it was really quiet considering it was a saturday night, and while you can still hear the bar downstairs it was extremely muffled, incredible soundproofing

the bed was very comfy too and a great selection of beers in the bar

the check in process with the lady behind the bar was easy and she showed me to the room, giving me all the info i needed on the way there

the noise from the bar below

you might be tempted to pop down to the bar for a few pints

garden for the kids, lambs a lambing and ten pins to bowl them over , fine ale and v decent breakfast

excellent cooked breakfast we would love to

staff were so helpful and friendly the hotel is lovely and the rooms very comfy excellent bar and both the evening meals and breakfast was

we had asked for an early check in and that was all sorted in advance with great communication

things for the kids outside and really good breakfast with friendly staff.

what i will point out though is that they have 4 ev chargers, tesla destination chargers, which was great

from ease of parking, welcoming staff to very comfortable bed and superb breakfast in light and airy smart

breakfast was a bit disorganised and waitresses forgot we were there

lots of parking and nice bar

the breakfast is fabulous, it has a warm & homely atmosphere for a 4* hotel

convenient location, friendly receptionist, good food options on site - ev charging outside!

were not enough ev chargers at the service station

lots of free parking including ev charging

location and use of ev charger

non smoking room smelt strongly of smoke. noisy due to proximity of ev chargers

good facilities and parking

pulling into the car park the parking arrangements were not clear

breakfast was absolutely delicious and the sky bar was a lovely treat after a long day

very efficient, room service due to covid-19 was excellent

room and breakfast were excellent

wifi and meeting area

the entrance and bar area was lovely and clean

it was just nice, great breakfast and friendly staff.

clean, with free parking and free breakfast for adults and kids, i am satisfy with my stay

hotel staff and location ....kids enjoy a lot

good location, very nice rooms nice bar and easy parking

wifi poor, wedding party was noisy banging doors etc, we did not know that there was a wedding

clean, easy, personable staff, safe car parking

wifi was shocking .

on site parking was good

staff were very welcoming, allowing an early check in

there was a nice comfortable bar area which was an ideal meeting place in the evenings

lovely bar area clean comfy room

could do with aircon in the rooms but did have a fan. bar could have better wine selection.

staff were really lovely nothing was too much trouble and my rooms were ready for a early check in as requested and taxi booked for us to go to the wedding it was perfect beds really

breakfast was excellent. as was the evening menu.

breakfast was good no cold meat or cheese, english not served till after 10am evening meal was very

breakfast was exceptional, all cooked fresh couldn't fault a thing.

travelling with youngsters who go to sleep around 10pm it was noisy from below in the bar /restaurant

nice breakfast

wifi worked perfectly

location is perfect for exploring the town centre with everything on your door step bars banks restaurants shops cathedral and tourist areas to walk to

bed was nice and comfy, and we didnt realise but we also had a mini bar x breakfast was nice

reception area it is a hub of activity with welcome from reception and the relaxing lounge and bar area makes you feel safe and comfortable surroundings

wifi didn t work, the bar only took cash, the bedroom and property are quite outdated, the door

stayed with two kids for visits to waterworld & alton towers

we were asked to leave the bar at 11. we were sat just chatting

wifi is fast, breakfast is standard location is right in the city center

very clean hotel nice staff great restaurant and bar couldnt fault anything lovely

we were lucky it was not a busy night but still the noise was enough to keep my kids awake untill the inn closed after 11pm

very useful having ev chargers on site

impressed with the ev charger capability - and it actually works so good choice of provider

cosy, excellent value for money, bar restaurant is a stone throw away, reception for hotel is inside the pub/restaurant, food is

got back late only had a few beers the bar person helped me set up my tablet staff were nice letting us have another

in the place was a cross between laid-back gentleness and giggly fun; the evenings in the bar were one long laugh

loved the little bar in reception

the bar was reasonably priced and the room was very comfortable, much better than expected

adults and kids all enjoyed the buffet

breakfast was

bar and meals available

the bar guy matt was great. welcomed us in to hotel and made out stay welcome !

