parking is available near the hotel and there is a kitchen/bar downstairs

a picnic over the road from the hotel on a picnic bench, where there is a great little park for kids

staff great and bonus of a bar and restaurant

good bar with coffee, freshely squeezed juice, and great sandwitches - we liked this option more than

free parking and playground for kids in front of the

suite was a good size, with a spacious bathroom, a comfortable double bed, and a sofa bed for the kids

choices poor, staff at the restaurant bar not smiling, not nice and doesn't make the effort to speak another language than spanish

place in a good location, everything is immaculate & they provide a great breakfast

they seem to have put the prices up somewhat

nice bar with outside seating

parking situation was unclear. breakfast can be improved

a medium size hotel with own spa circuit

the spa were closed in the weekdays

spa closes at 18.30. most of the rooms without bath.

great buffet for breakfast

breakfast is limited with few vegan options

secure parking for our motorbikes and member of staff was excellent

a problem, but be aware that parking is on the road and a steep climb to the hotel

is open in the pretty village of garai) so it's 10 mins drive and then somewhat challenging parking to the large town of durango which is very a locals town

parking outside property. this was the only negative point.

no on site car parking

room, excellent hosts and great breakfast

what a great hospitality. very nice breakfast. superb setting

coziness, breakfast and quiet location. staff were very welcoming and nice.

owners, service, breakfast, dog friendly, peaceful, parking, high ceilings, interior

the breakfast is delicious and we the staff very gentle

free coffee downstairs all day, free parking, security not an issue

there was a small honour bar with tea and coffee free to help yourself to and a small selections of drinks at reasonable

beautiful setting, excellent dining facility and food, wonderful breakfast, towels and linens are luxurious, bed is fabulous and comfortable, housekeeping is quick

outdoor grassed terrace for breakfast with lovely views

continental style breakfast but you could order eggs

entrance was not easy to find, it was not obvious were to go from the main parking area

location of the hotel and breakfast

parking is in a public car park and we booked it cos it said private parking

breakfast good

breakfast and location

there was a bar where pastries and sandwiches could be bought, but there should be more choice

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

eventually discovered a bar that

close to bars, restaurants, and shops

we decided to have room service

we did not go to the spa, as our time was limited, nor did we order room service

room service took a long time as it was coordinated somehow with the dinner time at the restaurant

loved the room. very comfortable and quiet. very nice bathroom. efficient room service.

we ordered room service for dinner, it took quite a while but the food was delicious

friendly staff, wifi, interior of public zones

also, the staff were very helpful, the helped me with early check in and late check out

also, the staff were very helpful, the helped me with early check in and late check out

room service evening meal choice very limited and not very appealing

hoice from the scan code which did not work properly and was full of advertisements

room service menu was very limited

because dogs are not allowed in the public areas, our only option for food would have been room service

location was great. lovely room service food.

well, i ate in the bar area, which was ok

great parking space availability

attractive and stylish rooms and a friendly welcome from the host and bar staff

ample car parking

restaurant on the website is only open lunchtimes - weekday evenings food is served in a scruffy bar area on plastic tables

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

nice bar in the building and great restaurant around the corner

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant attached

wifi is a bit poor - so bare that in mind if you rely heavily on it

free wifi

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

parking was free and convenient

zen approach went a little too far only one chair in bedroom withno table to eat at for room service meals which were preferable to eating in the very plain dining

had room service which was excellent and good value

room service was excellent, good food and the woman who delivered to our room was very friendly

the design was great, friendly personal, free coffee and water, great room service

there wasn't room service either

t

excellent wifi

you don t have to pay a lot for breakfast as you can dine quite well in the bar as well

free parking, nice and confortable room, nice and quite area, well designed landscape, full bath

good parking if you are driving

no room service menu in room, no coffee making facilities in room.

the bed was really comfy and the room service was tasty.

location is not convenient as uphill from most places, the breakfast was available in the room service menu with both continental and english breakfast, but i was told that service started

access to fitness club without paying no room service after 11pm staff not very welcoming or friendly would not recommend this hotel or

room service was nice too

- and we also enjoyed the spa and the breakfast

the pool, gym, and spa are amazing

not much you could do but the pool and sky bar was a bit limited in size

for breakfast room and gym was out of that section and a flight of stairs down

perfect location for a city break on the river by the old town with good facilities including a gym, indoor jacuzzi

no phone for room service

one evening i ordered pizza from the room service menu, it was ready within 20 minutes and tasted delicious

the room service and cleaners entered as they pleased without ever knocking.

minibar, no room service

location. room service was very good

staff was friendly and room service meant that my bed was cleaned very quickly.

good breakfast! great variety every morning

great location in the old town. great sized rooms and breakfast was fantastic

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

beautiful breakfast

limited room service, no concierge, one very hostile bartender, and a night time desk person not helpful

staff, from the front desk, to the restaurant, bar, and room service were exceptional

reception & room service staff were really attentive and helpful

could be softer bar should stay open later for hotel residents and room service should be available until

shame that nothing was open

the bar had a good selection of tortillas and pintos- for both lunch and breakfast

free parking

eat for me, as i was travelling by car) with nice wide prking

great bar serving very reasonably priced food

excellent parking