was very surprised about the breakfast, which served only tea, coffee and juice

the kitchen floor were filthy.

booking says breakfast included but there is no kitchen in this hotel so no breakfast served

comfy beds free parking late check out 12 noon

had a coffee and juice bar available at all hours; but unless i was too late i never saw a breakfast

great to have tea and coffee available and the small gym

was super clean , breakfast included , laundry gym

i was picked up by friends but the hotel has a shuttle to concerts and events

was super clean , breakfast included , laundry gym

the room we were given was below the laundry room

good for younger kids but would be better if open by 9am

could not get to use gym or pool children i there constantly even late at night

hours were short and started late at 10 am and pool was too cold for little kids to swim not alot of options for

there is a pool and a gym

the pool wasnt open

price is good and the kitchen is convenient

breakfast could have been better and more

smelled, room out dated, kitchen spigot broke, need exterminator and put us in a room next to laundry room that was operating in the middle of the night

not a lot really, no breakfast, no laundry supplies available to purchase

kitchen

breakfast was very good along with the little get togethers in the evening with food and drinks

the pool and fitness center was closed wish that was stated on website

love that its close to the mall and how the staff is so kind and i love the kitchen its so amazing

the pool would have been a plus

pool could have been a little warmer

there breakfast was really good

breakfast was good, friendly staff, good gym,

breakfast was well stocked and tasty

breakfast was a little light but it was tasty

the small gym was nice and not an amenity usually found in this class of hotels.

the grab and go breakfast was enough as well

i didn't have breakfast i slept in

grab and go breakfast included

the kitchen was so helpful since we have a baby.

was close to my venu, free onsite parking, clean rooms, kitchen in room and early check in!

excellent service. great breakfast. amazing staff

where i had designated our family to put our dirty laundry i noticed a giant hair clump

nice, elegant perfect for family with kids

the gym was not good and also the business room needs to be updated

the pool was closed and prior to booking, i was told it was opened. the kids were very upset.

parking for truck and trailer.

it was right along the highway and there is no pet fee.

with great wifi

their complimentary shuttle to mall and train station was perfect

was cleaned every day, and i did my check-in early after a long trip with my 2 and 7 years old kids it was perfect

the staffs is nice but i don't like the restrictions for included breakfast

was excellent but i don't drink coffee and it needs 24 hour pizza from in house restaurant for room service

safe area. large rooms with built in kitchen. express-like transit to nyc.

i like the set up of the room. it’s always a plus having a mini kitchen

the room is spacious and i love that it has a microwave & little kitchen

are super comfy breakfast was awesome super clean rooms manager is super nice and she has a great personality i

the kitchen and breakfast nook were exceptional and there was a shopping mall that was within easy

but the bed is bad, it is not a fixed bed, the bed is always sticking out of the headboard ,the breakfast is very bad, there is no option for coffee and a cupcake

i didn't have breakfast but my stay was very good.

rooms shake, per laundry being done several times throughout the night

location & kitchen

complimentary breakfast is not much at all but still a nice touch with small muffins, granola bars, oatmeal and

she gave us a late check out, since it was so late

pool was closed

i love that they have rooms with a a kitchen

kitchen is well equipped if your staying for a week or longer it could be home away from home

breakfast, pool, the whole place was amazing

the complimentary breakfast was not so great :(. maybe more options.

kids enjoyed the pool

breakfast could have been better

facility was awesome amy in the front desk ia an amazing ud83dudc4f employee she made me and my kids feel at home and made sure we didn't need anything always checked up on us

plenty of parking, check in was smooth, breakfast was decent, and for the trips into the city, njtransit has

i wish i had eaten breakfast. i wish i could have stayed longer. one night was not enough.

restaurant and bar offers a great selection without the overdriving music and attitude

wi-fi was only free if you were a rewards member. there was no continental breakfast.

we had a great time at the hotel bar with dawn

breakfast was sumptuous with a nice range of offerings, the staff was welcoming and helpful; front

if breakfast was included.

