on 9/10

was helped by staff when i couldn t access wifi

the wifi is amazing in the rooms, good location will help if you have a car otherwise there is

the room service available at most times was very convenient

so thankful and amazed that this holiday inn not only had a late night bar but 24 hour food and room service

room service was excellent

the blackout curtains were brilliant having netflix and youtube in the room really helped room service was great with nice food the breakfast buffet was brilliant as well, lots to choose

room service was really nice

no fridge there is a phone for room service that's lead doesent connect to anything

room offered 24 hours room service on a card yet the staff said it stopped years ago

the room service charge of 3.00 seemed expensive and you could only pay cash .

dinner wasn't available, no room service

then despite putting don't disturb on my door, room service knocked and even opened the door at 9am

the staff where friendly, the room was clean and comfortable, the hotel offered room service

tter, only 1 juice)

room service breakfast for 2 served on 1 tray and some items missing for 2

the spa was also great, as was room service

the food was fantastic and the room service breakfast was exceptional

room service was poor

local to work and room service

convenient location. friendly and accommodating staff. prompt room service. quiet peaceful room.

we ordered room service and the food was very tasty

the food ordered from room service wasn't great.

room service tool very little time or

there is 24hr room service

we were disappointed that we could no order room service

ordered room service. food was lovely

half the room services didn't actually work: light in bathroom outside, plus hot water :

room service. got cold food

room service was excellent and breakfast good

feedback rather than any grievance, price could be better and when room service brings food to the room, i would suggest a couple of things

the room service menu was a bit limited

there was room service but i had to pay a delivery fee for that

on reflection room service may have been a better option for breakfast

late room service was really poor, a ham and mustard sandwich swimming in mustard and no butter,

flections and ag) were said to be fully booked when we

ich can be hit & miss) but the food was excellent

a lot of options for room service meals, their 2 restaurants

room service took 2 hours

a very long winded way of getting room service

everything was just really nice; the room was clean, and the room service was excellent

to the k2, swimming pool, room service quality amazing, lovely staff, ev charging, lots of places to park- it s just

fast room service

restaurant closes early and no room service for drinks from the bar

limited food menu and room service would have been a nice touch but didn't ruin our stay

no other food options for any later - room service etc

no room service

needed a bit of a clean body lotion preferred in the shower room service would be good but appreciate its not that sort of hotel aircon a little

was told room service for drinks would be 7, which seemed steep so went to

large comfy beds and room service

t sure if there was room service for example) could have been very easily

phone

also no room service

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

friendly staff, quiet, clean, good wifi.

only criticism was we were in room 5 above the bar and the speakers are in the ceiling of the bar which gave us a droning sound in our room

staff were friendly and the breakfast was very

the hotel lacks facilities like pool, spa which would have made this luxurious

om service) was not great

room service breakfast mixup was not tragic

staff took a long tome to clear room service that was left in the hall!

i had room service

room service menu could be more varied.

didn't appear to be an on site bar as advertised on booking

helped me with the parking of my vehicle within the grounds as it was a bit tight for a van

web site said breakfast was available and there was a bar area, neither of which was correct.

advertised as having bar and evening meals , but neither was there .

wifi excellent

unfortunately this is also the room service menu

room service was not clear with info

room service was great, food was delicious plus an amazing setting and grounds!

jacuzzi or steam room ,as out of action no bar food /room service for food on the sunday, we were not told by staff ,,so had to do without food ,we

suite was missing the basics, a room service menu and a pen, the phone wasn't working so i had to call reception from my

rooms could do with a little updating/redecorating the room info stated room service was available till 9

room service

no room service, no ability as a resident to run up any bar bill, its pay as you go

tv channels and bigger tv, more choices on the menu for dinner and also room service would have been

no room service . for the price this should of been included . dated decor needs updating

disconnects in dining room service

the spa is lovely, rooms great. breakfast and room service a bit sad.

room service

moths had eaten a large area of carpet no 24hour room

was nothing i did not like but would have loved some hot breakfast room service

terrible room service option and food wasn t great

room service in hotel of that calibre

room service was great, and so was breakfast

friendly staff 24hr room service and great breakfast with

no bath plug and no hot food available from room service in the evening.

passing through and this hotel had everything i needed including parking, restaurant, bar and room service

comfortable & clean, small area at back of hotel to walk dog, poo bin available, friendly staff, room service

comfortable bed strong shower wifi tv room service

of the hotel, is to place a copy of the restaurant/bar menu in the room, they only supply a room service menu

friendly staff, room service and food was amazing!