tea and coffee making facilities in the room and a tasty, freshly cooked english breakfast

no breakfast

i considered bar prices were very high for this location eg

was great staff were polite the rooms were very clean the bar was nice and the overall feel of the hotel was

room, staff, location, pool, wifi

the pool

a fantastic experience everyone was very helpful cleaning staff was excellent swimming pool and spa area was lovely on arrival we were greeted by a lovely man who told us all about the hotel and

no issues with parking and decent size gym

i had hoped to make use of the facilities on site, such as the gym, however when i checked online, there was no clear indication of when the gym or pool could be

food was outstanding in the evening and for breakfast

great breakfast value for money

breakfast was brilliant

lovely clean room, great facilities, breakfast superb

breakfast was delicious, , brewood is a quaint location

breakfast could of been earlier to give us more time in the spa before check out.

the pool and facilities were great

spa was fabulous. food at the bar was very delicious. lovely hotel!

lovely quiet location, plenty of parking

the spa was excellent, the pool was huge and relaxing, lots of facilities including hot jacuzzis and a choice of steam rooms

perhaps a printed sheet with wifi info.

designated parking

wifi

big beds, kitchen area, wifi, tv all very good.

dedicated parking space lots of space in the apartment. quiet location.

wifi, flat screen tvs, power showers, comfortable beds and new fixtures and fittings

bedroom was not what i would class as a deluxe king room, no room service, no fans as the

no phone in the room for room service.

e password-free network didn t reach there) but there was no information about

ample parking on site

friendly staff. onside parking. good position.

location for race course and local bars

private parking however a large public car park right next to the hotel was available to use

free large parking at the rear of the hotel

we didn t use the bar or restaurant but it looked great as it was part of the

staff wer friendly we wer served by a guy at the bar after a night out had a good chat and took out drinks upstairs to drink in the room

the bar / restaurant area was nice and the food was definitely a bonus!

i wanted a cheap hotel a short distance from where i was playing golf the next day and the hotel provided that

early check in on christmas day fulfilled so i was able to return for the night later and get

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

very friendly staff, good quiet location, big good parking.

was lovely warm and clean, with the benefit of being very peaceful with a fantastic view over the golf course

plenty of free parking available

everything was spot on, good food and nice bar too

not think there was wifi

dog friendly, lots of parking

arranged an early check in before we left to go the races and i left my mobile charger in the room after

beautifull location ,ample parking, staff were friendly courteous and helpfull

good location, clean, good food and friendly staff. secure parking at the rear.

pleasant simple grounds to stroll in, and good parking

great bar and dining room

super clean super comfy quiet good shower good english breakfast. fresh!

breakfast was fabulous

furthermore, the bar located within the hotel itself was an added bonus

great value for money with a top notch breakfast included (great fry-up, chef

room was big and had a separate area for the kids

i have no issues beds were clean wifi for kids devices couldn't ask for anything more

for the kids, and having the room devided so the children were in there own part of the room

my kids slept on the sofa

that was great as our kids are getting bigger now

best stayed here many times in the past, staff are superb and helpful, food is very impressive, wifi is good, beds are lovely, absolutely

was perfect from start to finish, the staff couldn t be any more helpful, spacious bar and restaurant area, breakfast buffet was amazing value for money, the burger menu was amazing

pool, steam room and gym all excellent! there should be a hotel like this in every uk city!

breakfast wasn t great

wifi - struggled to work

sarah behind the bar is amazing

lovely breakfast.free wifi

bed comfy, choice of soft/firm pillows, free wifi

the breakfast bar

location staff very friendly, rooms were very clean and comfatable great breakfasts and aminities bar open and snack machines open on

plentiful parking

loved everything about this hotel which included the spa facilities

te march) so very quiet with pool and bar mostly to ourselves

bar order was messed up, ok it was a new chap had only been there a week and the queue behind us

room service was an option which is great as i have adhd and anxiety so not always comfortable

car parking, air conditioning, very helpful & friendly reception and bar staff

great breakfast

nice reception/cafe area & staff responsive to request for late check out

large comfy room,very friendly staff,good quality breakfast.