the kids were a bit bummed they couldn't swim, but we played at their pool table instead

like the addition of the arcade games for the kids

everything was perfect and i love that they have a bar and a pool table

were able to accommodate an early check in & a late check out

also the bar was good

then we were watching a movie with the kids and all of a sudden the power went out in the room

the bar was closed on a tuesday night, which i think was unexpectedly

when a family moved in next door, with kids screaming and banging on doors, i called down

the lounge/ bar was nice

the hotel bar was closed at 10 pm and there was no wine or beer available

the breakfast could have been better.

limited fitness center with missing weights

comfortable, great staff and service, nice rooms, parking, decent breakfast and great location

have to enter laundry room through the fitness room, it needs it

perfect room and breakfast

very far from everything, bar is closed almost all the time

hotel bar

we told the staff we prefer no room service during the couple days we stayed, however they came by every day

wifi bandwidth needs to improve.

housekeeping staff is amazing, the location is perfect for restaurants, and the starbucks coffee bar downstairs is very

the swinging pool closed & bar also as well other than that everything ud83dudc4c

nice, clean suite, very comfortable, helpful staff, good location, nice small gym

greay stay. good location, good breakfast, gym for those who like to workout.

the pool is nice and warm

staff told me before 10am i hv to pay early check in 100 usd

everything was excellent breakfast was great, lots of options to choose from

the pool was dirty.

room size, cleanliness, kitchen facilities, breakfast, staff

the kitchen is great - - just leave me some dish detergent so i can wash dishes by hand -

thought that the pool could be a tad warmer and larger due to the amount of people who stayed there

breakfast is good

was not enough space for cloths only 3 drawers & small closet for a family room w/3 adults and 3 kids it was tight, lived out of luggage for 10 days

breakfast service is a little bit slow, during covid time it's ok.

breakfast was not nice.

we where coming from maryland to a family function and it was just perfect my 3 kids slept very well

breakfast was really average. there was no water in rooms, had to go to the gym to get water.

the breakfast was good and had a fair share of options

we have to go into the gym to take water from the dispenser

you guys have a gym that offers oxygenated water and so that is a plus for this hotel

the gym is great

had to wake up attendant to setup continental breakfast 20 minutes after it was supposed to be available

they said free breakfast but they didn't have anything for breakfast

microwave and fridge in room, breakfast included.

shower head was rusted over, got the whole bathroom soaked. breakfast could have been better.

poor and limited breakfast options.

was fine except the room had a odor like a gym locker room

equip kitchen with pots, utensils, plates, etc and not just asking from the front

pretty skimpy on the breakfast

location was decent and good room for the price. liked that it had a kitchen

were supposed to have a gym, but the treadmill did not work and they have breakfast listed but the breakfast that they

no breakfast included

the lady at breakfast was frustrated with the people by wanting to know if people paid or not,making people

breakfast wasn’t free like most hotels

kids diving into pool

we used the pool and hot tub the first night, and both were very clean

very nice lobby. quiet area. the most noise i heard was from kids racing down the hallway.

i was staying with my wife and kids

parking lot needs serious fixing

i wish they offered free breakfast as well

the breakfast was good and the pool was great for the kids.

they need stronger wifi. the wifi kept on clinching and some times there was no wifi at all.

wifi didn't work. cable wasnt good. no hdmi inputs on the tv

- burn holes in the bedding - the ac was very loud - wifi unstable - no bedside lamp

didn't see any roaches as they said in the reviews before and breakfast

they have free breakfast but you get nothing good the pictures showing it is misleading .

covid restrictions did not allow us to fully enjoy, things like to pool and the gym as well as having breakfast in the lobby looking out the windows on the beautiful day

there was more water pressure out of the kitchen sink

the gym and pool are a bit small. no toaster.

