secure parking for our motorbikes and member of staff was excellent

parking outside property. this was the only negative point.

parking was a challenge the first night as there was an event in town and all the parking lots were

there is no parking on site

a problem, but be aware that parking is on the road and a steep climb to the hotel

service, cleanliness, breakfast could not be better

the breakfast is delicious and we the staff very gentle

the breakfast is very good and the couple who regent the lace are very friendly and always ready to

room, excellent hosts and great breakfast

what a great hospitality. very nice breakfast. superb setting

parking is available near the hotel and there is a kitchen/bar downstairs

eventually discovered a bar that

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

close to bars, restaurants, and shops

there was a bar where pastries and sandwiches could be bought, but there should be more choice

breakfast was of poor quality and boring

spa closes at 18.30. most of the rooms without bath.

breakfast is limited with few vegan options

spa and breakfast

this hotel, superb breakfast, lovely big room and a bathroom with bath and shower, perfect stay

parking situation was unclear. breakfast can be improved

thank you to virginia at reception really helpful and very pleasant ud83dude0a great breakfast ud83dude0b ud83dudc4c

the personal was really nice and helped us with restaurants and they prepared the breakfast in advance in morning because we left before the opening time

breakfast was included, basic but good selection

the bar was located at the lower floor with good coffee and pintxos and visited throughout the day by

comfy beds, good greenery all around the hotel, good kids playground in the park right next to the hotel

free parking and playground for kids in front of the

comfy beds, good greenery all around the hotel, good kids playground in the park right next to the hotel

family with young kids who loved the play area put the front and a dog that could run around too

staff great and bonus of a bar and restaurant

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

nice bar in the building and great restaurant around the corner

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant attached

wifi all right

nice bar downstairs with some snacks

nice staff in the bar and reception. nice quiet hotel.

there's a bar beneath with tasty bar snacks

central location with good bar and pintxos. good value

easy parking on the premises

free car parking snd easy walk to/from town center

lovely onsite restaurant providing great dinner and plentiful breakfast

continental style breakfast but you could order eggs

there was a good breakfast included in the price, a good selection of hams, bread , cheese , cereal

breakfast had only cold cuts for 15 eur p/p - for that price in spain everywere you can get fried

good choice of breakfast

very helpful reception lady giving us information on parking for bilbao

the food was excellent for both dinner and breakfast

great breakfast. particularly enjoyed the fresh squeezed orange juice.

parking for unloading suitcases 100m away

amazing castle stay. nice restaurant. great breakfast

parking was free and good

breakfast was nice and personal

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

we had to leave early in the morning and we not able to eat the breakfast provided but we so wish we would have been able to

the breakfast was amazing!

great breakfast, nice host, easy to find.

breakfast was lovely and staff were very helpful

good buffet style breakfast

breakfast good

location of the hotel and breakfast

nice , big rooms ,clean hotel , big parking space.

breakfast was a little steep so we skipped it but i’m pretty sure it woulda been good

entrance was not easy to find, it was not obvious were to go from the main parking area

room service is strange, knocked over our stuff at the bathroom and left glasses and coffee mugs

had room service on the last night - the burger was great and the wine good

access to fitness club without paying no room service after 11pm staff not very welcoming or friendly would not recommend this hotel or

the bed was really comfy and the room service was tasty.

room service was nice too

had room service which was excellent and good value

the design was great, friendly personal, free coffee and water, great room service

the main negative i will give the fact that room service took my cup, plate and cutlery

room service, one of our orders was a burger without vegetables and with goat cheese instead of

zen approach went a little too far only one chair in bedroom withno table to eat at for room service meals which were preferable to eating in the very plain dining

no phone for room service

location. room service was very good

the room service and cleaners entered as they pleased without ever knocking.

very clean room, friendly and helpful staff, nice room service

one evening i ordered pizza from the room service menu, it was ready within 20 minutes and tasted delicious

staff was friendly and room service meant that my bed was cleaned very quickly.

beautiful breakfast

there are lots of restaurants and shops around the area and there s also a self service laundry shop (autolavanderia adei) 3 minutes walk if you need to get rid of the dirty laundry in (+) due to noise disruptions, they cleared the fees of a laundry service that i had ordered to compensate (-) everything in hot laundry

sco viejo), spacious and comfortable room, delicious breakfast with wide range of selection

staff very friendly and kind. lovely gifts in the room for our kids.

the gym, the entrance, the spa

the spa was a a nice addition especially on a colder evening to come back to

no bar service after 9pm

for breakfast room and gym was out of that section and a flight of stairs down

hotel was wonderful, complete peace, i liked the pool, the bar located next to it and most of all i liked the

quite expensive, and would like to have option for glass of wine in the room service not all full

could be softer bar should stay open later for hotel residents and room service should be available until

shame that nothing was open

staff, from the front desk, to the restaurant, bar, and room service were exceptional

room service food and breakfast is poor quality.

very comfortable bed and excellent room service and changeover

the room service menu was extremely limited and needs to be extended for

room service at night came within 20 minutes as i had been notified

room service for dinner, delicius, kids ate everything my 11yo son said it was the most comfortable

the room was very comfortable and room service was good value, a varied menu and delivered promptly