king size bed was wonderful. breakfast was good. a walk in shower.... fantastic

our dog was warmly welcomed, and the gym was clean

stay was absolutely enjoyable bar yapping and barking dogs on both nights i stayed

fresh clean good parking good breakfast and great staff.

my boys enjoyed the gym facilities but complained about the breakfast

comfy rooms, good quality breakfast. gym a nice addition.

gym, flies in the breakfast area

travelling with group of kids nothing in hotel for them to do

the bar staff were fantastic, always on hand for any assistance

water pressure was amazing but would be worried if i had kids having a shower

kids were picking one when a staff member shouted

very comfortable bed and high speed wifi. breakfast served in the morning was hot and delicious.

poor wifi in room.

the free wifi worked well

wifi good

poor wifi and no 4g signal at all on

no pool or gym

the lady on the desk when we checked in and the lady who was working in the evening and breakfast

very helpful staff who accommodated an early check

the 123 teenage kids our room was in the middle of

the breakfast is wonderful

the service was disappointing and a let down, from the reception, bar staff, waitresses.

us 20 early check in) for a room that was not decorated as advertised

parking was rather limited.

leisure facilities with pool and gym

setting around the golf club and lovely and caring staff

all the boxes, good food reasonably priced, helpful staff, parking and very clean

poor wifi.

room was clean and present air conditioning a must on the week i was there, the breakfast was first class and the evening food was perfect, good variety cooked to perfection and

great customer service so friendly a great breakfast

wifi instructions or book in the room bar area lots of swearing and shouting room outside on to a

we had a late check out which was great and building was ancient and the sense of history was palpable

lovely friendly staff an excellent breakfast

we were getting married at the castle and needed an early check in time

dinner and breakfast were great quality

lovely room and fantastic breakfast

staff were really helpful and i was able to arrange late check out without any fuss

is always great, with an adequate selection to suit even fussy kids

perfect base for a short stay. clean, quiet with a nice bar and great breakfast

easy to get to and they have a fast ev charging

love bathroom facilities tea coffee nice big bed love dressing table and hairdryer wifi and telly spacious room comfortable

fact that they have a bar and are able to cook food un till 4am

good breakfast more than enough

nice little bar near reception too

was good and very reasonable, £6 for continental and £9 for full english per adult, and kids eat free

breakfast which was free

pool was cloudy and the chlorine strong

easy to find ... lovely pool and spa ... friendly staff ... food was lovely and good prices .

enjoyed free use of swimming pool and gym

kids absolutely loved the stay, and staff couldn't have been more attentive going above and beyond,

got a parking fine of 100

you check-in in the main bar area and then go back to the lobby and use a key to enter the hotel area - only guests and

the wifi was stable throughout the building

the window open, which we had to as the rooms was so warm two of our group decided to stay in the bar area while we went to the shops, and they are both disabled

the breakfast was very nice nice and the bar menu was also great

wifi available

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he could sleep before work

the bar area was a little small and too close to the dining area

there was good parking on site

there was ample, safe parking and the main access gates were always locked at night

breakfast was delicious ud83dude0b staff were all so lovely and helpful

breakfast superb, amazing staff

sports channel put on request to watch in the small bar

the welcome area and bar already look like they’re making big improvements

also there’s a nice little bar next to reception that’s open til late

secure car park, bar , clean spacious room, tea and coffee in room

the lift wasn't the best either but worked ok bar the door not opening very well

little gem, staff were fantastic, nothing too much trouble and a lovely breakfast as well

clean, quiet, comfortable, staff polite, amazing breakfast

a slight problem with the wifi, but staff sorted it quickly for me

great location, secure parking, bar....just book it.