gym could have been bigger

however, i will point out the fact there was basically a full kitchen in the room which was unexpected and a great touch

breakfast wasn’t as great as usual

the only thing that it could use some love was the pool it wasn’t clean

service, beautiful breakfast lots of options, pool and fitness extremely clean, staff were all wonderful

the pool and gym

the staff was great! we had the pool and gym to ourselves.

the mini kitchen was stocked with pots, pans, silverware, dishes and bowls

once you check-in, you will see they give you a laundry room, a gym and other homely comforts which you do not have to pay extra for

like that they have free laundry and all the utensils to cook it feels like a home away from

clean free laundry gym

oh i forgot, i enjoyed my gym workout;

staff allowed us to do an early check in and they provided us with all the information we needed to go to nyc

the manager accommodated with a late check out which was great

free car parking was good

breakfast

there was no place to keep luggage for early check in or checkout

aldi (thrice or even four times less expensive than in nyc), shop rite, gap and a well equipped fitness center ($10 entry fee)

breakfast at the hotel was good

don't partake on the breakfast we had to meet with family for breakfast but overall our stay was very

nice, attentive staff, comfortable & clean facility, good breakfast.

the breakfast has great selection of food

self serve breakfast as much as you can eat …

laundry room has a washing machine and a dryer

loved the swimming pool, and the gym and the rooms were very clean

was amazing great variety pool nice bar great comfortable sleeping clean friendly staff great

shower pressure, location, charging for luggage storage and charging for early check in when the room was already ready

gym and pool weren’t usually open until 9 am

great staff, nice room, good breakfast

i was wondering why my emails about the gym were ignored, made sense because it is not operational

they have a gym that they do not allow guests to use

breakfast was good

cleaning n location . tasty breakfast.

friendly staff, gym 24/7, very nice breakfast, bus station 2 min walk

the pool is amazing

they have a bar open 5-10pm and the indoor

accessible room so no shower /bath stall - just a chair restaurant was actually a small bar area with a kitchen behind it, and cafeteria like tables

the bar was good atmosphere in property.

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

the bar was amazing

they have an ok gym

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

also, the free breakfast was a mixed fruit cup and crunchy granola bar in a brown paper bag, that was disappointing

temperature of the breakfast dining room was a little hot and uncomfortable

the location is very good on public transport to new york city,,the swimming pool and the gym are the best

there was only bar soap and a shampoo

great location; pet friendly; indoor swimming pool; gym

the hotel has ample parking spaces, a small gym and a restaurant

it has free shuttle to newark airport

there is a shuttle right outside the hotel with a little fee too

should advertise availability of shuttle service more

good parking, good restaurant in hotel and also gym

hotel was a great location,near the sojo spa (5 min by drive) walking distance to nice restaurants and shopping

hotel is amazing, great gym area, nice indoor pool and the rooms are huge

breakfast, a starbucks coffee corner in the hotel, nice gym + swimmingpool and the food in the bar is good too

the coffee bar in the morning was very appreciated

very clean, spacious, my kids love the pool, great location.

the breakfast could be a little better with some eggs thrown in and some bacon also would just be fine

cleanliness was great and breakfast was in line with my expectations

breakfast was great, the workers were wonderful and it helped that there was a shuttle to times

breakfast could have been beteer.

like the number of outlets available in the room, the breakfast is good and the rooms are quiet

would not recommend staying there if you have kids

the breakfast was good i would stay there

the gym equipment needs to be updated

continental breakfast with waffle maker was very good

there was no pool in the facility.

no pancakes or waffles were offered, so the kids were a little disappointed

you have to request room service 48 hours in advance

the kitchen

didn't catch the names of the other staff but all were very helpful and my kids enjoyed talking to them very much

hotel has a kitchen

we really enjoyed the room and the location! we didn't eat breakfast.

breakfast, lounge/bar area, room and location. the staff were absolutely great!

the laundry room was out of order and they were trying to fix it.

delicious (staff had offered for my mum to bring breakfast up to me when i was looking after the kids - very kind

the breakfast was more like a bag of snacks and the gym was too small.

drinks in the bar are expensive

we arrived around 10pm and couldn't have been more stunned by the view from the bar patio

live the view and that i can bring my fur kids

king guest room was beautiful and comfortable the lobby was amazing there is a bar and outdoor campfire overseeing ny

gym was very equipped too

you said , the hotel offer breakfast but never give us

no breakfast like they said it would be and no coffee

was mentioned breakfast will be there, but it was just a cup of coffee and muffin and an apple juice tiny bottle

breakfast is orange juice and muffin in a paper bag

tiles broken drunks no breakfast at all

liked that the spa was right up the road easy drive to get there

breakfast was great

breakfast

didn’t like that i could not find a crosswalk to walk over to the spa and it’s a main road you have to cross

coffee was good, didn’t eat anything as not a breakfast person

in addition the beds were actually comfortable and breakfast selection was great

breakfast,clean water you can only get in gym,watch out when laying in bed there is something metal and can hurt your leg

rooms were large and clean. staff was friendly and courteous. breakfast was very nice.

hotel is new and still clean, nice breakfast and good gym

nice and clean staff was great, nice gym and good breakfast. and wasn’t to far from new york.

could have been more better. they need to add laundry & ironing services for guests.

the desk staff was friendly, the room service meal was excellent, and the waiter was friendly.

24/7 gym, pool looked nice but we didnt use, staff were nice and helpful, you can order packages to the hotel

the pool was closed and didn't find this out until we arrived

view from the hotel, nice gym and swimming pool, helpful and friendly staff, spacious and comfortable room and good

the folded sofa for kids was really uncomfortable.

terrific gym, nice breakfast

use of the gym next door convenient bus to/from nyc

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

awesome gym , with full amenity

love the water bar downstairs the property is just beautiful

pool water temperature was cold

room was huge and it had a full kitchen which we didn't use but very nice for long stays, i will definitely stay there again and

the water in the indoor pool was quite cold and not comfortable for swimming, especially for the kids

swimming pool is small and over crowded with kids

it was a great place to take our kids for their birthday weekend

quietness, staff were very polite, parking in the hotel, fast check-in and check-out, gym open 24/7, the hotel itself is very

too bad that covid has affected the morning breakfast

the open pool is wonderful too

missed breakfast, the location was excellent

also the snack bar in the lobby comes very in handy parking as well

i wouldn't recommend for families nor kids, specially for long stays

night it was very noisy in our room because of the traffic on the highway nearby and in our kids room there was constant noise of the ventilation system in the building

cleanliness, view, helpful staff, coffee/kitchen area, location

while the room doesn't have a kettle or fridge, there is a common area and kitchen that guests can use

in the heat of summer we had nowhere to store our waters and beverages and we had to go to the gym to get

toaster or kitchen utensils, we would like to have had more ability to have our own breakfast in the rooms

you had to book a seat/table in the lounge bar when open - it got busy when live music on and we didn’t know so had to stand/beg for a seat

fitness room average

i was alone with a 7-year-old so perhaps the staff assumed i wouldn’t be interested (or maybe kids weren’t allowed, understandably) but i would have liked to know more about for future visits

absolutely perfect for a jazz bar and museum getaway from our rural home

the free breakfast is good enough for coffee or small pastry

it has a nice gym, bar and small but comfortable room

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

smiling staff. good gym. brilliant croissants

there is no bar in the hotel or room service

morning coffee shop and evening jazz bar were a delightful surprise

the bar and breakfast pastries and coffee selection

no complaints.....just wish i had the time to use the gym. it's good.