secure on site parking

- communal kitchen, amazing decor and spacious rooms with a very comfy bed

they don't offer food but there is a communal kitchen but each room has a microwave and fridge and there are various stores locally

check-in and checkout, clean, communal kitchen if required with washer and dryer

including a communal kitchen

town center, bed was very comfortable, tea, coffee, and bathroom stuff all supplied plus a full kitchen available if required

great location and friendly staff very good gym and great food

loved the evening dinner and breakfast

the buffet dinner and breakfast,so nice to pick what you want not to be forced to eat what's on the plate

bar well stocked with sports large screen tv

breakfast and evening meal very nice

it was hip, staff welcoming, decent prices & rooms were outstanding, we loved the spa bath, definitely worth paying that little bit extra to have it

bed was huge, bathroom was immaculate; massive walk in shower and spa bath.

the bar and restaurant areas were clean, modern, comfortable well maintained and inviting

very spacious room, paid extra for the spa bath

was, was so lovely in particular and very helpful along with her colleague who helped arrange a late check out for us, but i don’t know her name

friendly, great atmosphere, good bar and great food

check in at the bar which i found a bit glitchy as some members of staff just stared at me rather than giving any

place lovely rooms lovely food and generous delicious breakfast very good value for money and good location friendly staff and onsite

no cooked breakfast

breakfast was lovely! good english breakfast

bar & restaurant very good, staff were great & very helpful

breakfast was a varied buffet and very nice

i did add the ages of both kids but it only booked two adults and we had to pay 80 in addition on arrival which was

it was very hot in the bar and restaurant.

facilities in the grounds was great n safe for the kids, breakfast was really good lots of choice and all the staff very helpful and available

boutique hotel. excellent location, very comfy beds and a craft beer & gin bar below.

we were there for just the day for an event, and the bar staff were incredibly accommodating with parking and late

well stocked bar with lively atmosphere

that i physically had to unplug from the wall to stop the incessant noise, complete lack of wifi, no operational television

& parking

dinner was excellent and breakfast was amazing

meal and breakfast which was included was fabulous

spa and relaxation areas superb

rooms were spot less & the outdoor heated spa was fab

you time it wrong, you could be left waiting in a queue to check into the hotel or spa

was fine except the wifi

eat)

no problem with safe off road parking

lovely location, staff were very accommodating and friendly, food was great and our kids also loved it

accommodation. bar and ales. restaurant. location. staff.

the bar closed on time. can't call this a bad thing just a shame as it was bed time

although coffee & tea wasn't supplied in the rooms there was coffee & tea in the bar area that you could help yourself too as often as you liked

very tasty breakfast after a heavy night in the excellent bar that was on offer

we requested an early check in as we had a wedding to go to, and they had the rooms ready for us when we arrived

good breakfast , resnobly pricedwe use fazley twice a year we all enjoy are stay we also use the bar and outside

only the bar was close at 9 pm not very good

breakfast good but you have to be there in good time

tv and wifi iffy, especially wifi, prefer a shower unit

have room service to order as we never finished at our wedding reception until 1am , ensuring everyone

i had a delicious meal in the bar one evening and the breakfast was great too

plenty to choose and location great for getting to most places ud83dude00 we were playing in golf tournament and coarse 3

an early check in time of 2pm was very handy, and self check out just as convenient

we were asked for early check in payments!!! first time i heard of this. no breakfast available

huge bathrooms to boot which is great when bathing kids

i was afforded an early check in for which i was extreemly grateful

breakfast was fresh with a variety of baked goods, fruit etc

wifi was a bit poor , it could be much stronger

wifi was intermittent

suite was excellent with good room service

ke a big lounge with comfy sofa and armchairs) and the breakfast

management are brilliant, together with bar staff.

kids and yobs in and out the place drunk

great with the kids, park across from kingstanding inn again great for kids

the owner is very helpful and a good laugh as well add the ladies behind the bar

there was kids running and jumping and screaming in room above or next door with pare ts yelling at them all

wt is going to happen here

great to have a bar in the building. good shower. really friendly staff.