gym wasn’t open due to renovations

from public transportation, very clean, excellent staff, very good price for the rooms, bar very cosy, very modern decor i would definatly come back to this

a peloton bike, access to hand held ie 'free' light weights 2 - 20 lbs , and exercise mats in the gym

equipped with everything that i needed for an extended stay, including a kitchenette and hotel laundry room

oh and the gym could have used some weights, but i guess there's not enough space for that

in another hotel after staying here and i had a really hard time adjusting :) great staff, nice gym, perfect beds and view, great to have a bathtub and kitchen

the self service laundry on level 5 was fantastic and so helpful for our longer stay as a family of 4

it was tough to find a hotel in nyc that would fit our family of 5 (kids aged 13, 11 and 8) and not break the bank

comfortable rooms, accommodating staff, 24 hour gym

gym is great

practically no wifi in our room

room service from nice matin

us almost 2 extra hours as late check out

the janitor sent their laundry up and down the elevator with nobody in it so we couldn’t use it

got 30 min late check out

location was close to subway and not bad. they were helpful about late check out.

there were no laundry facilities and the public one across the road was very busy and grotty

you so much for accommodating me during a stressful time—i was in town to take the bar exam and fairfield made sure i was taken care of

bar was very good

, staff relaxed and helpful ,friendly , late checkout early check in ,view ,outside couches ,breakfast great

noisy down by the bar and crowded at the elevator

staff were lovely and helpful, breakfast was good, little bar onsite

tiny thing: i used to love this hotel because it was dog friendly without a pet fee

spa and gym well equiped

gym was good

nice staff, good gym, cool bar upstairs

location, rooftop and view gym is well equipped and the rooftop bar has one of the best views of

it was clean, very friendly staff and breakfast was amazing.

location, comfortable room and bed, helpful staff and good breakfast to start the day

was excellent and we got very early check in

room service actually cleaned the room and restocked

no attempt to get us and early check in

the mini fridge and the room we can see the city view and the breakfast was perfect.

the staff helped us with early check in

it was so wonderful to have breakfast included at the hotel everyday. the location was perfect!

was extremely helpful- they catered to our needs and were very attentive to the fact we needed early check in and handicapped accommodations

hotel close (2 blocks)to the cruise terminal,clean comfortable room and breakfast provided

) the room was small as to be expected but my husband and i were there without the kids and only for a night so it was perfect

we did'nt get to see the pool or rooftop but overall it was a great stay

the pool hours were short 11-7. they didn’t have any ice machines which was kind of a shame.

the kids loved that there was a pool on the top of the hotel - it's small, but that's how the city

the location is outstanding, not just for nyc but as proximity to our kids

i wish the bar at the hotel would of opened earlier.

there is free onsite parking and close enough to nyc, they are right in fort lee which is right over the george

parking was ok

shuttle to the city. closeness to the highway.

is not in line with a 4 stars hotel, the man who serves in the bar is so rude, we ask for towels that they didn t give us and they never came

good breakfast, nice room, nice staff., incredible location

downsides are rooms abit small and the breakfast room is cramped with little choice

breakfast was great and location was good too

i don't recommend it for family with kids that needs strollers or more than two people in the same room

and the breakfast needs more fresh fruit

small gym for use, and outdoor seating

the room was cozy and the bathroom was nice. i loved the spa and gym area.

terrific gym

the reason is that the gym and the hallway were both cool with working air conditioning, while our room was like a sauna

the small gym had one stepper, which was out of order

kids under 18 can t use the facilities

gym access was great, but it was filled with

the kids are not allowed in the pool at the hotel

restaurant and terrace; the massive equinox gym facilities and classes offered

a detail but they make you pay a delivery fee of 10$ for the room service, which is a bit exaggerated

only the gym and an indoor pool that gets very stuffy/greenhouse during summer; also that pool needs to be restricted to

who takes their id to breakfast

sadly room service made mistakes and the door men are not well informed/misinformed rg parking

spa and pool were lovely

long wait for breakfast

great location: quick breakfast around

00$ resort fee which i assume was because of the gym and mayb the hot-tub

we arrived late after 12am and had overslept

the restaurant breakfast was great

went to reception they believe it was mistakingly sent to the the laundry

room, gym, security of place, location - everything - esp. price

pool location

to drag my luggage between 2 different reservations (i was not able to to keep the same room and early check in did not work)

great location. gym included .

the pool and gym closed at 5.

i arrived on a very early flight but was given an early check in and a beautiful room on a high floor overlooking

suite setup is perfect for kids on rollaway

no room service from 10pm to 6am at all

spa was perfect even for kids

very dated, not sure if there was wifi, no mobile phone charging facilities

premier location and convenience to the heart of times square, great proximity to hell’s kitchen, chelsea, hudson river park, and remarkable quality in room amenities, design choices and

grateful to get an early check in, so we could’ve on our way

staff were very helpful and kind, answering all questions, and they were kind enough to give me a late check out and keeping the luggages at the hotel when i went out for food before my flight

stayed in the two bed two bath pod, loads of room for a family of five, kitchen was a bonus, views of the empire state building

a block from port authority, six blocks from the theater district, a few blocks from hell's kitchen and great restaurants

i asked for an early check in, i was not only accommodated but upgraded

new hotel in less busy area good free wifi

there is a bar downstairs where we had breakfast the majority of the days

the gym is outdated.

also, seems like the room service to cleanup the room in every alternate day and if you asked them if they can do that

room service not until 5 pm

wifi was working good everywhere in the hotel

quality bar with italian restaurant under the building

smelled funny,the pillows were flat rectangles, there was no phone in the room but a menu for room service, the shower sucked

wifi quite slow, so tv could not be used really

got in earlier than check in time and they got our room ready soon for an early check in

nestled in hell's kitchen, it's within walking distance to numerous attractions, including times square, broadway

and, they give free coffee and chocolate bar every morning

i couldn't get wifi to work but may have been me putting in the wrong password

fuller coffee bar would have been nice

enjoyed the restaurant next door and the free breakfast was delicious

we came with 3 kids and the staff couldn’t be more attentive with all of us and even put a flower bouquet in our

- it is about an 8 minute walk to the subway so just be prepared depending on the ages of your kids

there was a great variety of hot and cold options and both the kids and adults loved it

if you get one of the cheaper rooms, be aware you will get one over the bar

room service is very slow, we asked towels and garbage changed for the day

gym was closed due to maintenance, however the receptionist offered to visit the gym of another

the rooms are so clean and the kids liked it so much

not

lack of room service

and water on the floor … manager was kind enough to give me a late check out

it was embarrassing that my sister, brother in law and kids who are frequent travelers visiting from overseas had to wait 4 hours to check-in in their

there are lots of good breakfast and dinner spots near the hotel

the coffee bar in the lobby served the best coffee

friends and i went to the piano bar for a drink and were surprised there was a $10/person charge for just going

wifi printer in the guest lounge would be nice - although staff did assist with printing some

room service came each 2-3 days

wifi is fast and free

hotel was clean and a good breakfast to start the day

t safe) and inconsistent

loved the coziness of the room, window views, and coffee in the mornings in a beautiful bar room on the second floor

great location, clean and cozy rooms. good restaurant and bar on the hotel. good price for ny.

the rooftop bar albeit expensive is worth a

bar on the second floor has a great back room for guest to hang out at along with two patios that

the rooftop bar is also very nice and convenient

kept losing the wifi connection!

also, this hotel has a self guest laundry, our trip to new york was on the back end of the longer trip to midwest/north east part of

location, the space of the room was good.. and the gym was very nice!

should have dedicated elevator for room service, big carts on tiny elevators = less people able to use it

complaint is that there was a laundry cart stationed just outside our room for the two night we were there

gym a little small but not a problem

the person who served my group in the bar was fantastic

gym was a bit small

need more options for kids. maybe an x-box? small movie area, pinball machine? wii?

room is super clean, the view from window is just perfect for new york, breakfast and the bar on the 1st floor are fantastically adorable

amazing location! the beds were comfortable and it was great to have a gym with 24 access.

were very willing to help with early check in

the amenities at truss were great, the gym had a great selection of equipment

did not like that at the check in they did not mention do i have gym, restaurant or other facilities

friendly staff and we got a late check out without being charged an extra fee