parking was free and covered by cctv

easy to find, ample parking, free tea and coffee, small and simple. breakfast was fantastic

parking on the premises

the walk to the pool facilities, no robes provided

facilities are nice breakfast is very nice room are clean and modern and apps on tv staff is very

amazing massage, room service was great, amazing big bed, lovely breakfast

stay long enough to check out spa/gym as this was only a quick visit, surprising friends on way home to scotland

the different type of function they had daily the kids love seeing ud83dudc40 that

the room was very comfortable, the separate bar and dining room was a nice touch

ev charges available, had to pre book

kids ate dinner with nanny and it took a while to get served

beautiful grounds, lovely dining and lounge rooms, great bar offer

beautiful hotel, lovely room and breakfast, easy parking.

and grounds are so picturesque, the room was lovely and very clean, the food

the gym was reasonably well equipped for strength training

the food at breakfast was spot on and the spa facilities were great

a issue but only a couple of sun loungers at pool side lots of chairs but if you planned to stay there for the day it wouldn t be so relaxing

we had a room service breakfast which was lovely

information in the rooms no evacuation process no menus for restaurant also room service was advertised buy nothing to say what could be

there was a fantastic pianist playing gentle carols in the bar area

good location. well maintained grounds. dining room service was excellent.

and quiet location; lovely views; parking very easy; beautiful and unique property with delightful large & high ceiling rooms; check

friendly desk staff and bar staff

water pressure was terrible, wifi did not reach the chalet we were staying but not sure if it worked in the inn

absolutely fabulous location! kids loved the little bunnies running around outside the chalet

the owner, margaret, was very attentive and made sure your stay was enjoyable, the bar is a relaxing cosy traditional bar with open fire place - perfect after a day getting soaked

friendly pub , ideal after alton towers with the kids, good sized rooms, clean, great food and toys / colouring while they have dinner

beautiful view from the room, plenty of off road parking, fabulous charming inn

reasonable priced thai food/snacks for kids and drinks

room service staff were excellent

is brilliant close to mcdonald s and a restaurant and bar on site perfect for our visit to alton

clean staff tv wifi had a bath and shower room service car park location

great little property and bar and restaurant comfortable beds, will stay again

very friendly staff, nice warm room , comfortable bed , very clean ud83dude00, good wifi.

clean room friendly helpful staff cleaners and bar staff were great

friendly staff, great bar & restaurant with fantastic food

it’s got a fantastic restaurant and bar below , and the rooms upstairs are lovely in

the bloke behind the bar twice over charged for the same drinks

fab all round service and a superb pie and chips in the bar below

would highly recommend this place to all adults

friendly nice bar comfy room

on the evening the flirts bar is really friendly

the best hotel to adults ud83dudc4c

staff were super friendly, food was amazing, bar was cosy and friendly.

great service at the bar and at breakfast

the bar staff were beyond fantastic, and the food was great

quaint bar with interesting features tastefully decorated bedroom with lovely spacious bathroom

stocked hospitality tray excellent food, reasonably priced, good, varied menu reasonable bar prices friendly, professional, attentive staff lots of parking great location, convenient

great location, good facilities, free parking and substantial breakfast.

having the swimming pool and gym included was a good pass time in the evening too

the pool area was clean and maintained well

the wifi could be better

away promptly at 09:30 there was no telephone in the room of you were unwell or needed to order room service

we were there with kids - i was taken in by the colouring table, book area, sweetshop and film nights which is

bar prices are so very expensive

there were less kids running around

warm clean great bar and entertainment . amazing breakfast . we did classes in the gym

hotel, great view of the golf courses outside the sports bar with a cold beer breakfast was also

get a drink at the bar after our meal, only one member of staff on doing cocktails so we gave up and went to bed

ev chargers available at the pub

the bar a restaurant were also first class

lovely breakfast, great food

in the bar was a little noisy, but we booked late and had a dog so wouldn't expect anything else